The Yelp reviewer that mentioned the woman that talks nasty to her employees is absolutely correct…read more I overheard a conversation out loud for the whole store to hear about an employee no showing and announcing out loud how this employee was to be written up and fired... On this Speedway trip I was heading to the Milwaukee area to catch the Red Bull event. It's conveniently located off the highway. I think the hidden gem of this place is the gas pumps behind the building. I even tried out the new Laredo Tacos that are replacing most of the Speedy Cafe's. Their breakfast tacos aren't bad but the quality compares to hotel breakfast food. I will say the shelves are stocked. Staff is sub par, bathrooms are fair. Not the best location but it is convenient at least!

I'm a big fan of Speedways with Speedy cafes, though there are none close to where I live. The…read moresandwiches you can custom order are legitimately delicious. Lots of slushee flavors. When I go to six flags I never eat there but stop here afterwards to eat, and they have seating inside. Also the chocolate chop cookies are so good, especially if you get a fresh, warm one. It's all very surprising for a gas station.

Lady is veery rude she got mad and caught an attitude when I asked her if I can give her my numbers…read morefor lottery she start yelling then threw her hands up when i told her I was never coming into this store again she told me so and to leave this store is a joke it's dirty,stink,and expensive and disorganized and clutter...don't ever think to stop at this store horrible customer service

Love this place for a quick pull up and get in and out in 1 min! It's the suburbs answer to…read more7-11...without the slurpees...and giant selection of garbage food.. Hehe! But a large amount of one of everything that you never knew you needed until you have left the grocery store! And quick it is, lets keep this place goin Gurnee-ites, I love convenience stops! And dominos is next door if you should need a cheesy bread fix... Just sayin... It's been done...

I was a more than once a week Thorntons customer for over 12 years before my encounter at this…read morestation. I had an issue with a purchase and was not allowed a simple return for even swap or credit and was received rudely by the manager on site. I reached out to corporate over the situation and they ignored both my wife and I after an initial canned response. It breaks my heart to sever my once loyal ties with Thorntons over this station's poor customer policies and treatment. This was not my primary Thorntons, but the complete lack of customer appreciation by this station and the corporation led me to this.

Always impressed with Thorntons gas station, very clean and the gas is usually cheaper than big…read morebusiness stations like Mobil and Shell.

This Walgreens got a makeover, and I'm here for it. I like the new layout with the photo center…read morebeing attached to the main checkout. No more having to wait for an employee to come from the back or finish helping customers upfront before getting to you. They now have for cashier areas up front on the same side. The store is clean and tidy and looks like it is in better shape.

I started going elsewhere due to pharmacy customer service. Had to get meds due to ER visit and…read moreSandra, pharmacy tech literally reminded me these last two visits in a matter of 2 days as to why I go elsewhere. Rude, dry and just not a people person.

I we t in for a passport photo. The guy was called to find another customer's print and acted very…read moreput out by it. Maybe he was on break? Ready to clock out? Doesn't matter. It's a customer service industry. Treat customers respectfully. They are why you have a paycheck! He was gruffer with every minute. No biggie, really. I just needed a pic. He did it in a very perfunctory way. No conversation. No small talk. No problem. What gets my goad is coming home to upload tge digital image and seeing Walgreens dumbassery on full display: Their frigging ad tagline runs across the top of the photo! You fukkn clowns in corporate marketing. This is NOT about YOU. It's about UX and NOBODY getting a PASSPORT photo needs or wants your stupid-ass billboard across their pic!

I had an absolutely appalling experience at the Walgreens on 4830 Grand Avenue in Gurnee, Illinois,…read morespecifically with the pharmacist Sara Power. Her lack of professionalism and disregard for customer service left me utterly disgusted and frustrated. Sara Power's incompetence was on full display as she mishandled my prescription, causing delays and errors that could have had serious consequences for my health. Her dismissive attitude and lack of attention to detail were shocking and completely unacceptable. Not only did Sara Power fail to provide the basic level of care and service expected from a pharmacist, but her rude and condescending behavior towards me and other customers was downright disrespectful. It was abundantly clear that she had no regard for the well-being or concerns of those she was supposed to be helping. I would strongly advise anyone in the Gurnee area to steer clear of this Walgreens location and to avoid any interactions with Sara Power. Her incompetence and lack of professionalism have no place in a customer-facing role, and I would caution anyone in need of pharmacy services to seek assistance elsewhere. This experience was nothing short of a nightmare, and I would not wish it upon anyone else. Victoria and Hailey, on the other hand we're very friendly daily, and I could tell by their facial expressions that this is something that they have previously experienced.

Very nice friendly staff. Just around the corner. Nice and clean. Had most things I need in a…read morepinch. Will be a regular. Try it out!

Amazing owners and a wide variety of products! Can't recommend enough! It's a truly convenient…read moreconvenience store!

Got stuck in the bloody car wash. No help. After 10 minutes I backed the car, got over the rollers…read moreand exited just in time when the entry door closed. No help. The old man at the counter gave me a ticket for another similar car wash and said it's good for a year. The date of expiry was 30 days. The car wash is still not working, the 30 days have come and gone. I lost my money. This is the worst Shell station out of 12000 stations nationwide. Probably owned by an Indian. They don't even deserve a half a star.

I've been using this Shell gas stations car wash for years and pretty happy with the results…read more My disappointment on Monday is with the owner of this Shell station. I pulled my SUV into the car wash, paid and hit the start button. Nothing turned on. I waited a few seconds and pressed the start, again. Nothing. So I then pressed the "help" button on the machine. Explained that I was stuck in the wash. The Indian man did not seem to understand and just hung up on me. So I waited hoping some one would come. But no one showed up. So I pressed the "help" button again. Same man answered, asking me "what?" As I tried to explain he just said "I will help" and hung up. But no one came... going on 15 minutes now I'm still in this thing with the garage door down. I try to back out but the door didn't move. I pressed the"help" again and this time told them I was calling 911 to get me out!! Of corse a guy came then, but it wasn't even a gas station employee. It was the chicken cook from a next door restaurant. He was talking to the owner on his cell trying to get the car wash to work... I said just get me out of here and give me my money back. In the end the chicken man said the car wash was broke "no kidding" and I should go in to get my money back. I wanted to scream at the manager for ignoring my calls for help and leaving me in there for 20-30 minutes. But they said he wasn't in. That's BS!! The chicken man said sorry and the cashier gave me a car wash code for a 8 dollar wash. Wow !! All that and they couldn't even upgrade me to a 12 dollar wash. TERRIBLE customer service!!! I should of called the police. Creepy and unprofessional people work there. I wish I could give it no stars.

Nothing to do with staff. They are always great. It's Walgreens Corp. It shouldn't take days to get…read morea script filled. Ordered Thursday. Went to pick up sunday. Said maybe mon or tues! Coming from fulfillment center. For a common inhaler. New script for husbands heart med. Took days to fill waiting for fulfillment center. Going to transfer all meds

I had a great experience here on Friday 12/16/2022. Great to be back in Gurnee. I haven't been to…read morethis Walgreens in many years, and it was cool to see it is still great. Shout-out to both Eddie and John. I found the Panini World Cup stickers box I was looking for, and even pulled a Lionel Messi in the very first pack I opened. You guys are my good luck charm now; I'll be back again soon to redeem my W Cash Rewards. Happy Holidays everyone!