went there to get a prescription filled. woman at drop off counter was down right rude. first she…read morecould hardly be bothered to wait on me. then gave me a hard time as Drs prescription was faded as his printer must have been low on toner. told me to go get Dr to call them. she was short curt and obviously cared less about my business. I left. went to CVS. got met with smile and wait 10 minutes sir. it was filled. don't waste your time at Rite Aid. life's too short

Rite aid is a great convenience store, has great prices, bargains, and deals. Great coupons and…read moremore.

Rema was really good at being thorough and making sure I knew what was happening. This was the best…read morevaccine experience I have had yet.

A nearby urgent care center prescribed an antibiotic for me, and they called it in to this CVS for…read moreme because I needed it right away. It was dinner time on a Friday night, so I was expecting it to take a long time to be filled. The clerk looked me up in the system and said the prescription was ready, but could not find it. I figured I was doomed to wait a long time. After he asked a second and then a third person, that person found my prescription, and I was on my way. It didn't take a long time, but it felt like the employee was clueless and didn't care.

My brother and I visited Shelburne Falls on Sep. 5, 2023.While browsing the small main street, I…read moresaw the sign in the window saying that they serve ice cream. I peaked in and saw the soda fountain bar and found my brother roaming the street. I said, "Hey! You have to see this, here!" We walked in. My brother bought an ice cream and we sat talking with a friendly guy, Zeke who told us about the store and the town. It's a fascinating history. It's nice to see that the town maintains some history of the town and it hasn't been ousted by the CVS and Walgreens chains. Definitely worth visiting this place just to see this.

Cookie dough ice cream was delicious. Super cute pharmacy. Very hospitable ice cream scooper…read moreservice person. Ridiculous amount of ice cream packed into the cone. Cute town to boot.

Love this pharmacy so much! The employees are great! Such a friendly, considerate, & knowledgeable…read morestaff!! Love this place! Always a quick fill time and goes out of their way to find your stuff in stock! Simply amazing!

Absolutely wonderful pharmacy! Very helpful and friendly staff. And they are quick filling your…read moreprescriptions! If they don't have what you need the pharmacy lets you know right away. Then they will order it and let you know when it will be ready for you to pick up! I would definitely recommend everyone to try them out if they haven't already!!!

I cannot say enough good things about Acton Pharmacy. After suffering for years with big chain…read morepharmacies messing up prescriptions, overcharging me, and otherwise being irritating, a friend recommended that I switch to Acton Pharmacy. I'll never look back. refills are easy, even if they need authorization. Pick up is quick. A pharmacist is always available. Don't suffer with big corporate stores. Get the personal care you need

Great experience!!! We needed a new blood pressure machine/cuff. We had previously purchased one…read moreat CVS but our Dr.'s office suggested we get a different one. We went to Acton Pharmacy and what a breath of "Fresh" air!!!! Customer Service the way it's supposed to be!!!! We will be back!!!!!

Still alive, so they must be 5 stars. Really though, if you're writing negative reviews for a small…read moretown clinic in an industry struggling to survive, understand these people are doing their best with the staff and equipment they have. Get off your high horse and vote for better health care if you truly care. JFM hasn't let me down yet, and when I do have issues they fix them.

More incompetence from the office staff. First they called to cancel an appointment for tomorrow…read morethen tell me I can't come in until December 10. That's six weeks from now ! Then I request to have the appointment e-mailed to me. I check my email and it directs me to log into "The Portal" but no mention of my appointment. Why couldn't they just send me the damm information directly in the first place ? I've got to find a better health care provider this place sucks.

Big u pharmacy filled 4 (90 day supply) scripts in 20 minutes. Super impressed with the pharmacy…read more Also love big y grocery store. Excellent meats and seafood. Ready made food delicious especially the soups. Great liquor area. Huge selection for every department.

Always excellent service and most convenient way to obtain prescriptions .Also very fast.read more

A++ The folks here are great--kind and helpful! AND for a "small-town" pharmacy, it seems bigger…read moreon the inside than the outside: they stock EVERYTHING necessary and seem to also stock those "extra" items easily forgotten about. (I had been searching pharmacies high-and-low for years for a back-scratcher, and voilà -- right there near their cash-register!)

Best pharmacy I've ever gone to in my 64 years. Employees are kind, helpful and patient. Never had…read moreany troubles or issues with medications.

A horribly inefficient pharmacy. In Amherst, with the exception of Walmart and Stop & Shop, theonly…read morepharmacies are CVS. I am shocked at how poorly managed this pharmacy is... And pretty much at all locations. They are always understaffed. I'm sure it's difficult to anticipate when there will be rushes in the store. But honestly, couldn't they figure out how to put redundant staff to work doing other things in the store during unexpected slow times? Also, the CVS on N. Pleasant St. in Amherst has over 30 parking spaces in the back specifically for Cvs Pharmacy shoppers. Yet just about every single time I go there all the spaces are taken up. And when I go into the store, with the exception of staff, there are two people in the store! When I inquired at the pharmacy about the situation, I was told that they were aware and there have been many complaints but people just park there and then goshopping around town and that there was nothing they could do to monitor it. They didn't have the resources to monitor it. Why do they bother having the spaces if no one can ever park there.?!CVS should just suck it up and figure out what to do about that for the convenience of their customers.! As many people have commented, the receipts there are utterly ridiculous and there is no reason why the receipts can't be put "on your card" instead of handing you this waste of trees every single time you go there. Who really uses these coupons? Their computer system is also a disaster... Frequently calling your home to tell you that there are multiple prescriptions ready just to go there and find out there are no prescriptions ready. Perhaps due to the understaffing of the pharmacy, the staff can be pretty abrupt. I'm changing my pharmacy to any other place I can find. Cvs Pharmacy also donates greatly to the Trump campaign. Another reason not to have anything to do with them. If you're a big Trump fan then I invite you to enjoy your visits to Cvs Pharmacy.

me and my friend are teenagers, and we were just coming in to buy candy and soda. we weren't…read morebothering anyone, yet 2 separate employees were rude to us. one of them told us to stop bouncing the ball my friend had, that she wasn't bouncing, and then implied it was a repeat offense even though we had just walked in the door and had never been to the location before in our lives. another employee spoke to us like we we're stupid. we went to self checkout because we didn't really want to have to talk to the other lady who was rude to us earlier, but when we got there, i scanned our first item and put it in the bagging area. for some reason the scanner didn't put it in the system, even though it made the scanning noise and everything, so the machine started tweaking out at us to not put unscanned items in the bagging area even though I SCANNED IT. after this is started loudly telling us to get an employee, so the second rude person came over and acted like we were literal idiots. i don't think it was our fault, but even if it it was the response was not necessary. then the lady started obnoxiously explaining what a bottle deposit was even though we didn't ask and already knew what it was.