I rarely leave negative reviews, but after my experience with River Oaks Beauty & Weight Loss…read moreCenter, I feel obligated to share it so that others can make an informed decision. I initially purchased a Groupon for Restylane filler because the advertisement specifically indicated it could be used for lines around the mouth. However, once I arrived for my appointment, I was told that the filler included in the Groupon was not appropriate for that area and was encouraged to purchase a different, more expensive filler instead, which immediately felt misleading. I was told I needed three syringes to achieve the desired result. Yet after the second syringe and part of the third had been used, the doctor began asking me where I wanted the remaining filler injected. If three syringes were truly necessary to address my concerns, it was confusing that there was product left over. Unfortunately, eight months later, I still have visible bumps and small lumps on the left side of my chin from the filler placement (see photo). The clinic offered to dissolve the filler, but that would have meant losing the money I had already spent, and after the outcome I experienced, I no longer felt comfortable moving forward with additional corrective treatment. To make matters worse, the original lines I wanted treated remain visible, and I was told I would need to purchase another syringe if I wanted further improvement. My experience with the weight-loss program was equally disappointing. Before visiting the clinic, I was told the injections started at $499 per month (see photo). What was not disclosed beforehand was the additional physician consultation fee and the strong push to purchase "muscle mass" injections. Rather than being presented as an optional add-on, these injections were insistently recommended, with emphasis placed on the muscle loss that could occur if I did not purchase them. As someone seeking help with weight loss, this felt less like a medical recommendation and more like fear-based sales pressure. By the time all the additional charges were added, I had spent nearly $900. Despite the expense, I experienced absolutely no reduction in appetite, cravings, portion sizes, or feelings of fullness. I also did not lose weight. When I contacted the clinic to explain that the medication appeared to be having no effect whatsoever, I was surprised by the response. What concerned me most was that I was offered Phentermine (see photo), an appetite suppressant with a long list of potential side effects, including cardiovascular risks. My medical records clearly indicate that I have a history of irregular heartbeats, yet this medication was still recommended. Thankfully, I always research medications before taking them and decided not to proceed. This raised serious concerns for me about whether patient medical histories and safety considerations were being adequately reviewed before treatment recommendations were made. Throughout my interactions with the clinic, I repeatedly felt that transparency took a back seat to upselling. The Groupon led to a more expensive filler. The advertised weight-loss price grew substantially once I was in the office. Additional injections were strongly encouraged. When treatments failed to produce results, the solution seemed to be purchasing more products or services. I understand that not every treatment works the same way for every patient, and I recognize that medical outcomes cannot be guaranteed. However, patients deserve clear pricing, honest expectations, individualized medical care, and treatment recommendations that prioritize their well-being over additional sales. Between the filler complications that remain visible months later, the lack of results from the weight-loss program, the unexpected costs, and the recommendation of a medication that appeared inappropriate given my medical history, I cannot recommend this clinic. I hope my experience helps others ask the right questions and carefully research their options before committing to treatment.

The staff is always very polite, fast and professional. River Oaks beauty has everything you need.read more

I really enjoy going to this place. The ease of getting in and out in Galleria is wonderful as we…read moreknow how bad traffic can be. However it's the attention given to each person that I am most impressed with. Mohammed pays attention to what you need and clearly shows he cares about your health. He listens to my concerns and never rushes me. He has given me some great advice that I've never even heard from my general Dr. He makes you feel like your talking to a friend and don't treat you like just an appointment. I will continue going to them until I have achieved my desired weight and then continue with the B12 shots for energy afterwards as well.

After starting my weight loss journey last December I found A New You a few weeks before my wedding…read morein March 2016. The B-12 with the Myoden was a huge BOOST in my weight loss! I lost about 6lbs of FAT in 3 1/2 weeks! Now I'm back to lose MORE for the summer! The staff is great, and Mo ROCKS!

I'm soooo incredibly impressed with not only the service but the atmosphere altogether!…read more Paula was the sweetest! The lady at the desk checking in was such a doll!! They will absolutely have a client for life with me.

I love coming here! Not only for my body contouring needs with Martha but just the whole staff is…read moreawesome. The place is beautifully setup. They have so many different services in one location. If you haven't been come check it out. From lashes to eye brows. Body treatments to even a makeup artist. You can almost spend all day there. The injector Bibi is awesome. Shes knows what she's doing and gives you that welcoming vibe you just want to hang around. They also have good pricing on neurotoxins.

Nurse Cassie was nothing short of exceptional! She even told me no on a few things I wanted to do…read moreall at once which is a huge green flag to reflect her expertise in starting minimal and building to ensure everything is safe and perfect. I received chin filler, some cheek filler, as well as Botox and plan to go back for my lips soon! All the products here high grade medical and professional, 11/10 recommend River Oaks MedSpa + Nurse Cassie!

I had an amazing experience with Elle at River Oaks Med Spa! Definitely loving the moisture…read morefeeling on my skin and how smooth it feels. Thank you definitely looking forward to returning for more treatments.

I am so grateful for this place. I had been hungover and also had a few other issues occurring, so…read moremy body was struggling to recover. I had heard good things about these places but didn't know which specific one to choose. Other places were not offering same-day appointments, or even next-day appointments, but Houston Medical Wellness Clinic was able to take me that day when it was convenient for me. I was nervous going in but it's a relaxing and casual atmosphere. Courtney did my IV Drip. He was so professional and cheerful and reassuring, and I was shocked to find myself feeling better almost immediately. I actually felt better than I had in a while. This place was very helpful for me.

As a RN and in all my years of attending this facility, I had never been treated the way I was…read moreuntil today. I cannot imagine if this was done to me how someone else that had no courage to speak up could have been treated. The Physcians Assistant that assisted me caused over four (4) HIPPA violations within five minutes trying to prove a personal point and cause embarrassment to a patient. The lack respect, customer service, tact, patient care, and bad attitude is what I received instead. If it was not for the Doctor who respectfully issued a refund, I cannot say how long she would have continued. I will not be returning to the wellness center because if this is the type of person that will come and do what she did to a patient today, that is not a place that I can do business. This hurts to say but is so true :(

Here for a hydra facial, found this place on Groupons. ( Groupon has gems sometime). My facial was…read moreexcellent I left glowing and my skin looking crystal clear. The front staff is very friendly as well.

Booked a facial though classpass and the service was listed as a 60min service but they only gave…read moreme 30min. Also, it's my understanding that after hydrafacials your face is supposed to be red and free of clogged pores/blackheads but mine was not. I'm not sure if this is because of the shorter time but it definitely did not have the results I was expecting. Would not recommend!

Had I known I had to pay for parking I would not have gone…read more Waiting rooms are clean, Staff friendly. Can for free exam

If I could give No stars I would. J was hounded on my phone for a promo offer to come in for a…read moreconsultation for months. I finally agreed, confirmed and arrived for consultation only to end up waiting for over and hour and 35 minutes. I WAS SCHEDULED AT 9 AM. I CALLED DOWNSTAIRS LOBBY TO SEE IF THEY COULD COME up N IN RLEVATOR AT 9:04 THE RECEPTIONIST SAYS, "NO I CAN'T LEAVE THE FRONT DESK". I UNDERSTAND (NO prob, ok) I'm claustrophobic. AnyhowI hound someone else and fit to front deskI.D. in hand at 9:06 ,,NO ONE WAS IN SITE AT ALL! they just told me they could not leave front desk....I wait 5 minutes patiently with a smile. Then shows the guy, long nails, blue scrubs and asks me my information, hands me an iPad and confirms me to fill out and come bk. I come back almost 10 min later and J pad did freeze at one time..He then says well it may be a little wait we have 1 consult person. 4 other people arrive after. I was 1st kind you) and at 10:30 I go back get to ticket validated to leave. He said I took too long filling out iPad once I arrived. I tell him this was a punishment because you all were not here when I arrived and had me waiting an additional 5 min. Then took all other appt after me. Instead of rescheduling me in the very beginning. J waisted gas and time. What was the purpose. Is this a prequel to his I will be serviced in my post and pre-op.. Sono-HELL can hv it

I'm going back because the program works, period. I have gained some of the weight that I lost…read moreover 2 years ago, and need to loose more. The medication they prescribe really suppresses the appetite, and I never feel hungry eating smaller portions, it is the easiest way I have found to loose weight. I don't understand those that are complaining about not spending enough time with you, especially about the nutrition side of it. We are adults, not babies. They do give you common sense guidelines about eating and exercise. You have to work on your own to make sure you keep up with your caloric intake and do your exercise. Again, the medication makes you much less hungry, so it's easier to follow through. The program is run by a nurse practitioner, who answered all of my questions. Honestly, I never met the doctor, but the NP has the training necessary for what she is doing (listening to your heart & lungs, and evaluating your blood panels). She listened to my concerns about the medication, phentermine, and changed me to Tenuate. I lost 30 lbs over 5 months on the phentermine, but didn't like the jitters. I didn't find the B12 injections to make a difference If you need help controlling your cravings, give this program a shot. I'll update in a few months.

I paid for MONTHS and not only did I not lose one pound, I gained weight. I did the blood work, I…read moredid the lipo shots, and lost NOTHING. Then I message them about it and about my next appointment and I am ghosted.

If you enjoy chasing a doctor's office for basic communication, dealing with an AI instead of an…read moreactual human being, and discovering surprise $100 "no-show" fees for appointments you didn't believe were properly confirmed, then Her Down There may be the place for you. Otherwise, I would stay far away. From the very beginning, the scheduling process was a mess. You don't simply call and speak to someone. You deal with an automated/AI system, wait for a text with appointment times, respond with your choice, and then apparently wait however long it takes for them to actually confirm it. In my case, I selected an available time and did not receive confirmation until days later. By then, my schedule had changed. I tried calling to speak to an actual person and clear up the confusion. Once again--AI operator. I was told someone would call me back. Nobody did. I got another text. That should have been my sign to RUN. Then came the $100 bill. I paid it because I assumed it had something to do with my copay. Imagine my surprise when I learned that the $100 was supposedly for "no-show" appointments--appointments that I had been trying to get clarification about in the first place. Eventually, I got another appointment. I was late to that appointment, and I will absolutely own that. I had no problem rescheduling. What I DID have a problem with was being told that the $100 I had already paid could not even be applied toward my future appointment because they considered the previous appointments no-shows. Excuse me? I wasn't asking for special treatment. I wasn't even asking for my money back. I simply wanted the $100 I had already paid applied toward my future appointment. After going back and forth with the receptionist, Nurse Practitioner Letrice Macon stepped in. I explained what had happened. Her solution? Tell me that I was apparently not the right patient for their office and refund my money--which, again, I DID NOT ASK HER TO DO. I was also told that the text messages were confirmation enough and that they do not have time to call patients to confirm appointments. That statement told me everything I needed to know. Apparently, there is time to charge a patient $100 for a disputed no-show, but not enough time to have an actual human being return a phone call when that patient is trying to straighten out an appointment. Make that make sense. Healthcare is already stressful enough. Patients should not have to battle an automated system just to communicate with their provider's office, then worry about being charged substantial fees when the communication process breaks down. And what bothered me just as much as the money was the attitude. Instead of trying to understand why a patient was confused and resolve the issue professionally, I felt dismissed--as though questioning a $100 charge and asking for basic clarification somehow made me unsuitable for the practice. If expecting clear appointment confirmations, returned phone calls, transparent fees, and professional customer service makes me "not the right patient," then I am perfectly happy to take my business elsewhere. I have NEVER experienced a doctor's office operate like this. Based on my experience, I absolutely would not recommend Her Down There. The communication was terrible, the scheduling process was unnecessarily frustrating, and the handling of the $100 no-show charges left me seriously questioning the fairness and transparency of their practices. There are too many healthcare providers out there who understand that patients deserve both medical care and basic respect. I suggest finding one of them.

I am BIG on reviews. Reviews are from real people experiences and even though we read the bio, the…read morereviews will persuade us the most. Availability: I love the fact that they are open on a Saturday. This helps tremendously and I really appreciate that. Communication: The receptionist, the patient portal, and the doctor communication is 10/10. I was at work and was able to do a virtual call about my ultrasound results. Super convenient. I also sent a message in the patient portal and I kid you not, it was 7:20 in the morning and Dr. responded in 5 mins. I love that!!!!! I read about the receptionist having an attitude... NEGATIVE! Always professional and kind. Ambience : Clean, peaceful and welcoming! Overall 20/20 Thank you sooo much!

I have been to several med spas in the city and Kathy + her team were very kind and knowledgable…read more From my consult to my actual appt. was worth every penny!!!! My face looks refreshed and it DOES NOT look overdone , which I like!

Moved to Texas recently so I had to find a new med spa. After doing some research I came across…read moreNIMS and was able to book an appointment within the same week. I'm glad I did because they were very personable and kind. Lauren listened to what I was looking for, asked for details, and genuinely cared about the outcome. Thank you Lauren and the NIMS team for making this such a good experience, I will definitely be back!