I've relied on CVS for my prescriptions, but this recent experience was shocking. The app said I…read moreneeded pre-authorization, but my doctor confirmed there wasn't any issue. When I called the pharmacy, they didn't clarify why my medication wasn't refilled--they said I had a 90-day last time and only a 30-day on file. I asked for the 30 days, but the conversation escalated. The pharmacist, Alan, hung up on me. When I arrived in person, he called the cops claiming I was threatening, which I wasn't. I was told to take my prescriptions elsewhere. This was distressing, and I'm deeply disappointed by this treatment.

I have been going here for over 15 years, and the service has always been good. Would not change my…read morepharmacy.

This is a decent Walmart- don't know why they don't take Apple Pay. Decently stocked and cheap…read moreprices. Nice staff.

This is my favorite Walmart. It's always well stocked and has nice employees. Lines aren't super…read morelong which is nice. My go to place for groceries Some times though the counters are not all open. Makes it tough.

Lousy and very slow service. Took over 3 months and over $700 to have a pair of shoes made at…read moretheir Madison Heights facility. Never again !!!

First, I went to the store to drop off my prescription. I was quoted a price from $800-$2000 for…read morethe brace.I was told that medical records would be needed to submit to my insurance company. I followed through and contacted my physician and did my part. I received a phone call to schedule an appointment to be fitted. I asked what the price would be. I was told that I had not yet paid my yearly deductible, I was also told that I did not have coverage for durable medical equipment, which was all wrong information. I was fully aware that I had met the deductible and was now in the 80/20 phase. I was told that further phone calls would need to be made. A few hours later, I received a call back, and she had corrected her information and said I would only owe $87 for the brace. I then scheduled my appointment to be fitted. The day of my appointment, I was told that the brace my doctor prescribed was not ordered and it would take a couple of weeks; however, there was a brace on site that was the same, I agreed to accept the brace. Upon checking out, the price of the back brace was $152, almost double the original quote. I was also told that my Medical records were required to submit to insurance. I informed them that had been done previously, and it should be in the system which they were.I have to wonder how many people that don't ask questions, pay far more out-of-pocket, then they are supposed to. I will not do business with your company again. I had to at least give one star to post this review. Otherwise, I would not give them any.

Slow as molasses. Always backed up. Always behind in orders. Takes them days to get back to you…read more They don't keep trying to contact the dr when there's an issue. The lines are always long in drive through and inside.

The absolute worst pharmacy experience I've ever had. As we all know, the Insurance landscapes can…read morebe extremely complicated and when you're on Medicaid / Medicare, or any of the other variance, it can be extremely complicated. And also being on a fixed budget, pharmaceutical prices can be crippling. To be spoke AT and to be smug and don't explain things in a concise way, or even offer to call or help your customer is terrible customer service. I will be using any service or Pharmacy, other than Walgreens in the future .

This may be the single slowest pharmacy I have ever been to. Both the drive through and the Inside…read moretake way way way to long. its painful

Raven and the pharmacy staff have been outstanding to me and my wife. Beyond their professionalism…read morethey always remember our names and have us pulled up in their system as they see us coming. I gotta give a special shoutout to the GM. My wife sent me in with a laundry list of women's products to buy (and a few product pics). He noticed I was dazed and confused and approached me to see if I needed help. I guess it was pretty obvious cause he laterally took the list and my phone and told me to grab a basket and meet him in aisle whatever. He even had me text my wife for clarification a few times. There's not a lot, or enough, above and beyond these days but he provided me a shopping experience I will never forget.

Lovely staff and awesome service. I normally have my prescriptions sent over to Walgreens but ran…read moreinto an issue filling it this month. I was able to call the team over at Shelby pharmacy and they got me taken care of ASAP! definitely going to be switching pharmacy's now.

Would give Zero if I could....definitely not family friendly. They get a 1 because the pharmacist…read morewas kind....the owner is definitely not family friendly....and right out is not personable. I'm an RN....take it from me....go somewhere else.. I never felt so vulnerable with my child's medication in my life. I would give the pharmacists more than a 1....but my experience with the business owner really made me sick and upset. Will not be back. Driving 10 miles away for a much better experience with compounding

This is a great pharmacy! Ken is the best!!! Always fantastic service, very prompt. I never have to…read morewait for my scripts. I would highly recommend

Top notch service. With personable, informative, and friendly staff. They carry a great array of…read moreselections, and the prices are as good or even better than other pharmacies. Highly recommended!

The only thing that makes me feel better is a freshly baked cake with a nice layer of butter cream…read morecheese frosting on top of the cake

Worst "app order pick up" experience I've ever had in my life!! If my order is set to be picked up…read moreat 7-8pm why is the notification of completion way after 8pm?! And still waiting 15-30 mins after that to actually get the order to the car! I placed the order 8 hours before pick up time. never have this issue at other locations. Never coming back here

Took an elderly friend there to pick up a script at the drive thru. We got in line at 1:25 with one…read morevehicle ahead of us. We wondered how the 1:30 lunch closing worked if you are already in line and no way to exit the drive thru due to curbing. Another vehicle pulled in behind us so no way to back up either and no signage to give us a clue. The vehicle in front received their script and pulled out. We pulled up to the window that they stuck the "Closed for Lunch" sign in. I spoke to the window saying we were in line at 1:25! They replied they were closed and that the registers shut down for that hour and there was nothing they could do and to "have a nice day". Do they even know what the acronym CVS stands for? I will tell you "Consumer value stores" originally but more recently CEO's have stated "Convenience, Value, and Service." Are they kidding! Time to find a new Pharmacy.

They have always had my scripts ready in a timely fashion. I feel comfortable asking any of the…read moreservice staff any question I might have. They have had a few service people with some neurological issues, which is reassuring to me. Thank you for being in our neighborhood!