Best service & experience ever. I had a prison wedding & Rosa made the whole process so simple &…read moreeffortlessly. She provided all important information that is needed, she walks you through everything. Without her I would have been lost. Definitely & highly recommend using any of her services.

I flew into town for the weekend and Rosa was very accommodating and met me at the hotel where I…read morewas staying. I was able to get my fingerprints scanned and submitted without a glitch. I highly recommend her services.

Does anyone actually work here??? I called, I emailed, then called again and then emailed again…read morewith no response. The website looks professional but I would love to get a response from a human, let alone rent some equipment to be able to review their services! I've been trying to contact them for over a month now and am having to go with another company due to the lack of response.

My sister contacted this company for tables and chairs for her daughter's birthday this past…read moreweekend (4/21/18). She had a lot of planning going on so I decided to step in and lend her a helping hand. She asked if she could leave my number down so I can be the contact for confirmation and planning (delivery/pickup time, etc) to which I happily obliged. I thought with all the rave reviews that I wouldn't have to go out of my way to contact them to make sure they still had my order, but I was wrong. We chatted with a rep for the company named Amy R. And she was not pleasant at all. First she said we never confirmed the order so they canceled it. When we asked what form of communication the company used, she said email and phone which is a blatant lie because neither of us received any form of communication. I'm not sure if they had the wrong number down, or wrong email, or there was a glitch in the system, but in no way did they "try to" reach us. As the rep Amy was unprofessional and unhelpful, she wanted to charge us a $50 fee to UNcancel our order. We told her we'd leave a review due to the unfairness and unprofessionalism to which she responded with "good luck with that". We ended up having to desperately look for another company who was able to deliver the same day and pay a little extra, but they were friendlier and more professional. This is a little rant due to frustration, but it's more of a warning to those who are looking to rent from them. Beware of them not coming through on their end. I wouldn't order from this place again to avoid the stress they caused.

I rented two tables and 9 chairs for my Friendsgiving and had a wonderful experience! They pickup…read moreand drop off for FREE in Pacific Beach which made it a great option for me. Highly recommend for dinner parties and events !

Great , efficient , came through for my sister's last minute wedding, would recommend to anyone…read morelooking for someone very professional and polite , made us feel super comfortable everything went smoothly..!

Bill was AMAZING! We recommended him to our friends (who also hired him after seeing him at our…read morewedding) and would do so for anybody else looking for a top notch officiant!

Good communication from the first call with office…read morerepresentative. They arrived on time.

I am so glad we found Hectors! We are usually a DIY family but we were tired and did not feel like…read moredoing anything. I found hectors on yelp, since that first call, which was about 3 weeks before the event, the communication, 10/10. Since we decided on the park as our venue for the event there were a lot of restrictions and Hectors was so accommodating! We are very grateful and will continue to use hectors from here on out.

I have changed my rating from one star to a five star after having heard from the business. Full…read moreapologies and full refund. "Good Morning Antonia, Just wanted to apologize for the frustration this morning with your heater order, the last thing we want to do is be a headache with event rentals - I will briefly explain a couple of things while we refund your order. It's true that we do have a 100% cancellation policy in place for same-day orders, many places do, and that's simply because many of these are resource-heavy and yet we enjoy fulfilling last-minute needs where needed. Even though it takes a large number of resources and overhead to implement, we know offering same-day services are crucial to events at times. We stop warehouse production in any department necessary, we recall a driver to come gather the new order, and we re-route them back on the road, hopefully balancing other orders already on the schedule.....all in an effort accomodate events in this great city. Secondarily, and more importantly - this cancellation policy will be immediately looked at internally because we should have some flexibility with it. Preparing a rush order for heaters does not consume the same resources as preparing a new order for tents, tables, linen, or cooking equipment - I understand that, and Dorca was simply doing what is asked of her. But this situation brings a good point to mind - when/how/where should we implement some flexibility and can we communicate it better. We will learn. Antonia, Raphaels has been in business in San Diego since 1980, always locally owned, I have been here myself for 16 years now, so we have absolutely NO intention of providing a disservice to our community, we are not interested in nickel and diming our clients, we understand events are a luxury to have and we enjoy being the backbone of many around town. Our intention is not to squeeze every last dime out of anyone - it's simply to be the best partner in town. Please accept my apology for the lack of flexibility with today's order and cancellation policy. I understand we have thoroughly frustrated you, yelp reviews, etc and if there is any way we can come to an agreement, or if you would accept my apology. I would welcome that. If there is anything you need in the future, email me directly and we'll make the next experience a great one, I promise. Sincerely, David Gonzales General Manager office: 858-689-7368 x144 email: david.gonzales@raphaels.com instagram: raphaelspartyrentals Outlook-tmu0atcb.png 8606 Miramar Road, San Diego, CA 92126 Tel: 858.689.7368 | Fax: 858.689.8040 www.raphaels.com

UPDATE: After a frustrating initial experience, I will share that the business reached out and…read moretried to make things right which is always very appreciated. I do wish some things were done different initially that we wouldn't have needed credits/ discounts, but it's always nice to be have the situation remedied in some way.

Amazing communication from the beginning. I was able to get not only tables and chairs but games…read morefor my 6 year olds park party. It's A Vibe Outside exceeded my expectations! I paid for the delivery so that I could focus on the setup of the party so I suggest that although it's an extra charge but sooo worth it! All the kiddos enjoyed the games from giant jenga, connect 4, axe throwing, corn hole and especially tug of war. Quality of the games, tables and chairs were clean and ready to use. Customer service was top tier, there's nothing that could have made things better- everything was great! Highly entertaining to enhance your party- definitely recommend!

Cici and her team have been great to work with. They have a variety of games and are super helpful…read morewhen we had a couple last minute bookings.

Officiant Princess is very professional, punctual, and well spoken. I would highly recommend her…read morefor your wedding service needs!

We got married in July last year, and one of our best memories of the day was the ceremony itself -…read morein no small part because of Princess' style and delivery. The whole experience with Princess from start to finish was stress free and professional, and she really delivered what we asked of her. I can't recommend her enough, this is one part of your wedding you want to get right! Thanks very much Princess!