Wasn't feeling great for awhile and worried I was getting bronchitis so came in to the minute clinic. I was taken right away and seen by 2 people the PA Ans I guess nurse. Both were very friendly and took their time to go over everything with me. Ended up getting my Flu shot since I was there. Afterwards waited maybe 10 mins for my prescriptions which back home Would take over an hour to get filled. read more

Awful experience. My scheduled vaccine was swapped for a different one without notice--I only caught it while signing the consent form and declined. The store is in a mobile dead zone, yet there's no guest Wi-Fi, so I couldn't access my appointment or insurance info. To top it off, I got an automated "appointment reminder" call while the flu shot was literally in my arm. Shout-out to Dr. Stephanie in the MinuteClinic: professional, kind, and doing great work with poor resources. read more

The girl who operated drive thru today around 3pm absolutely ruined my day. I sat in the line for at least 20 minutes and when I got to the window, she told me to hang on and I waited at least an additional 10 minutes. When she finally came back, she had an attitude and was rushing me like I was inconveniencing her. The sighing and plain out annoyance in her tone wasn't extremely shocking since this isn't the first time I've had this experience with the same girl. The first time, I assumed she was having a bad day and let it go. Apparently, this is just her naturally though. Then she slammed the tray where you pick up/drop off items open and closed. She's slow and unfriendly, I don't understand why she's working with people if she doesn't like people. Needless to say, I'm going to try and avoid this location (or at least the drive thru.) I've never had an issue with any of the other staff here but this isn't my first negative encounter with her specifically. Maybe they're understaffed and can't find people who can properly do this job or maybe she's new, I'm unsure. But girl at the drive thru, if you're reading this PLEASE consider another field of employment! read more

Strictly a review for Covid vax and flu shot at the Beracasa Way store. Arrived on time. Waited for 15 minutes in a less than desirable corner section of the store. One chair for 3 people so we rotated sitting down while shots were administered. Very strange. read more

This is a review for the Minute Clinic which is located within this CVS. The Minute Clinic has been at this location for years and I have used it in the past for annual flu vaccinations. It has recently been expanded to include two exam rooms, and two staff. At the time of this writing, one staff member is an RN Nurse Practitioner, and the other is an LPN. The Minute Clinic is good for routine vaccinations and offers just about all of them. I and my husband were there for a pneumonia vaccination, after I realized I had not had one, or if I did, it was quite a number of years ago. There are now "stronger" and more effective pneumonia vaccines on the market and my internist recommended that I receive it. I made an appointment on line the day before, which is preferable to just walking in and adding your name to their appointment list at the kiosk. They offer several services such as routine blood work for cholesterol levels, and also conduct physicals which are needed for children for school. They also handle non emergency cases like colds, sore throats and simple sprains. The staff were efficient, followed appropriate safety protocols. My nurse, Michelle, thoroughly washed her hands before handling the vaccine vial and needle, after she had done all of her data entry on the computer. And of course, she was masked. Masks are required to enter CVS and if you should happen to arrive without one and have an appointment at the Minute Clinic, they will provide you with one. This location will be one which provides the COVID-19 vaccine once it is distributed to the states. They appear to be ready to handle the influx of new clients through the recent expansion of the square footage allocated to the clinic and the addition of another nursing staff employee. There's plenty of parking available and I can recommend this Minute Clinic. Hope read more

See all

CVS Minute Clinic. Nenita and Shelly were wonderful! I visited once, about a month ago for my shingles vaccine and flu shot (Nenita) and another time because I was sick (Shelly). Both gals were very friendly, knowledgeable, relaxed, answered my questions and didn't rush me. (I should have written this review a month ago; after visiting Nenita. Better late than never!) I appreciate the convenience of this location. It is very clean and the staff is friendly. I will visit again for sure for my medical needs! read more

Really disorganized at this location. I won't even go into detail so corporate will have to send in some secret shoppers to take notes. I'll still come here to get some things but will do my best to avoid it. read more

We loved the CVS nearest us but they closed it. This pharmacy on 520 S Federal does not answer calls - must leave a message, and they may or may not get back to you. They are really backed up, and clearly do not have enough staff since 2 stores merged. They claimed this morning that a needed prescription would be ready today between 4 and 5. It is 8 Pm and still not ready. I called again, and have had no response. HORRIBLE! read more

I had the worst experience ever at the clinic. I was in pain for a teeth infection, I didn't have an appointment because the pain was just starting. The doctor didn't want to let me in until he was done with the patients that they had an apartment ( so I waited 2 hours with the pain) . My disappointment was also about people with no heart at all , nobody let me go in before them since I didn't have an appointment. I was there at 3.30 the doctor visited me at 5.30 at the end of his shift. Shame of this kind of human being read more

I had to pickup some medications on Christmas Eve. The entire staff working at the pharmacy were so nice and patient trying to run my insurance. They do shut down for breaks so pay attention to the posted hours and signage. It was not a problem for me, but I did have to educate an irritated patron behind me. read more

Worst pharmacy ever, scheduled a pick up through their online system, they of course claim it's no ready. And after me driving to them they ask to come back in a few hours. This CVS believes patients are here for them and not here to serve patients. Employees are rude and liars when caught just yell at clients read more

Well run pharmacy in East Boca. Attentive staff who always appear interested in your needs. Don't quite understand their propensity to eat donuts; especially as CVS is ostensibly health oriented. But mostly I think that the customers should b ~e offered donuts as well. All kidding aside: good staff people running a auakity% read more

This place is a nightmare to deal with. They never answer the phone (some prescriptions must be called in and I cannot use the automated system), they never manage to apply my manufacturers discount code correctly and the workers at the drive thru are often surly and unhelpful. I really need to get my prescriptions transferred over to Publix ASAP. I hate coming here. read more

The Pharmacy is supposed to open at 9:00am on weekdays. The pharmacist showed-up to work 20-minutes late. By the time the pharmacist showed up to work (on this Thursday morning) a long line had already formed at the drive through and the inside counter. Additionally the pharmacist was by himself without any assistance. read more

CVS Pharmacy - Cashier without a mask on - Drugstores Near Me - BOCA RATON, Florida

This is probably the worst CVS experience yet, they have almost no staff ever. For some reason the manager was checking people out at the self checkout line and after waiting 20 minutes, when I told him I needed help in photos, he said he'd be right there. Instead after he finished, he proceeded to go to the back. Another employee TRIED to help me with the photos, couldn't figure out why my cards hadn't printed, all while a line formed at the checkout. read more

This is my go to CVS. I come here at least once a month to pick up my prescription and I never really have a problem with the service. The pharmacists usually recognize me and get my prescription pretty quickly. There's also a drive thru if you don't feel like making the trip inside. The line to purchase things does get long but they usually call for assistance before it gets crazy! I've never had a problem with the staff, they always help me out when I ask questions. As Cassidy C. said their selves aren't that full but even when they are it's CVS you can't expect to fully grocery shop here! All in all, this CVS is A-OK to me. read more

CVS Pharmacy - Drugstores Near Me - BOCA RATON, Florida

My name is Lauren and I am a regular at the South Federal store where Lori is a manager. It is not only the best store I have ever shopped at but she runs it so well. The staff are like friends to me. The store is extremely well stocked and super clean. Shopping there is like being at an old fashioned store where everyone knows your name. Lauren read more

I have been trying to get the pharmacy and have not been successful. It keeps cutting me off.

Nothing but great things with CVS. Definitely my number 1 pharmacy. This particular store has great service.

Save yourself the headache and do not ever get a prescription filled here. Everyone is beyond rude and does not give a flying care in the world about you. If i could I would never come to this CVS ever in my life read more

I went here for a rapid Covid test (negative, thank you) and waited on line at the drive thru as instructed. I get up to the window and there's a sign "Rapid Covid test is at the end of isle 10". Why do they tell you to waste your time on line only to be told to go in the store!! The tech was really nice and took care of me promptly, once I got the the head of that line. The people in front of me, well, you can't fix stupid. That's not the stores fault. read more

Beth is Very lazy in pharmacy in rear of store. Amazing how no one is else in line and she tells me it will take 10 minutes to update my order to use good RX discount which is bs. I've done this half a dozen times with other associates who are happy to do to this ans it takes about 20 seconds to Save a few dollars. She just wouldn't do it. No excuses. She said I could have a seat.. How rude. If I was store manager I would reprimand her. Good thing their is a labor shortage or she would be collecting unemployment. How sad. Customer service is dead. I see many poor ratings for this CvS in east boca. Go elsewhere! read more

This is my home cvs and I will never come back here again after what I just went through. Pharmacy attendant "Fabian" or however you spell her name tried to run a quick scam on me. I went in to buy simple mucinex cold syrup and she said if I buy the cvs bran which is pretty much the same thing as we saw in the ingredients that I could sign up and get it basically for free and that if I buy cvs since I have a rewards already that I would get $10 extra bucks. So I agree and as I'm paying there are these "yes and no" agreements that she started just quickly clicking for me as I'm trying to read them! She's not even on her side of the register completely breaking COVID rules!!! Clicking on the credit card reader and All I see if $5 monthly so I ask her what's that about and she's like "oh you can cancel anytime" WELL YOU NEVER TOLD ME ABOUT THIS PART! Wow. She tried hard to run a scam and let me tell you I will never go back to this cvs as long as they have people like that working there. I told her to cancel. Picked up my mucinex and my candy and self paid in the front. I told the manager and he didn't really seem to care. More of a reason to never return. Ridiculous. Careful guys!! read more

The west..... they don't answer the phone; they are always out of at least 1 drug you are trying to fill; they do not call dr for refills even though they sat they will; they can just be rude. read more

This is the worst CVS pharmacy. They leave you on hold for a long time probably hoping that you just hang up instead of wait or they just hang up as soon as you get through to a pharmacist. I just spent over 40 minutes waiting for someone to answer me and I finally just gave up. read more

Second time I come to this CVS and second time I have the same problem. You see an item on the shelf with one price, you bring it to the register and it rings a different price. Cashier is very rude when you tell him the price is wrong, the manager acts like she doesn't know what I'm talking about and later blames me for switching tags. Unheard off. Rudeness in our customer driven competitive market is not tolerated. read more

Friendly staff, helpful, and clean store. Haven't used the pharmacy. Never had an issue though.

CVS has been a good stop for many items across the US. This one seemed just normal in all respects. Purchased minimal grooming materials while on a local vacation. No other experience. read more

Absolute lifesavers in the pharmacy!!! Filled a script super quick right before I was going to be in a wedding. Sara (not sure if you have an "H" in your name or not) and Sandra went above and beyond. THANK YOU!!!!! read more

This CVS is decent. The shelves aren't as full as they should be, and there's always boxes or something sitting around. The pharmacy is usually pretty quick but when it's busy you will be there forever! The pharmacy does have a drive through which is a plus! The staff that I have met is very friendly. There's a young college student who works there and she's super nice. They don't have much options, like I said, the shelves aren't that full, so if you want something specific or if you're picky then I wouldn't recommend this CVS. For example, I went in to get a planner/agenda for school and my options were very limited. I wasn't too happy about that. Besides that, the staff is friendly, it's pretty clean, and there's a good amount of parking. read more

The worst pharmacy ever. Going on line for prescriptions. Try to fill a prescription three times . They said didn't get fax twice. Hand delivered written prescription and they lost it. read more

Absolutely agree with the last review. I continue to come to this CVS because it is the closest to my house and has a drive thru. Perhaps I shouldn't be so lazy because this one is awful. There's at best a 50% chance that they will have your meds ready for you when they say they will. Sometimes they will tell you when to pick up our order and when you arrive they will simply say they don't have it. No call. No consideration of your time. Just a really poorly run pharmacy with almost no consideration or respect for the customer. That being said, because I'm lazy I'll still probably continue to go back. If you're slightly more motivated than me I highly suggest driving a little further or getting out of your car. read more

Needed Sunscreen stopped by around 9 at night. Was underwhelmed by selection & prices. The cashier kept fumbling while I tried to enter my cvs number & it was late so I just took 10 dollar loss & called it a day. So I paid double just because I didn't want to deal with it. Clean and good hours. read more

Very rude pharmacist and store manager Charlie. Very childish behavior unbecoming of a store mgr! Avoid like the plague!

Absolutely horrible customer service on most occasions. Unfortunately due to convenience of location we've given into going back over and over again each time saying we won't. If you have other options take em. Pharmacy is consistently extremely rude. Then today, the pharmacist flat out refuses to any longer fill prescriptions that CVS has been filling for no less than 8 years because of what he calls his "personal option which requires no explanation"! Yet he makes it clear that it is due to his personal belief and opinion... As if he knows more than the specialist treating my neurological disorder for 15 years. I am now off my meds for two days including those designed to prevent seizures and cranial spasms. I may end up in the hospital by the time this is resolved. read more

Do not trust them, They lie about services and then send your stuff to collection agency without listening to your complaint. I didn't die so I guess I can't give no stars. This is not their first lie. They tell you want you want to hear without checking first. Only interested in the almighty $$. read more

the pharmacist sandra is the only reason me and my family go there. we have many cvs near by but there is no pharmacist like her. she is extremely compassionate and professional and my whole family goes there just for her. she always goes out of her way for people and makes the trip worth the miles! read more