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    CVS Pharmacy

    3.0 (4 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    Target - November 2023

    Target

    3.2(158 reviews)
    0.0 mi
    $$

    I'm disappointed to share that I had a very frustrating experience at this store today. My husband…read moreand I came in to return a pair of AirPods we had purchased just the day before. We were originally able to price match to Walmart's price and were hoping to exchange them for a new pair, as the ones we bought had a static sound issue right out of the box. When we approached the electronics department, two newer employees were unsure how to assist, so they called over what appeared to be a team lead. Unfortunately, this individual--Elysia, who wore glasses and had tattoos--was extremely rude and unprofessional from the start. She asked us--rudely and with attitude--why we were returning the item. We explained multiple times that there was an issue with the AirPods, and all we wanted to do was return them and purchase a new pair using the same price match we were given the day before. She dismissed us, saying she couldn't price match because it wasn't showing in her system, despite the fact that it had just been honored the previous day. Her tone and demeanor made us feel disrespected and unwelcome, and it was clear she wasn't interested in actually helping us or even trying to understand the situation. What made it even more frustrating was that the employee who helped us the day before was incredibly kind and helpful--there were no issues at all with the price match, and the process was smooth and professional. I have never had an issue with this kind of situation before, but today's experience left a very bad impression--especially coming from a team lead. We even heard the people behind us ask for a price match on a remote controller. If Elysia couldn't help us with a price match, I'm not sure how she would be able to assist anyone else with one. It's clear she doesn't have the proper etiquette or training to do so. She easily could've handed this issue off to someone capable of resolving it, but she chose not to--and her actions made that clear. After this interaction and being treated with attitude, we kindly took our business to San Jose--a whole other town away--and did the return there with better satisfaction and customer service. We could have easily returned the item and taken our business to Walmart--but we chose Target because we expected better service. Disappointing, to say the least.

    First off around Christmas time I guess a customer left their wallet at self checkout I found it in…read morereturn it to a manager who wears glasses ever since that day she follows me around like I'm gonna steal something I don't steal I don't like to be profiled the store profiles and I don't like it it needs to stop it's 632 at night and she's working she tells all her workers to walk the floor that I'm gonna steal I don't steal maybe she stole that wallet if she has a guilt trip

    Photos
    Target - Where some ornaments meet their fate... | November 2023

    Where some ornaments meet their fate... | November 2023

    Target - 11/2023

    11/2023

    Target - Legos inside locked cases

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    Legos inside locked cases

    CVS Pharmacy - drugstores - Updated May 2026

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