Jada deserves so much more recognition than this review! She really went above and beyond for me…read moretoday. She is extremely customer service oriented and very personable. She had a genuine concern for helping me with the specific issue I had. I will definitely be back to this location because of it. Thanks again!

This pharmacy and store offers s wide range of experiences. Some of the clerks are really nice and…read morehelpful. Some of the staff in the pharmacy, however, are unfriendly, rude and inefficient although there are some excellent ones in that department as well. It is hard to get help finding things in what Is a nice clean well stocked store. There are two really great pharmacists and one not so much. The specials and coupons are good bargains but like all CVS stores using them can be awkward and there is lots of fine print.

The wait at the pharmacy. 6-8 months ago it was spot on. Now people are waiting 15 mins. When…read morecoming to the window there is lack of customer service. It's as bad as the CVS on Sam Fur.

Every time I go here they don't know what they are doing. Today I sat in the drive thru for ten…read moreminutes and nobody said a word to me and finally I drove to the front and went inside right at 1:30 an they say they're closing for lunch. No signs or anything just put the gate down as I'm walking up to the register. I understand everyone deserves lunch but however if you have ten people in the drive thru waiting on you an none of them know you're closed wouldn't you agree that's a huge waste of time for us as customers? Because it doesn't even say this online. - but mainly why would you let me sit in the drive thru til 1:30 and not say anything if you close AT ONE THIRTY ...?

Service by phone has been greatly improved now that lazy techs that don't want the burden of…read morefollowing up on phone orders are now gone. When you call you can leave a message and they get right on it. Make sure that along with your information you tell them if you want it shipped or that you will pick-up. Thanks for this service.

Affordable, friendly and fast…read more My meds can be on the expensive side and most chain pharmacies are, let's say, less than helpful. The folks at Lakeside go out of their way to find whatever coupons or whatnot that can help offset the cost. They text me when my scripts are ready and when I inevitably forget to pick them up. And it's a person! You can respond to the text and someone will hit you back! Best. Pharmacy. Ever.

Awesome personal service you'll never get at CVS or any corporate chain. They are like an…read moreextension of your family and you can feel really safe leaving things in their hands.

You'd have to be crazy to go to the big chains when you can have the kind of personalized service…read moreyou get at Kaitlyn's. As soon as you walk in the front door you are recognized by the whole staff and are taken care of like family. I have Caremark insurance for prescriptions and they keep trying to force me to use CVS but that will never happen. We've been customers for 15 years now and to all the negative reviewers, I think the problem must be with you.

I've been a customer here for years! Everyone is always very friendly and helpful! I have other…read morepharmacies that are closer to where I live, but they are worth the extra drive-time

Best little Pharmacy in the entire area! When we lived in Santa Monica, there were two independent…read moresmall pharmacies that I always took my business to, and I did not realize this existed here. Higher quality products, not trying to sell you poison food and crap on all the shelves at the same time they sell you the drugs to fix the sickness. My mask exemption was not questioned and I felt welcome and warm. The pharmacist and the manager were very well educated on upper viral respiratory illnesses as well as remedies preventatives and the cautions about the vaccines being offered, True informed consent was given. Unfavorably comparing it to CVS where they did not know the first thing about the PCR assay they were using to test for COVID-19, nor do they know much about the injections they were pushing, the current vaccines being offered for COVID-19. My business is going here from now on!

I've been completely impressed every time I've been to HealthSmart. After about 3 visits, the lady…read moreat the counter even remembered my name. I've had countless times where I've left a big chain drugstores being totally irritated, but not here. People bend over backwards to help and go the extra mile to kindly answer my questions even when I know they were very busy. I've used HealthSmart for almost 4 years and it feels good to support a local small business.

I personally am Very Disappointed with the UNFRIENDLY Service I seem to experience "everytime" I am…read morethere, even Doug...the owner is anything but kind. Maybe its because I take narcotic medication he looks down on me, his "actions" say it all. I have personally watched him make a face at another employee, geared towards my mother and I in which I spoke up and said something and yes he did apologize. Therefore I took my business there today. BIG MISTAKE. Still the unfriendly soul he was before. I have experience at another Local Family owned Pharmacy and let me say they set the bar HIGH! Although it is a 10 - 12 minute drive there, you can always count on a SMILE, A friendly hello, and a down to earth Owner, who goes out of his way for his customers!! They totally lost my future business today.... The only reason I have them "2" stars was because I had my medication in less than 7 mins

The three pharmacists, Preston, Lee, and Brad, are knowledgeable and friendly. They go the extra…read moremile to explain various medications, to communicate with doctors and insurers, and to make sure you receive prescriptions as soon as possible. Once, I was to be discharged from the hospital after the store's closing hours, and was in danger of not receiving needed meds till the next day. One of the pharmacists actually, personally, delivered the post-surgery prescription to my house! I've been using Cramerton Drug since I moved here from California in 2008, and I can't say enough good things about them!

A locally owned pharmacy with great personal service. Forget the big drugstores that have cropped…read moreup on every corner; go see what service feels like again.

This pharmacy is absolutely ridiculous or might I say the lazy people that work in it. I habe tried…read moreto get my thyroid medication for 10 days and have been getting the run around each and everyday. Not to mention, its always something with this pharmacy. Walmart pharmacy alone is not at all professional nor do they care about the well-being of the customer but this particular one tells you they will order a medication for 10 days straight and each day tell you that the person the day before never ordered it. I do not understand what is going on at this place.

My wife loves this place. A lot more responsive that other locations we have used…read more Our Senior Advisor, when comparing prescription costs has determined that WalMart is the lost cost provider for our needs. Up until two months ago, we lived in Cornelius NC about 8 miles east of our current location so the Mooresville location was the closest to us. After we moved to Denver, we have a WalMart Pharmacy a little under a mile from us. Been a couple of times and it was OK but my wife who coordinates most of our prescriptions, loves the place. Today over breakfast she explained why. Over last couple of years, the Mooresville location has cut staff to they are barely functioning and you encounter waits and excuses. I personally can attest to that part. Prescriptions that were suppose to be ready for me to pick up on my way home from work, were not and I had to wait up to 45 minutes just to pick them up. Susan has had great results from this location. She says they will knock themselves out to meet your needs. If a prescription is not ready, rather than tell you to come back in 30 minutes, they will jump in an fill it for you then. Very friendly and efficient. Susan tried the Drive Through the other day in the rain and had no problems even though the drive through and the pharmacy are on opposite ends of the building. They take a little of the hassle out of an otherwise frustrating day.

I've been using this pharmacy for over ten years. Hands down the best pharmacy in the LKN area…read more Customer service is on point. Vaccinations are a breeze. I highly recommend Cannon Pharmacy.

Best drug store around. I use to go to CVS when i first moved here in 2018 . But the messed up too…read moremany times, and my son told us of Cannon Pharmacy! We never regretted the change once. They are wonderful, caring, and professional!

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Great personnel, really going out of their way to find the best medications for me, answering any…read morequestions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall!