I can say my experience started with checking out another well-reviewed insurance agency out of…read moreFresh Pond but felt the service was a little impersonal. First the owner sent me one agent that made first contact with me by asking me to review an auto and renters policies despite originally stating I was seeking only renters at the time. No policies were attached to the email and after I asked a few days later if they were actually mailed instead I heard nothing for several weeks until I reached out to their main email again. The owner then sent me another agent that also set up an auto and renters policy combo but this time actually attached it. Then the first agent came back out of nowhere with her own policies. Good grief. I told that story to tell this one, Alexis at Click Insurance is an all-star MVP and I'm wicked happy I went with my gut after seeing the other reviews. I knew there was potential bit of savings to be had by bundling auto and renters and after speaking with Alexis for no more than five minutes I knew she was going to find me the very best coverage for me. Floored by the thoroughness and transparency. Multiple comps were run and I ended up with a new insurance company once she showed me how I could get better auto coverage all around, plus renters, for less than what I was currently paying for just my auto policy! Can't beat that! She answered all my questions and took care of everything. Making it even easier, all I had to do was digitally sign some documents by email and, voila, done!

Their service was great when I first signed up. However, the next year, when I have questions about…read morerenewal my policy, I emailed the agent who helped me to sign up several times and never heard back from her. I then call their office line - it always goes to the voice mail and I am still having a hard time to talk to a real person who can actually help me with a simple question. Very poor service. I need to find another insurance agency next year.

This company is amazing they've always done so much for me and got me the best prices ever use themread more

Todd and Cheri are such a wealth of information anytime I stop…read more in the office. Not only helpful, but saved me money on top of it all. I wouldn't hesitate to send family or friends. Walter K

Personable and professional, Mike and June Spinney know insurance inside and out and not only…read moreeducated me, but provided more coverage for less money than I was paying one of the large insurance providers. I am happy and feel better about insurance more than ever.

I can honestly say, the best insurance agency I've ever dealt with, this is why I've been with them…read morefor over 30 years! I started working with the old man, John, wonderful man, then with Mike and June, a wonderful couple. Always attentive, always looking out for you, I almost made a mistake in an auto purchase and the went the extra distance to help me out. They truly go way above and beyond and I can't thank them enough - You guys are the best!

I have had 2 experiences in which I needed my insurance forms adjusted by Robert Kuchefski. I sent…read morehim the emails outlining what I needed and did not receive a response from him until I called 2 days later and he informed me he did not see the email and needed me to resend it. I then got the run around from Robert which led to multiple attempts to get the needed documentation. The 2nd time I needed a document adjusted I again did not get a response for several days. I called him, was told to resend him the email and he would get back to me the next day when he was in the office. I was very skeptical after my 1st experience with him. He promised me he would be in the office the following day, handle the document change and get back to me. After not hearing from him I called, Carol answered and did her best to help me because it seems Robert is not available and this is a common theme with this guy being absent. I find this highly unprofessional since I cannot do business until I have the proper insurance documents to enter a facility and work with a client. My business is dependent on someone that conducts business in an unprofessional and dishonest manner.

Have used this company for over 20 years. Currently have 5 cars registered, most with license…read moreplates I want to keep. They consistently have been first rate. Dependable.

I got home and additional valuable insurance through Smollers, and the process was very smooth and…read moreeasy. They got me the best quote of the 3 agencies I spoke with. I was on a tight turnaround for our lender, and they were very accommodating. Someone acknowledged my request for a quote on a weekend day, and we had a quote by the next business day. Taylor Goodwin has been great to work with, responsive, prompt, accommodating, answered all my first time buyer questions, and proactively made sure the lender had everything they need for our approval.

Smoller has been a great Agency to work with. Jessica was my person but has since been promoted…read more Now I have Becky and she is a rock star Agent. Was receptive to getting me the info I needed in a timely manner. I highly suggest her as your new agent.

They will answer all your questions, but not volunteer other helpful information. They are happy to…read moretake your money but are not at all proactive on behalf of the insured. If you're looking for an agency that will have your best interest at heart, best to look elsewhere.

Chris is incredible with helping you with whatever you need he has your best interest at heart ! I…read morehighly recommend!

I have had Becky as my agent for the past few years for car and homeowners and umbrella insurance…read more Unprovoked, this past week she reached out because she was doing a review of my insurance policies and noticed that if I switched providers I would save a significant amount of money as my current provider was raising rates upon renewal. Then, with just a couple emails going back-and-forth, I was switched to a new provider and saved a ton of money. This proactive approach and easy process is why I highly recommend this insurance agency.

I have been with the agency for over 6 months now and I am really pleased with their service. My…read moreagent was clear about explaining my policy and I haven't had any issues since!

I've been a client for years, and have had to change cpa's multiple times. But this tax season was…read moreunacceptable. I first reached out in April and got a delayed reply with a sudden price increase, despite no change in my situation. After asking to continue via email (as I always have), I followed up over a week ago with no response. It's now June 17. This is not transparent or professional service - just poor communication. This company is SCAM likely. Time to move on.

The WORST firm I have ever seen. We have been a small business client for over 5 years and they…read morehave missed the filing deadline for K-1's EVERY YEAR. Now we are having to re-file for 2021 and 2022 because of their ERRORS. Do not even consider hiring Michael Hamlin. You will regret it. This guy goes on vacation all the time and does not care if he leaves you hanging. We are about to sue them for malpractice and negligence.