Northern Bank and Trust Company of Billerica has the best customer service. I would like to thank…read moreYomaira Rosario for helping me with a refund issue I had with Amazon. I have been a customer of Northern Bank & Trust for 35+ years. They have always been helpful with all my banking needs. Christine MacMillan

I have been with East Cambridge savings sense 1970, have always been treated very well and helped…read moreme with buying most of my properties.Now have been using the Broadway branch in Arlington best associates ever and from the east Cambridge branch, Essie,and Natasha are always friendly and respectful and ready to help us.Ill always stay with them thanks Ladies Tony I

I have no idea what happened or how it happened, but things at this branch have completely turned…read morearound. The last several times I've stopped in, everyone had been lovely and helpful. And when I had a bothersome problem, they stopped everything and really went above and beyond the call to make sure I had everything I needed. Whatever you guys did, just keep doing it.

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

AMAZING customer service! I thought that I was going to have an issue with a certain situation but…read morethe owner Barry took his time and helped me through it and also made sure that it was resolved so that I was able to get my insurance coverage! treated me like I was a long time friend and not just a re person/customer! i HIGHLY HIGHLY HIGHLY recommend you contact him for ANYTHING regarding coverage/quotes cause the pricing NO other insurance company that I tried contacting before can NOT BEAT Precision Insurance Company, AGAIN thank you Mr. Barry Smith for all your help/kindness!!

I recently opened an account with Leader Bank, and Alejandro helped me throughout the entire…read moreprocess. He was extremely professional, patient, and knowledgeable. He took the time to explain everything clearly, answered all my questions, and made the whole experience feel simple and stress-free. The process was much easier than I expected, and I truly appreciated Alejandro's excellent customer service and attention to detail. I highly recommend asking for him if you are considering opening an account or need any banking assistance. Thank you, Alejandro, for making the experience so smooth and pleasant!

Great Service and always helpful staff. Highly recommended. Matt and Shannon are really…read moreprofessional and offer best options and rates. Will go there again for sure.

I came to this branch so that I could purchase discounted tickets for Six Flags great adventure in…read moreNew, Jersey. The process went extremely quick and was affordable. When I plan on getting tickets to go once again as this is a park needing more days than one, I would certainly hope to be able to go to an AAA office branch as smoothly as this one.

Prompt service from Tracy Ann Napolitano for notary service. This particular branch also has RMV…read moreservices on site, which is a great feature and avoids having to visit the RMV for many services, but I did not make use of those services during this particular (most recent) visit.

Great staff, very helpful!! The bank has alot of local AT M,'s. I've been going there for years.read more

Great experience with all the staff here! Helpful and considerate..when you walk into the branch…read moreafter being there just once, everyone knew my name. SO HAPPY I SWITCHED from Bank of America!

The bank manager, Ilva Velmishi, has gone above and beyond to help my family with fixing and…read morecorrecting issues with our accounts. I highly recommend reaching out to her for your banking needs.

Greg Allen was most helpful! he answered my questions and met my needs, thank you!read more