This is the most poorly run pharmacy I have been to. I have used it for a long time because it is only a couple of blocks from my house, but that convenience is just not worth the hassle of prescriptions not getting filled when they say, constantly being out of stock, and the latest problem of telling me to go to another CVS store and ask them to fill my order since they didn't have it. I asked if they could order it and they just shrugged their shoulders. It's almost like they try to make you go away. They also seem to have a lot of employee turnover. Beware!!! read more

I rarely write a review while at the establishment being reviewed, but this place sucks. Definitely need to hire more people, and perhaps better train the ones who currently work in the pharmacy. I will be moving my Rx elsewhere now. read more

I a writing my first ever review. That is how negative my experience was. Ill skip over the 3 day sh@tshow of miscommunications and them seemingly going out of their way to make it harder. I went to my doctor twice to make sure we were on the same page, i watched him sign the hard copy and send in my prescription. I told them the pharmacy i was using seemed to be incompetent so if we could make sure this is CLEAR as it can be, that is essential. 3 days later when i was able to basically walk them by hand to my doctor to clarify my prescription I went to pick it up. At the front counter i was treated like a drug addict, or a fiend with a fake prescription. The head pharmacist tried as much as he could to get in the way of me receiving it and asked me in a room full of people why i needed it.....Well because ive recently dealt with heavy trauma and my therapist encouraged me to get some kind of help so i didn't have to just puke out all my anxiety and stress in the shower everyday. My Doctor gave me 65 pills. 2 a day and an extra 5 for post therapy days when we dig up all the worst i've been through. I am literally having to explain this to the pharmacist, beg him, for my f-ing prescription. He says i need my doctor to call and clarify what the extra are for despite me saying that. I get home. I put them out on my calendar, 2 a day with 5 extra. I am 10 short. Ill be finding a new pharmacy. Im a 35 year old man that doesnt smoke, rarely drinks and has never once been prescribed a thing. Yet when i walk in that place they make me feel like im forging doctor notes for oxycontin. Humiliating and frustrating beyond what words could convey. read more

Drove out here from my apt looking for Vichy products (this apparently was the only CVS in town that carries the brand). They had none I could find, and the ONLY employee in the store hid from me for 20 minutes and then had no idea what I was talking about when I inquired about the brand. So...pretty much a typical experience for any CVS. read more

The only reason I go to this pharmacy is because it's close to my house and my insurance won't cover any other pharmacy nearby. Otherwise, they're slow, surly, unhelpful, and argumentative when they make mistakes. The rest of the store, including the cashiers, is fine. The pharmacy, though, is prety awful. read more

To the woman in the drive thru pharmacy line while I was waiting in line in the store... I shouldn't know you take Seroquel and Wellbutrin but the young tech thought it would be ok to loudly announce what you're taking and ask if you have any questions about these specific medications. When it was my turn, she also said "do you have any questions about (named my medication)?" I told her I don't think she should be naming our prescriptions out loud and the pharmacist asked if I had a concern. I told her and her response was they are "working with limited space." I'm sorry, when is your limited space more important than HIPAA? I responded that they should ask vague things and not name the medications. WTF. Someone needs to make sure this place isn't seriously violating HIPAA laws left and right. I'm furious. What if they announce it and someone you know is there and then they can figure out your diagnosis? I'm so not satisfied. read more

I called in my prescription this morning and was to be able to pick it up at noon. Today is one of our "icy days" where it is a challenge to get out. When I went in a little after 2 pm, the young lady said they were out of stock and would not have it until the following Monday afternoon. I asked why they didn't call me and tell me so I wouldn't have to make the trip. She said she didn't know whether they had called. I assured her they had not called. I asked if they would call on Monday when they had it. She could not answer. I should have been given the courtesy of a call at least!!! read more

If you're buying medication here: DON'T. I paid $29 for a generic here, which is 3x what I paid for the same generic drug at Costco. And, no, you do NOT have to be a Costco member to use the pharmacy at their warehouses. You can just tell the person checking for membership cards that you're going to the pharmacy, and that's that. **Don't get ripped off by shopping at CVS!** read more

Pharmacy employees not pay attention to paperwork when gave it to them. Not listen when explain what dropping off. Once drop off item if a issue arises not ask you questions they just move on to next prescription even when sitting right in front of them. Waited 3 hours for prescription my elderly mother needed after release from hospital. Not able to get prescriptions till next day. 4 people working Pharmacy. Worst service ever had. For all the workers had they were getting in rush not paying attention to details. Making for possibility of mistakes. Worst pharmacy ever been to and never return. read more

I don't know what all these 1 star reviews about rude staff are about - every time I've been to this location the staff has been incredibly helpful, timely, and very nice. They've never once made me feel uncomfortable during my visit and go above and beyond by offering to call my Dr while I was there having an issue with a prescriptions quantity (recently changed laws caused the issue, not CVS). Terrific customer service and prices - will definitely be back. read more

Okay so i know its weird to give a CVS, a nation wide chain a 5 star rating but hear me out. I recently moved down the street and had my prescriptions changed to here from and out of state pharmacy. The staff in the pharmacy are so kind, when I was clearly frustrated with my doctor and feeling ill they quickly filled my medications in 5 minutes while assisting other customers as well. The selection of products is just like any other CVS however they do have TALENTI Ice cream AND my favorite flavor (caramel cookie crunch) which is probably the biggest plus about this store lol read more

The pharmacist went to another CVS to get my childs medication that they didn't have. I would have never known except the tech was a little confused. This is my new favorite CVS! Drive thru a BIG bonus because you don't want to drag sick kids into the pharmacy. read more

This place actually isn't half bad. Now that I am able to get automated calls letting me know when my prescription is ready, I don't have any problems. The cashiers are pretty nice, and the people in the pharmacy are pretty alright too. read more

This is the fastest pharmacy in town. I try to get my scripts filled here because it generally takes about 15 minutes. Literally when I am on the road from the doctor to this pharmacy, I get a call that my prescription is ready for pick up. The closest pharmacy to my home is actually a Walgreens, but they are as slow as molasses. I always try to use this CVS when I'm in a rush. I also think they have great sales at this location--lots of medications are buy one get one free. read more

Pharmacy sucks. I wouldn't suggest using them. They can't keep anything in stock and then lie to you about when it's been ordered and when it will arrive. I was actually "fired" from the pharmacy because I tried to stand up for myself and tell them that they had screwed things up. They were going to partially fill a prescription (half of the script) yet charge me the full price. I told them they could either give me a discount or they could give me a gift card so I wouldn't be out the money and they flat out refused. I don't have insurance and the manufacturer has given me a discount card which makes the prescription $40 no matter how much I get. But if I only receive half of the prescription, the discount card would not be valid for another 30 days and I would have to pay $400 to have enough medication for the month. They didn't seem to understand that this was an issue. I have already been out of my medication for five days and they didn't bother to tell me until 7 PM on Friday that they wouldn't be able to fill it. So now I have to wait until Monday (if they even have it then). read more

Worst cvs pharmacy I've ever been to, for one it's so dirty I don't know what kind of pharmacy manager would let it look that filthy. The pharmacist are rude and took forever to get to me. I know I won't be returning to that pharmacy ever again. read more

This is a great store. The staff is really freindly and always is polite and helpful when i have coupons. They always have all their sale items in stock and the store is clean and organized and never over crowded. read more

I end up going here quite a lot just to get my grandmother out of the house, and usually the service isn't bad but not great, however today I was actually surprised because for the second time in I want to say a couple of years I actually saw a manager lol and everything was running very smoothly there were no lines was greeted coming through the door and we were in and out of there pretty quickly comparatively speaking. read more

If you are hoping to get a prescription filled, your phone call answered, a doctor contacted for refills... essentially anything that involves a pharmacy providing medication, avoid this place like the plague. I tried to escape and forgot to tell a doctor I switched to Walgreens. When I attempted to get my prescription transferred the pharmacist chewed me out for wanting her to exert energy to provide another pharmacy with business. read more

Love this pharmacy! And the pharmacy manager is AMAZING! Whenever I have questions the pharmacists always take their time to answer my questions in detail. Even though CVS is a corporation I can tell the people who work in this pharmacy really do care about the patients. Whenever I go to the drive thru I am always attended to promptly. My refills are always quick and effortless! Even when I forget to send in a refill request the pharmacists and technicians call to remind me! I cannot say enough good things about this location!! I wish I could give them 10 stars!! Keep doing a good job you all!! read more

Ive been to this pharmacy several times and I have not had a problem with the service not once. I try to be as patient as possible. Might be long lines and a bit of a wait but sometimes 1. You probably came at rush hour (lunch time or after work) and 2. Its out of the control of the pharmacy staff. Honestly anyone who feels like the pharmacy is terrible, please feel free to volunteer behind the pharmacy for an hour and see how you do. If you know all the ins and out that go on behind the pharmacy you wouldnt even dare complain. Understand that youre not their only customers (Try 1of 500+). I know personally because I used to work at chain pharmacy. I dont know the pharmacist or staff personally but I think they are trying their best within the limits that they are given. Give them a chance thats all and dont take things personal like theyre out to get you. Theyre not!!! read more

This is the worst pharmacy I have EVER dealt with. They are rude, always seem to run into some problem filling my scripts, and never call when this occurs. I end up waiting in line to pick up my script at the scheduled time only to find out that it was never done and I was never contacted. I have been frustrated every time besides once and am now taking my business elsewhere. STAY AWAY! read more

We have lived in the area for many years and I only come to this store as a last resort when in a huge hurry for 1 forgotten item like a birthday card, deoderant or toilet paper - or to use the ATM because it is incredibly close to us, but now that my 89 year old Grandmother lives with us, her medical insurance uses CVS in their network and to use other pharmacies out of network costs more for her. So we are stuck and I get the pleasure of dealing with the pharmacy staff in this store since my Grandmother can no longer drive and can barely walk. So I just want to post how incredibly rude and unfriendly the staff of the pharmacy always is. The rest of the store's staff is very nice - I have no complaints there (so I added the 2nd star) - but I've been coming here for about 6 months to fill my Grandmother's prescriptions and they never remember me, they always call me by my Grandmother's name in error, even though I tell them I am her Granddaughter - and they never even smile. They actually act very perturbed by my presence. I guess I would not be happy either if I had to work there. Gone are the days of the friendly, locally owned pharmacy where you knew your pharmacist and he/she knew you and you felt good about going there. Oh wait....they do exist...but not if you are trapped by your insurance plan. read more

how is that they close at 10pm but someone has been able to use my debit card number at this location and take all my money at 3am?

I love cvs! I have a cvs card and I'm always getting 5 bucks here 7 bucks there to just spend like cash. Their pharmacy is top notch, and they have so much stuff so If I don't feel like going to HEB I don't have to, it's nice :) read more

This place is a total nightmare! Forget about ever using the pharmacy. I had to switch to CVS because my work healthcare made me and figured I'd use this pharmacy due to its location. Every time I come here, I'm either dealing with some old biddy who doesn't know how to do anything or someone who is on the phone and can't be bothered to help anyone. They frequently have just one person working. Yesterday, I was sitting in the drive through for 15 minutes in the 100 degree weather with my 4 yr old and dog in the car just to pick up one prescription. There was no one at the counter inside and no other cars there. After not getting any response from buzzing, I finally honked and the only person working there came to the window and pointed to the fact that he was on the phone. It was Sunday so he was certainly not talking to a doctors office. Why have a drive-through if it takes that long? Either staff this pharmacy properly or shut it down! read more

For a while there was a really nice lady at the pharmacy, but I haven't seen her lately. Usually pharmacy staff are fine at getting things done if you are at the store, but phone calls are a different story. Several times I've been put on hold for so long, I just hung up. Once I drove to the pharmacy while I was on hold on the phone, stood in line, got my medication from a harried and unfriendly staff person - while still on hold. When I explained to the staff person I dealt with that my phone showed 18 minutes on hold, she shrugged and said, "I just do what I can." Out of curiosity, I stayed on hold after leaving the pharmacy. At 24 minutes, the call dropped, or CVS staff hung up, not sure which. The insurance coverage I have makes it difficult to go to a non-CVS pharmacy. Those exclusive insurance contracts make customer service beside the point for pharmacies that have them, I guess. I'm not certain if the problem is CVS management and staffing policies or if there is a more local issue at this store. Wish it was nicer for all of us, the employees and the customers. read more

This store deserves no stars. I visited them for the 1st time on Dec5,2016. I was checked out by Christopher a part of the management team. Wow, I don't know who picked him but they made a huge mistake. Management is clearly not for him. And its ashamed that I could clearly see that during my visit. He couldn't handle the smallest crises.the cash register crashed and it sent him into a tail spin. I arrived there @ 11:00am and didn't get home until almost 1:30pm. I was ever so patient. He redid my purchase and gave me back my 1st check and assured me that they would not cash both. Checks, well they did and I have been in financial ruins caused by these corporate Scrooges. It doesn't take almost a month for a big company like CVS to refund a check for $258.21. No they would rather pay $600.00 in bak fees charged to me by my bank and affected businesses. They would rather ruin my credibility in the community and @ my bank and leave me with a negative balance in my account for the entire month of December even though I deposited the fee money I collect which @ times made my balance positive but it never lasted for long. My monthly check posted yesterday. My balance was positive but only for a very hot minute. I was thrown back into negativity when Efexplore America took out the bi-weekly payment of $370 which was NSF in Dec.15, so they charged me a $$35.00 NSF fee and took out $444.00 instead of $370 since they are on a tight fee schedule and they have the right to cancel a students account for not being able to collect the fees on the date that was set up and they are allowed to keep almost all of fees ready paid, so I am so disappointed that you would choose to put my daughters service learning trip in jeopardy because of your selfishness and corporate greed. I put in a complaint to the better business bureau in Rhode Island and I have yet to hear anything from you but your silence speaks volumes about how you feel about and how you treat your loyal customers. CVS, you are the grinch that stole Xmas and you deserve every bit of bad publicity that I hope this review will give you. I hope Yelp will give us the option of giving businesses 0 stars because you deserve less than 0'stars and you need to fire all of your staff including Melinda, the dumbest out of touch manager who is in a fairy tale make believe world. Some one witnessed a robbery @this store a week ago, they called me and told me about it, so I went there the next day to collect more bank fees, so I felt bad and offered Melinda my condolences for the robbery and she flat out said that her store did not get robbed. I was in shock because the person that witnessed it called me and told mr what was going on as it happened. They said that an ordinary white male entered the store, got a red carry basket, filled it up with merchandise and filled his arms with more merchandise and then ran out of the store with it. They said that Melinda chased the guy out the store but he was way too fast for her. They said they didn't know that they didn't know that Melinda could run that fast but he disappeared into the apartments across the street.melinda you need to get real and get out of the fantasy world. The robbery did happen. It wasn't make believe, it was karma. You have not did right by me for your mistake and don't get me wrong I would never wish any bad luck would come to you, I certainly know how frightening something like that can be But CVS you should do the right thing. It's been way too long. read more