Terrible, terrible slow, slow service and getting worse. Just 3 cars in front of me to pickup my prescription and I had a 35 minute wait. read more

Easiest place to get vaccines done. They always have availability and are so kind and quick. I have gone with CVS for years for vaccines and am always happy to come here instead of the doctor. read more

Their customer service in the pharmacy is awful!!! They would not take my new insurance over the phone and told me I have to come to the store to do it. I called corporate and they told me how to do it from my phone app. Why couldn't they tell me that? Then the girl was actually yawning while she was talking to me on the phone when I am expressing my dissatisfaction. I wish I could go back to Walgreens. They were incredible!!! read more

This pharmacy was good for a hot min when Zachary Spears was the Pharmacist. He was doing everything by himself and he was fast. I can imagine why he left considering it was a one man shop. Now, 4 bodies behind the counter move slower than 1. I tried to pick up my prescription 2 days in a row. Yesterday I came during lunch hour and the pharmacy was closed from 130pm-2pm. A pharmacy tech or pharmacist Came out to let us know that they're opening back up 15 minutes after they're supposed to even though they see us waiting. I've already been waiting for a while at that point and I couldn't wait any longer. I went again today after 2pm and the pharmacy was straight up closed... WTF?? apparently the pharmacist called in sick and I can't even pick up my prescription?! Ridiculous read more

Everything ! Slow, confused, inaccurate! I've been told many times that my prescription was ready only to drive all the way out there and find that it hadn't been filled ! read more

The employees here have no customer service skills. I accidentally caused a sign to retract and was told to leave right away for no reason. One employee also told me I 'wasn't a customer' because I used the ATM, without knowing anything about me. She even made a comment about me 'having a bad day.' I come in often, so being treated this poorly was really upsetting. read more

Would appreciate them posting the hours they are closed for lunch on the drive through window. There are five signs advertising vaccines and policy so this would be nice customer focused information. read more

Worst pharmacy ever. Spend the time to go to either King Soopers Candelas or the 24 hour CVS on Sheridan. They care. They get your prescriptions to you and expeditiously...not hours or days later. read more

Wow. I am at a loss for words. This is my local pharmacy and I've had incidents with them before and I've been trying to give them chances being that they are a new building but this place really is ridiculous. We've been waiting in the drive thru line for 35 mins. The two cars sped off in front of us out of frustration. We waited for about another 10 mins but no on even came to the window to acknowledge us. That's a total of 45 mins. In a drive thru. Not even an acknowledgement that they will be with us. Is anyone even working back there? We cannot tell. Very unprofessional. I'll go back to the CVS in the Target down the street. This place is horrible. read more

I have never been to the pharmacy when it has been staffed appropriately. The wait has never been less than 20 minutes just to pick up a prescription already ready. read more

I would give this pharmacy a - (negative) star rating if possible. I was so happy when I saw a CVS was being built so close. I think I have yet gone in to pick up or have a prescription filled there when there wasn't an issue. Multiple times we have gone in to pick up a time sensitive prescription and the pharmacy just wasn't open. The store employees would say, "sorry, no one showed up today." What???? NO ONE?? Then they very often times seem to delay prescriptions because it's not in stock, or you will get a message that it's delayed and not in stock but when you call it is fine. ‍ read more

This CVS Pharmacy location often without notice will randomly be closed because of no pharmacist coverage. Very disappointed because I am unable to pickup my prescription. read more

This is the most painful cvs of all time. Knock it down. Go elsewhere. Avoid going here for prescriptions. They will not fill it unless you stand there waiting. Dr called in pre surgery medication TWICE. 6 days later it's still not filled. I've even tried coming in once for NAPKINS and it was exhausting trying to get a person to check me out. There's individual self- checkout stands instead of humans. Everything scans wrong. It's just a brutal store. read more

Starting July 1, I'm required to use CVS as my pharmacy. It's clear that the entire CVS network is understaffed, spread too thin, and suffering from supply chain issues. BUT this CVS is by far the best around. They often answer the phone, and when they can't, they call back. They've tried to help me with complicated back and forth with my insurer and doctor. While it took a while, we got it sorted! this is my 4 pharmacy in 6 months...and I'm sticking with them, even though I drive 20 minutes to get there. The staff is lovely, and they are busting their butts to do the best they can. I think, post-pandemic, we all need a little patience... read more

Moved to Arvada last year and it's been (mostly) awful trying to get my prescriptions here. Trying to speak to someone on the phone is impossible (just was on hold for 30 mins before a voice came on saying the mailbox was full and then it disconnected). I'm 100% transferring my prescriptions when I get the chance, this is ridiculous. read more

very rude customer service. asked to speak to manager Mindy she never came out of office . closed 15 minutes early based on hours on door 1.15 minutes early based on website .. read more

This pharmacy is terrible. I wish we had other options nearby. They never answer the phone and can't seem to have an rx ready at a decent time. You cannot get through to them by phone ever and have to drive over to talk to them. They are not friendly and have no interest in helping you. read more

CVS is incredibly slow at filling prescriptions. I try to call prior to picking up prescriptions but they never answer the phones. One time I waited on hold for 30 minutes and was still on hold when I arrived at the store. They weren't particularly busy, they just don't answer the phones. That particular day they told me it would take 30 minutes to fill the prescription; I didn't have 30 minutes, which was why I tried to call ahead of time to make sure it was filled. They said they'd fill the script right away, and I told them I'd return to grab the meds in the morning. Then I waited over half an hour the next morning when it was supposed to be filled already. Our family has switched pharmacies, but the new pharmacy isn't open on weekends, which is the only time we use CVS--and have the same issues every time. We never wind up with a filled prescription the first visit. If you need fast prescriptions, CVS may not be the pharmacy for you. read more