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    CVS Pharmacy

    2.5 (14 reviews)
    Open 12:00 pm - 5:00 PM

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    Ask the Community - CVS Pharmacy

    CVS Pharmacy

    CVS Pharmacy

    (119 reviews)

    $$

    If I could give zero stars, I would. A trip to my local CVS is worse than getting a cavity filled…read morewithout novacaine. It is ALWAYS something, always incredibly frustrating. The long lines, the wasted trips because they tell you your medication is ready but when you go to pick it up "it's not on the shelf even though our system said it was" (happened twice), the computer system that goes down with "no ETA" when it will be fixed, the irritating phone tree and the half hour plus waits on hold before hanging up out of sheer frustration. Medications are too important to be this unreliable! Some of their people are ok. I feel sorry for them all. Because if CVS treats their longtime (30+ yrs) customers like this, I can't imagine how they treat their employees. Just a horrible place to do business with. I'm done.

    I wish I could give them 0 stars. The CVS on east Washington is horrible. I used to go there all…read morethe time to pick up birth control which I take for my extremely painful cramps but the last few times the pharmacist REFUSED to give them to me. When I talked to my doctor they said they had a year's worth of refills and didn't understand why they wouldn't give me my prescription. Do NOT go here to pick up prescriptions because they will make it a huge hassle. Very disappointed because for the last 10 years this has not been a problem. I'm not sure if the pharmacist doesn't know how to do their job or if they're genuinely just trying to give you a hard time.

    Raley's Pharmacy

    Raley's Pharmacy

    (19 reviews)

    Real, helpful people answer the phone! That alone makes them better than CVS. I've had good…read moreexperiences here and have made them my permanent pharmacy.

    Going back to my original stance. Great customer service from 1-2 people cannot make up for what's…read moregoing on here. I called in three prescriptions on Wednesday, January 28th and one more a few days earlier on the 25th. I am notified that the first prescription is ready, but then wait for confirmation for the other 3 so I won't have to make multiple trips. By February 2nd, I've heard nothing, while simultaneously receiving texts that this is my last reminder to pick up my medication. I call the pharmacy ask about the rest of the medications I requested to refill, and am informed that all 3 were filled, and then PUT BACK without ever informing me. So with little to no medication left, I am then told I must reorder my prescriptions and wait even longer. The reason provided for putting all my prescriptions back was because I lost my insurance and that, "They have to reach out to confirm whether you still want to pay the out of pocket price." I was NEVER contacted. This was met with an apathetic "Okay." So basically, this pharmacy filled all my prescriptions, only kept the ones they thought I could afford and put all the ones over $100 back, without ever contacting me, and then offer zero apology, or any empathy at that. Nothing is MORE IMPORTANT than my medication--I was more than willing to pay the out of pocket costs. The fact that this is treated so flippantly when my medication produces withdrawal effects is so obscene to me. These people DO NOT care about your wellbeing. I cannot imagine the thought process of, "Well these are quite expensive, we'll just put his medication back without telling him." Nothing less than complete incompetence and absurdity. Getting the medication I need then immediately am going to start looking for alternatives. Never again. Side note: You ask before you put someone on hold. This is elementary customer service knowledge. "I need to put you on hold," then slamming the phone down is laughably unprofessional.

    CVS Pharmacy - drugstores - Updated May 2026

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