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    Edward Sullivan Insurance

    3.9 (11 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Edward Sullivan Insurance

    Homeowner or property

    Car and truck insurance

    Life insurance

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    8 months ago

    This company is amazing they've always done so much for me and got me the best prices ever use them

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    Norfolk & Dedham Group - Metal hose

    Norfolk & Dedham Group

    (71 reviews)

    OK, an update to my recent review is due (it is the correct Yelp thing to do!): not only did…read moreNorfolk & Dedham send me the message that is posted here on Yelp, but I also received a private message from their Chief Marketing Officer apologizing and offering an explanation of what happened (along with his direct contact information) I replied to him with a thank you, especially for admitting what had happened and the strange details. The majority of companies don't even acknowledge the initial complaint and/or review, and N&D went well beyond that. All is well now, the year's premium paid in full and I am feeling much better!

    I had full coverage with this auto insurance company. My parked car was hit by another driver while…read moreI was inside CVS. I immediately called the police to report the accident. The next day I filed a claim and even went back to CVS and checked with several nearby businesses for surveillance cameras, but none had any footage. I've never been in an accident or hit anyone's car in my life. After some time, my claim was denied by Tracy Larkwich, who was extremely rude. After one phone call, she completely stopped answering any of my calls. They denied the claim because they found yellow latex paint on my car. They claimed it doesn't belong on cars in Massachusetts and is usually on poles, so they decided I must have hit something and was lying about the accident. This is ridiculous. There are many vehicles in Massachusetts with yellow latex paint, and the accident happened in February when there was snow on the ground. Instead of helping their customer, this company is victimizing victims just to avoid paying claims. They take your premiums every month but refuse to honor the full coverage when you actually need it. Terrible service, rude adjuster, and completely unfair denial. I would never recommend this company to anyone. Stay away!

    Foley Palenscar Schortmann Insurance Agency - Steve Palenscar CIC LIA

    Foley Palenscar Schortmann Insurance Agency

    (5 reviews)

    I also want to detail my own personal experience due to the other user's 1 star review. My father…read moreis a retired insurance agent, so 4 years ago, I asked if he could help with my policies (home and car) after my previous agency relocated too far away. He found that I was way over insured in some areas (car) and underinsured in others (home, umbrella, etc). Since he was retired and now out of state, he didn't have the ability to handle it all himself. My father recommended Steve Palenscar (a contact he made in the past as an insurance agent) SPECIFICALLY because he knew he would personally work with me to get properly insured, not use a preset default from a computer program. Long story short: Through a discussion over the phone about my finances, assets, family, etc, we were able to personalize my coverage to suit my family personally, and I am now adequately covered in case someone makes a claim against anyone in my immediate family (umbrella policy). I'm not an insurance expert, but I am paying less from my combined policies and am actually better protected. Below is part of my Google review related to customer service received so far. Since change to this agency, I have purchased 3 cars and Steve Palenscar has handled just about all of the painful RMV tasks that I have normally had to deal with. That includes having one of his guys wait in line at the RMV to get my plate for me! The 3rd and most recent vehicle purchase is what prompted me to write this review. I purchased a salvage (aka. totalled) car from an auction in Georgia, and soon learned that getting an out of state salvage car legally registered in MA is quite an ordeal. As always, I have been able to email Steve for help and advice and typically get all my complex questions answered in a day. I was given a simple set of tasks to complete, and he will handle all the rest. I cannot recommend this agency enough.

    Steve and staff are the best, always there to help with all your needs. We have been with Foley &…read morePalenscar for many years and have many policies with them. We would like to thank them for many years of excellent service!! michael & Bridie B

    Edward Sullivan Insurance - homeinsurance - Updated May 2026

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