They are always rude and act as if you are inconveniencing them by picking up a medication. Amber who's in the drive thru is absolutely rude and unkind. The manager is just as bad. Wouldn't recommend. read more

I only go to CVS when I have absolutely no other choices. Closing during lunch -- when many of your customers have time to run their errands -- is not customer-centric. And, your competition doesn't do this. Talking about patients in front of other patients is a violation of HIPAA. And, your competition doesn't do this. I realize there are many staffing challenges. And, you competition handles these. CVS used to be my first choice. Now it is my last resort. read more

The Pharmacy Manager a tall gentleman on duty today 2/2/2025 is racist and rude. He accused me of having the incorrect insurance information. It wasn't until I contacted my insurance plan that then the information was as magically correct. He also cancelled my Rx while I was aT the store assuming that I would not be able to afford my rx if his efforts to not refill my asthma pump were successful. I then had to wait another 10mins for them to refill my Rx. Rude and racist. read more

I just had the most awesome customer service experience with Cameron, who seemed to be a Manager at this location in downtown Mooresville, NC (on Main St.). I had placed a large holiday photo order that had several problems, and the patience and kindness that he extended to me while helping to fix it was so wonderful that I'll probably never forget him. While we worked together to fix the situation for over an hour, I noticed that he was also patient and kind with his coworkers. At a time when this world feels pretty overwhelming and crazy, and when people never know what others are going through, he was a light that truly made my Christmas. I hope he can somehow be recognized by CVS for his high character and intentional kindness. read more

This location is really no better or worse than the thousands of other CVS dispensaries. If the location on the north end of Mooresville's main drag is convenient there's no reason not to stop by. Entrances off Iredell and Main and a fair sized parking lot with a drive-up drug window make life a little less difficult. Was picking up pharmaceuticals for my lovely bride and didn't see anything really noteworthy: spurts of activity behind the counter; customer ahead of me calling home asking after who knows what; customer behind resigned to wait for his turn a counter... no use getting agitated because it's going to take as long as it's going to take. read more

Very rude pharmacy staff. God forbid if you need to ask a question about your prescription.

Drove one-half an hour for a scheduled appointment for a Covid and Flu shot. Upon arrival I was told they were out. They did not care I had a scheduled appointment or that I spent an hour of time to get there. Horrendous customer service, CVS is the worst. read more

Worst pharmacy ever. They can never find prescriptions that are hold, repeatedly forget to apply coupons that are on file, and verbally tell you they're refilling prescriptions in the early afternoon, and then send you a notice they're out of stock after 6pm when it's too late to have the doctor send somewhere else. Again, literally the worst pharmacy ever. read more

This location closed before 7pm when their scheduled close time was 9pm. Absolutely ridiculous as we pulled in looking for allergy medication and were turned away two hours prior to the scheduled closing before reaching the front doors. read more

I travel the lower 48 states and use CVS because of they are located in most all areas I travel. Even in Hawaii as Longs Drugs. The Main Street Mooresville pharma staff are great. Have used them when in the Mooresville area and don't want to try another location. When I needed scripts filled quickly they have always obliged. Promised to be filled withIn an hour and received text within 20 minutes that the refill was complete. Thanks to the staff read more

They never seem to have things together. I get constant text messages about refills even though I've requested them to stop. This pharmacy has gone consistently downhill over the years. read more

Worst pharmacy staff I've ever had the displeasure of dealing with. They are always miserable. Do yourself a favor and don't use this pharmacy. I'm appalled that people are able to keep their jobs while being so rude. read more

Every 1-star review is 100% correct. This CVS is laughably terrible. Not hyperbole, I'm legitimately laughing while writing this. The only reason I give 2-stars is because one time one of the techs said I reminded them of Shemar Moore and that counts for something...anyways, the pharmacist is terrible at placing orders and keeping inventory supplied no matter how far out they have prescriptions for whatever they are out of stock of. Multiple times I've been told "come back in an hour" while my prescription is being filled, only to arrive 59 minutes later to hear "your prescription is out of stock". I don't understand how the pharmacy game works but telling someone you're filling their script then when they come back to say it's out of stock is hilariously disappointing. Once again, I blame the pharmacist. The few encounters I've had with him he seems like he is always sweating and hungover, which is great, just order and keep stock of pills my man. Anyways, I moved to the pharmacy down the street and they're nothing to write home about either. read more

I have been using CVS for years. Always friendly and helpful. But, the past 2 or 3 times I have been there, the staff (Pharmacy) have been short and rude with me and I noticed with other customers waiting. I know working with the public is hard, but you have to have a little extra patience with these people because they are not feeling well or are elderly! read more

This place is horrible, I'm not sure it this place is filled over with incompetence, or if the company as a whole has. Every time, every single time I have to jump through flaming hoops to get my prescription, you know, the one MY DOCTOR PRESCRIBED ME!! I am nearly so used to this that it isn't shocking anymore. I am the same person who gets the same prescription every 30 days. Somehow they manage to make me wait an extra week, or two, or something else, which messes anyone up who takes a consistent medication. They consistently point the finger of blame at my Dr. I am done and will be directing everyone and anyone who will listen away from this mess of a pharmacy! read more

If you want your prescriptions filled incorrectly, this is the place for you! They don't know how read the script that came from the doctor or their own system. This is not the first or second time this has happened, it's every time! The pharmacy manager can't count obviously and will not own up to their own mistakes. read more

I've had a few problems since getting my son's prescriptions filled at this store, but overall the staff has been wonderful (especially the pharmacy tech Mike), and I've been pleased with the service. read more

Sale signs are never right. Lines are too long. Nice cosmetic selection. Items are not,on correct place. Nice staff.

Every time I have a prescription filled here they say it will be ready at one time but it never is. They are short staffed and need to do something. I'll drive the extra 5 minutes to another pharmacy that actually has things ready when they say they will. read more

Lousy customer service, rarely ready when they say it will be. We only go there because it is close to our house but the one on River Highway isn't any better but it is 24 hours. read more

Prescriptions are ready every time - no exceptions. The Pharmacist is always helpful and makes sure I have answers to any questions. The staff is friendly and knowledgeable about anything in the store really. The store is always clean and well stocked. I highly recommend this store. read more