Often employees are better than the company or corporation they work for and that is evident at the Walgreens at Spanish River and Federal Highway. There is a pharmacist employed there who is a younger guy with longish hair that is not only friendly and professional but he helped me with a time sensitive prescription for a relative - this after no response from Walgreen's and I was able to pick it up. All employees are nice there but said employee really was helpful and that is appreciated. read more

quick good pharmacy no self check out . lists of medical supplies and convenience foods and drinks . Also sell cosmetics . read more

Walgreens - Merry Christmas to all and to all HAPPY 2025. - Drugstores Near Me - Boca Raton, Florida

The worst run pharmacy ever!!!!!I will never get anything from there. They never pick up the phone or follow up with orders

I had some Walgreens Cash in my account and decided to take advantage of some deals at this Walgreens in Boca. The good thing about the Walgreens Cash is you can use towards regular or sale items, so I decided to make the most of my visit and got a few health and beauty items on sale. The gentleman behind the counter was nice and professional, no complains on my shopping visit at this store. read more

Walgreens - a display of nivea products - Drugstores Near Me - Boca Raton, Florida

See all

They kept my doctor on hold for SEVENTEEN minutes. Who ever heard of a Walgreen's employee keeping a medical doctor on hold like that! I had to call her, and rectify the issue. The pharmacist, Michael, is an arrogant prick who couldn't be bothered to answer her call, or provide me with decent customer service. When they close thousands of stores this year, I hope that they replace him with someone better from a closed store! read more

for a multimillion dollar company, their fridge has been broken for weeks!! the ice cream, the microwave meals, the drinks have all gotten hot & spoiled. despicable read more

Just mugged at Walgreens. Bot abreva cold sore cream.07 oz. $23.99 and 2 other products! Got home and checked at Amazon 23.90 for 2. The other 2 products equally outrageous! Needless to say 2 items to be returned! All could have been delivered by tomorrow! Please check in store before you buy. You WILL SAVE plenty of money if you can wait one day! If you can wait a couple days eBay is even cheaper! With prime delivery is free! read more

Great Staff, very quick, and hard at work! Cleanest Walgreens Franchise I have ever been to!

Re Pharmacy... The pharmacist I dealt with twice was arrogant and rude. I understand that there may be more than one pharmacist but it was enough to yank my business and go to Publix. I don't want to spend time being annoyed and spoken to like I'm a child. (And this was just me trying to get set up to use them... never actually got any medication there which I understand is a whole other ball of wax.) read more

Worst pharmacy I've ever had the displeasure of dealing. This is the worst Walgreens EVER. They could literally cost someone their life. I called early this morning, they told me they would have it ready by the afternoon. I called prior to getting there to ensure it was filled, They don't answer the phone, I waited on hold for 30 minutes, showed up to the pharmacy at 8:50pm, they told me they were closed. (They close at 9) I had to leave work early to pick up this medication because I could be hospitalized without it. Low and behold they wouldn't help me and told me it wasn't ready for pickup either. I begged them to please help me. It's a standard medication that the entire bottle is the quantity to be filled so they would just need to have the pharmacist grab the bottle and verify it. I am not the one to expect more than the average but the customer service alone is atrocious. I asked them to please leave a note in the system if they can have it ready for tomorrow to pick up, no.... Instead they put a cardboard sign in front of my face that said closed. Wow. Transferring all my prescriptions out of here ASAP read more

Not sure how do they get your medicine right, if they can't even right the name right. We wasted all day here, just third time we managed to fix our order thought our doctor. They put completely unrelated name on my order read more

Worst pharmacy ever. Extremely long wait times in person, on the phone, and forget about the drive thru. They say they will order a medication and never order it. They treat people terribly. The pharmacy board should pay them a visit but you definitely should not...RUN to another pharmacy! read more

Worse Walgreens ever! Especially trying to pick up a prescription. I have received emails and phone calls that my prescription is ready yet once I get in the drive thru line after waiting 20 mins then I'm told they don't have my prescription and they need to order the medicine!! Wtf? read more

The reviews are unfortunately correct. The pharmacy staff is rude and not at all friendly whatsoever.

The iPhone app doesn't work. I called 800 number for 30 minutes and they can't even get a reorder done So terrible Don't ever call Walgreens.com There's got to be another company read more

By far the Worst pharmacy that I've ever been to in my entire life. The staff Rude. Never greets you, never says hi how you doing. Thank you welcome etc. Not one pleasant staff member. They will Leave you on hold forever & hang up. All around terrible read more

This place only gets worse. I was okay with trash all over the store, especially around the pharmacy, but the store keeps going downhill. People beg for money in front and management doesn't care. The pharmacy phone rings off the hook all day on a Sunday and they don't care. It isn't a friendly establishment. read more

Pharmacy is impossible to call. You can hear someone picking up the phone and hanging up on you while you are waiting on hold. This has gone on for days. Even physician cannot get through. Have attempted to call over 15 times. Understaffed and incredibly unprofessional. read more

If I could give zero stars I would. Always on hold for at least 20 minutes, they're very rude prescriptions are never ready on time.I have a one year old and the doctor said he had to start his medication TODAY. And they said it won't be ready until tomorrow. I called the doctor and they said it's a prefilled prescription, it should take all of 30 seconds to fill. I will no longer use them. read more

This Walgreens has the worst service ever I waited on the phone for 35 minutes and then was hung up on twice. I drove over just to see for myself and no one was in line. Jennifer the pharmacist was rude and states they are busy and there was no one in the place. Jessica should not be working as a pharmacist or anywhere that has to deal with the public. Jessica was extremely rude and just walked away not caring at all. Juan Escobar the manager was right there and stated it's hard to get good help. Jessica stated that the Walgreens was understaffed, although there was no one there as I was still on the phone. She also stated if I'm not happy I should find another place to do my business. Wow what a complete disregard for customer service. read more

Zero Stars! Get ready to wait in line at the drive through. One star is being very generous.

Customer service is nonexistent. Pharmacy does not answer phone. Many occasions I waited in excess of 10 min... then I had to hang up because I had other matters to attend....Moving my business to CostPlus read more

The main point of this post is that I highly suggest not using this locations photo service at ALL. I put my online order in right before I clocked in at about 8:50am. I work nearly across the street so I figured picking up on the way home would be efficient. That was so far from the case. At 9:35am I received an email that my photos were ready for pick up. After work I walked in at about 5:10pm. I picked up a couple of items and got in line at about 5:15. There were three people ahead of me in line with one cashier. No worries, it is after all rush hour. Once about three people lined up behind me, the cashier Damaris asked another employee, Scott, to help her get the line down. Scott was unloading a cart in the aisle immediately next to the registers and told her "I can't call Juan". And walked away with a plethora of people in line. Sheesh lol. A lady in front of me was also picking up photos and Damaris was not trained to allocate her order. This is when she called the manager Juan. Damaris was trying to assist in a difficult return and nothing was moving. Juan came and not knowing the circumstance, went directly to the return. Damaris checked out my other items but informed me I would have to wait for Juan. Juan then called enthusiastic Scott to get the line down and sure enough, he was able to use the register! The woman waiting for photos ahead of me asked Scott if he could find her photos in which he said "No, he will help you" and pointed to Juan. This woman, obviously waiting longer than me and the return said "Yeah but, he skipped me can you help?". Scott looked at her, turned his face and said "Next in line!". Thus far we have three customers holding up a line because only one person could assist them. The return was done and Juan assisted the woman with her photo order. Despite being emailed about her order being ready, they were not printed at all. After a few minutes, her order was completed. Upon looking for my order, my order was not printed as well. Even though I put the order in at 8:50 in the morning and was emailed about their completion at 9:35am? The entire experience was disappointing and failed in so many respects. Damaris and Juan kept on apologizing for the wait and I appreciated that. However, how efficient is a service if only one person in the entire store can operate it? Why did Walgreens send me an email regarding photo completion if that was not the case? Never again! read more

HORRIBLE attention at the pharmacy. I made an appointment at 6:30 pm because I work and is the only time I could get the vaccine, I rushed there from work and when I get there they tell me THEY RAN OUT. I said that's messed up because you should make sure you have one for each person that has an appointment l. He looked at me and didn't even say sorry, everyone else in the back saying "oh just come tomorrow before 5" like if all of us can just take off because of their negligence. No prior message telling me don't bother to come. SO RUDE. He was like yeah come tomorrow bye thank you. NEVER coming back to this pharmacy, horrible people. read more

This by far the worst- and the pharmacy staff is no prize. Forget going through the drive thru. 2 cars ahead and 45 mins in and the first car is still at the window. There are times I go in and the drive through attendant just disappears to where no one k owns. Avoid this place at all cost. read more

Waiting for 40 min to pick up my prescription!!!! Try to called them, no answer! Awful management!! read more

Worst pharmacy anywhere. You've been warned. They are going to kill someone. They have given me the wrong prescriptions and tried to cover it up; shorted me on one medication - giving me 38 tablets on a 90 day prescription. Will hang up on you if you are actually able to get someone on the line after holding for over 30 minutes. It's exhausting. If your prescriptions are there, it's hell transferring them. Every employee there needs to be fired. Even a letter to Walgreens CEO in Illinois did nothing. They don't care. read more

Horrible place. Rude and worst manager! Guy at desk needs to not work with people. Go to any other store but this one.

This is one of the most under staffed establishments I have ever been to. Pharmacy always has a long wait (min time 15-20 minutes) and rarely more than one person at general checkout. Feel bad for the workers, one pharmacist looked out of the window at the long line of cars and said, "We are Walgreens not Chik-Fil-a." Poorly ran is an understatement... read more

Absolutely TERRIBLE!!!!! Put in our prescription on Monday, and the lady could not inform us of the price but told us to come back Tuesday around 11. We come back Tuesday, then she wants to inform us that they didn't even have it in stock to come back Wednesday. We come back Wednesday what do they tell us? ITS NOT READY. We come back Thursday (today) and we get told it's not ready to come back at 7 that night. We come back and wait in line for 20 min, and the system MAGICALLY fails so we leave and see the lady behind us come out with her prescription. At this point, it's the same lady we have been dealing with since Monday and she's so rude towards me! Keep in mind I want my prescription because it is for my fur baby that just had surgery and needs his pain pills! At this point I'm completely livid that the system magically fails, yet we're purchasing other stuff at the counter and the lady behind us walks out with her prescription so I am confused as to why I couldn't get mine. At this day and age, I'm not sure if it's because of my skin color or what that I'm getting eye rolls and complete rudeness from the pharmacy lady!! A gentlemen that was behind me in line at the pharmacy tells me while we are chasing out that "this Walgreens is absolutely horrible! I can't get anything and the service is awful. I ended up saying forget it that I will get a new prescription written and go somewhere else, and I will NOT be coming back!" DO NOT GO HERE FOR PRESCRIPTIONS! read more

Does anybody work here?? I've never experienced worse customer service. Don't even bother with calling- the pharmacy will keep you on hold for 30 minutes then disconnect and the store line is just as useless. After a year of dealing with this pharmacy due to living close, I'll be switching. read more

Bathrooms are disgusting and dirty. You would think a drug store would have sparkling clean bathrooms. Come on Store manager! read more

See all

The pharmacy mixed up my negative Covid test with a person who was Covid positive. I had to cancel a planned trip out of the country, as well as two airlines and lost my hotel reservation. I went back to Walgreens to speak to the manager about the error and he has not followed up with me or taken any responsibility for this error. There is someone walking around thinking that they are negative, but in fact has Covid. read more

This place is a disaster !!! The employees are bottom of the barrel !!! I reviewed this place a month ago. Was left with no choice but to try but again plus n good faith. Nope every last employee ESPECIALLY the Wednesday day shift manager is extremely rude. Stores not busy at all but obviously overwhelmed with 3 total customers n the store???!? I mean there's more incompetent employees in there than customers!!!! WOW!!! I wish there was a NO STAR OPTION!!! But there is NOT!! I will NEVER come here again!!! I just live down the street on highland beach so it's convenient to come here but I WILL GO OUTTA MY WAY TO AVOID COMING HERE... I promise read more

What a weird Walgreen's.. I know you're thinking, how could one of these be different, aren't they all the same? Not so much. This one looks like the Walgreen's that was forgotten about or the one that corporate sends to managers who mess up. Not trying to be mean, but just saying this Walgreens seems a bit run down and tired (if that makes any sense at all).. read more

Poor service at the pharmacy. Disorganized and poorly managed. Picking up a prescription is always an adventure at this location.

24 hrs is always a plus. I love their rewards program. My hair dye is usually on sale so I tend to stop by frequently. Also they have their store brand toilet paper that is....I swear....the best toilet paper out there. Friendly staff and they work hard to keep the lines low. read more

Typical Walgreen's. Nothing special to note...I"m give 4/5 as the pharmacists are always fast, efficient, knowledgeable, and attentive...also great location in Boca...nothing wrong with Walgreen's or this location. Just nothing that makes me say "Wow" which would bump it up to 5/5...If you like Walgreen's, come here. I prefer Walgreen's over all other drug store chains. read more

Every time I go to the pharmacy, I know to prepare myself for a 30 minute wait, and horrible customer service. Not sure why the pharmacists are so nasty and cold every time I come to this location, but I'm just about ready to change my pharmacy. The young girl today, who was working around noon, looked as though I was a burden when I asked to pick up my prescription. I was being very nice and trying to see if she would crack even a SMIRK. Nothing. Nasty nasty. read more

Don't expect to get the pharmacy to answer the phone! I have a medication that for some inept reason they can't order enough of (even though I get it EVERY MONTH) and requires me to either stop in or call in. If I call it is an average hold time of 45 minutes (where nobody politely asks you to hold) or you go in person and wait 30 minutes. The staff at the registers have no common sense or compassion and most of the time look pissed to be there! I had an incident happen last week where I desperately needed my medication, they told me it was filled... I went there and they said they put it back... 2 minutes later they said it was too early for insurance to pay (yeah, because you just filled it and put it back!)... anyway my doctor got involved and even he couldn't get them to straighten it out. I've given this pharmacy a couple of years to get it straight. This is my last month... on to CVS!!! read more