This time I do have a complaint... DO NOT GO TO THE HAIR…read moreSTUDIO ON 4TH ON SOUTH SIDE BETHLEHEM!! I went there to get my hair colored purple on May 23, 2018 for the first time. The girl who colored it was there alone. She, apparently, thought she used a permanent, locked in color, as I specifically asked and was told it was. The cost for a double process? $ 130.00...okay fine...my friend paid for it as a gift for me...within less than one week, Wednesday to Sunday, a total of 3 washes, the color was completely gone! So, when they reopened on Tuesday, I called and spoke to the manager. She said I had "porous" hair and that's probably why it had washed out, but agreed to redo the color. So, on Wednesday, May 30, 2018, I went back for a recolor. I was told by the manager at this point that the stylist was mistaken, that the previous color used was only semi permanent (although even that should still have lasted 26-30 washes). But that on this day, a permanent, Matrix color would be used. So, I go home with purple color again. I purchased special matrix brand shampoo and conditioner from the salon (even though I had used Pantene color lock shampoo the previous coloring) , to ensure it would stay in longer and the following Friday even went to a different salon (as they don't carry this) and purchased a specially made color depositing conditioner to use between shampoos. Well, you guessed it...in 4 washes, it was out again!!! I called and spoke with the manager again, asking for a refund, which she refused. She first said that the stylist used a locked in color, then back peddled and said it was again a different b4and, but semi permanent color used the second time. Her only solution was that she would go out and "purchase a permanent locked in purple color as,we don't carry it here at the salon". As it was my only recourse, I agreed. My friend who paid for it is from Pittsburgh. She called yesterday to demand a refund. The manager refused to take the call. So she called again and spoke with her today. She is still refusing a refund, and is today again saying it was a permanent color used and it is my hairs fault the color came out within 4 washes!!! This is complete and utter bs!! We paid $130.00 for ABSOLUTELY NOTHING! The manager was supposed to call me when she picked up the "new permanent color", which she never even went to get. So, now, my only recourse is to call out the salon on their poor quality and even worse customer service and satisfaction! I now need to go elsewhere and pay again to get my hair colored a 3rd time. My sister has a wedding coming up and I'd love for this to be settled way before this happens... Please if you can, copy and share this! (Idk how to make this shareable) Do not waste your hard earned money getting services at this salon. Satisfaction is NOT guaranteed!

I have been coming to The Hair Studio on 4th since I was 10 years old! i absolutely love the…read moreservice provided as well as the customer satisfaction! My hair is always so soft and just the way i wanted it. I have never been disappointed. Forever grateful for Janette, Naira, and Shanice! You ladies are the best at what you do! CHECK THEM OUT ASAP!

I feel good about going to Hair Etc. during this pandemic. They have lots of sanitation practices…read morein place, everyone is masked, and the place is very clean. They sanitize every station after each customer - I saw it being done. I have been going to Polly at Hair Etc. for four years, and love the style she created for me. She cut my hair back in March, and it STILL looked good in August.

Visited twice. Not impressed. I called to find out prices before I made the appointment. I…read moreexplained my type and length of hair. She told me it would be $22. I questioned that price as it seemed low but she confirmed that was what I'd be charged. I made the appointment. The first cut was just ok. When I went to settle the bill she told me it would be $30. Although this price is still not what I would consider high, I was told a different amount over the phone. Irritated, I paid the bill. Since first impressions aren't always accurate, I thought I'd give it another chance. Second cut was awful (same stylist)! I will not be going back. In addition to a bad cut and the pricing issue, the atmosphere of the place was not relaxing. It was loud...many of the stylist seem to be loud talkers.

This was my first time ever coloring my hair, so I relied heavily on the stylist's professional…read morerecommendation and expertise. I came in wanting brighter blonde with more lift and dimension, but was advised (color by Karol) to do balayage instead of traditional highlights. Unfortunately, the end result was extremely warm and the brightness sat far too low, with little brightness near the root or around the face frame -- not at all the look I had communicated I wanted, or the look I showed through inspiration pictures. What's especially frustrating is that I voiced concerns DURING the appointment. While my hair was being foiled and while it was being cut, I mentioned that it did not seem like enough brightness or placement to achieve the result I wanted. Looking back, it also made very little sense that the haircut was completed after the balayage placement, because additional length removed would have essentially cut off much if not all of the color that had just been added (cut with Raquel). After the appointment, I immediately sent extensive messages expressing my concerns and asking for help correcting the issue. Instead of feeling heard or supported, I felt the responsibility was turned back on me, despite trusting the stylist's recommendation as someone with no prior hair coloring experience. What also left a bad impression was how strongly I was pushed to come back into the salon for another appointment rather than having any meaningful conversation about resolution over the phone. It felt less like they wanted to genuinely address the issue and more like they wanted me back in the chair where I would feel pressured to simply agree to whatever "fix" and charges were presented to me. Which is essentially what ended up happening. To make matters worse, I was ultimately required to pay FULL PRICE AGAIN to fix a mistake that was not mine. Neither the stylist nor the salon owner were willing to meaningfully negotiate or work toward a fair resolution, and I was charged full price for both appointments. In the span of two weeks and the entirety of two Saturdays, I spent a total of $585 FOR HIGHLIGHTS trying to achieve a result that should have been done correctly the first time. I understand hair services can vary, but professionalism also includes accountability and customer service when expectations clearly are not met. Sadly, this experience left me feeling dismissed, frustrated, and unsupported as a first-time color client.

started going here because it was recommended by a friend who also has short hair. I got one of the…read morebest haircuts I ever had. plus everyone was so pleasant. definitely will continue to go there.

Absolutely beautiful experience at Hairitage Beauty Salon! I got a silk press, and my hair came out…read moreflawless, silky, bouncy, and smooth. I have natural 4C hair so this was a big deal. Their new location is gorgeous and has such a welcoming vibe. This is my second time leaving a review, but it seems like they keep disappearing. Hopefully, this one stays because they truly deserve the recognition!

I have made multiple attempts to reach out to this "alleged" business both via telephone and…read morethrough the website posted on their web page. However, to no avail. Either they are no longer in business or they are just unprofessional.

I've been a customer for over 15 years and I hope Michael will cut my hair until he is officially…read moredone cutting hair because he is the very best. Communication/appointments all straightforward, can be done thru text with frequent reminders optional. A singular quality experience every appointment.

I have to say that I've been going to Flav's for a number of years now and this is the best Hair…read moresalon I've ever gone to. Not only is the staff very helpful and always friendly, but my hair always looks fantastic and the salon is clean, chic and stylish! The owner Michael is a truly a talented artist and always delivers on whatever hair magic I ask him to create! They are also open on Sundays which is very convenient for my schedule! This salon feels like home and I know I'll never need to go anywhere else for my hair! Thanks for always keeping me looking fresh and styled!

Absolutely wonderful! This is the only place I trusted with my haircuts in the Lehigh Valley. The…read morestaff is super friendly (I got my cut with Joanie, she's awesome) and the salon is cute and very clean. Joanie asked for my ideas for my hair and she would give me suggestions and remember the style for the next appointment. I've referred numerous people here for a haircut over the years. 100% recommend!

Jamie D clearly has never been to THIS salon (perhaps one by the same name in his home turf?)! What…read morea buffoon! The staff is experienced, talented, and uber friendly! They will help you look your best and give honest feedback during consults. They go out of their way to Get you scheduled and give you their full attention during your appointment. You always feel like family here and you will leave happy and satisfied. Suzie and Joni are rockstars!

Always the best quality, exactly what I was looking for and always the vibe to brighten my day!…read moreRequest Timmy for your next color service

I have been going to Timmy for the past 5 years and he is the absolute best! Both the Kelly's are…read moreso nice and so friendly!

The professional stylist did a great job with my shoulder length hair, making me feel human again!…read moreBeautiful cut! Much appreciated!

WOMEN WITH HAIR LOSS --- CAUTION!!!!  READ THIS BEFORE YOU VISIT THIS SALON!!!  In March of 2021 I…read moremet with Trish Strucke, the owner of this salon.  She convinced me to sign a contract worth a minimum of $16,200 for hair replacement services.  After she charged the initial $1,800 and shaved the top of my head and installed a hairpiece I learned from her staff that she was having terrible supply chain issues and in some cases it was taking up to ONE YEAR to get additional hairpieces.  These hairpieces they glue to your head are only supposed to last 3 to 4 months.  Trish kept assuring me they would get pieces for me.  They had ALREADY SHAVED THE TOP OF MY HEAD.  Read that again... seriously!!!!  The first piece did match my length and curl pattern.  Nettie and Jen did a great job dying the piece and my hair to match.  When it was time to get a second piece installed the piece they had was on a different base which would not stay glued to my head because the base was not porous.  When I washed my hair, the water and soap that got under the piece could not all get out which eroded the glue and tape and caused the piece to lift.  I drove all the way back to the salon at least 2 times to have it reapplied.  Trish's team knew this was a bad piece and they even told me it was not meant to be a piece glued to a head as it was cut from a wig.  Wigs are meant to be removed at night not glued to your scalp!  After 4 weeks they finally told me they had another piece for me.  Trish behaved as though she was doing me a huge favor "allowing the piece to be replaced early at no cost to me".  Really???  The story gets much worse... the new piece was not shown to me before it was washed and ready to be prepared for attachment to my head.  Someone said they weren't sure if this piece was long enough for me. The piece was glued to my head and my own hair was trimmed about an inch and a half even though they knew I wanted to grow my hair.  They dried my hair with a diffuser and I looked like a poodle when they were done.  I wasn't crazy about it but I thought it was just the way they dried it.  The next day I realized what a terrible problem I had.  The piece they glued to my head was 3 or 4 inches shorter than my hair!!!  The curl was significantly tighter than my natural wave.  It was terrible.   I am very capable and knowledgeable about how to work with my hair and hair pieces. There was absolutely no way I could make this piece work with my hair.  It looked so terrible. Like a cheap fake wig.  Somebody actually asked me if I was "unwell".  They thought I had cancer because I was wearing a wig!!!  And I had already spent well over $3,000 at this salon.  I learned the reason for these issues is a supply chain issue Trish has with her suppliers in China due to the pandemic.   She was having this problem since the beginning of the pandemic in March 2020 - fully ONE YEAR BEFORE I MET WITH HER AND SHE CONVINCED ME TO HAVE MY HEAD SHAVED AND SPEND OVER $3,000!!!!  So Trish knew she couldn't fulfill the contract I signed and she charged me for.  I had to find another salon and spend many thousands more to get this fixed.  I am currently disputing $2,700 worth of these charges.  I will continue to fight this and will continue to share my experience with everyone I know and in every online forum and on all websites I interact with so that every woman or man who has hair loss knows to stay far away from this salon until I get satisfaction.  Trish is taking advantage of people with hair loss and cancer when they are at their most vulnerable.  Her website says "Hair Replacement & Integration - A solution to full head thinning encountered by many men and women. These comfortable alternative hair systems will be virtually undetectable with minimal restrictions while providing a completely natural look and feel."  Completely untrue.  STAY AWAY!!!!