Cute pharmacy with lots of adorable gifts to peruse while waiting (this isn't always a plus tho cos…read morethere are some super cute gifts in there!) But most importantly, this Burts is attached to one of my family's preferred urgent cares/fam doc. So,Dr. Nyat Voh is the reason we drive there from West Simi Valley to Moorpark Comprehensive Urgent Care but now, Burts has reopened a new attached-pharmacy so once again, our family can see doc & get meds all in one stop! In addition, this pharmacy is thorough as well as very friendly. For, whenever we have had to receive personal info about new scripts, the pharmacist is EXTREMELY professional, speaks slowly & is very patient. ‍‍

I've been going to Burts Pharmacy for 25 years Employee's at Burts are the best in the West…read more Jeff Fischer

I shop in this store or have delivery at least once a week. Sonia, Jane and the SM have always been…read morefantastic! Are the prices to my liking always, no but does the store have any say? Also no. Looking at these reviews is wild! People upset about pain meds. People upset about prices. People upset about freaking donations to children's hospital? Seriously? If you feel guilty and feel the need to explain to a cashier that you donate 10%, that's on your own conscience. Imagine listening to that exact same thing 5 days a week while you're just trying to raise money to help kids. Sounds super fun! People upset about photos and have no concept of what copyright laws are for or the integrity it takes to turn down money because you won't break the law. But sure, rant and rave online and then point out that CVS was just fine breaking those laws. The store is always clean, organized and the staff is friendly and helpful. They are people just like everyone else and they're doing their best. Grow up. Life is crummy enough without dumping on a bunch of people that show up everyday to try and provide the best service they can. You try it and see what it's like to deal with people, just like you, day in and day out. They couldn't pay me enough money to do it. You're not always right. "The customer is always right created a sense of entitlement among shoppers that has led to aggression and even violence toward retail workers" ~ Business Insider

This location does not care about servicing the drive through pharmacy. I sat inline for 15…read moreminutes, I was the second car, and no one came to the window. The driver in front of me had to ring the bell a second time. Finally, I backed out and had to walk in. Avoid the drive thru at all costs. Walk in if you want service. This is the third time I experienced the drive thru issue. This location needs more pharmacists and better attention to detail.

Address is wrong!!! We had 15 min to get to the pharmacy but with the wrong address we never had a…read morechance.

They did a really good job with my medication. Initially they gave me the wrong generic form and…read morewhen I asked Brandon and Nicole at the front desk, they did their best to accommodate the request I had for specific manufacturers and they did this within a few days, so I'm really thankful for them.

I used to be one of this pharmacist client and I'm gonna be one of this Pharmacy client again after…read morefinding the facts that when your doctor recommend a different pharmacy from the one you using, it is nothing other than a business transaction for the doctor. I was sad to find out the truth for the long time I've been with Plaza Pharmacy. I was treated with respect I was made aware of any changes and my meds always came on time delivered every time I walked in into the pharmacy. I see nothing but smiles, happy and wonderful attitude from the top of the chart after going through different pharmacies Plaza Pharmacy is the one that I felt very comfortable because I was treated like a human not like a Customer I was treated like a friend.

Sometimes you want to go where everyone knows your name, and they're always glad you came. I can't…read morerecommend this pharmacy and its staff enough. If there's anything lacking, it's the logistical trade off of being a smaller pharmacy and not being able to have everything in stock at all times. I begrudgingly go to CVS for some urgent medications but that tends to be rare.

After dealing with a frustrating experience at another CVS pharmacy location over a vacation…read moreoverride prescription, I was so relieved to work with the team at the Carmen Drive CVS. They were professional, helpful, and actually knew how to handle the vacation override process. I had already spent way too much time going back and forth between the pharmacy, my insurance company, and my doctor. Carmen Drive made the process so much easier and got my prescription taken care of. It really makes a difference when pharmacy staff know what they're doing and are willing to help instead of sending the patient in circles. Thank you to the Carmen Drive team for making what had become a very stressful situation much easier. I truly appreciate your help and will definitely be coming back to this location!

Nothing more to make a person angry than to look up the hours on both Yelp and Google to see that…read morethey are supposed to be open 24 hours. I traveled from Ventura at 11:30pm because my rabbit was having an emergency and I needed baby gas drops. All the other CVS' say they were closed except this location proudly displaying open 24 hours online. Update your hours!!!!

North Oaks Pharmacy has been a tremendous resource for helping me to care for my mom. They will…read morebubble pack the medication that is required for most board and care homes at a nominal fee and deliver same day! Ben and all the staff are friendly and helpful-just what you would expect in a small family run pharmacy! Thano you for all your help and support!

Ben and staff continue the concept of customer service to the highest level. I was very happy that…read moremy part D Medicare plan includes them as a preferred pharmacy for 2026. Ben even fills my dog's Rx with a smile, the best price, and the utmost care. Love this place.

This review is for the Tire Center. My wife drove up with a…read moretire low pressure indicator. JEREMY, the auto technician was VERY Professional, and inflated all four tires free of charge. I will DEFINATELY consider taking my cars back for our tire needs! Recommend!!

Talk about absolute nonsense. It seems like the entire store has gone to self-checkout and even…read morethen you can't even find an employee. However, the real reason for my review is the store's policy of ordering online compared to in person shopping is absolutely absurd. I came into the store looking for baby formula as it says they have it available, and I can even pick it up in store if I wanted. However, when I get to the section it seems like other baby formula has spilled over and someone might have accidentally mistook the items as available inventory. Since it's behind a case, I have to call over an associate, which is an ordeal unto itself. I eventually get two different employees show up to come assist, but of course they don't have the item and it's falsely stating "available." I'm then advised by both employees that I should go upfront and order with the online shopping Walmart representative so they can grab the item from the back for me in the warehouse. So instead of one of the employees going back for me, they are essentially stating I need to order online and "Hope" the item is back there otherwise Walmart will refund me. After politely asking one of the employees, he did check in the back, but after several minutes stated they didn't have any. Luckily he did mark it OUT OF STOCK, but talk about a weird policy- ORDER ONLINE, but don't expect to pick up items in person. This is just another reason why I try to avoid Walmart stores.

All the basics and close to home. We like to run up there for the quick things like beer and…read moreprunes. Good magazine rack. Awesome candy section. Totally friendly staff. We like the guy named "Jesus," but I don't think he is related to the guy from the from the novel or the story book. Next to Starbucks.

It's a real downer when a store in which you've previously had mostly good to great experiences…read moreleaves you feeling like changes have happened, and not for the better. My displeasure with this location started recently when they implemented an AI phone system for the pharmacy. While the voice them use is pleasant and helpful, I quickly learned that the system can only handle one request at a time. Humans can manage multiple questions and just deal with them one by one. Using the AI phone system thus requires multiple calls, and it's difficult to get through to a real person. I found that I needed to leave a voicemail. Once I got a call back and once I didn't. 50% batting average? Good for baseball, not great for customer service efficiency. Today's frustration was when Dear Hubby picked up a prescription for me. I don't have the numbers in front of me to verify, but as I recall this particular Rx wasn't very expensive. Today it was over $60. What?! I looked it up on GoodRx and it's 3 times what it should be. What bothers me is that their records should show what we paid previously and they could offer to check with GoodRx for a better option. That would be good customer service, instead of good ol' corporate greed. This has me so irritated that I'm considering switching all of my pharmacy business to a different provider. We've been loyal customers for a decade and a half, but this may be the last straw. Especially now, we all need all the dollars we can get just to pay other bills, like filling the car with gas, and on and on. The combination of making it difficult to talk with a live person when one has questions / needs of the pharmacist, and the overcharging - that's not making me feel like a valued customer at all.

Nice staff. Man offered to look through NOVA catalog to try to help me find a replacement vinyl…read more"basket" for Drive rollator that had had pull up strap break from age. He also looked on Drive website to see if it could be ordered. Has decent supplies of DMEs. You can watch pharmacist work. It has a nice collection of compounding pharmacy collectibles on its shelf ( likely not for sale). Forgot to ask if it is a compounding pharmacy. Those are harder to find. I will go back. There is also a concrete bench to sit on outside if you are waiting for someone. However bench sits low. The one down at corner of sidewalk ( nearby) sits higher. It is not a big pharmacy but it is large enough to feel it is fully functioning.

I wouldn't go anywhere else! I love the personal touch they give me. There's nothing like a…read moreneighborhood pharmacy!

Diana was very nice. She offered to mail the prescription to me. Too bad it's so hot right now…read more Oh well hopes I will be home to receive it.

Burts Pharmacy is very nice. They have the medications delivered and are kind and polite.. I truly…read moreappreciate them. I just had an operation on my eyes and it was important that I get my medications promptly.They complied and brought them. Driver even had a smile on his face.