Horrible Experience. My son had an appointment for a physical. We waited in the car like the emails said to. Never received a call to go in. We finally had to call. They said to come in and wait. It took my son 75 minutes to even be seen for a scheduled appointment. Another issue was Safety protocols were not in place. They let patients that believed they had COVID walk around and were waiting with my son. They saw those patients first. I thought all COVID patients waited for the test in the car? My son just needs a physical for school, and now he may have been exposed because of your false safety protocols. Shame on you! Horrible service. You should not be allowed to service the community if your staff doesn't know what they are doing!! read more

Store need to limit OTC medicines. Insane that it's barely stocked with anything. Been that easy since 2019. Stop letting people buy these items in mass. They ship it to their home countries. read more

Racist my man went to buy a Verizon card and was treated horrible due to his color. You can she how nice and patient the staff was until the next customer was us her whole demeanor changed after we only walked up to buy one item. Shame on the staff and people wonder why your so unhappy look how you treat others everything is a reflection of one's self. read more

Worst cvs ever. Every time I've walked in there is no one up front. People could easily just walk out with items. Then Irma or whatever the heck her name is isn't very pleasant when taking your photo for a passport. Doesn't even give a chance to see the picture before she Prints it. Both our photos came out bad and of course we had already paid for them. I suggest going elsewhere. read more

My wife bought a wrong hair color for me and I went to change the color and they refused to let me exchange it for a different color. Daritza was the manager on duty and she refused to even listen to what I had to say, even though I pulled up the CVS Return policy, which clearly states that if you don't have the receipt, you can exchange for a different item within 60 Days of purchase and it's been only 3 weeks. She said store manager Daniel is the one who said we can't take any returns or exchanges without receipts. This is Horrible and worst customer service. We are never buying anything from here EVER again. read more

The drive through pharmacy is the best and the people here are the best I had so many problems with Walgreens and made the best choice coming here there timing is perfect and always helpful if you hate your pharmacy or they take to long make sure you come here you won't regret it read more

Awesome CVS pharmacy. They are able to save you tons of money on your prescriptions. If your medicine costs a lot, ask them about their prescription savings tool, they can find you crazy discounts. I love their express pick up. You can prepay and sign for your meds then you can skip the line and pick up your stuff in the 2nd drive through lane. The male pharmacist gives the best vaccines they never hurt. Go see him for your next flu shot! read more

Worst pharmacy customer service ever. They are are very rude and impatient. I will be taking my business elsewhere. Do not go here.

No point of making an appointment - we've been sitting here for almost an hour. No one even came out to let us know that theres going to be a delay. Such a waste of time. Never again. read more

One of the workers, a young lady with blonde hair, at the pharmacy was extremely rude. I asked for some prescribed medicine, and she spent 10-15 minutes typing stuff on the computer only to be told by another man that they were closing in 3 minutes. Although I am also at fault for coming near closing time, I would've appreciated if she would have told me that they were closing instead of wasting my time. The lady also did not give me back my insurance card, so I had to drive all the way back. When I asked for it, she was unapologetic and did not care at all. read more

Went to the store on 10-22 to check on my canvas photo order and Yesenia was extremely helpful. She spent the time to look for my order while organizing the photo area at the same time. Yesenia went above and beyond to make sure my order was located and she did it with a smile on her face. Employees like her are why I will go back to this CVS. Thank you Yesenia read more

This place turnover my expectation of American efficiency. Got all medicines when I went straight here from my doc office like 20m. All employees are busy and know what they were doing. I was so shocked. DMV employees really need to come over and learn how to work. read more

Horrible minute clinic. Walked in with a simple allergic reaction for my son and they told us to go to urgent care because they "lack the equipment to evaluate him". Probably should take allergies off the list of minor illnesses you treat then. Waste of time. read more

I was given the worst customer service here. On 4 SEPARATE instances I was told my prescription was out of stock but that it would be in within 2 days. Each time I came I heard the same story. This location was convenient because it was 2 mins from my home, however after the 4th instance I gave up. These people have no idea what's going on, and to make matters worse they are giving our false information and wasting my time. read more

I came in to print 1 picture of my daughter. 45 minutes later I'm still standing at the kiosk trying to get it to work.. look around not one worker willing to help.i final found someone from the front, it was like pulling teeth for her to be pleasant, and even try to help me... so I finally have to send it to the machine behind the desk. She walks away and says it takes awhile... now I'm still standing here waiting for her to come back .. really.. it's not like they are busy! So now the prints show up, I'm glad I checked them before leaving! Completely unusable! Did anyone ask to reprint them, nope, just started at me blankly.. oh sorry was I bugging you while you're working ? read more

Horrible! This is the second time this has happened. Drop off a prescription and they tell me it's an hour. I come back and it's not ready. Today I dropped off a prescription and they tell me an hour. They never call me like they say. I call and they didn't even put the prescription to being with. So now I am waiting inside! Last time I came they couldn't find a prescription in the baskets and it took 2 people to find it and 30 minutes!!! I hate this place! No apologies just an excuses!!! read more

I visited minute clinic recently and that all went fine. I felt a little under the weather, so I thought I might pick up a couple cans of chicken noodle soup, until I saw the outrageous price!! Somewhere around $4 for one can of Campbell's chicken noodle soup. What is going on with CVS? Are they out of their minds? I thought wow, is that what soup costs now? Today, unfortunately, I had to visit Walmart. I happened to be buying one can of soup and I believe it was about $1.30. I was happy to see a semi-normal price, but it made me realize how much CVS is ripping off its customers. They should be ashamed of themselves. I might have to pick up a prescription now and then from them, but I will never buy anything else in their stores again. Things are hard enough these days without stores like CVS stealing from its customers. read more

They promise you a time but don't stick to that time! I would pick up my Rx at the time promised and they would tell me, "it'll be ready in 15 minutes. Horrible!" Happened twice already! Would transfer to Walgreens next time. read more

I'd say 95% of the time I am satisfied with this pharmacy. The staff are always professional and nice to me. It only takes about an hour to fill my prescriptions even when they looked swamped. They are always willing to call my Doctor to fix problems or get new prescriptions for me. read more

Honestly if you can find any other pharmacy, do that. I waited over an hour on hold, only to be hung-up on without speaking to anyone. I have to call each month to remind them my prescription is ready to be filled. I will be looking for a new pharmacy. read more

From the store clerks to the pharmacy I've always had nothing but good friendly service. I love that I get weekly coupons from 32% to 40% off one item plus the extra bucks! I've been coming here for years and love that it's so close to my house. Thank you CVS. read more

Worst pharmacy ever lotsa people running around takes hours to get anything done. Lotsa chit chatting going on. Here's a thought stop talking so much and get things done read more

Pharmacy is the worst. Gonna call corporate tomorrow. I don't get it. I've asked them to take us off of auto refill, no joke, 10+ times. I don't get it. And, they're rude about it lol. C'mon bro. read more

So... On Monday, my wife gave birth to our second daughter, a beautiful 7.5lb angel. Fast forward to Thursday... We get discharged from the hospital at 5:00 (yea, kinda late so it kinda sucks). Since this CVS is literally across the street from our house, it's been our pharmacy since it was built a few years ago. I've never had many complaints, other than a lil whining because the staff isn't very knowledgable, but today took the cake. We stopped in at 6:30 (2.5 hours before the pharmacy closes) and were told that we couldn't get my wife's pain meds filled because they were "a lil behind"... When I explained that my wife had a c-section, and that she was in pain, I was told to "try Rancho or riverside"... Really?!!! F- this place!!!! Went to the CVS on 6th street in corona, got there at 8:30 pm... I was told that they would do their best to fill it. Waited about 10 minutes and bam... Order filled. Special thanks to Paco and the pharmacy team at the corona store, they are awesome and showed nothing but compassion and respect. THANK YOU CORONA CVS, YOU ROCK!!!! read more

Can never get through the automated system to reach the Minute Clinic. Tried all prompts, phone number etc. Was on hold on even their 800 number while simultaneously calling the store. read more

I'd leave a zero if able to! This is the worst pharmacy in Eastvale! Run don't walk away from this trashy place! They have the worst attendants behind the pharmacy! They believe sarcastically saying hello & thank you will make up for their poor customer service! They are just going through the motions not really serving the people at all. These techs are young and lack proper guidance (management), showing them the way. I will never be back, what a shame being they are the closest pharmacy to me (I'm moving my prescription to Albertsons)! Every time I go there the tech is just going through the motions dragging her feet moving like a snail, & quicker than that 30 minutes have been stolen from my life! I'll never be back & if you value your time you'd run from them as well! read more

Arrived to pick up my curb side order as it emailed me saying it was ready for pick up. The cashier said it wasn't ready yet. I said I will go and pick it out myself. They had no charmin ultra soft so I asked if I can pick another one with the same exact price and substitute it. The manager came out and said no he can't and asked if I checked properly. (Note the manager nor the employee offered to double check after I asked "is there anywhere else aside from the end of this isle where more toilet paper could be" He said there was shipment and would see if there's some in there and called the employee and said no they don't have that toilet paper and I have to reorder everything or wait until god knows when they have all the items since shipment doesn't have it today. It's really an I convenient service and I drove 20 mins to this location because this was the closest CVS near me. Aside from the 25 extra mins I waited to be told that your order isn't ready, didn't have the items and cancel your order. I wouldn't use this service or this location. read more

I have to agree with other posts--the pharmacy sucks. And the other items are a rip off. I've spent $40 here just on a couple bottles of cough medicine and some Chapstick. A few weeks ago I had the flu and bronchitis (and a high fever) and went directly from urgent care to fill my prescription. The woman told me they were busy and I had to wait 45 minutes. I agreed and sat in the minute clinic waiting. After about 25 minutes I moved to sit near the pharmacy. Twenty minutes later, the cashier noticed me still sitting there and asked for my name. When I told her she checked around and could not find my order. They searched and searched and realized it was not put in the queue to be filled! Although they apologized and rushed to fill it, I was NOT happy. Today my son needed a prescription filled and since this is the only pharmacy in the area, I (regrettably) went back. I dropped off the prescription at around 5:30 pm on a weeknight. I asked how long it would take and the clerk said "they were busy" and she would have it ready at 7:30 pm. I took my son home, fed him dinner, then headed back out. We arrived in line at 8:25 pm and when I got there they said it was "still in production." ALMOST 3 HOURS LATER! I let out a wince and she apologized saying, "I know, we got really busy." Um, I was there when you were busy and you told me to come back in 2 hours! Again, they immediately filled the antibiotic. After she rung me up she said I had to wait AGAIN until they added the fluid because they don't fill it until we pick it up so they don't waste it. I'M STANDING RIGHT HERE PICKING IT UP!!! That was my last straw. I need to find a new pharmacy. You'd think going to a neighborhood pharmacy would be faster and more convenient but now I realize it may be faster to drive farther for a prescription. read more

CVS is convenient place to stop by for your pharmacy and toiletry needs. Much more pricier than target or walmart but not many other close by options in Eastvale. Everytime I stop there the entrance is filthy...something spilled, gum and trash always. Its important to keep your Market window or entrance clean, inviting customers in. read more

Stay away from this devious CVS. I was overcharged on several items. When it is two for $10, they don't charge $5 for one, they charge the original price. This is totally unfair, and possibly illegal. I brought in a crest coupon for $6, along with a refund letter from Proctor and Gamble. They would not honor the coupon. The checker's nails were so long she could barely hit the buttons on the register. I spent over $350 on my shopping trip today;. Their prices are completely outrageous and they don't honor their sales. I will NEVER shop CVS again. Walmart, Target, any other place. This is not my first experience like this with the store. But it is certainly my last. STAY AWAY. read more

Too few employees especially in the pharmacy, and don't trust their online refill service, been there four times after setting up online refills and only once did they even have a record that I had something waiting. Update, store overall is getting better (still don't trust their online refill service) read more

Tyree went ABOVE AND BEYOND with his customer service skills, he is the sweetest rep ever, I will come back just to wish him well. He definitely knows his job and is very informative. Thank you so much read more

MEAN WOMAN THAT WORKS IN THE PHARMACY. I called the other day and a very mean rude lady was soooo mean they should fire that one seriously would be much nicer place. Mangrs should find out who I am talking about and remove her from her job. I know days are hard working there but imagine the scared sick people. I am worried for older sicker people than me having to deal with her. I had to hang up and call back hoping I didnt get her. I moved my rx to another pharmacy. I feel sorry for who works with her. Im a nice person but she was sooo rude that she compelled me to write this. read more

I was in line to buy one item. The line was short, but grew behind me as it's the holiday season. Daniel the cashier waited on me. Instead of allowing me to enter my phone number on the keypad he asked me to state it out loud in front of random strangers in ear shot. I told him the number he punched it in, and then I suggested he allow his patrons to enter their personal phone number with out us having yo expose it. I explained it puts us in jeopardy of some stranger getting ahold of it. Instead of completing the transaction, he decided to clear out the transaction and start all over because he was trying to get back at me for my suggestion! Who does that? I took my item, told him he was acting like an ass, and I went to the pharmacist and she rang me up with no issues. Horrible service from Daniel!! I'll never shop that store again. read more

They have great service anything from wine to champagne to food to ice cream to every day essentials you can't go wrong with their prices and when you get there book book of coupons you also get even more discounts so enjoy read more

I usually have no issues with this pharmacy. It was my 3rd or 4th time filling the same monthly script. I got a new person(new to me at least) the guy with green hair. After typing at his screen for 10 minutes he told me they weren't able to fill it and if I wanted to take it somewhere else. I went to target pharmacy which didn't have it in stock... but told me this CVS did(The one I just came from)!! I went back, but through the drive thru this time, and had no issues at all! So I agree with the comment below me, they need to better train their staff. read more

This place is terrible. The staff are incompetent and rude. They mess up just about everything and when you call, it's a 45 minute wait (that's if they don't hang up on you). So you'll end up having to drive down there to find out how they messed up your prescription and whom they'll blame it on. They totally don't give a fizz that it's a medicine you need and having to wait a week is dangerous to your health. The good news is, while you wait in line you get to hear them bullying and insulting other customers, so that's fun (sarcasm). I really wish I didn't have to use this pharmacy, but it's where my insurance sends me. read more

A lady was administering my grandmother's flu shot and she gave me HORRIBLE attitude just because I didn't not understand her when she CLEARLY pronounced my grandmother's name wrong. (Also, not to mention, we had an unnecessarily long wait. My mother was supposed to get her flu shot as well but we left because they obviously forgot about her.) After giving my grandmother her shot, I overheard her talking shit to the other pharmacists about us and how she pronounced my grandmothers name right when she did NOT. read more

How bad can service get? Hopefully you don't want to know but if you're curious the Pharmacy at this CVS in Eastvale will show you. Having recently moved and having been a loyal Walgreen's customer in the past I was hesitant to change but this in the closest Pharmacy to me by several miles. I renewed a prescription by the app, picked it up when I was notified but when I got home it was incorrect however a prescription I once had but didn't like. I thought maybe I clicked on the wrong one, my mistake and waived goodby to $150. Next step, call it in. The lady I spoke with I told them which prescription and gave the brand name that this was generic for. The said they understood and gave me a price. I questioned them because the price seemed incorrect and asked again if this was what I ordered and the brand name. They assured me it was. I arrived to pick up the prescription and they had substituted the medication for the one I didn't like. I was a little frustrated and I'm sure the cashier thought I was a little rude even though I apologized and explained why. He did do the research and said they'd need my doctor's approval. I asked if he would request that and he said yes. A couple of days later I was talking to my doctor's office and also asked if they'd gotten the prescription request. They check and said no they hadn't. I asked if they'd contact the pharmacy and give them the prescription and they said the would. This morning I was curious if it had been updated on the CVS app as it had been a few days. It showed pending. A little later I received a text notification that I had a message. It had a link and took me to the app which opened but there was no message there. This evening I checked the app and it showed my prescription was filled today. I returned to the pharmacy and requested my meds. The cashier looked and said I didn't have anything. I showed her my message, she looked further and stated that she found it and the message earlier was to tell me that it's not covered by insurance. I said I know and pointed out the previous ones weren't covered either. She said for that reason they hadn't filled it. She could sense my frustration and said she'd fill it right away and to have a seat. About 3-5 minutes later she called me up and said they're out of that medication and they'd have to order it. All I could muster at that point was an eye roll and I left. Bottom line, if I need to grab toothpaste, aspirin or laundry soap I can stop here. If I need a prescription I'd better not be in a hurry because it will take a week or two with multiple visit to get what I need. Walgreen's, I've been cheating on you. Will you take me back? read more

I had an appointment at 10:45am for Covid-19 rapid test,I arrived at 10:15am,and the staff told me that my appointment was drive thought, so I went to line for drive though, waited 40 minutes,then the guys told me that it wasn't drive though, and asked me to go to the parking lot. The staff in the parking lot said I missed the appointment time.,excuses me?and the staff was really rude to let me go, so unreasonable and bad feelings read more