If I could give zero stars, I would. A trip to my local CVS is worse than getting a cavity filled…read morewithout novacaine. It is ALWAYS something, always incredibly frustrating. The long lines, the wasted trips because they tell you your medication is ready but when you go to pick it up "it's not on the shelf even though our system said it was" (happened twice), the computer system that goes down with "no ETA" when it will be fixed, the irritating phone tree and the half hour plus waits on hold before hanging up out of sheer frustration. Medications are too important to be this unreliable! Some of their people are ok. I feel sorry for them all. Because if CVS treats their longtime (30+ yrs) customers like this, I can't imagine how they treat their employees. Just a horrible place to do business with. I'm done.

I wish I could give them 0 stars. The CVS on east Washington is horrible. I used to go there all…read morethe time to pick up birth control which I take for my extremely painful cramps but the last few times the pharmacist REFUSED to give them to me. When I talked to my doctor they said they had a year's worth of refills and didn't understand why they wouldn't give me my prescription. Do NOT go here to pick up prescriptions because they will make it a huge hassle. Very disappointed because for the last 10 years this has not been a problem. I'm not sure if the pharmacist doesn't know how to do their job or if they're genuinely just trying to give you a hard time.

Shocked at the many negative reviews, but those were related to pharmacy, inoculations and…read moretelephone responsiveness. We came in to get some prescriptions filled and it was a fine experience. Especially as we were from out of state. But, CVS is networked, so the meds our doctor ordered in SC were there on the system and we were able to get and pay for them as if we were home. And the staff was very helpful.

I took my daughter to the doctor because she was very ill, and they recommended I come to this CVS…read moresince it closes later than other pharmacies. I was seen after hours for a respiratory viral infection, and two prescriptions were sent to the CVS on McDowell. When I arrived, only one prescription was ready. I understand it was close to closing time, but it was very important that I receive the antibiotic as the doctor wanted her to start it right away because the infection had reached her lungs. I politely asked if someone could at least check on the second prescription, and although there were still a few minutes before closing, I was told no because they were closing. The interaction felt dismissive and lacking compassion during a stressful moment. I hope future customers in urgent situations can be met with more kindness and support.

I went into target to return some clothes, This employee Aiyana was very nice, understanding, and…read morecaring compared to the other employees at target. She helped me and even asked me how my day was going! 5Stars for Aiyana for sure

Produce is the pits!! Have seen several "best by dates" for different products in the grocery area…read moreas being well out of date. By 6months+ Employees are always friendly and willing to answer a question. Inventory could be better. Why aren't they keeping the stock up on the shelves. Often have to request to find a product "in the back".

Real, helpful people answer the phone! That alone makes them better than CVS. I've had good…read moreexperiences here and have made them my permanent pharmacy.

Going back to my original stance. Great customer service from 1-2 people cannot make up for what's…read moregoing on here. I called in three prescriptions on Wednesday, January 28th and one more a few days earlier on the 25th. I am notified that the first prescription is ready, but then wait for confirmation for the other 3 so I won't have to make multiple trips. By February 2nd, I've heard nothing, while simultaneously receiving texts that this is my last reminder to pick up my medication. I call the pharmacy ask about the rest of the medications I requested to refill, and am informed that all 3 were filled, and then PUT BACK without ever informing me. So with little to no medication left, I am then told I must reorder my prescriptions and wait even longer. The reason provided for putting all my prescriptions back was because I lost my insurance and that, "They have to reach out to confirm whether you still want to pay the out of pocket price." I was NEVER contacted. This was met with an apathetic "Okay." So basically, this pharmacy filled all my prescriptions, only kept the ones they thought I could afford and put all the ones over $100 back, without ever contacting me, and then offer zero apology, or any empathy at that. Nothing is MORE IMPORTANT than my medication--I was more than willing to pay the out of pocket costs. The fact that this is treated so flippantly when my medication produces withdrawal effects is so obscene to me. These people DO NOT care about your wellbeing. I cannot imagine the thought process of, "Well these are quite expensive, we'll just put his medication back without telling him." Nothing less than complete incompetence and absurdity. Getting the medication I need then immediately am going to start looking for alternatives. Never again. Side note: You ask before you put someone on hold. This is elementary customer service knowledge. "I need to put you on hold," then slamming the phone down is laughably unprofessional.

Gunnar Olsen and his staff are kind and caring to a person. Kudos as always to Kathleen for always…read moresharing a smile and a friendly greeting. Gunnar will go the extra mile to fill a problem prescription. I get all my six daily meds here and wouldn't think of using any other pharmacy in Petaluma. While the store might have its challenges, the pharmacy is excellent, including their vaccination services. Two thumbs up!

Zero stars. One is generous. The pharmacist refuses to fill medications that are prescribed by my…read moreneurologist. Why? Because he's concerned about being audited. They aren't apologetic. They just blandly deny, not understanding the serious repercussions of their decisions to deny medication. No emotion. Nothing. It's like dealing with an AI robot. Now, I will have to switch pharmacies. I'll gladly do this if it means doing business with a pharmacy that shows a morsel of humanity.

Tops for helpfulness! I was looking for a shower transfer…read morebench, and although they do not have what I was looking for, the person I spoke with was very kind and helpful and had lots of good suggestions as to how to get what I needed.

I needed a brace for an injury that i sustained while biking across the outback. This company has…read moreeverything you need for rehabilitation devices, medical products, leg braces, arm slings, you name it! They also sell to people off the street and on their website. i limped in, i walked out. nice.

Gathering Thyme--formerly in San Rafael--moved to its new location in Petaluma, roughly across from…read morePinky's Pizza. This place has top-notch, high-quality products, including Mighty Lung for cough and bronchial issues. I have found this product to be the best EVER for treating these kinds of conditions. Dana created a situation-specific tincture for me while I waited. If you're into health and wellness at an elevated scale, this is the place to come. They carry so many excellent products. I can't even begin to list them. Dana offers consultations and situation specific remedies that are powerfully effective. Plenty of parking in front of the building. Petaluma is so lucky to have Dana here!

Terrific, informative class on making facial serums and masks with herbs for healthy skincare.read more

Me encantan los productos que venden son muy buenos y curan de inmediato Gracias por su amabilidad…read more Me encantan los productos que venden son muy buenos y curan de inmediato Gracias por su amabilidad

From the owner: Le ofrece medicamentos centro americanos traídos desde. El…read moreSalvador,Guatemala y México