I'm wondering how a small store like 7-Elevens have more staff on duty then this store that it 10 times the size of a 7-Eleven and expect to do good business and my gosh look at least half as clean as a convenience store read more

Insanity the pharmacy lady, the Asian lady who doesn't talk much and she always wears a mask took the guy in line but didn't let the guy behind him because there was two minutes left until their lunch even though it took maybe 30 seconds for her to look at my medication and give it to me but the only reason she took the guy was because the main pharmacy woman who approves everything and all that knew the guy Steve so she allowed him but didn't allow the very elderly man behind him and told him to come back after 2 o'clock so they could go to lunch even though there were still two minutes left read more

The virtual assistance is disgusting. I put in a refill request through it and never heard back. After several days of waiting, I tried to get through to the pharmacy but your only option is to leave a message and they will get back to you "within an hour". That wouldn't work for me, so I called back and told the virtual thing that I wanted to speak to the cashier in the store. She transferred me to the pharmacy. All of this could have been avoided by not having a "virtual assistant". What happened to good customer service????? read more

your website is a POS. Can't get anywhere, just keeps asking you to log in over and over. have to come in, nobody answers the phone when you call. read more

Horabol they treat me like shit. I just moved to the area and I used to go to different CVS totally different

This is a review for the pharmacist only. Her name is Elvira and she is the RUDEST, MOST UNPROFESSIONAL pharmacist I have ever come across. I work for a medical facility and our nurses including myself frequently come to pick up medications here for our patients. I'm not exaggerating when I say EVERY single interaction we've all had with this horrible pharmacist has been very negative. Whenever we pick up meds she always acts like she's being bothered. Each time you ask a question her replies are sarcastic, rude, and snappy. When you tell her you have a second pickup, she rolls her eyes, says "Ugh!!" and stomps away. Is she serious? Once I picked up a medication I said is it okay to pay for a bag of candy here (so I don't have to pay twice in the front)? Again, huge attitude. All of our staff at work talk about our horrible experiences with her so when one of us picks up medication, we dread going because we hate dealing with her. Let me be clear that everyone else at the pharmacy is very nice. The last straw was when I called to check if a medication is ready for pickup and she yelled at me and slammed the phone in my face. I finally decided to call and report her to corporate. Enough is enough. We've made many excuses for her behavior (maybe she's tired, maybe she's having a bad day, maybe she's going through something) but it's been 1.5 years that we've been putting up with her. Everyone has problems but it's not an excuse to treat your customers poorly! If she hates her job so much then quit and move on! Customers deserve better!! read more

Great staff, helpful employees. Pharmacy team are always very helpful and knowledgeable and go above and beyond for me and my family. I greatly appreciate them! read more

Don't be fooled by the remote location and deserted parking lot. They actually have a great selection here, the store is neatly organized and the employees are nice. Special shoutout to Marc, who was extremely patient with me, made sure I got the item I was looking for and went out of his way to ensure I was able to pay electronically so I could take advantage of an offer. Now that's an amazing employee!!! read more

I have been using this CVS for several years for my pharmaceutical needs. Sadly they terminated the best pharmacists Joseph, he was a hard worker. That had to work without a break to pick up for the employee cutbacks, in order to fulfill the Customers medical needs. Joseph, will be missed by many customers when they wonder why they can't get the prescriptions filled as promptly. read more

CVS Pharmacy - Trying to pick up a prescription that was called in by UCI hours ago. - Drugstores Near Me - ANAHEIM, California

My doctor sent the scripts to the wrong CVS. Unknowledgeable employee "Hugo" is clueless (I'm being nice). Um, is he sampling the goods? I spoke to a female employee on the phone that was snarky and rude. Her English was poor, at best. The attitude, however, was strong. Thank God for Elvira! She was knowledgeable, kind and helpful when I had a consultation for meds I have never taken. Even though it was busy and "Hugo" was not able to deal with the pressure, she took time to assist me. That being said, I will make sure my prescriptions go to the correct CVS in the future. read more

I called to see if they sold money orders. I was told yes. I drove over only to find out their money gram Maxine had not been working since last night! That information could have been given over the phone and saved me a drive for nothing! read more

I am not a fan of CVS in general, but I have to admit that it is very convenient to have a drug store with so many items available in so many locations. This particular location seems to be a little friendlier and faster than other locations. It is also cleaner and better organized than others. They are still relatively pricey and they do not have Thrifty Ice Cream:( Overall, AOK read more

They feel like an general store with all the different things you can buy such as clothes food alcohol medicine and bathroom care products and the self serving kiosk is very manual having to confirm and deny so many things before you pay and finish leaving read more

Does not take returns for purchases without receipts Rude and not helpful at the cashier counter read more

Convenient location, employees meh, NO restroom!!??? Awful. I need to stop coming here...

It is a tiny bit sketchy as a store. I know it is older, but it needs a remodel. I actually think it is bigger than most other CVS stores, but it was just dark and seemed not clean. I do have to admit that they have a pretty large selection of items, including the magazines I needed, so if you need a drugstore, this will probably have the item you need. read more

Let's start off by saying how rude she is. I asked her for help because I need ink for my printer she rush me over asking me multiple times which number I need when I clearly don't know that why I asked for help. Second her tone of voice was as if I was a homeless or a piece of garbage in her way. After all that we get my ink I needed to return the other one I had purchased from the same store but she said oh well it's not scanning and push it to the side when all she had to do was get another one from the floor scan that one give me my refund and sell me the new one. If ur not happy at ur job I'm sorry I really wish I could help u but all I was trying to do is buy ink and u made it really hard and unpleasant for me. I will be back to talk to a manager and get my refund and return the ink and buy somewhere alse. read more

CVS Pharmacy - Drugstores Near Me - ANAHEIM, California

Never had a bad experience with the pharmacy. Overall, professional staff and will help out a patient, depending on who is working that day. The interior needs a little touch up and overall facelift should be considered in the near future. Some interesting characters trickle in and I am always mindful of that, esp. in the evenings. read more

Not even 1 star!! I needed to buy a LD pre-paid card and I asked the attendant if he could help me check se one bc I had never bought one before. He was quick to pull one out of the stand and I paid d $20. I went home and called the company customer service on the card to ask how to use it. They said d that to use the card I had to buy another perfect dress Ct bc this card did not work unless I'm their customer for LD. They told me to go back to CVS and ask them to refund me since I had not used the card and the Pin No was not scratched off. CVS has refused to refund me and the manager was very rude saying that this is his policy. I called the card company and they would refund me if I had bought the card through them directly! I am calling the DA office now. SHAME ON YOU CVS! read more

DO NOT GO TO THIS PHARMACY!! For about at least the past year my prescriptions have not been ready at the promised time. I always give them at least 2 to 2.5 hours to fill the prescriptions, but they are NEVER ready when I get there. They tell me that it will be another 10 minutes. However it is usually at least another 15 minutes. I ask what the problem is that they can't get my prescriptions ready on time with 2 to 2.5 hours notice and I get a shrug. NEVER EVER have I received an apology from any member of the staff. read more

I used to come here all the time, until I was accused of stealing shampoo! I walked in and was on the phone, had my basket, was looking at shampoos, makeup, and just taking my sweet time. I then was approached by an employee saying she wanted to check my purse. I asked, why and she said that they saw something on the camera. I was confused, but said, ok. I had nothing to hide. She saw there wasn't anything and walked away. A few minutes later, she came up to me, AGAIN! She said the manager asked to check again. Ok, I was like seriously?! Gave her my Louis Vuitton and told her to check her damn self. She saw there wasn't anything in there once again. Ok...walked over to the magazines, grabbed cosmo and walked over to the counter, paid for my stuff and then was confronted by this white manager with glasses at the door. I handed him my receipt, just bc I thought he was checking and greeting people. Nope. He YELLED at me saying to never come this store again that I tried stealing shampoo multiple times! Wtf?!!!!? I told him they checked me multiple times. He's like, yea bc you probably put it back. When?! He then shouted to leave...duh, like I would stay. I was so HUMILIATED! Sooo do yourself a favor and just don't come here. read more

Let's start with the pros shall we: Considering I live less than a mile away, this is perfect out of pure convenience. I also take full advantage of their rewards program, and I almost always have extra bucks or a coupon to use. I'm here on the regular for makeup, cause I'm a drugstore kinda girl. Also, I must say customer service has greatly improved here. Unfortunately my biggest pet peeve here is no one does any restocking. Sometimes I will come in for 5 or 6 items and only be able to get 1 or 2 because the shelves are empty. Every other cvs I have been to is usually completely stocked! It's a bit ridiculous to see rows up empty spaces. I also hate the amount of homeless people that hang out outside. They usually are asking guests for money or booze from inside. If I have the time, I'll drive to another location. read more

The pharmacy here is atrocious! Avoid at all costs. I cannot believe how consistently understaffed they are it's literally an embarrassment to such a well known corporation. They are also frequently out of medications which also speaks to their purchasing incompetency. Today I was told there was a 30 min wait, after 40 they said it's almost ready, finally after an HOUR I said I had to go get my kids from school and as I was walking out they paged me to say that my script was ONE day expired. After all that! Finally 2 hours later I have my stuff... what a complete waste of time. read more

Requested a refill last week and I'm told over the weekend that they have issues with the prescription and insurance. They tell me to call my doctor to clarify the refill so I do. Nothing gets done. Follow up the next day and they tell me that the doctor's office never called or sent the new information (odd because this has never happened before, they are usually on top of everything). Call the doctor again and I'm reassured that they made the necessary corrections and sent it to the pharmacy. Call the pharmacy and they still claim that the doctor didn't send them anything. Another freaking day goes by between waiting for call backs and CVS having me on hold for a freaking decade. Next day the doctor's office makes sure to call the pharmacist directly to correct it and have my prescription filled ASAP since it's related to my pregnancy. I call the pharmacy and they ASSURE ME that it's been solved and that they are filling my prescription. Then when we go to pick up the medication they say they couldn't fill it because the issue was never resolved. I've been dealing with you for 3 freaking days without my medication that's for the well-being of my unborn child. F you guys. If you had at least not told me that the issue was resolved, I would have been able to call the doctor's office again and get things sorted but you had to lie and now it's another night without my medication. Going to take all of my family's prescriptions elsewhere because I'm over this bs. read more

Stopped by after having surgery so my wife could pick up the doctor's prescription. Have been here over an hour and still waiting. Pharmacy tech refused to fill prescription because she was "off in 20 minutes". This left the pharmacist having to fill prescriptions. Won't return. read more

I stopped in to buy about 6 six-packs of Glucerna and looked around for a shopping cart since I'm disabled and walk with a cane. A worker was near the front entrance and asked if I could help so I asked about a shopping cart. I was told they have none since "they always take them". I said, "Well, I guess I can't shop here" and the employee said, "Sorry, have a good day". Now I can understand the issue about the shopping carts, although they could invest in the kind that lock beyond a certain distance. However, I'm writing this because there was no effort to help me, no offer of assistance. The employee could have asked what I needed and perhaps offered to carry it for me. If the store is too understaffed for that, she still should have inquired and let me know, if she indeed could not leave the inside of the front door, then explained that. Instead, the message was clear--"You are not worth my time". read more

Are you serious...can't use a bathroom!!!! I'm here waiting for 2 prescriptions, asked to use the restroom they said management said it's out of order. I found the manager to plead my case and he said, they said they were told no. What in the actual F*CK?!?!?!?! read more

Let me start that I only come to the pharmacy out of convenience only as the service really suck specially when picking up medication! Why do i keep coming here? Well because there are no close or remotely close pharmacies around for such a populated. The service is way is sub par: -The pharmacy techs barely and sometimes do not greet when dropping off prescription -when picking up the wait is a good 15 min if there are 2 people ahead if there is a bigger line the wait time gets to double -the copay is much cheaper at Costco for same prescription and same dosages ( that shows you how much they rip us off) . Too bad Costco is a bad far -the pharmacy person "Tina" is rude , slow and needs a lesson in customer service. Im there once every 2 weeks and it takes her over a minute to look up my info with DOB provided each time and full name. She is always over chewing gum every time. All in all, i wish there was another pharmacy in the vicinity! read more

on july 5, 2018, i walked into the store and bought their heating pad. they charged me $25.79 (found out later, $0.80 over the listed price [$24.99]) when my husband went to return it, they said it didn't match the records and issued a store credit for $20 - we had the correct receipt, but the manager said it was not. therefore we have to take the store credit of $20 tr#2509 7538 1868 5350 21 dt 07-05-2018 at 11:25am salesperson albert My real rating is zero stars but we all know that we can't do that. buyer beware, they overcharge then you have to accept a store credit for less than you paid when returning read more

This review is about the store not pharmacy. I come in here from time to time to grab misc items. It's not my favorite CVS because sometimes there are sketchy people outside and it feels a bit unsafe, not well lit. I bought some candy gift items to ship out with my Xmas gifts. I ended up keeping one of them and it tasted weird. I looked at the use by date and it was 12/31/22 - which is 1 week after I purchased it. This bothered me since I had given some of these as gifts, and people probably thought I gave them old candy I already had. Nevertheless, I went in to replace just the one I had. The cashier was not nice at all about it, and really gave me a hard time. Honestly, she acted like it was my fault, and that it was not expired so I should still keep it. She finally agreed to let me grab a replacement, and the two on the shelf had expiration dates of 8/31/22 and 7/31/23. I took the valid one but showed her they are selling old expired products. She was still rude and seemed annoyed about it. All I ask is that you own it and fix the issue without making it awkward for me. I will never shop at this store again. Old products and poor customer service. Fail read more

I love this CVS! My favorite, they always have my back when it comes to refills. They go above and beyond for you to get you everything the right way. I wish these guys were closer to my house. I live next to a 24hr cvs and I hate it because the staff is incredibly stupid and rude everytime. Totally different to this one. The lady's all know I'm there to refill or pick up. And insurance is a breeze with them. They make it super easy for me everytime and they are fast! Hands down best CVS with the best customer service ever! Thanks for everything guys!!!! read more

Always great help here if you ask for it. Guy behind the counter on Saturday afternoon was very funny and enjoying his day and job. Always nice to see a smile behind the counter. I like this store as its always a store you can go into and find something for that persons Birthday Gift that you happened to forget. Start off with a card, then a balloon, then margaritas for the adults or kids toys for the kiddos. Don't forget the candy isle, makeup isle or bargain isles. Oh Yeah, make sure to give them your rewards number to save even more money! read more

CVS Pharmacy - Drugstores Near Me - ANAHEIM, California

I've been a customer of this CVS for almost 20 years. The asshole manager decided that customers can no longer use the restrooms. I made a scene in front of other customers and told him my thoughts of his poor managing skills and I'm no longer a customer!! read more

I was on hold for 18 min. For the pharmacy before I hung up. Earlier in the day I called and they wouldn't tell me if they had a certain drug in stock unless I drove there to check in person. I was 25 mi. Away at a different pharmacy that was on back order. The staff in the store are great but the pharmacy staff appear overworked and not motivated to help. read more

CVS Pharmacy - Drugstores Near Me - ANAHEIM, California

Since my last review 8 months ago, I'm still satisfied coming to this store. Customer services continues to be great. Especial thanks to Mike today for helping me with my extra bucks that appears to screw up my transaction. He took the time to assist me. Thanks again! read more

I came in to drop off my sons prescription paperss and the lady at the pharmacy said it'll be dOne within 25 minutes, so I left to go to another store to get diapers and I come back to the pharmacy and the lady didn't even put in my sons information in the system! So they got me waiting for another 30 minutes read more

The Asian pharmacist had major attitude problem when I asked a question... continued to tell me she called my cell and left me a voicemail however I had my phone in front of her showing nothing on my phone.... she was VERY RUDE!!! read more

Honestly I go here ALL the time. Today was the worst experience!!! I always use my $3 off rewards and when I went to use it they kept telling me MY number was wrong. How can my number be wrong if it's the only one I've used for YEARS. Then she continued to tell me that since I got the $3 off from the pharmacy I can only purchase my items at their desk instead of the front???? Moving forward I go to the pharmacy... he tells me THE SAME THING. I work at sprouts so I know all about customer service & if there was ANY problem we would accommodate with anything. Shit we even let people return things that are HALF eaten. You know why??? Because in the the work world the CUSTOMER is always right. I'm only 19 & all of these people were way older & had no common courtesy. Now I'm not broke & I didn't need the $3 off that bad but if they are the ones who gave me the coupon on my receipt why wouldn't I use it? End of the story I didn't get my discount & I had to pay full price. If this was me at work I would have definitely gave the person a percentage off to match $3 off or as close as I could get to it. I would never say sorry nothing we can do about it. Pathetic . read more

This CVS is never overcrowded. What I like about all CVS's in general is the coupons that seem to print on most of my receipts! $5 off a purchase of $15 or more is incentive for me! I have used their pharmacy before and their prices beat most others except for Costco (FYI, you do not have to be a Costco member to use their pharmacy) They have all of the toiletries that a girl may need. read more

This rating is for the the pharmacy/ pharmacist Cathy who advised my dad that potassium supplement is prescription only. She then showed him a bottle of iron supplement and stated that it should work the same. I always get potassium gluconate OTC. I called the pharmacy later to advise pharmacist Cathy that she was wrong. Instead of saying sorry or thank you she just said OK and hung up.Be careful when you get your prescriptions filled at this pharmacy. So long story short, I asked my dad to pick up a bottle of Potassium and came home w iron supllemen. He wasted his time for nothing. This pharmacist should go back to pharmacy school. read more