CVS PHARMACY 19121 Beach Boulevard Huntington Beach I just wanted to take a moment to say how fantastic Tara is. She works at the Huntington Beach CVS Pharmacy at the corner of Garfield and Brookhurst. Tara always appears to be focused and friendly. Recently she helped me with a couple of prescriptions. They were a little challenging in terms of refilling them, and I felt like I had a friend on the other side of the counter, looking out for me. This is why I fill my prescriptions at CVS because of people like Tara. I'm grateful for her attitude, professionalism, and assistance. Thank you, Tara!! read more

This is a true neighbor location. Sue greeted me with a big welcome. Also, she goes above and beyond in providing top shelf customer service. Met for the 1st last week; I left the store feeling amazed the I started my morning by meeting such a positive person. The rest of my day at work was a breeze while I wore the biggest smile. Thank you Sue, you amazing read more

Brett is carding, A 52-year-old for a cigarette, and the guy earlier didn't card me for buying wine and just took my birthday, so I tell that to him and he's refusing to just take my birthday. So then I ask for his manager, he says, they don't come until 8 AM and I should wait till eight a m. Like a stupid jerk. So then I say, okay, I'll just take this stuff And I'll go find someone else to help me. And he's refusing to give me the stuff that I was trying to buy doing a tug-of-war with me and I said, I'm going to report you all over the internet on your permanent record. So he tells me, I have to leave the store, i said for what i'm not doing anything. I'm gonna put this all over the internet on your permanent record I say, no I don't call the police then . . I'm going to go find your manager.. so I go back and talk to the guy acting right like a shift lead should. He's shocked with wide eyes and tells me everything is on video Luckily. Brett needs to be fired. So I said I hope you're going up front soon to checkout. So I went up front trying to buy it again frombrett right away, and he's telling me, I have to leave the store again and I said, no I don't call your manager up here, or call the police. He said, okay, so he picks up his phone like he's gonna call the police and had it in his hand for about 10 minutes. The other good manager came up front and I tell him what brett is threatening and he still has phone in hand trying to lie and badger and on and on and on bickering arguing while im getting my stuff paid for. Brette needs to be fired for sure. He's a total jerk starting problems. When I simply ask to clarify with the manager and asked him to call a manager up and When I stopped requesting cigarette, he refused to sell me anything else. And the other managers saw him as totally irrational and checked me out No problem. This happened at twelve thirty a.m. on eight twenty six twenty six . Please see your recorded video and fired this trouble maker. read more

Michelle the pharmacist went above and beyond today to resolve the issues that (cranky) I had. She was professional and kind. Five Stars!! CVS treat her well - she's a keeper! read more

Sadly, this establishment (Beach/Garfield, H.B) does not live up to their adds that emphasize their kindness and care for their patients. I went in to ask a question about a medication for my ailing brother. All I had was a picture of the bottle with the name of the medication. I knew chances were slim to none that I would be able to get anything done, but there is a way of treating people with kindness and patience; this pharmacist was none of that. She was short and her face showed a basic annoyance when I asked her for help in getting some advice as to how to move forward. It was as if she "couldn't be bothered," even though there was no one else around. I hope that there is training available to these young pharmacists to help them treat their patients with kindness and respect and just basic courtesy. read more

Most of the time I have an amazing experience. Took off one star because there are a couple of female employees that aren't pleasant to deal with and you can tell they don't want to be there. Also one of the pharmacists speaks so loudly and everyone can hear your business. Other than that, the store is smaller and easier to navigate. Great parking. Open 24 hours. Most of the employees are amazingly kind and helpful. The guy that works night shifts is so caring and great at his job too. read more

I have been coming to this CVS in Huntington Beach for years to fill my prescriptions, and my experience has consistently been excellent. It is unfortunate to see negative ratings here. I truly believe people only think to leave a review when they are unhappy, while the many satisfied, long-term customers stay silent. The entire staff has always been incredibly friendly and helpful to me. I especially want to recognize a pharmacist named BRIAN. He has personally helped me with my medications on two separate occasions when I really needed assistance. Brian genuinely works with his heart and cares about every person who walks up to the counter, showing so much compassion and dedication. If you need a reliable pharmacy with a team that truly cares, I highly recommend this location! read more

I would give them a zero but that isn't an option. My wife recently went in to pick up a prescription medication. There was confusion as to her prescription and coverage for the medication. My wife was asking the girl working the register questions and she kept being short and dismissive to her as though she was ignorant. It's been multiple times that my wife has delt with this woman and she is always short and rude with her. Unfortunately she forgot her name but next time we are in we will get her name and report her. She needs to get another job where she doesn't work with people. She has terrible customer service. We will also be going to another pharmacy that has better employees working (not angry women anxious to go home). She is petite with brown hair and always has a stank face on. read more

The pharmacy is horrible. Tried to get same medication three different times. Each time I show up they haven't even begun to process it. They just say they'll get it started, but never seem too. It was weeks apart between each attempt. If you're looking for a new pharmacy, trust the reviews and ratings, save the headache and go elsewhere read more

CVS in Hunt. Beach on Beach Blvd where Tevin is the Mgr is the very best. Renata and Ana are so friendly plus so very knowledgable and always helpful in the cosmetics dept.! It's such a treat to shop there! SA read more

Pharmacy people are wonderful & very personable. Merchandise Martha is great. She knows where everything is. The cashiers up front for merchandise are very nice & helpful. read more

Yes, 5 Stars for the pharmacy! They are efficient, quick to respond , patient and professional. If that was not enough, they manage to be pleasant as well! read more

Today, 12 April, I attempted to pick up a prescription in the early afternoon. Signage at the drive up stated the system was down an d would reopen at 3:00 PM. 3:00 P.M. not open and didn't have a target time to reopen. I called at 5:00 PM...had to deal with an annoying " Bot" that couldn't address my question. Called again,a bit later ...phone rang for 6min 45sec..then disconnected. Wow..I must assume customer service is something their corporation is totally unaware of...or just doesn't give a " fig" about!! read more

They never disappoint to disappoint. Each interaction both as a doctor and as a patient is like chewing sand. They go out of their way to be difficult-even their pharmacists. read more

I've been coming here for years and never had a problem. Recently, I had an atrocious experience where an employee (Romy, (short, chubby Hispanic girl with glasses) was talking horribly about me behind my back and I found out. I confronted her about it and she was not apologetic at all and instead doubled down on it trying to excuse her behavior. I opted to talk with the manager, Chris who happened to be listening in on the entire thing and excused her behavior saying it was a private conversation therefore it was ok that Romy was talking negatively about customers to other customers while working the cashier stand. I addressed this with customer service and after a few weeks they sent me some generic letter showing no sympathy or care in what happened. What an embarrassment. I'm going to continue to press for higher level staff to get this addressed properly. read more

I want to commend a delightful, very helpful customer service rep named Yesenia, at this location. She went above and beyond helping quite a few last minute shoppers on New Year's Eve, maintaining a smile and cheerful attitude throughout. Her sour coworker I couldn't say the same. So I was very glad that I was in Yesenia's line. She's a 5 star employee read more

Why does the entire pharmacy staff have to go to lunch at the same time?!!! Sick people make trips in there to get meds and they all have to go close the pharmacy and have lunch together. Absolutely ridiculous! read more

Prices for prescriptions are way too high. Candy and snacks are priced way too high. While I was there, a homeless man ran out with a handful of items. I should do that next time. No one stopped him. read more

Good CVS location. I come here all the time to pic up small things. I am not on any meds, but i come here for all the junk food and small items. Always cool people working here. I miss some of the older people that are gone now. All in all, its a good CVS. read more

Horrible experience with Michele Tran pharmacist. She is the management Director for CVS. What a shame. She is rude, not listen to the patients/customers to explain anything. She talks over, never stops. She needs new classes from her management, how to talk to people,or she needs to find a different job ASAP I am hoping and expecting a apology from her. Sad and very disappointed with her. Attention Michele Tran Pharmacist. Be nice to your customers. NO CUSTOMERS,NO JOB read more

Thank you, Teven, store #8850, and the team. Your store is convenient, pleasant, and offers the very best customer service. If I'm shopping, I go to your store first. You have everything. I get my shots and medication here, too. Thank you for making me feel special when I come in. Steve M. 9498723006 read more

Alex the pharmacist needs training on how to do a consultation Just picked up new medication and asked for help to understand dosage and how long I should take it was told to read the instructions First bad experience at this pharmacy in a long time read more

I normally do not write reviews. I got there at 2:01AM and there was a sign that says closed for lunch break will reopen at 2:35AM. There were 2 other costumers waiting. 1 was on foot. I knocked and the worker said this is state law and for us to come back at 2:35AM. I waited and was back in front of the store at 2:35AM, at 2:48 AM is when they opened the store back up. I took a picture so I can send to corporate. It turns out that there were 2 employees there. Very poor customer service. At the very least if there were planning to take long lunches they could at least help us first or write a correct time. I need to go back to bed. Or better yet not take long breaks together at the same time and turn customers away. read more

Tara is a godsend. She goes above and beyond, if you ever have anything difficult that needs to be handled she is your girl

The entire team of pharmacists suck, their customer service is horrible, I'm not sure why they all have attitudes. I came to pick up my prescription 2 hours after my doctor placed it, I still had to wait a extra hour for them to fill it once I got in the store and then after waiting those 3 hours, I didn't even get my full prescription, I was told they were out of stock and it would take a day for the rest of my prescription to be shipped. I'll never come to this CVS again, that's forsure. read more

Customer service is excellent here. They had a sales associate hang out at the front entrance to greet all the customers. She was soo nice and helpful, and pointed me to two gender neutral restrooms located in the right corner by the entrance. I had to drop into the MinuteClinic so I browsed around and got myself some fancy alkaline water and a snack. To my surprise, the seaweed sesame chips were great and hit the spot! My wait time for the clinic was over an hour and a half, and when I came back, the greeter still remembered me. Checkout was smooth and there were three cashiers available. The cashier was very professional and even asked if I needed anything additional when she already completed the transaction. Happy shopping! read more

CVS Pharmacy - Omg... these pumpkin sesame crisps are so good! $3.29 5 stars - Drugstores Near Me - Huntington Beach, California

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tina had great customer service. i love this location because it is open 24/7 and they carry jeni's ice cream!

This is one of the worst pharmacy to go to. The technicians here are rude. Went to get painkillers and antibiotics as I have severe toothache and I mentioned to them to expedite. Pharmacy asked me to wait for 30 minutes., it was noon. Went in 30 minutes @12:30 they were closing for lunch and asked me to come back after their lunch time 1 pm. Never even mentioned to me that they closed for lunch. Had to wait for an hour 15 minutes. This technicians are rude, no sympathy for anyone. There were other people who had similar issues and complaining about it too. Go to cvs pharmacy in Target on Adam's Ave, people here are much polite and give right information. read more

I wish I could give them a 0 rating. I had to change my pharmacy to cvs or another small pharmacy. I chose this cvs because of convenience. I have been treated so poorly. The pharmacist and their staff are so rude. I ran out of a medication that was due to be refilled on Saturday. They told me when I called them they were out of the drug and had been for 30 days and they didn't know when they would get it. They put me on a waiting list. They did not call me or my doctor to allow it to be transfered to another pharmacy. After 2 hrs with my insurance company I was finally told I had to have a new one from my doctor to get it filled because it had a hold on it. They could have told me that 2 hrs ago. Don't go there especially if you want kindness and respect. read more

Worst pharmacy ever!! So rude on the phone. Literally got into a fight with someone who does not want to help people. Does not want to do her job. Thank you for making me wait even longer for important meds. Definitely go elsewhere!! read more

Cvs dose not stand behind there product!!! The have the worst customer service ever!!! I will never go back there again. The manager is a complete idiot!!! read more

Worst pharmacy by far. They are always understaffed. Today went by to pick up prescription and only one person working counter and one pharmacist filling prescriptions. The line was 10-people deep and moving super slow. I decided to come back an hour later hoping the line would be down. Unfortunately, still same situation. Ridiculous that they can't do a better job with staffing. read more

The Chinese woman 50+ yrs old in Pharmacy REALLY NEEDS TO BE TERMINATED STAT, or given weekly training until she's terminated. This has been my occasional pharmacy for over 30 years. EVERYTIME she's the cashier, she argues with me and is verbally combative. She clearly makes her inability to complete simple pharmacy transactions my problem, thus creating a miserable, hostile environment. It's not a language barrier, it's more like a I hate my life barrier. Here's the problem, I would give 5 stars to all the other staff. They are kind, thoughtful, and patient, even in the face of being super busy. It's just this one staff who somehow manages to be employed here. This woman's hostility taints and ruins my 30 years experiences at this CVS to the point of actually bringing it to ZERO stars. I never want to go back. I'll pay more elsewhere to avoid being verbally assaulted by this woman.. Maybe call store to make sure she's not working if you have to go here. read more

Worst pharmacy I've had to deal with. Whomever is in charge of running this is not doing their job very well. Their systems are always down, there is always a long line and wait to pick up prescriptions, and every time I call I sit on hold for 10+ minutes for someone to pick up. Three different times I had them update my payment information for delivery services, and every time I get a new prescription they say I have to update my payment information. There is nothing convenient about it. Today my doctor sent a prescription at 11 am for a medicine I MUST begin today, it's now been 6 hours and they have still not filled it. I've spent an hour trying to call to see if it is ready because I need to get a ride to go pick it up. Finally after sitting on hold for 35 minutes, they pick up and then hang up the phone. Called back, waited another 25 minutes. They answer and were extremely rude. I calmly tried to explain that I had spent over an hour trying to reach a pharmacist to confirm my prescription was being filled and they cut me off and said they don't have time to hear me. As soon as I said she was being rude, considering I have been trying to confirm this for over an hour, and waited over 6, she then finally apologized and said she will try to help. Although I appreciate her making this effort this should have been how I was treated from the beginning of the call. Either way, I am changing pharmacies and will not use this location any longer. UPDATE: even after all of that, the pharmacist told me 30 minutes. I gave them an hour and a half, went to pick up the prescription and they still told me it was not ready. They then told me that they would expedite it and to wait. I waited 25 additional minutes and got back in line, and another pharmacist told me that I needed to wait another 25 minutes. After waiting on hold for an hour being told 30 minutes, giving them an hour and a half, it still took them another 50 minutes to fill my prescription. I thought it might have just been one of the staff, but clearly it is the entire staff at this pharmacy that are absolutely inconsiderate of people's time. read more

You have an employee named Ana. She is fantastic I was in your store on March 5, 2023 and needed help as this store doesn't have carts anymore. Ana not only helped, she went to my car and helped bring in coins that I needed to cash in. She is very sweet and helped me all through the process. And, she would not take a tip. CVS, Ana is a keeper. Louise Auer read more

Medication. Was not ready My doctor sent it the day befor at 2 pm I understand now I wil Need to call few hours befor I go their And remind them to prepare it , Becouse they don't do it in busy days read more

Hands down best vaccination experience for my family to date. My wife and our three kids ages 9, 6 and 2 went to get our vaccines. Our six year old was very afraid of the needle going in but the staff were all so understanding and caring that it went very well. When we left he said, "They were all so nice there! When can we go back?" My oldest said "Yes, I really liked them." read more

This is one of the bigger CVS stores in the area. My elderly mother and I went there today to do a "big shop." Because she is nearly 86, she needs a shopping cart to steady her a bit. Plus, she can't carry everything she's buying in a basket. Frankly, neither can I - we'd planned on big packs of paper towels and toilet paper. Get this: there are two shopping carts in the entire store. TWO. As kind as the employees were, they couldn't produce a shopping cart for us to use. Apparently, the carts have all been stolen by unhoused people. I can understand why they haven't bought more of the same carts, but why not employ anti-theft measures like a security guard, anti-theft shopping carts or, I don't know....anything? It very much felt like "Oh well, that's just the way it is." Without me there to carry the basket, my mom would have left without spending a dime. This store has a much better selection than the CVS location near our house, but we won't be back. read more

These guys suck! I bought a $25 Starbucks gift card for my wife. We later found out it was never activated and now they are telling me they will NOT refund or replace the card. The store sent me to a corp phone# and they sent me to 4 different depts until I finally got to the Gift Card support. They told me they ONLY handle internet orders and not in store orders and to go to the store to deal with the issue. So I went back too the Manager @ CVS and he basically told me I'm screwed!! He said that the store location WILL NOT help me that ONLY the corp can. So it sounds like a scam going on! They charge you for your card but never activate it ... you can make some good money doing that! I've been a customer of this store for 20 years ... time to cancel my account and transfer ALL my prescriptions and try a different pharmacy .. Walgreens ... read more

DO NOT purchase a Vanilla Gift Card from this store or any other. Someone purchased one for me - a few days later I went to use it and the balance was zero. CVS will NOT offer a refund. I strongly believe that CVS and or Vanilla Gift Card's computer systems have been compromised. read more