I have been coming to this location since i moved to NE ohio 18 months ago and always received…read moreexcellent costumer service. Pharmacy technicians are kind, knowledgeable and always helpful especially Danielle and Heather who will go above and beyond to help you.

The pharmacists and technicians are unbelievably rude. They screwed up my diabetes medication and…read morerefused to fix it and told me I should no longer use their pharmacy. They billed my insurance for a medication I didn't pick up and now I will be without this medication for over a month risking a diabetic coma. They used to be so good but have really gone down hill in the last few months. Their owner should be ashamed.

Long lines, poor service, they hang up when you call the pharmacy. Don't seem to care a bit about…read morecustomer service because everyone else in town closed.

Terrible!! I switched here a few years ago and they were so good. Filled scripts on time and had…read moreALL the medicine. The last few months this place has gone to hell! Only have partials, and takes DAYS to get the rest, even after they tell me to come back tomorrow. The automated call in line is worthless completely inaccurate. Slow, rude, and incompetent. All you have to do is fill the order you are given. Timely. That's it!! Already looking to switch. I can't deal with this one. It's medication, I must have in a timely manner.

When you go to pick up your prescriptions and they ask "what's her date of birth". When I am her …read more. like oh because I'm trans I can't be recognized as her or as a woman. Then you get told you have to circle around and wait in line again because they have to put your insurance in and re bill it. So I should receive less priority then those behind me in line. Like my time and my gas are worth nothing not to mention I waited 10 minutes before the lady came up to the window. Very unprofessional.

The pharmacists and assistants at this rite aid are phenomenal. There is a review on Yelp…read morecomplaining about them asking for a bday. Just wanted everyone to be aware that they have to ask this, by law, to make sure they are giving the right medication to the right person. You can pick up a prescription for anyone. You just need their bday. The service here is top notch and the renovations to the store are beautiful.

they are OK; got to keep in mind that they are very busy since so many other local pharmacies have…read moregone out of business. Usually the staff are nice and helpful. But for non pharmacy items - Oh boy, are their prices very, very high!

Rude cashier, who actually ended up being the manager! Very sloppy looking, chewing gum and very…read morenasty attitude! Won't be returning there!

The place is well organized and neat. The staff is very friendly and helpful. Plenty of parking…read more Great location not far from the freeway.Prices are reasonable. Accessibility for those with disabilities. Lines were not long.

Do not try on clothes here. I was in the changing room and a worker tried to walk in on me and I…read moreclosed the door yet she still tried to walk in. And then decided to ask how many clothes I have in there to try on...extremely rude and inconsiderate of personal space.

I've never had a problem at this pharmacy. The pharmacist was extremely helpful to me trying to get…read morea prescription changed from mail order to them. He called my screwed up mail order company 3 times trying to help me, after I had called them 2 times myself . We finally got it straightened out and I was very grateful that he went above and beyond! I am very satisfied with them.

Warning- we were signed up for extra care and charged $5 a month. Very difficult to cancel. Went…read moreon for many months. Recommend using another store!!!!

I want to say this Walgreens has some of nicest people I have ever encountered. I would like to…read moretake a moment to compliment some employees. Their names are Chimera (team lead), Caryn (associate), and Kristi (the pharmacist). All three were so helpful and kind and patient with not only myself but others as I was in the store. Chimera also is very good with the staff and definitely is a leader. She also went out of her way to help me find what I was looking for. Great job Walgreens in Mentor.

This has got to be one of the most incompetent pharmacy that I have run across. I have been trying…read moreto coordinate my prescriptions for months now and everyone I talk to apologizes for the inconvenience, but they fail to talk to each other or fail to follow through. I will be shopping for another Walgreens, because my blood pressure rises every time I talk to them. Whatever happened to customer service and customer satisfaction? It's too late for me, save yourself and go to another pharmacy.

This store has everything. We purchased spark plugs for a leaf blower and Grater's Ice cream.read more

This is honestly the WORST Drug Mart ever! The store is unorganized and some of the employees are…read moreclueless, honestly rude AND the parking lot is a total disaster, small and hard to maneuver. It's a shame this is the closest location to my house. Going forward I will drive the extra distance to go to the newer Drug Mart in Concord.

Was there Monday Adnan could not afford my medication. I received a coupon and returned today. I…read morewas told they put my prescription back (only 2 days later). I was told they they were now out and would not have any more in stock for 4 days. I explained I was out of town for 2 weeks and needed my medication. Girl behind the counter did not care so at this point I became very matter of fact with her. She when announced she could not deal with me and yelled around the pharmacy they someone else would have to deal with me because she would not.

Had 2 orders for curbside pickup- there were about 10 others at the curbside pickup area, wait was…read moreless than 5 minutes, very friendly employee and my order was correct- love this valuable feature!!!

Waited 30 minutes for my order in pickup and still didn't get my whole order. Unbelievable, I…read moreordered 3 items only