This company was pleasant to work with from the start. I spoke with Edgar, and he assured me that…read moredespite the challenges of 4 flat tires, dead battery and where my car was parked, he would not fail in getting it to me. I am 70+ miles away. I will definitely use this company again, bookmarked on my yelp folders for easy access!

Good guy. Very fair. Eddy helped me out with a tow…read moreimmediately and fair price. I'm glad he's my neighbor!

Great service! They were quick, professional, and very careful with my car. The whole process was…read moresmooth and hassle-free. Definitely recommend Luxury Towing if you need fast and reliable towing service!

Great service! My car broke down, so I gave them a call. They were easy to get in contact with and…read morewere able to get my car safely back home. Adrian, the tow truck driver, was super nice, helpful, and made the whole situation a lot less stressful. I really appreciate the great service and would highly recommend them!

My car got towed called in the morning talk to the main staff he is super polite and helpful which…read moremany towing companies are not I also called after hours talked to night staff Amanda was so kind and try to help him

I left Dixon's Motor Service in tears today. We take responsibility for our car having expired…read moreregistration, but that does not excuse unclear pricing or the way I was spoken to when I questioned the bill. This morning, my husband discovered that his car was missing from where he had parked it. The San Gabriel Police Department confirmed that it had been towed the day before because of expired registration. It's an older car that needs a battery and other repairs, and we simply haven't had the funds to fix it. We've been hoping to keep it as a backup vehicle. We immediately started handling everything needed to get it released, including the DMV paperwork, a moving permit because it still needs a smog check, and a $197 police release fee. We wanted to pick it up as quickly as possible to avoid accumulating storage charges. Before going to Dixon's, I called and spoke with John, who was very nice. I explained that our car had been towed and asked about the daily cost. He told me $85 per day. I called again to confirm how many days we would be charged. A woman explained that they charge by calendar day, not by 24-hour periods, so we owed two days at $85 each: $170. No additional towing charge was mentioned to me during either conversation. Based on those calls, I understood that we would owe $170 when we arrived. Once we got there, Mariano, who was also polite, needed to call someone for instructions on processing the release. That was when we were suddenly told the total was $420: $250 for the tow, plus $170 for storage. Dixon's is only 0.2 miles from our house, literally around the block. I was shocked. When I questioned why the additional $250 had never been mentioned, a woman who identified herself as Amy spoke with me by phone. When I explained what John had told me, she said I shouldn't have been speaking to him because he was "only a driver." But I had called their business, and he was the person who answered. I explained that I had called a second time and had been told $170. Amy said she had told me about the charge and that the conversations were recorded. She offered to let me hear the recording, and I immediately said yes--please pull it up so we could hear what was actually said. No recording was played for me. Instead, she told me, "It's $420, and if you don't like it, leave my office now." That response stunned me. I was upset and, in frustration, called them thieves. She responded that the police were the ones who had our car towed and that I should take it up with them. My husband asked me to step outside, and I burst into tears. I had explained that he is a disabled veteran and that this unexpected expense was a financial hardship. I felt there was no compassion or willingness to address why the amount I understood from the phone calls was so different from the bill. We paid the $420 because leaving the car there would only mean more storage charges. I understand why the car was towed, and I understand that towing costs money. My complaint is about the failure to clearly explain the full cost during two phone calls and the dismissive treatment when I asked about it. Being told to leave after requesting a recording that was offered to me was completely unacceptable. If you have to deal with this business, ask for the full, itemized release total, including towing and every additional fee, before you arrive. This was an incredibly upsetting experience.

Absolutely great tow service! He was professional, friendly, quick, and made a stressful situation…read moremuch easier. Highly recommend him to anyone who needs a reliable tow.

Getting a flat tire after most tire shops are closed is super stressful…read more Fortunately, the tow truck driver not only solved my problem, but also encouraged me to find a tire shop that may still be open so I don't have to wait the next day and spend more money than I have to. Thank you so much for your help! Please keep up the great work.

Arrived quick and was very friendly. I will definitely be using Budget Towing Service if I'm ever…read morein need again.

REALLY EXPERIENCED had a surprisingly smooth experience with this towing service. From the moment I…read morecalled, they were quick, professional, and clear about the wait time and pricing. The driver arrived earlier than expected, handled my car carefully, and explained everything he was doing so I felt comfortable throughout the process. What really stood out was how respectful and patient he was--no attitude, no rushing, just solid service when I really needed it. For something as stressful as a breakdown, they made the whole situation way easier than I expected. I'd definitely use them again if I ever need towing and would recommend them to anyone looking for reliable, honest help on the road.

When the PriRunner needs a ride, very rare occurrence but it's over 260k miles so it happens, I hit…read moreup Junior. Best price and when he says 20 mins, he means 20 mins, not an hour or more, and he takes his time and does things right and secure. This last tow was from Topanga Canyon to Burbank and went super smooth.

I contacted Roze Towing late evening on a Monday to see if I could get a quote for the next…read moremorning. Junior answered almost immediately and the quote for the towing was definitely fair. Junior arrived on time the next day and the toll went by quick. Most importantly, Junior was very careful with my car. I couldn't be more satisfied with my services!

I had an excellent experience with this tow truck company! From the moment I called, he was…read moreprofessional, friendly, and responsive. Charlie arrived sooner than expected, handled my vehicle with great care, and made a stressful situation so much easier. Highly recommend Charlie tow truck Thank you Charlie

Needed a tow for a work truck and Charlie showed up within an hour. Was very professional and very…read morefriendly. The truck was hooked up and ready to go within 20 min. Very reasonable price. Would highly recommend Charlies towing.

Huge shoutout to Corey who came for a AAA battery jump start request. It was for my dad's old car…read moreand it was completely dead. We couldn't even pop the trunk! But Corey was super patient and figured it out. He was friendly, efficient, and super knowledgable. He also gave me some tips and pointers on maintaining the old vehicle. Highly recommend this company and whatever management is doing, y'all are doing it right! TIL, if you drive a 90s Mercedes and your battery is completely dead. Passenger side has access to the power cables to get a jump!

avoid this place like the plague. I had a tow appointment scheduled for 5pm and the first driver…read morearrived at 1:30pm... not sure why but he was nice about it and left. the second driver arrived at 4:42, and I advised that no one was there yet as the appointment was set for 5-6pm window. he gave me extreme attitude like a child about how it was basically my fault for not being there, something about a break he was going on soon? threatened that if I wasn't there now then I'd have to wait until 7 and hung up. I called dispatch at auto car and he seemed understanding and nice, he said he'd get someone out in 20. I waited over an hour and called aaa, they looked into and saw that both tickets were closed, so I had basically been sitting outside waiting for nothing. literally run from this place, or find a horse to tow your car.