I've been trying to fill my prescription here for over a month. Each time I follow up, I'm told to…read more"check back next week," but there's never any real update or progress. There seems to be an issue here of lack of transparency. If the medication isn't available or unlikely to be in stock, patients should be told that clearly so they can make other arrangements...not kept in a weekly loop without resolution. In one call I was told they have a list of regular patients waiting for their meds to be filled. Hearing this and adding the rest of my experience with this pharmacy made it feel like my I was no priority and that maybe this would be an ongoing issue. At a certain point, repeatedly stringing patients along without a realistic expectation of filling their prescriptions raises concerns about whether patients are being given accurate information to access their medication in a timely way. Strongly recommend trying elsewhere.

I've had such a great experience with this pharmacy! Every time I call, the pharmacists are always…read moreso lovely and helpful. Even if there's a delay, they give me a realistic timeline and keep me updated on when my prescription will be ready. When it's ready, they reach out right away, making everything so smooth. I especially want to highlight Shari for being so kind and understanding. She's wonderful on the phone and even more amazing in person. I've never had a better experience with a pharmacist, and I'm so grateful for the excellent service!

If I could give 10 stars, I would. Actually, I'd give 100. Maybe a whole galaxy…read more I don't even know where to begin because describing Dr. Amy Melika-Shaker in a simple "review" feels criminally inadequate. This woman isn't just a pharmacist -- she is a life-changing, stress-relieving, anxiety-reducing, hope-restoring miracle worker disguised in a white coat. I am fully convinced that if kindness were a currency, she'd be a billionaire by now. From the moment you walk into West Atlantic Pharmacy in Delray Beach, FL, you immediately understand that this isn't your average pharmacy. It's warm, it's welcoming, and it radiates the kind of positivity most pharmacies can only dream about. And at the heart of it all is Dr. Amy -- the sweetest, most knowledgeable pharmacist I have ever known in my entire life. Dr. Amy doesn't just dispense medications. She dispenses compassion, understanding, patience, and the kind of genuine care you can't put a price on. She listens -- truly listens -- in a world where most medical professionals are practically sprinting to the next person. She takes her time, she explains everything, she reassures you, and she does it all with a warmth that instantly makes you feel like you're talking to a trusted friend rather than a healthcare provider. She goes above and beyond in ways most people only talk about. Whether it's tracking down hard-to-find medications, answering every single question without making you feel rushed, or simply offering a smile on a day you need it more than you realize -- she is consistently extraordinary. West Atlantic Pharmacy is lucky to have her, Delray Beach is blessed to have her, and honestly the entire state of Florida should be grateful she chose this profession. The pharmacy itself is wonderfully run, extremely organized, and surprisingly personable. The staff is polite, efficient, and caring. But Dr. Amy is the star that makes the entire experience shine. She sets the standard. She raises the bar. She is the reason this pharmacy doesn't just deserve five stars -- it deserves its own award ceremony. If every pharmacy had a Dr. Amy, this world would be a dramatically better place. She is one of those rare, beautiful souls who restores your faith in humanity simply by doing her job with love. To sum it up: West Atlantic Pharmacy = Amazing. Dr. Amy Melika-Shaker = Phenomenal, unmatched, irreplaceable, and truly one-of-a-kind. If you are anywhere near Delray Beach and need a pharmacy, do yourself a favor: go see Dr. Amy. You will understand exactly why I'm writing a review longer than some novels. A million out of five stars. If there were a Hall of Fame for Pharmacy Legends, Hank wouldn't just be inducted. He'd have his own wing, his own spotlight, his own shrine, and probably his own theme music (almost definitely Led Zeppelin, because obviously he has taste). I'm not sure what Hank's official role is at West Atlantic Pharmacy, but I'm convinced his real titles are Chief Happiness Officer, Director of Human Kindness, and Phone-Answering Wizard Extraordinaire. The man picks up the phone with such warmth and friendliness that I'm pretty sure your blood pressure drops just from hearing his voice. He is that good. Every time I walk in, Hank is right there--sweet, kind, funny, and somehow both incredibly professional and effortlessly entertaining. When he hands me my prescription, it feels like he's presenting the Crown Jewels of England, but with better customer service. He has this magical ability to turn a simple pharmacy run into a VIP event. And the best part? Hank loves Led Zeppelin. Anyone who can discuss medication while also having the music taste of a literal rock god is someone I will forever trust with my medical needs and possibly my life. West Atlantic Pharmacy is beyond lucky to have him. Actually, the whole planet is lucky to have him. If pharmacies handed out Oscars, Grammys, Nobel Prizes, or Super Bowl rings, Hank would win every single one and still stay humble. If you want kindness, humor, good energy, and service that makes you forget you're even picking up medicine, Hank is your guy. Ten out of ten. Five stars. A billion points. Hank for President. Hank for everything. FYI: This is 100% authentic. No one coerced me, bribed me, hypnotized me, or paid me to write this review. This was all done of my own free will--because Hank is just that incredible.

I've been trying to fill my prescription here for over a month. Each time I follow up, I'm told to…read more"check back next week," but there's never any real update or progress. There seems to be an issue here of lack of transparency. If the medication isn't available or unlikely to be in stock, patients should be told that clearly so they can make other arrangements...not kept in a weekly loop without resolution. In one call I was told they have a list of regular patients waiting for their meds to be filled. Hearing this and adding the rest of my experience with this pharmacy made it feel like my I was no priority and that maybe this would be an ongoing issue. At a certain point, repeatedly stringing patients along without a realistic expectation of filling their prescriptions raises concerns about whether patients are being given accurate information to access their medication in a timely way. Strongly recommend trying elsewhere.

This was a great pharmacy. I drove 8 miles to them because my local pharmacies wouldn't fill…read morenarcotic pain meds. Dena and her staff were kind, caring and never let me down, always preordering my meds ahead of refill time so they'd be in stock. Sadly, I went here today after a 10 month absence from the area and found them closed down. An empty storefront with a For Lease sign. I'm heartbroken and now stuck unable to get opioid pain med from the major pharmacy chains.

This is a new pharmacy that just opened. It is in a great location with great staff…read more They are able to quickly fill your prescriptions, at a much cheaper rate than chain pharmacies.

Dr. Graber is a distinguished grad of Nova Southeastern and it shows. Her new(er) location is…read moreimmaculate and worth a visit. Cheers Dr. G !!!

This was my go-to Urgent Care but it fell apart over the past year. The worst experience I had was…read morejust now: my child accidentally dropped prescribed antibiotics and I called to see about another prescription only to be told I need to pay for a consult if I want the prescription sent to my pharmacy. When I refused to and wanted to speak to someone else the lady on the phone just laughed it off and hung up. I called back but the same person keeps answering shutting me down. A few months ago their system was down so I had to pay out of pocket and file an insurance claim because even though they had me on file they would not take the time to make the phone call to my insurance for eligibility and wait until their system was back up, they need the money up front. Sure I let that one slide but now this? Totally unreasonable place. I have to either go pay another consult and of course wait through the whole thing again or choose another place where one is treated like a patient and not a commercial transaction.

They always answer the phone, if you have questions-they take their time with you, they are kind…read moreand so helpful! Best pharmacy by far! Thank you Lotus!

The best pharmacy in Florida. They actually care and try to help you find what you need. Great…read moreservice

Great pharmacy! They were able to get me the meds I needed! Happy to support a local pharmacy.read more

They refuse to give me one prescription without purchasing multiple. Said it was a regulation that…read moreI had to purchase all prescriptions when I already had a full stock at home of the others. I get this prescription refilled every month by itself. What a scam. I requested one refill and they insisted I had to pick up three medications in order to pick up the single refill or I would not be able to get my medication that I requested. Unbelievable. Update!!! I called the pharmacy and they mentioned this particular review and told me that they went ahead and canceled all of my prescriptions because of my negative review. The pharmacy actually removed all of my medications and sent them to another office. Said they called my doctor's office who had no recollection of the case. And now I'm going on Christmas without any medication to get me through until next week. This is a scam this office is a joke this pharmacist is a fraud.

they gave the wrong dosage of my med ,it was their mistake not my , I was with them for many years…read moreuntil 2 weeks ago , I call them to say plzz changed for the right dosage ,OMG they were very disrespectful,it was the MANAGER they wanted Me to pay again and I say not it wasn't my fault and the manager that's th3 only way you can get your med. Now I don't have my med wich cost me $160.00 and also lost the money . Be careful with them very poor manegeme

I have been using them for many years . The service is excellent. Shipped directly to me .read more

Friendly competence!…read more What more would you want from a pharmacy? I've been a customer since moving to downtown WPB 7 years ago. I really appreciate the friendliness of the two pharmacists and the time they spend helping to make sure the medications are right for me. Other staff members are friendly and the pharmacy also provides delivery! The pharmacy has a small retail store and some products are pricey - you can probably get better prices elsewhere but in my experience you will not find the friendly competence of pharmacists elsewhere.

This was the best pharmacy ever. Unfortunately, they went out of business about 3 weeks ago. Many…read moreformer customers are scrambling to find another pharmacy with such great service and free delivery.