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    U Save It Pharmacy

    5.0 (2 reviews)
    Closed 9:00 am - 6:30 pm

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    7 months ago

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    Walgreens

    Walgreens

    1.6(13 reviews)
    6.0 mi
    $$

    Walgreens Pharmacy Personnel Customer Service and efficiency Sucks!…read moreI had never made or said a negative comment about anyone's customer service, but these people went over board. Anyone can make a mistake, own it and move on. We, after all, are humans. I placed a prescription to be filled. Walgreens called me when it was filled. I went a couple of days later. I was told that it needed to be filled out, I was surprised but ok, I waited. 1 1/2hr Was told that the new card for 2024 was invalid or not activated. That they were calling insurance offices to confirm, that perhaps I should come back another day. I was there, the tech was not calling anyone!! total lie!!!. There is only one insurance office to call. What actually happened: Walgreens made the mistake of filling out the wrong med.! Instead of saying the wrong med was filled out, they gave me the reason that the Insurance Card was not activated and to come back another day. (I had called insurance company from home to make sure all would be set) I went to my car and called insurance company again and that's when the insurance company told me that the wrong med was filled and that is why the Insurance company declined the authorization. It was too soon for that particular med to be refilled. Insurance company called in my behalf to straighten it out and the Pharmacy Tech, declined to answer the phone calls claiming she was too busy. I WAS THERE , SHE WAS NOT THAT BUSY to answer the phone and have the matter cleared. A manager with a sour attitude came out shouting at me that they were filling out the correct prescription.. I'm an educated person, I resented how this manager addressed me. Obviously her team's attitude reflects hers. By now 3 hours had elapsed. I walked out without any med. I do not recommend this pharmacy. BEWARE! Apparently their parents forgot to teach them, kindness, empathy for the sick , and honesty.

    Terrible customer service. Wait time is huge always. They do look like you are bothering them and…read morealways have a upside down smile. Taking my prescriptions elsewhere.

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    Walgreens
    Walgreens

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    Walmart Supercenter

    Walmart Supercenter

    1.7(28 reviews)
    4.1 mi
    $$

    I mean, it's a Wal-Mart... what is one to expect?…read more To be honest this is normally at least a four star experience for me, even being a Wal-Mart, but that being said I used to live nearby and almost always went in the wee hours of the morning (think between 3 and 5am) where the store was spotless and I would be one of the only other customers in there... I recently had the "pleasure" of popping in during normal hours and it was more along the lines of a two star experience so I see why so many are against this particular machine. Above being said, on a good day this particular store is in decent order and has pretty much everything you could need in a pinch... it's easily my favourite of the Wal-Mart branches between Phenix City and the neighbouring city of Columbus... this particular Wal-Mart definitely earns it's Super Centre title at least with a barber, nail salon, full grocery store, and everything in-between. The local Target, in Columbus, seems to have dropped a bit in recent years so while having nicer home stuff this Wal-Mart still reigns supreme in the one stop shop category and it seems that Wal-Mart is at least trying to catch-up in the style game that Target has so readily dominated in the category for housewares. It's almost a no brainer to come here if you're in Phenix City, but truth be told this Wal-Mart has it's ups and downs, but is certainly fare from the worst places you can go... just try and avoid crowded periods and you just might make it out sane!

    Everyone should beware of this place tire center. I went in there for an oil change and they put…read morethe wrong oil filter on my vehicle. One worker( because he is not a licensed mechanic) wanted to argue with me about the filter being correct just because it screwed onto the nut. I also can care less about what he puts on his vehicle which he claims was a Ford Expedition too. I have changed my oil myself and it has been done numerous times at the Ford dealership so I know what the right size filter fits on my V8 truck. They are too lazy to go inside the store for the right size and put a small unauthorized one on my truck. Walmart also does false advertising because they claim that you get a free Fram oil filter with their oil change options. However, if you look at your receipt, they give the option price and then charge you for the filter . Yes, my vehicle uses a motorcraft 820S filter or a Fram ph2. Save your vehicle and stay away from this place because the guy who collects the shopping carts had to tell Mr so called certified mechanic that I was right.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    U Save It Pharmacy - drugstores - Updated June 2026

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