I strongly recommend avoiding this doctor. My experience was very disappointing and unprofessional…read more I visited a few months ago, and the doctor seemed uninterested in helping patients. She appeared to be in a bad mood with both patients and her staff, which made the entire experience uncomfortable. Unfortunately, my recent experience has been even more frustrating. I have been in significant pain for about a week and have repeatedly called the office asking for my medication and help with my situation. Despite explaining that I am in pain, I have not received the support or timely response I expected. As a patient, I believe you deserve a doctor who listens, communicates, and genuinely cares about your well-being--not someone who makes you feel like your concerns are unimportant. Based on my experience, I would not recommend this doctor. Please consider looking for a provider who is more responsive, compassionate, and patient-focused.

unprofessional and unpassionate doctor, only there to earn money. went there a few months ago and…read moreshe looked like she doesn't want to be there, was in a bad mood with the patients her staff everyone. This is what happens when you do your job to earn money not to help patients

I have been attending this urgent care for almost a year now. The staff there is extremely…read moreprofessional and fast. They usually get me and my family members out in approximately 30 min or less. All the PAs there are all excellent and understanding, but my favorite PA is a female with tattoos. I wish I could recall her name. Anyhow she makes me feel like I'm seeing one of my friends or a family member. I'm very relaxed, she explains everything, tell me what's wrong and out it go. Employees like her are hard to come by and they make seeing PA, very enjoyable. Danny

PLEASE READ BEFORE GOING HERE: This urgent care placed an oral thermometer in my mouth WITHOUT a…read moredisposable probe cover. When I brought it up, they admitted it happened and told me the thermometer is cleaned at the end of the day, not between patients. That is extremely concerning and unacceptable. Because of this situation, I was advised by a clinical staff member to get blood work done within two weeks. The clinic also waived my transaction that day because of what happened, but then I later received a bill saying I owed $70 and was given conflicting information when I tried to get answers. I have documentation of my conversations with them. This entire experience left me questioning their safety practices, communication, and how they handle patient concerns. I will not be returning.

The staff are so friendly, they made everything easy and straight forward. Very efficient and great…read morecommunications. Sarah is the best, my vain is hard to be found, in the past it normally took 3 to 4 nurses to find the vain before IV, she did only one shot and found it.. very impressive. This facility is highly recommended.

My friend had lower right abdomen pain and asked me to take her to the ER…read more Twas around 11 pm by the time when we got there and the front desk gave us a quick form to fill out and within 10 mins my friend was able to be in the room. A nurse came right away and did the medical chart so as a doctor as well. After brief examination, they run a CT scan and they did the preparation on her. I wasn't there for the all time but it was quite smooth transaction over all! Good experience!

The stuff along with the x-ray technicians were absolutely amazing and helpful. The doctor on duty…read morewho's name is Andrew Sellers an Asian guy. I'm not exactly sure if that is his name but that's all my paperwork. He was rushing and I get that doctors are busy, but it was probably one of the worst experiences even worse than an ER visit... I paid out-of-pocket, and he completely just minimized everything and told me to move my arm as much as possible, and I physically literally cannot. I'm bruised in. I feel like every other next level was better than this one. I will not be back to this location. I did really appreciate Steph in particular, she made it worth the 2 hour wait to just be rushed out... still not even sure exactly what needs to be done I wish he gave a paper stating what I needed to do, but I had to get the nurse to call him in three different times and he seemed very irritated...

This place is very neat very clean. They know what they're doing here. They actually take care of…read moreyour problems and get you well. These doctors are the best. I'd give them 10 stars if I could.

I was nervous at first about having a male doctor, but Dr. Mike was incredibly understanding and…read morehelpful. He made me feel comfortable and took my concerns seriously. I had a great experience and would highly recommend him.

Was the worst visit I have ever had. Cost me 170$ for my vitals and bloodwork. was told I would…read morehave to pay an additional 149$ to go over my actual problem. I was a patient for over 3 years and will never return. High turnover rate so each Dr didn't know my chart or cared enough to look over it. Each Dr talked down about what the previous Dr did. I was more of a pay check instead of a patient.

It was easy to register and walk in for non-COVID related illnesses…read more I appreciate the use of first names verses first and last name for privacy. However, I can say when I was registering my child to be seen, I could see lots of patience names from the customer side into the registration side. The wait wasn't too long...20 minutes or so. While sitting in the waiting area looking at the posters on the windows, they looked really cheap. Printed on regular paper and hung up with medical tape . Yes, I know it may seem small but it was very professional looking and well I expect a professional setting at a place where my myself or child is seeking care. The nurse was kind and gentle with my child. She took her time and didn't rush her. The nurse practitioner was also kind and efficient while tending to my child. I would definitely recommend this urgent care for your urgent medical needs if your doctor is unavailable. Their website is also handy. If you are in need of non-Covid related illnesses you do not need an appointment.

They charged you 150$ just to ask you couple questions, and extra 50$ for x-ray that did not help…read morediagnose my sickness at all! They don't even bother to look at the wounds that I have, just question and then a med bills that only works for 1 weeks

I hate to say this, but I wouldn't recommend going here. The environment felt unprofessional. The…read morestaff were distracted, and one employee was on her phone watching videos. I called ahead and was told they only accept walk-ins, so I came in and waited for about an hour. During that time, I noticed multiple people arriving and being seen right away because they had appointments. When I brought up that I had called earlier, the front desk staff became defensive instead of addressing the concern. Plus they charged my co pay without being seen. On a better note, I ended up going to Memorial Hermann Health System just two miles down the road. The difference was night and day absolutely no wait time, a clean environment, and a professional, attentive staff. Just wanted to share my experience in case it helps someone else

I came in with less than an hour before closing, and everyone was still so nice and friendly…read more Didn't feel rushed at all. The front desk lady was the sweetest. If ur in network with insurance I would definitely recommend.

Been here a few times mainly cause I'm. Veteran and the VA in Katy is probably the worst medical…read morecare I've experienced! Zion takes VA medical/Triwest and they are hands on with getting you the care you need and go beyond duties to ensure whatever authorization needed from VA to any imaging provider is taken care of no matter how difficult to VA can be! Zion staff kept me informed and communicated everything I needed to get the treatment. Very grateful and will be my place of care for emergencies.

So, you know how you're not supposed to clean your ears with Q-tips? Well, let's just say that…read morethrough absolutely no fault of my own (totally innocent here), I somehow managed to impact some earwax while attempting to remove it. I tried some over-the-counter remedies, but those made things worse--I ended up completely losing hearing in one ear. Oops. Time to call in the professionals. A quick Google search led me to Zion Urgent Care Clinic, which had stellar ratings. From the moment I walked in, the receptionist greeted me warmly and made the whole check-in process swift and easy. In no time at all, I was escorted to the back, and shortly thereafter, the doctor joined me. We had a pleasant, reassuring conversation before he took a quick look in my ear, immediately diagnosing the issue. After some specialized drops and a gentle ear irrigation, a giant chunk of earwax (trust me, it was impressively massive!) was removed, and my hearing instantly returned at full blast. The entire experience at Zion--from hospitality to the efficiency and effectiveness of treatment--was second to none. If you ever find yourself needing urgent care services, don't hesitate--Zion Urgent Care Clinic has my highest recommendation.