Just sat there for 10 minutes waiting to speak with a associate about my account. Sat right outside…read morehis office and he didn't even look up. A woman walking right by me with no acknowledgement. I will take my business elsewhere.

Convenient location and great service. I personally work with Cheryl Pedjoe and she really goes…read moreabove and beyond for clients. From the personalized card I got in the mail, to her prompt responses to my frantic phone calls and emails when I couldn't access my online banking account - she helped to make each experience memorable. I was hesitant to switch banks, but I am so glad I did!

The is not necessarily for this location, but for the whole company. These people in general, are…read moreawful to deal with. When I was getting ready to finance my car purchase I found out this bank reported a incorrect mortgage balance to the credit bureau, by a very large amount, possibly causing me a point or 2 in the finance rate. It is beyond ridiculous that this bank made that large of an error. It was a big, big difference.

Horrible online experience attempting to transfer money from money market to checking in order to…read morepay bills. While closing account, mgr standing aside clerk, was yapping about daughter's wedding plans and could have cared less that somebody was in there to pull money from their bank.

I have been a customer of Currency Exchange International since 2023, and unfortunately, I had a…read morevery disappointing experience on August 21st, 2026. I went there with my teenage daughter to purchase €1,500. The employee counted the money next to me, and I asked him to include €5 bills. He then placed the money in an envelope and gave it to me. I received a receipt showing that I had purchased €1,500. When we got back to the car, I decided to count the money, and unfortunately, I discovered that there were only €1,400 in the envelope--€100 was missing. I was shocked because I had never experienced anything like this before. Unfortunately, since the receipt showed €1,500, I had no way to prove that I was actually given only €1,400. I trusted the employee and never thought I needed to count the money before leaving. In the past, I had always had a good experience at this location, especially with a young lady who was very professional and trustworthy. After this experience, however, I have completely lost my trust in this location and will not be returning. I hope management takes this matter seriously and reminds employees that customers should receive exactly the amount they pay for.

What a great service! Maria was not only professional in the transaction but went above and beyond…read morein explaining how to handle out-of-circulation notes and in carrying a pleasant conversation about her global worldwide interests - your employer is lucky! The whole experience felt like I am a world traveler again. Thank you Maria!

Just got my license renewed at this location. The younger woman working the front counter was very…read morefriendly and gave me the forms as soon as I walked in. Jesus was also very helpful in answering any questions and taking care of the process smoothly and surely. My appointment was at 12:10 and they had me out of there by 12:35, with time to spare for my lunch break. I highly recommend any document renewal at this location, especially when presented with the RMV as the alternative.

This AAA location is awful. They treat customers like a burden. I don't know where they find the…read morepeople who work here but they are miserable. They do not post the hours for registry services and think you are an idiot if you do not know the hours. Avoid like the plague. You would be better off going to the Registry than having to endure 2 minutes with these horrible people. Two stars just so you don't skip this review.

I have been a customer of Village Bank for over 40 years. I have had multiple accounts with them…read moreincluding multiple Mortgages that we never paid late and paid off . The last mortgage Village Bank held for us was paid off this past July. Up to now I would recommend them as the best bank around till the past couple of days. As of right at this moment as I write this review I would not recommend them to my worst enemy. My husband and I grew up in Newton, lived in Newton, and were treated as valued customers. My husband works for the City of Newton and we have remained loyal customers to them. Village Bank was and is the only Bank we recommend to our family and friends till now unless they redeem themselves fast. Their reasoning and treatment is in acceptable. I began an on line application for a home equity loan and the information, treatment and contact with their loan department since I started the application has left me dumbfounded and scratching my head. It all started with Joan who called me with regards to my on line application who relayed the very disturbing information that they will not consider processing my loan. She sought permission and approval to process my simple loan from the vise president and I believe it was Denise who ultimately decided against processing my loan request. The reason why is outrageous. I was legitimately outraged, mad, upset and discriminated against. What I learned from her was horrifying. Village Bank has held loans from us in the past and it didn't make sense to us why they wouldn't even consider our application. I asked Joan to have Denise, another VP or President to call me to explain their reasoning of not processing my loan further and to attempt to get them to reconsider. I called today and I left a message with Denise who I was told was in a meeting and that she would call me by the end of the Day and that didn't happen. All I wanted was to be treated like a valued customer as their message says while you wait on hold. At 2pm today I called back after not hearing from Denise and spoke to a great guy Ed today who will hopefully get me in contact with Joe to resolve the awful treatment I have received thus far. Denise had left for the day! So not only was I not treated like a valued customer I was also not worthy of a call back. Time will tell if Village Bank will stand by their so called valued words and customers. Let's see if redeem themselves. Sincerely from a once valued customer!

Been a member of this bank for years. They've generally been great service wise, but unfortunately…read moretheir turnover rate is very high so i rarely get the same teller twice. Also they are on the Sum network so if you need to get money out of an atm you need to find a sum network atm otherwise you will be charged a few bucks for fees.

While home for a few days, I had to help my father with some of his banking needs. Having been a…read moreresident of Walpole for over 50 years, this has been his bank for longer than I can remember. When I lived in the area I also had some accounts here, but not in many years. The associates here have always been friendly and helpful. They offer walk in service, as well as drive thru. They offer Saturday hours until noon, something I haven't seen since moving to the south, and the whole gamut of accounts from savings, to checking, money market, CDs, and I'm sure many I've never heard of. It's a shame more hometown banks like this don't still exist. I was happy to go with my father, and see they're still taking care of him, and are very respectful even as he gets up there in age.

0n each occasion I had dealings with bank personnel at Walpole Bank I was treated courtiously and…read morepromptly.

I was very impressed. All the staff were nice, and seemed to know what they were doing. I would…read morerecommend this to anyone in need of a financial advisor. They were very clear on directions and seemed eager to help.

Great service and accurate reporting. They work in the best interest for their clients at a…read morereasonable cost.

I had a great experience at the Marlborough MA location. I worked with Heather Bell and have never…read morefound a tax professional as knowledgeable and smart as Heather. I have full confidence that I got the best outcome. I already made my appointment with her for next year and expect to always go back to see her. Also, Dawn, the receptionist was great. She worked with me to get an appointment that fit my very chaotic schedule and was very friendly and easy to work with.