This pharmacy genuinely does not answer their phones in a timely manner. I was on hold so long I…read morejust drove to the store and waited in line still on hold with one person in front of me and one of the pharmacists was on their phone. Very unprofessional especially when working with medication that someone requires to function on a daily basis. I understand it gets busy but so does every job ever. Do better please and answer the phone.

Literally the worst pharmacy. Do yourself a favor and change quickly. Thank me later. I personally…read morehad to tell the lady to type the name in correctly in the name box on the computer. Those folks need to close up shop because people with extreme illnesses cannot get meds filled on time. I saw 4 people in one visit not being able to get medication.

When you're in Columbus make sure you come check out my favorite Pharmacy that serves some…read moredelicious food! Whether you sit at the counter or in a booth you'll def be delighted with the menu. Come for the Scrambled Dog but stay for the service! The Scrambled dog is a pork/beef pink wiener they chop over the open bun and smother in Lieutenants Famous Chili then topped with oyster crackers and pickles. Also the milkshakes are amazing The menu has something for everyone!

The staff was so friendly and we had a blast. The food was ok but I would recommend you go just for…read morethe experience

I had placed a Walmart pickup order for the follow day for my husband to pick up since I'm home…read moresick with covid. When he went to pick it up almost an hour later than the time it said it would be ready the lady that came up to the car asked him, "unless you got a text saying it's ready then it's not ready" he asked her if she had an estimated time and she just shrugged and walked off. He sat there for 2 hours and never received them. We called customer support and was told they had changed it from pickup to delivery and we would receive them the next day. Guess what never showed. Called customer support again to be told "due to covid we have lack of staff and drivers but we can refund you and you can go inside the store to do your shopping" Honestly I get it covid has messed everyone up but if you can't do pickups or delivery's don't give estimated times. And if someone calls about their groceries don't give them the run around just be honest. If we had been told "honestly you'd be better off getting a refund we're really backed up" we wouldn't be so pissed.

I used to like to shop here until today. I had to self checkout cause the regular lines were long…read moreand also I didn't have many items. I had a few items plus 2 cases of water that I scanned. A associate came over to check and see if I scanned both cases of water. I was offended that she thinks I'm trying to steal one. On the way out I showed her my receipt proving I purchased both cases of water. I don't appreciate being watched like I'm a thief. I will NOT return to this store again. Bad customer service.

This Publix is clean, busy (in a good way), and the customer service is top-tier--everyone is…read morefriendly, helpful, and actually seems happy to be there. The store is well stocked and organized, even with all the foot traffic. Full disclosure: I usually shop at the Publix on Schomburg, so walking into this one felt a little like cheating on my neighborhood grocery store But honestly... no regrets. This location definitely holds its own. If you're in the Bradley Park area and need a solid grocery run with great service, this Publix won me over--don't tell Schomburg though.

I can't say enough good things about my local Publix--it's hands-down one of the best shopping…read moreexperiences around, and a big part of that is Roxie at the deli counter. Roxie is an absolute standout. Every time I stop by for Boar's Head products, she greets me with a smile, remembers what I like, and slices everything perfectly. It's not just the quality of the meats and cheeses--it's the care and attention she puts into every order that makes all the difference. In a world where customer service can feel rushed or impersonal, Roxie makes you feel like a regular even if you're not. She's friendly, efficient, and clearly takes pride in her work. Honestly, she's one of the main reasons I choose this Publix over any other store. Great store, great selection--but employees like Roxie are what truly set it apart.

I go here regularly and the overall service is fine. I've never had any bad experiences. The…read morestore is in good shape.

Not the best service. Tired of having to drive all the way to Phenix City in order to be treated…read morelike a decent human being by the employees here. Would not recommend.

Walgreens Pharmacy Personnel Customer Service and efficiency Sucks!…read moreI had never made or said a negative comment about anyone's customer service, but these people went over board. Anyone can make a mistake, own it and move on. We, after all, are humans. I placed a prescription to be filled. Walgreens called me when it was filled. I went a couple of days later. I was told that it needed to be filled out, I was surprised but ok, I waited. 1 1/2hr Was told that the new card for 2024 was invalid or not activated. That they were calling insurance offices to confirm, that perhaps I should come back another day. I was there, the tech was not calling anyone!! total lie!!!. There is only one insurance office to call. What actually happened: Walgreens made the mistake of filling out the wrong med.! Instead of saying the wrong med was filled out, they gave me the reason that the Insurance Card was not activated and to come back another day. (I had called insurance company from home to make sure all would be set) I went to my car and called insurance company again and that's when the insurance company told me that the wrong med was filled and that is why the Insurance company declined the authorization. It was too soon for that particular med to be refilled. Insurance company called in my behalf to straighten it out and the Pharmacy Tech, declined to answer the phone calls claiming she was too busy. I WAS THERE , SHE WAS NOT THAT BUSY to answer the phone and have the matter cleared. A manager with a sour attitude came out shouting at me that they were filling out the correct prescription.. I'm an educated person, I resented how this manager addressed me. Obviously her team's attitude reflects hers. By now 3 hours had elapsed. I walked out without any med. I do not recommend this pharmacy. BEWARE! Apparently their parents forgot to teach them, kindness, empathy for the sick , and honesty.

Terrible customer service. Wait time is huge always. They do look like you are bothering them and…read morealways have a upside down smile. Taking my prescriptions elsewhere.

Will be taking my prescriptions elsewhere as there is one particular pharmacy staff that is so…read morerude. Have had 2 encounters with her and both were super unpleasant and I left feeling irritated. Somebody give her a hug she needs it.

I've been a customer for more than 10 years. The quality of the service is hit or miss. I have…read moreconsidered transferring to another pharmacy. They recently added a feature that forces you to leave a message if you need to speak to the pharmacy. I prefer to have the option to hold or leave a message. Also, keep in mind the pharmacy is closed for lunch from 1:30-2:00 daily.

I don't live or work near this location, but will not change to one closer because of the…read moreexcellent care I receive at this one. They explain things to me. They are helpful when I have questions on my medications. They always help when I need other options if the medication is too high. The staff are always friendly.​ I have nothing but good things to say and this is why I use their location.

This pharmacy has excellent service and a friendly staff. They are willing to help with any…read morequestions about over the counter or prescription medications.