We use Towson Health Mart Pharmacy for most of our prescriptions. With multiple people on multiple…read moreprescriptions, none of which seem to ever be on the same schedule, it can be a lot to manage. Towson Health Mart Pharmacy does a pretty good job of it. What I really like about this place is if you can't get there during business hours, they will deliver locally. The turn around for delivery is pretty quick. This has definitely eased our burden, especially those days we realize we are running low. The Towson Health Mart also has local connections with other businesses. When I needed sedation medicine for my daughter's dentist, I just took the prescription in, left it with them, and they did the rest. My only minor complaint is that there have been a few times my wife has sent me in to grab something or she has gone herself, and they say there is nothing ready even though a call was made saying it was. This is usually rectified by a delivery later in the day (or the next day) but it can still be a bit confusing or frustrating. Overall though, with the amount of expectations that we put on Towson Health Mart Pharmacy, I have been pleased with our patronage.

I have been using this pharmacy for approximately two years, and unfortunately, the customer…read moreservice has declined significantly. I have had multiple recent experiences with inaccurate prescription information and extremely rude customer service. Last month, I received a text notification stating that my prescription was ready. I drove approximately 30 minutes to the pharmacy, only to be told that the prescription was not actually ready. Today, I had another prescription sent by my doctor. After it was sent, I followed up multiple times--three times today--to confirm that the pharmacy had received it. Each time, I was told that they did not have the prescription. To make matters worse, the person who answered the phone was extremely rude and had a very unpleasant attitude. I understand that pharmacies can be busy and that mistakes happen. However, the combination of repeated communication issues and consistently poor customer service is unacceptable. This is especially disappointing because I have been a customer for two years and did not previously experience this level of service. Unfortunately, based on these recent experiences, I will no longer be using this pharmacy. I also would not recommend it to others, including people I work with or my own patients who may ask for a pharmacy recommendation. I hope management takes this feedback seriously because the quality of customer service has clearly changed.

This pharmacy cannot keep track of prescriptions, its automated system does not properly track…read morethem, and it is generally poor at communicating. Twice now, I have gone to pick up prescriptions and was asked to pay full price because the medication is "popular." I called my insurance company and learned that Charlesmeade Pharmacy never ran my insurance. The last time I went, I tried to explain that they had not run my insurance, but they insisted that I needed to pay full price. I asked why this had not been communicated to me beforehand, especially since I had spoken with someone on the phone earlier that day. They then attempted to bargain with me to pay less than the original amount they quoted. This seems absolutely wrong--they are refusing to run prescriptions through insurance and are instead negotiating prescription prices.

I don't like this pharmacy because the cashiers doesn't have good communication skills and…read moredisrespect to me all the time. They like telling me that my prescriptions are there but then the medicine is not in the pharmacy as yet. Don't treat people any differently then the way you treat your mother and family. Kelly, Page, Monique and Denise these are some of the cashiers who work at this establishment. There are others who work for him but I don't see them often or just sometimes. They don't have good communication skills point blank.

I'm new at Lyons pharmacy I want to thank all of you there been 2 months with no medicine at a…read morepharmacy rite down the rd almost ruined my mental health so a big thank you from Rhett McKay why I didn't switch 6 months ago I could have saved a ton of anguish

My wife and I have had a terrible time with the dysfunctional CVS in HdG after transferring from…read morethe Little Italy CVS. Walked down the street street to Lyons and Kenny the Pharmacist took care of the paperwork to effect a transfer. There was another woman there doing the same thing! This place is Old School; he personally calls to follow upon with Rx questions. I think CVS will keep this Mom and Pop place in business!

I've used Mimikay a few times now for prescriptions to be called in - and had a great experience…read more If you're looking for OTC products, it will be hit or miss as the selection is limited. But when your doc says "where's your pharmacy?", go local! No need to wait in the really long lines of the chains that are disappearing anyway.

Small, local pharmacy. Mimikay is personable and friendly (also a jokester!). I've been getting my…read moreprescriptions regularly filled here for more than a year. Mimikay is easy to work with and helpful--making sure I always get what I need. The store has a few essential otc products. Don't expect it to look like a CVS. It's not. Best to come heref or prescriptions and absolute essentials.

I'm a pharmacist retired from federal and Maryland health services. The service I have received…read morefrom a McPhail Pharmacy has been one of the best. It's an independent community pharmacy where the staff recognize and greet you and provide personal service. The Pharmacy fills your prescription for a reasonable cost and can order any health device and show your pictures from a catalog to fit your needs. Such personal service is not available in chain pharmacies. One most important service is a reminder for prescription refills and as much as possible fill with the same generic brand as requested.

Don't waste time waiting at the big pharmacies or arriving to pick up a prescription and finding…read moreout they are closed for lunch. Very friendly and helpful. We have been using them for 30 years!

My #1 pharmacy for all my prescription needs. Won't go anywhere else. The people are helpful and…read moreknow there stuff.

Good experience here. After a recent doctor's visit, I had several prescriptions to fill. I was…read moretrying to decide between taking them here or to Walmart, so I called each to check on prices. Walmart refused to even look up the out-of-pocket expenses on each prescription with my insurance until they actually filled the order. Combine that with Consumer Reports rating independent drug stores #1 and Walmart pharmacies very near the bottom, I went with Eastern. They were happy to check on the cost of each. Found out that one of them, which was sort of a nice-to-have, was going to cost me $94 out-of-pocket. In my mind, they saved me from a $94 mistake. And they had no problem taking the time to advise me on concerns about drug interactions. FYI, they are not particularly well stocked on other over-the-counter meds, and those prices seem a little high. Oh, and according to the sign, they will deliver. Interesting concept.

There is never a wait, the pharmacist and staff are always friendly, the prices are excellent, and…read morethe location is perfect. We left CVS at Target because it was a nightmare with a line over half an hour each time to pick up or drop off a prescription - no matter what time of day or night. Lykos is small and professional.

I am a prescriber. I love when patients ask me to call in their prescription to this pharmacy…read more Small business with great customer service. Always a better experience as a consumer also; I dread calling or visiting the large pharmacies such as CVS. We all need to support incredible small businesses such as this pharmacy.