Walgreens Pharmacy Personnel Customer Service and efficiency Sucks!…read moreI had never made or said a negative comment about anyone's customer service, but these people went over board. Anyone can make a mistake, own it and move on. We, after all, are humans. I placed a prescription to be filled. Walgreens called me when it was filled. I went a couple of days later. I was told that it needed to be filled out, I was surprised but ok, I waited. 1 1/2hr Was told that the new card for 2024 was invalid or not activated. That they were calling insurance offices to confirm, that perhaps I should come back another day. I was there, the tech was not calling anyone!! total lie!!!. There is only one insurance office to call. What actually happened: Walgreens made the mistake of filling out the wrong med.! Instead of saying the wrong med was filled out, they gave me the reason that the Insurance Card was not activated and to come back another day. (I had called insurance company from home to make sure all would be set) I went to my car and called insurance company again and that's when the insurance company told me that the wrong med was filled and that is why the Insurance company declined the authorization. It was too soon for that particular med to be refilled. Insurance company called in my behalf to straighten it out and the Pharmacy Tech, declined to answer the phone calls claiming she was too busy. I WAS THERE , SHE WAS NOT THAT BUSY to answer the phone and have the matter cleared. A manager with a sour attitude came out shouting at me that they were filling out the correct prescription.. I'm an educated person, I resented how this manager addressed me. Obviously her team's attitude reflects hers. By now 3 hours had elapsed. I walked out without any med. I do not recommend this pharmacy. BEWARE! Apparently their parents forgot to teach them, kindness, empathy for the sick , and honesty.

Terrible customer service. Wait time is huge always. They do look like you are bothering them and…read morealways have a upside down smile. Taking my prescriptions elsewhere.

By far the best Publix out of any state I've been to. The managers actually work. Every employee…read moreseems happy to actually be working there.

Love my local Publix. Despite the absolute chaos that descends upon this store every Sunday around…read morenoon, the employees here keep a professional and positive attitude. Especially the Deli staff who in spite of the onslaught of customers fighting for the pub-sub, they continue to battle on with a positive attitude and a diligent pace to sling sandwiches to the hordes. 10/10 love my Publix

I mean, it's a Wal-Mart... what is one to expect?…read more To be honest this is normally at least a four star experience for me, even being a Wal-Mart, but that being said I used to live nearby and almost always went in the wee hours of the morning (think between 3 and 5am) where the store was spotless and I would be one of the only other customers in there... I recently had the "pleasure" of popping in during normal hours and it was more along the lines of a two star experience so I see why so many are against this particular machine. Above being said, on a good day this particular store is in decent order and has pretty much everything you could need in a pinch... it's easily my favourite of the Wal-Mart branches between Phenix City and the neighbouring city of Columbus... this particular Wal-Mart definitely earns it's Super Centre title at least with a barber, nail salon, full grocery store, and everything in-between. The local Target, in Columbus, seems to have dropped a bit in recent years so while having nicer home stuff this Wal-Mart still reigns supreme in the one stop shop category and it seems that Wal-Mart is at least trying to catch-up in the style game that Target has so readily dominated in the category for housewares. It's almost a no brainer to come here if you're in Phenix City, but truth be told this Wal-Mart has it's ups and downs, but is certainly fare from the worst places you can go... just try and avoid crowded periods and you just might make it out sane!

Everyone should beware of this place tire center. I went in there for an oil change and they put…read morethe wrong oil filter on my vehicle. One worker( because he is not a licensed mechanic) wanted to argue with me about the filter being correct just because it screwed onto the nut. I also can care less about what he puts on his vehicle which he claims was a Ford Expedition too. I have changed my oil myself and it has been done numerous times at the Ford dealership so I know what the right size filter fits on my V8 truck. They are too lazy to go inside the store for the right size and put a small unauthorized one on my truck. Walmart also does false advertising because they claim that you get a free Fram oil filter with their oil change options. However, if you look at your receipt, they give the option price and then charge you for the filter . Yes, my vehicle uses a motorcraft 820S filter or a Fram ph2. Save your vehicle and stay away from this place because the guy who collects the shopping carts had to tell Mr so called certified mechanic that I was right.

Can't EVER get through to the pharmacy to speak to a human because they never pick up the phone…read more And when you walk in they're closed most of the time!

Pharmacy is excellent and very fast. The store is a little prices but highly recommend pharmacy.read more

No problem with any area. Average, Normally run store. Great values. Clean, easy accessible product…read moredisplay. An express store, their faster sales items.

This store has gone way down and worthless. They have taken all the registers out and make you scan…read moreand bag your own groceries while they have several employees just standing around doing nothing. Along with the curbside pickup is useless. I sat in line for an hour after my order was delayed for three hours and with only two cars leaving during that time and the line was all the way out the parking lot. To top it off I didn't even see a worker walk out the door for 15-20 minutes. I finally had to go inside to pick up my order. They need to do something different with this store. But both Walmart in Phenix City I will not be going to anymore. They are useless. I am taking my business to Winn-Dixie or Publix.

I love Glenn's Pharmacy. They have always filled my medication without any problems. If you want a…read moremore personalized pharmacy this is the place to go.

The pharmacist, Jed Martin, charged me 20 dollars extra for my meds and claimed it was an increase…read morecharged by my insurance and would not give me my meds unless I payed the extra charge. My insurance informed me they had over charged illegally making it fraud. When he forced me to pay the extra or not get my meds that was extortion. He and his staff lied to me. I wonder how many people has he knowingly cheated. If you go to glenns. BEWARE.

The pharmacist and staff are always pleasant! The line might get a little long sometimes, but the…read morestaff doesn't rush anyone aside just to get to someone else. The pharmacist is great and my child likes seeing her because she gives him candy! :)

Knowledge of medicines plus home town business feel... winning combination! They can compound just…read moreabout any thing you want and at reasonable rate ( most ins. Companies Wont pay for it)

Wonderful pharmacy! Just like family. Was so relieved to be able to leave the big box pharmacies…read morewhere it looks often days to get a simple prescription filled and sometimes Would wait an hour in line to pick up a prescription. With The Village Apothecary, prescriptions are always filled promptly and picking up a prescription is always a breeze, Did I mention that the staff are pleasant and always helpful?? I love this Pharmacy!

They are not closed. Norman Davis and Rick Barr are the best Pharmacists in Phenix City. Try them,…read moreyou just might like them local folks. This is not a chain.