This is a pretty good sized location. I went in there to…read morepick up a few odds and ends and I noticed that the store was well stocked with all of the products very neatly faced and organized on the shelves. It was fairly busy in the store which is not a surprise since it is located in a very busy area. The store seemed very well kept up and maintained. The price checker and coupon machines were up and running properly and the machines are a very nice convenience to have. The store clerks all seemed busy stocking shelves, assisting customers, cleaning and so forth. There was a decent sized line at the cash registers but the cashier did a good job cashing everyone out at a quick pace. There is also a self checkout option at this location for anyone who prefers to use the self checkout. Very positive experience here.

This CVS CONSISTENTLY has the most aggressive staff of any CVS I've ever entered. Actually, it's…read morethe most aggressive staff of any store in which I've ever shopped. NOONE was at the registers. A staff member called out, to no one, in particular, to ask if anyone was at the registers. I verbally confirmed that there were not. Then, I was blindsided from behind by a staff member, a large, intimidating man, snapping at me from the self checkout, "you don't SEE me?!?" Yes, I saw you, doing your job and helping people self check out. That doesn't help any of us waiting in the long line at the registers! The woman who finally waited on me was In no better mood, muttering under her breath, "Jesus Christ..." and other unintelligible words of anger. She hissed, asking me if I had a CVS card, and I said yes... Waiting for my next instructions. This infuriated her as she swung her arm at me to point at the small screen in front of me. No words, just quiet anger. I was passed intimidated and slightly scared at this point. So, I very timidly asked her to apply my coupons, which just frustrated her even more. How is any of this behavior good for business? Do any managers actually check on the employees? If so, CVS needs to check on their managers. THE DEAL: unless you're ready for angry, hostile staff in your face, don't come here!

This Pharmacy should feel lucky someone gave them 2 stars…read more From personal experience In my opinion the Pharmacy staff *Lacks basic social skills *Duplicitous with information to the manager *Unmotivated pharm tech and pharmacist. Go ANYWHERE ELSE and it will be sn improvement.

If you're gonna keep everything under lock and key at least make sure there is enough staff to…read moreunlock everything. Unfair to customers and staff. I left after 8 min of waiting. There was a full line at the counter so no one could help.

The dichotomy between rich & poor is evident on Newbury Street where upper-middle-class consumers…read morewith deep pockets shop boutiques while homeless people openly shoplift inside CVS. Two stars because the only cashier working had on a dirty mask & even dirtier finger nails. I avoided him & the unsanitary situation he had going on by going through the self-checkout lane to make my purchase. I've shopped at this specific CVS pre-Covid & it wasn't always this much of a mess.

Today was a starting a little bad when I lost my a debit card but I knew I used it. Danny one of…read morethe Managers found it and kept it safe! This makes me believe there is good in this World. Thanks Cvs and Danny and who ever found it and turned it to management. The Universe is always helping me!!!

CVS on Columbus Avenue in Boston has a clearly posted "Service Animals Only" policy, yet it is…read moreroutinely ignored. People bring pets into the store all day long, and staff does nothing to enforce their own signage. I have a documented allergy to dogs and rely on posted policies to safely enter public spaces. On dozens of occasions, I have had to leave the store because pets were present. This is not an isolated incident, and staff is fully aware that non service animals are regularly allowed inside. When I called the store to raise the issue, no corrective action was taken. I was given excuses rather than solutions, and the behavior continues unchanged. Posting a policy while refusing to enforce it puts customers with allergies and disabilities at risk. If CVS chooses not to enforce its own rules, the signage should be removed so customers can make informed decisions before entering.

I walked in the door at 1:28 and got in line, to pick up my prescription. At 1:30 on the dot, the…read morepharmacy associate told me I had to come back at 2 o'clock because they were closing for lunch. They refuse to even hand you your prescription before they go to lunch!?! THE DEAL: CVS is a corporation whose employees act as if they do not care at all about their customers!

It's really disappointing to go to the CVS that you basically grew up near to see that the customer…read moreservice at the pharmacy is now terrible. Young, rude and aggressive. Maybe it's time to reevaluate who you hire whether it's a training facility or not. However, the customer service OUTSIDE the pharmacy was excellent!

I went to print 1 shipping label and it took forever. The workers were not very helpful and looked…read moremiserable.

This CVS is great for where it is. It is right by the HI Boston Hostel and has all the essentials…read moreall in one place. They have one gallon sized water as well as 1.5 liter water bottles when I went back in late September 2021. They also have ready-made sandwiches near the front of the store in the refrigerators. I also saw that they had the tuna kits with crackers and mayo in one of the aisles. I'd highly recommend this place if you're staying nearby and need to get something quick. They're open until 11PM while most other stores closed pretty early nearby. Not sure about parking because it was walking distance from the Hostel.

My dad was at the CVS pharmacy. He was originally served by a young guy who I believe is a new…read moreemployee but afterwards, a Chinese lady named Karen (not sure if I spelled her name right), the other pharmacist co-worker, came over. My dad asked her how long the wait time will be because of his leg problems he can't stand for long periods of time. Karen said to my dad if you can't wait then you can go to somewhere else and she's the one who's in charge at the pharmacy. My mom heard what she said to my dad and was obviously very upset because is that how the pharmacist treat the elderly!? My mom was trying to argue with Karen, but Karen refused to fill the prescriptions for my dad. Does the pharmacist have the power to refuse to fill my dad's prescriptions just because of his medical disability of not being able to stand for a long time!? What happened if my dad's condition becomes life threatening because Karen refused to fill my dad's prescriptions that he needs to take on a daily basis? Will she be responding to this review?

This enchanted drugstore has stolen my heart. I've lived in beacon hill for 3 years now and have…read moremade the regrettable choice of never stepping foot in this store before last weekend. I've already transferred my prescriptions from CVS to Garys. Not only were all the workers exceptionally pleasant, every customer was just as nice! I was given great advice from the 'front of house' employee from makeup, to hair brushes, to oils. The other worker doing pharmacy was just as nice! I found eyeliner my mom used to wear from 1999-2005 that I haven't been able to find for years. It was like $4. I've also gone through maybe 20 hair brushes in the past year because they all sucked. The lady recommended a particular brush for my hair type and it's exactly what I've been looking for (and it was only like 14$). Just such good vibes. Old school. I want to go back to just hangout, but I won't because that's weird. Protect this place at all costs!!!

I've been using Gary Drug for 25 years! Wherever I live even having them Fed Ex medications, I will…read moreonly use them. Seth is the most compassionate and helpful pharmacist in the world, always takes time to explain a drug, busy or not. I love this place with its old world charm, the last of a time past where everyone's nice to you.

This is a much more useful Walgreens than others because it's so big, so full of snacks and other…read moresundries you might need as a tourist staying nearby in a hotel and everything isn't locked up so you can get it yourself and bring it up to get checked out. A little short staffed, I always had to wait to check out, but not too long.

This is one of the largest Walgreens that I have ever seen…read more We stopped in to get some water while we were doing the Freedom Trail walk. Nice location about halfway through the walk.

One of the smaller CVS stores that I have encountered BUT still a goodie!…read more They are a 24/7 location, located right across from MGH and Charles/MGH red line station. They've got a pharmacy here & though a small store, they have just about everything you need/looking for. Staff is helpful and attentive here. Parking can be found on Charles (2 hr meter parking).

Occasionally when waiting to pickup the lady, I'll need to…read morerun in here on charles street and grab a drink or quick snack. Smaller store as Charles street has a lot of history and smaller building space. Overall the store was clean, staff were nice and they have quick checkout process. CVS definitely isn't necessarily the cheapest in their market, but they are everywhere and if you need something it's just convenient.

First, you could try by not going behind a patient's back and mailing their prescriptions without…read moreeven consulting the patient . When we agreed to have my prescriptions filled there, I specifically asked if it was going to be courier and they said yes not a problem only because somebody by the name of Tyler, (supposedly the pharmacy manager). I don't know how you get off by talking so rudely to a patient. I could see if you own the place, but you don't.! Supposedly our phone calls are recorded. I highly suggest someone listen to the phone call.. Not to mention that the call was sent to a different extension twice! You should've just told me to send it to CVS bs filling . Now it's too late for them to order it .

As an American that can say I understand why we need universal health care, I was so excited to…read morefind out about this pharmacy. I do not have any prescription coverage under my insurance plan, so often medicine that I take on a daily basis can cost between $50-$155 a month. Imagine my surprise when I called to find out how much one of my daily doses cost there and was told $40 (normally I pay $155)! How do they do this I asked! Well it turns out that Fenway Pharmacy is a non-profit organization, funded with grants, government money, and private donors. So not only is medicine affordable again, but the staff is extremely helpful and friendly! So if you are like millions of Americans (including myself) struggling with the cost of health care these days, may this pharmacy make your efforts that much easier!