1. Curl salon

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Oceanside, CA

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Curl salon

4.3 (51 reviews)
ModerateHair Salons

By appointment only

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Response time

1 day

Response rate

100%

Services - Curl salon

Applying hair extensions

Bridal hair services

Chemical treatment

Curl salon Photos

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Recommended Reviews - Curl salon

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Reviews With Photos

Communication with Qiana 12 mins before my appointment and no phone call. I wasn't asked, I was told to come later.
Tabitha G.

This is the first time I've ever given someone 1 star. I moved to North County and was looking for a curly hair stylist close to my new home. I've had so much trouble getting scheduled with Qiana. The first time in January I was sent an email saying my haircut was cancelled. This was a few weeks after booking. I emailed back and was told this was a system error and tried to book again within an hour of getting that email and that date and time were taken. They also told me I needed to send a deposit. This was not something stated in the booking system when I made my appointment. I wrote back and was told to call Qiana directly. I left two messages and never heard back so I booked and drive 45 mins to get my haircut by my previous stylist. I tried again in June to book my haircut for August. I got the Zelle information and instructed to pay a deposit within 24 hours of scheduling. I sent my deposit and felt good to finally get a local curly hair stylist and booked well in advance. A few weeks before my appointment I got a text saying I needed to be rescheduled due to salon maintenance and a couple days later offered another appointment. The morning of my appointment I was sent instructions at 8:30am about texting when I arrive so I can be escorted in and a new address. My appointment was for 10am. At 9:48 as I was about 5 mins away I received a text from Qiana telling me there was an unavoidable delay and to come at 11:30. I told her I had just arrived and would try but wasn't able to. She was apologetic through text and saying it was an issue with electricity in the building. I would have preferred a phone call or to meet in person to be told what was going on. I couldn't be rescheduled because I wasn't able to arrange for child care in the day and time she offered. The reason for the one star is due to multiple failed attempts to get scheduled, not having my calls returned and being told to come back another time instead of asking if I was able to. I luckily found a curly stylist, Victoria, at Salon at the Vinyard in RB and had a very easy experience and excellent haircut. She was able to book me right away and I was able to just call, make an appointment and get it done. Very different from what I experienced with Curl Salon- multiple emails, cancelled/rescheduled appointments, lots of texts, no return phone calls and being left to figure out when I could get fit into my previous hairstylist who is far or look again for another local curly hair stylist. Qiana did immediately return my deposit so I considered 2 stars but the way the communication is handled plus being left without an appointment after booking far in advance two times and pulling into the parking lot for my appointment after driving 20 mins to get there and being told via text to come back a later time instead of being asked or called to explain what's happening is really unprofessional.

Before and after.
Monique E.

My hair was so damaged after years of straightening it. I wanted to bring my natural curls back, but I didn't know how. Qiana was able to revive my hair! She also taught me a lot about different ways to style my hair. My hair has already grown so much because it's healthy! I couldn't be happier!

Hair products
Ginger H.

Qiana is a God send. She is kind and gentle and an excellent teacher. You will be in great hands with her. My 15 year old son has very curly hair and he and I have struggled with it for the last few years. The drama around his hair has been a point of contention between the two of us for a few years now. He wanted to keep it long but didn't want to keep it up. Qiana to the RESCUE!! She helped us both by explaining curly hair to us and talking through each of the steps she was taking. It's incredible how good his hair looks now (sorry no pics because he rarely lets me put pics on social media). I can't provide a higher recommendation for a curly hair professional. She's top notch!

I'm the one in yellow.
Nicandra R.

Qiana is a hair genius! I have curly hair and had heard of the deva curl cut, but never wanted to pay for it, as it was a bit more expensive than what I was used to paying for. After years of going to different hairstylists, I finally decided to "bite the bullet" and pay extra for this "special" cut. Qiana surpassed my expectations and I was beyond satisfied. We talked at length about what look I wanted and what my daily routine was. She cut my hair, curl by curl, and made sure that it looked the way I wanted it to. My hair was short at the time and I seriously looked like a poodle! She shaped my hair and helped me look like a human again. Qiana is very sweet and truly has a talent for cutting curly hair. I've been going to her for about a year now, and as long as she is in town, I will continue to get my haircut with her. Currently my hair has been falling out a lot and has thinned out tremendously. Apparently it has something to do with the medication that I'm on right now. I spoke to her about this and shared my concerns and she cut my hair in a way that made it look full again. She gave it volume and brought out my curls. I leave feeling beautiful and fabulous. I am always recommending her to other "curly haired" friends. I highly recommend her. You won't be disappointed.

Sheryl P.

Called to see if they had any available spots to trim my 4 year old's hair and I was able to get in within the hour because I had to get my kids ready. Anneka was super nice to my daughter and gave her a nice trim and some layers before school starts next week. Salon was very clean, and she recommended some good products for my daughters hair. Will definitely come back in the future!

If I could give Qiana a billion stars instead of the limited 5, I would. She has revitalized my curls from heat damage, where I felt I couldn't get the coils I have now. At every appointment, she is highly professional, thorough in her craft, and educates you. I've had no issues with her deposit policy and have had a pleasant and seamless experience every time. I am so grateful for her hands and the tender care she takes on my hair -- I had a terrible experience at a different salon where I came out nearly bald. For a while, I had trust issues with anyone that wanted to do my hair. I gave Qiana a chance 3 years ago, and I've never looked back. I recommend her to anyone struggling to see their natural curl pattern and needing the exceptional hair care that Qiana provides. I trust she will exceed your expectations!!! (I attached photos to show you when I started going to Qiana in 2020 vs my hair now).

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Q S.

Thank you! She was a joy to work with. See you all soon!

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Ask the Community - Curl salon

Do you still use deva products after their recent lawsuits?

Hello. At Curl Suites we utilize various natural product lines depending on each client’s individual hair care need.

Are they Deva certified?

Yes

Do you have an estimate, on how much you charge for a deca cut?

Hello. Curly cuts start at $75

View All 5 Questions

Review Highlights - Curl salon

“Each session has been educational and I really enjoy talking to Qiana about healthy, conscious living as well.”

Mentioned in 30 reviews

Read more highlights

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Since the owner chose to publicly respond to my review and "clarify" the situation, I feel I should…read morecorrect some inaccurate information and add context that was left out. My original appointment was not on Thursday, as stated in the owner's response. The Sunday correction appointment was also offered to me by Hannah. I was never told that Sunday was her day off or that she was coming in specifically for me. She already had another client immediately before my appointment, so it was presented to me as an available appointment time. I also find the tone of the public response very different from the private message I received from the owner two days earlier. Privately, I was told that my one-star review was "pretty harsh," that the photos she had seen of my hair were "stunning," and that she was "not sure exactly how the experience didn't line up" with what I asked for. She also suggested that clients can have expectations based on inspiration photos and later decide they want something adjusted, and stated that "any amazing stylist could have had the same experience with you." That response made me feel as though the problem was being placed on my expectations rather than acknowledging that the service simply did not turn out as requested. I did not decide afterward that I suddenly disliked a result that was what I asked for. I raised concerns because my hair did not match what I requested, which is why I returned for a correction in the first place. My "Money Pieces" were OVERLY processed and I had HOT ROOTS. I got consultations from 3 stylists all saying the same thing. I understand that reds and coppers can be difficult and may require adjustments. However, if my desired result was too difficult, unrealistic for my starting point, or outside the stylist's comfort level, I would have much rather been told that before the service and referred to someone else. I have never denied that Hannah attempted a correction or that I ultimately received a full refund, and I appreciate the refund. But those things do not invalidate my experience or mean that I am obligated to leave a positive review. I originally reviewed my experience with the service itself. Unfortunately, the way my concerns were subsequently handled particularly being privately told my review was too harsh and having my expectations questioned, followed by a much different public response has made the experience even more disappointing.

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