Convenient and generally good. Any changes seem to cause errors. Overworked pharmacists can result in long lines.

The pharmacist at this CVS is nice and one of her techs is too, but everyone else is awful to work with! No compassion or caring for the customer. Half the time my medications aren't available when necessary for refills, then when the meds arrive they don't let you know so you call everyday and "bother" them so the techs hate you even more. Just go somewhere else. read more

Actually the worst pharmacy, that's why I switched over to Osco at Shaws and they are SWEETHEARTS!

What a great location; not only are they well stocked, even during COVID, the pharmacy staff couldn't be nicer. For example, Dorothy is SO sweet and wonderful, no matter what I need. They're all the nicest pharmacy staff and regularly needing medication, they make it seamless. And, I needed allergy meds, and I was in the drive-thru and they found me one on sale that I didn't know about. The best! read more

Terrib,e service. USA be the worst CVS pharmacy in the US Woefully understaffed The assistants are clueless. Say there is no prescription for you. Then if you insist they suddenly find it. They give you the wrong brand of your medication Try not to go there read more

Do not fill your prescriptions here . They have nasty downright rude and abnoxious women working here . In particular Mildred or "Millie" as her name tag says . I caught her on video berating me and screaming "you're acting like a child now CUT IT OUT" . She had a meltdown and her coemployer and was temporary manager at the time , Heather, was laughing like a child in back and giving me attitude as well. I am not a victim but to be completely open and honest , they ganged up on me / bullied me like the pack of hyenas they are. They should not hold all this responsibility with the way they act . (Ironically even though they called me a child , they were the ones that acted like children and these are grown women ! ) I reported the video to the district manager Greg and he affirmed this branch has had many complaints so far and he apparently wasn't happy with the video and completely said Millie was in the wrong 100%. I say apparently because he said he would deal with it . Well I just went in there now to see if they were still working and there they both were still employed by CVS so apparently he doesn't care either . I now have to move my prescriptions to Walgreens and commute 20 minutes so I don't have to be harassed at this store any longer . Please do not go here they are miserable and nasty women who don't have a lick of customer service in their DNA read more

I have gone to this store for the last time. In the past 2-3 years the pharmacy has gone from bad to worse. EVERY TIME (in the past 2-3 years) that I dropped off or called in a prescription- I arrived and it is not ready. I have to sit and wait another 1/2 hour while they prepare it. I called in a prescription 2 days ago thinking surely this will be enough time to have it ready....NOPE. Nothing better than feeling like crap and waiting for a prescription. In addition-WHY DO THEY WAIT ON THE DRIVE UP WINDOW BEFORE ADDRESSING A HUMAN BEING RIGHT IN FRONT OF THEM. I'M DONE!!!!! I don't feel like getting high blood pressure dealing with this store anymore....It would just be one more prescription I would have to wait for. read more

This is a great CVS! I only visit when I am back home visiting my parents and I need something in a pinch. They reorganized it a year or so ago, and moved the aisles around a bit, which did make it easier to navigate and use. The service is always top notch, the pharmacy employees are super friendly. The lines are never long. Plenty of parking. Great location next to Shaw's and multiple other rows of shopping and restaurants in the heart of Cedarville. It is very clean and usually has everything I am shopping for. All in all, a great CVS in comparison to many others. read more

I've been a customer at various CVS locations. I thought 8 Pilgrim Hill was bad, but 2253 State Rd is absolutely the worst. Prescriptions are never ready on time. Personnel admit "we're days behind." I have Stage IV cancer and need my chemo pills on time. We just switched all our rx's to Walmart, which has been great. read more

I worked in retail pharmacy for 10 years and hospital pharmacy for 3. Have been using this location for years and feel that many of their staff is very unhelpful. They drop the ball at every turn and the pharmacy staff couldn't care less to help rectify any issues. Including filling rx for incorrect brands, unwillingness to help with Md's and insurance companies, told they are unable to get a particular brand when in fact it was because they didn't want to order it or forgot to, was told a few times they would call me back and took almost 10 days to fill an rx, then when insurance company told me rx prior authorization went through at 10:38am, at 5:20pm it still wasn't filled. It was still "In progress". I had to go back back again after 7p to pick up and the refund they were supposed to give me (for screwing up the first order 10 days before) they wouldn't put back on credit card, but put on a store credit (after they already had me pay my prescription copay first). You would think they would have done that first so I didn't have to pay out of pocket. As you can see, just not one issue. read more