Great staff and service!…read more Travel to China requires a letter from each pharmacy documenting our CV19 vaccinations. Rudy and Erica swiftly generated the letters that Chinese Immigration requires. Thank you!

Rudy and his staff are professional, compassionate, and knowledgeable. They take such good care of…read moreour family. If you haven't experienced a small, independent pharmacy yet - you must try iPharmacy. It is worth giving up drive-thru for the service and personal touch that you get here.

My wife and I went for Covid tests yesterday, and were helped by a wonderful young woman, braving…read morethe cold and wind, helping us to administer them to ourselves. She was kind and patient with us and our unsteady hands. Thank you.

From the owner: Our customer service is unmatched and we provide services you will not find elsewhere. We offer…read morefree delivery for all customers and have a full service drive-thru to make your busy lifestyle more convenient. Also, we understand that many individuals have financial hardships so we will do anything and everything possible to help reduce that burden on you. If you do not have insurance, we promise to give you the lowest cash price around, guaranteed.

The pharmacy at this store is a complete sh** show and a disaster! Do NOT come here for…read moreprescriptions. The level of incompetence is only exceeded by their 'I don't give a sh**' attitude. Every single person at this pharmacy needs to find a new line of work as they are all complete failures. And the level of lying and deception is off the charts. These are my opinions based on my experience, but judging by other reviews it's quite clear I am far from alone. Again, stay away from this pharmacy!

This place is a zoo of incompetence, confusion, and failure. NEVER GET YOUR PRESCRIPTION FILLED…read moreHERE. You will either get nothing, a partial refill, or the wrong medication. What you will also get is a nasty rude attitude from employees. You can feel the tension and anger from staff the second you talk to them. Incredibly unprofessional and angry. The information from the pharmacy staff is dangerous, do not trust them. Just don't go here. Nightmare. Complaints are ignored, no response. AYFKM?? Fire the whole staff and start over.

Popping in and out of various small stores looking for some Michigan postcards, I came in here and…read moreended up buying some snacks on sale instead, and these adorable little bottle of wine, airplane size you might say, for a buck apiece. I got a couple each of moscat, cabernet sauvignon, merlot and white zinfandel for my motel room so if I felt like wine with my leftovers I'd have little one serving sizes. Perfect. Also a sample size of aloe lotion. The store was about every other CVS, the clerks were nice and I had an easy check-out. 101211

This is not in Romulus, it's in Westland, and it's on NORTH Venoy, not Venoy. Staff pulled a…read moremiracle and got me prescriptions lost during travel.

The staff is amazing, always friendly and helpful,…read more Especially one lady, always smiling! She makes my day every time I go there!

It's hard to find pharmacies this good. Great service and a great value, there's not a better…read morepharmacy in the area. I would recommend Jill's to anyone in metro detroit

Honestly the best pharmacy around. The staff is absolutely amazing and don't act like doing an…read moreextra step for you is an inconvenience. Everyone is friendly and helpful and explains things in an easy manner.

Cleanest bathroom every. It was an emergency. They have Immodium AD and stuff too. Staff was…read morenice for checkout.

The pharmacy never has my prescription ready day of. When I come to check the status I usually wait…read morein line for a substantial amount of time. When I try calling I am always on hold for more than 20 minutes. Also they say they will notify me when my prescription is ready, and they never do unless it is days later.

Tried switching the brand of medication. Tried pulling a fast one to get more money. They also…read moregot rid of an excellent Pharmacist. They don't need our business

Friendly staff / love new items they carry! Also hard to find items - you may find them there, I…read moredid!

So this is the smallest CVS I have ever visited, but:…read more The people here have great customer service (even in the Pharmacy area, where, in my opinion, the customer service always SUX)!! The selection is small, as well as, the store in general but it is convenient. :)

I have been going to this CVS for years and have never thought of reviewing until today. Their…read morepharmacy is extremely helpful with my prescriptions. Recently they worked with my doctor to make sure I will be able to get my medications during the holidays. Last year they helped me get my prescription at a CVS near me in Florida. Service is always excellent here.

The pharmacy staff at this CVS location (5 mile/Middlebelt in Livonia) absolutely made my day…read more There are times when life is just one huge pain in the ass and you feel like Ben Stiller in every Ben Stiller movie - you know, when nothing goes right and literally everything goes wrong? Yeah, that kind of pain in the ass day. Anyway, I walked into this store with negative energy all around me and walked out rather spritely and caught off guard by my experience. There's usually about a 75% chance (at most) that my prescription is even in stock. I walked up to the counter and found out it was in stock (1 star). Since it's a controlled substance they require ID. Left my ID in my pants pocket but luckily had my passport and another form of ID that was sufficient (2 stars). I decided to sit and wait for it, which I was told it would take 45 min to 1 hour due to the back log (still 2 stars - can't hate on them for being busy). They called my name about 25 minutes later and in half the time they said it would take. We're now at 3 stars in this experience. Then I went to check out and pay. For the last 18 months my prescription has been $79. Today it was $115. We went from 3 stars to negative 17 stars in about a 30 second span. Had I not witnessed the rudeness of 2 customers ahead of me, the gasket would have been blown. A-hole hat trick without even trying... So it turns out that the cost went up and the script was now $102 and change. Being the Ben Stiller that I am, I literally had $98 on me - no more, no less. Here's where the stars make a raging comeback... Bless her heart I did not catch her name, but a woman behind the counter tried endlessly to run discount card after card to try to bring my cost down (Hint: www.goodrx.com). Unable to do so, the original pharmacy tech cashing me out (her name is Jeanette) came to my rescue. I kid you not, she reached into her pocket without hesitation and pulled out the difference to help me get my prescription filled. It was literally the nicest thing a complete stranger has done for me in a long time. I have to believe that I'm not the first person to be in that predicament, so I don't know if she makes a regular habit out of rescuing people in a pinch or if she just appreciated that I was not rude to her like the other customers in line... Either way, she has no idea how much she helped me today. I hope she reads this and knows that I will be paying it forward!

This location is still terrible. 15 minute wait in drive thru. No apologies. Just their own…read morecomplaint that they don't have enough staff. That's not my problem. Hire more people and stop trying to save a few bucks making customers wait.