Rolled up to the drive through window with a prescription at 6:55 pm expecting to be told to come pick it up in the morning because they close at 7:00 pm. Well they had my prescription filled and in my hands in about 4 minutes. read more

Excellent service! Friendly, knowledgeable staff who truly care about their customers.

Great pharmacy. I had one issue in all the years i have done business here and let my emotions get the best of me. Was out of their control and originally could not understand it. But after relaxing and examining the situation, came to the conclusion i overreacted. They reached out and we got it squared away. They always do great service and always compassionate regardless of the disrespect shown by the customers. Keep up the great service you provide. read more

Awesome pharmacy they have been wonderful to me and my daughter who is blind they are very conscientious and sweet and courteous

I will never be able to thank Adam at Cannon Pharmacy in Salisbury for all the help he gave me when I had a horrible nightmare of a mess with my new prescriptions written for my Heart Condition. He and everyone I have been in contact with at Cannon has been more than welcoming and eager to help you in any way they can. I appreciate the Home Town feeling of working with a local drug and pharmacy again. I know there is always a real person to talk with when you call them for help and not a one hour wait or answering machine, that never works. Glad you came to Salisbury and Keep up the Good Work. God Bless all of You! Millie L Frye read more

OK OK I saw a ad in the local newspaper that quoted prices on medications I said to myself how in the world do they charge less than HUGE Company's that sent prescriptions threw the mail and file my Insurance? I still have not been able to figure it out. But, I know this..... that even without the use of Insurance their prices are much less on many many medications. So lets not be stupid and spend more money than we or anyone has to. I am sure that there is a Cannon at least in this area close by. . This is the location that I visit they have been nothing but,exceptional not only in price but, service as well . Still not sure how they do it but, if it saves me money ummm that is a NO brainier. And this is the kicker I live about 60 miles away they mail my medications! No cost! HUH? Did I win the lotto? Nope ... just go to Cannon Pharmacy and you will think that you did! read more

Until today, I had been a loyal customer of Cannon Pharmacy since 2008. During that time, I have watched this business grow exponentially. When I first became a customer there, I was impressed with the staff, their desire to please, and their personability. I was extremely impressed with their handling of two long and drawn-out battles with my insurance carrier to get a prescription covered as it should be. I WAS a huge fan, telling all my friends and family of their service and prices. However, things have changed badly here in their business. Approximately 2.5 years ago, I began to notice small recurring errors in the amount (quantity variations of sometimes up to +/- 50%!), and pricing of the two primary prescriptions I was using at the time. After several of these events, I became concerned about the accuracy and possible serious errors which could be forthcoming. As the people there in the pharmacy and my interaction had always been very friendly, I wanted to give them every possible benefit of the doubt. When yet another of these errors occurred, I went to the pharmacy and requested a closed-door meeting with Tim Morley. I explained to him my concerns with the frequency of errors that I was observing in my prescriptions, and of those I was observing with other customers while waiting there in the business. I detailed specific observations, primarily the apparent lack of organization, leadership of, and communication between the staff there while working. Mr. Morley then assured me that he appreciated my concern and would look into the issues that I expressed. Unfortunately, those concerns that I presented then have not improved. Actually, they have worsened. On one prescription since January - had it not been a serious issue - could be considered a comedy of errors resembling Abbott & Costello doing their "Who's On First?" routine. Suffice it to say that it is much too long and tedious to detail here in this review, but is incompetence to the point of unbelievability. This afternoon, this situation finally reached critical mass for me while there in the pharmacy. I once again spoke with Mr. Morley, and told him about my feelings of their operation. I explained that due to these constant errors, I have a total lack of confidence in anything they produce to the point of serious concern for my safety. Advised them that I would regrettably be taking my business elsewhere in the future. I like to try to support local business and not some huge mega-national category killer corporation. This belief was what brought me to Cannon Pharmacy Initially. Sadly, their rapid growth has -in my opinion- caused them to lose their way. Just as I told all my friends, family, and acquaintances previously about the good of Cannon Pharmacy, now I feel it my duty to inform the same folks (and you) of the negative. With the experience I have had here, I fear they are only one slight error away from causing major harm to a customer. I'm going to make sure that it's not me. Life is NOT easy here, despite their slogan. read more

Cannon Pharmacy - Drugstores Near Me - Kannapolis, North Carolina

They actually deal with people...not just cards and papers.

I Love this pharmacy. They are very personable and I feel like a loved one is filling my prescriptions.

this is the best pharmacy ive ever been to. wish i had known about them while my 3 kids were growing up! they are so helpful (with any questions i have) they are all about customer service! thank you cannon! read more