Very disappointing customer service skills. People are very rude and angry! It's understandable if someone is having a bad day but do not take it out on your customers! We felt very uncomfortable, threatened, and unsafe. We will definitely spread the word to our friends not to visit this place.Not to mention when we first arrive security yell at us for no reason! This is not the way to do business customers should feel welcome and safe. read more

They are doing a bait and switch!!! Ad Nov 1 says $99 oz ALL strains(I have the text to prove it)...but when u get there they say 6 strains LIARS!!!! read more

I typically Come For the amazing prices and strains one of my most favorite was cornbread which I have not seen in a while yet have great rates on eights which is beneficial when I am not buying my ounces which is most common for me and the main reason I go to bloom read more

Ok so this place WAS my favorite until today. If i can't use my phone for hipa laws that's fine but don't follow a well paying customer to see if I'm using my phone. The little smart mouth girl up front was mad cause i dismissed her when she told me not to use my phone. I ordered then proceed to go back to get my free eight she took me out of the system so i couldn't get it. I asked guys in back can i use my phone i was told yes while i sat an waited i was on my phone then called up to get my purchase After the ppl in back fixed my order she screwed up, she then came to the back to antagonize me about my phone at this point it's obvious she has an issue with me and I'd never recommend this place to anyone and i told them i wouldn't be back due to poor customer service. Then she goes and tell some dude he can't wait till he leave blah blah blah from another room loudly so i can hear her my thing is if u wanna y'all about me there will be a response from me so don't ever talk bad about a customer OUT LOUD cause we the reason you have that Lil desk job. I work for Apple and i feel i know customer service and what she has is an attitude. Simply could have said Hey with the hipa law sorry but u can't use your phone.. but no she was rude af and all the staff wasn't on one accord. The guys in back where very helpful and i actually would say that they where to me the very best since I've been there. Girl and guy in back kept me calm as i heard the big mouth girl up front y'all shit all cause a guy asked what happened. What really happened was i called her sweet stuff and she didn't like that lol. Security was fine an didn't say anything cause it was a high issues she just made it worst by speaking about me after i put my phone way. He the security always welcome me and tells me goodbye not today tho it's possible he didn't like me cause how i shut the big mouth down. But my thing is i told him thanks and have a great night but i got nothing. BLOOM IS A BIG ASS JOKE AND HOPEFULLY THEY TRAIN EVERY NT JUST ON HIPA RULES BUT ON CUSTOMER SERVICE CAUSE THER IS WAY TOO MANY DISPENSARY HERE IN AZ PLUS I DROVE THERE FROM MESA TO BE DISRESPECTED. So anytime I'm around I'll check in and I'll make sure my words are heard. FYI the issue isn't about the phone to me it's how she talked to me. Then followed me to see what i was gonna do. The whole thing could have been avoided if she could hv just spoke to me with respect i know i look young like her but I'm 30 and moms in hospital so if i looked at my phone at time or notifications don't be a bitch just politely say WTF you mean. WONT EVER STEP FOOT IN ANY BLOOM EVER. Lbs read more

BE CAUTIOUS WHEN ORDERING FROM BLOOM. This company does an AWFUL job at displaying deals that people are eligible for. They put in size 3 font at the very bottom of their page that deals are ONLY FOR MEDICAL patients. Bloom stop trying to get people in your doors with terrible marketing. You are literally the only dispensary in Phoenix that does this shady move. Put on your website or deals page at the top that deals are ONLY FOR MEDICAL. I'm sure lots of people cancel bc of this move. read more

As far as dispensaries go, Bloom is by far the best in terms of pricing, and quality of flower. I have been to many other places in Phoenix and Scottsdale, but I keep going back to Bloom! I live in North Scottsdale, but I makes the trek down there and pass by like 5 other dispensaries because it really is worth it! The people that work there are super nice too! read more

Bloom is fantastic. The prices are low and the products are great. The dispensary is clean and socially distanced I fully recommend Bloom.

I've always got amazing service here and I love the incentive program for their patients

I used to come here every Monday for the spend a $100 & get a free eighth, but lately, it's been a waste of my time. I drive 40 minutes to bloom, and 40 minutes back just to be told they are out of the ounces. Sometimes when the guys take me to the back, they are no help. They just stand there & wait for you to pick what you want. All quiet. No guidance whatsoever. & they always look ripped. If you can't do your job while being hella high, then why even bother coming to work? Why smoke when you can't handle it? The weed here is a hit or miss. Sometimes it can be so dense & flavorful, and other times, it's wack & turns straight into dust. There is never a real consistency. Not with the weed & especially with the service. Courtney is probably one of the only few who really knows her shit & helps you out, from going into depth in strains, to making you feel comfortable in what you are purchasing. You're awesome. Would I recommend it? Sure. I come here often enough, but like I said it's a hit or miss. read more

This place is blatantly disrespectful to my time. One valuable lesson I learned at a young age is that my time is more valuable than my money. No longer will I be giving either of those to Bloom Dispensary after my most recent poorly-handled visit. There are plenty of other dispensary's in the valley operating at high levels of efficiency while maintaining customer service. Bloom can do neither. I am on record in there system as showing up after 9:30pm for my online order almost every time. Today, with no warnings, I drive all the way in only to be turned away at the door at 9:47pm. See photos. read more

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Literally everyday they have the same strain EMERALD JACK AND ITS GARBAGE. Maybe try a dif dispo cause ya he only positive to blooms flower is that they actually flush with water for last 2 weeks so you don't get nutrient taste?! But if it's emerald jack don't go!!! Overstock old buds read more

This location is not a good one. They mess up orders, don't honor the promotions they offer, and the staff is incompetent. I've been to the other curaleafs in the valley and have absolutely no issues. Idk if it's just because they acquired this location and haven't done proper training but it's a mess. Go to the other locations and save yourself the hassle.it's unfortunate because this is just you the street from me. read more

Just picked up a $99 ounce and I'm very disappointed with the quality. Flower was not properly cured at all. It all sticks together as one giant clump in the bag. Smells like lawn clippings and just gunked up my grinder because of how wet it is. After this experience and reading many reviews of false advertising, I no longer have great confidence in this dispensary. read more

The guy that first took my card. Had a beard and glasses was the most rudest person I've met working in a despensory. The security guard was awesome man. This was on 6/28/17 at 930 pm. Very uncomfortable place to go to and as a customer made like I had to do them the favor. This is not a good way of treating clients who pay your check. You have lost a customer here. read more

Past 3 times I have come in to purchase an ounce, they've told me that they are "sold out". My round trip from my house to Bloom takes an hour so I'm sure you can see my frustration. And customer service really never care about the situation, they just say come back later (as if my life revolves making drives to the dispensary). I usually go to MINT DISPENSARY or CURALEAF and decided to give bloom a try but due to their inconsistency I will be going back to the other dispos and I would recommend them to anyone looking for great service, and weed. read more

45 minute wait everytime. If you preorder you could end up with something else. The flower they show you is different than the flower you get. Flower off the same plant is not the same. Flower at top gets all light and grows up strong. Flower at bottom has to struggle a little to get light leaving flower leafy and not as strong. So dont try to sell me that crap when you just showed me good stuff. Shake is no deal. Garbage stuff should be in free pre roll you give to everyone. You wait way to long. 45 minutes everytime or you dont get to look at your stuff and they will sell you some garbage. read more

I love this dispensary. I've had pretty good interactions with the bud tenders and they always have great quality products at affordable prices which is really important. Definitely some place I recommend :) read more

I always give everyone a chance, despite the negative comments on Yelp that I have been seeing I decided to give this dispensary a chance when I came today on May 1,I was met with hostility by the security guard. I will never go back to this place again. And anyone that reads this be aware only coming to a place to spend your hard Earned money only to be treated with rudeness. dont watse your money! try oasis North at least they have customer service and are friendly. An FYI they match you Flower up to a quarter. read more

I go here for the concentrates just as good as trumed maybe even better and hella lot cheaper. But there flower is wack got some granimals the other week and was dry as hell. If you guys sell dry flower atleast let the people look at it and not flash if for a second behind a window 6 ft away. It makes u guys look shady and doesn't help the cause. And the whole reason I got my card was to get trusted weed. If i wanted to get burnt I'd go back to a drug dealer. Cmon Bloom you have people who expect more from you stop selling dry ass weed read more

Curaleaf 14 south 41 place Phoenix Az 85043 customer service below average. Circle k could learn ya some manners

Thank goodness for their pricing because their customer service and knowledge is the most lacking in the industry! The older woman that sits at the front desk is rude, contrite and a generally rude individual to have to encounter and then when you go back to see products it's like you're hanging out with a bunch of ignorant hoodlums. Great prices and product, but lousy customer service and education. Ugh! read more

Really disappointed in this place. I've been going here since Arizona got recreational and I joined there VIP list. Every dollar you spend is 1 point. I had 577 points and were saving up for the gifts they had. I log on my account one day and all my points are gone. I've sent two emails and I haven't heard anything. Big ripoff. read more

I'm doing this review on behalf of my wife who has been a regular there for quite some time. After hearing her story this morning I thought I needed to . Every Sunday, first thing in the morning, she makes the journey to get there before they open to makes sure she is in line to get the product that is limited in number. There was only 4 of this particular product she wanted today. What happened was she got skipped in line by two people. They are supposed to monitor & keep track of the order people as they take your card. They do not know how to do that here. One girl that was behind my wife got called before here as well as a guy who went into the back area. By the time she could bring this to their attention the product she wanted was gone because of the two customers that got to go before her, but we're NOT in line before her. Evidently, Bloom doesn't pride itself it customer retention or service. When she stated her case they did nothing to fix the situation. Nobody stopped to try & sort the problem out or even to offer an apology or offer some sort of discount, offer to hold some next time they have it or act in any way sympathetic. Don't these people realize the customers are there for medication to help them with ailments including anxiety & stress? Well, they induced a boat load of anxiety & stress on my wife! Sounds to me they need to do some customer service training & act like a medical facility instead of a head shop! read more

Last two times I placed an online order here I show up and their computer systems are down. And there's about 20 people waiting in line getting turned away. Not sure exactly what's going on but they definitely need to get it fixed read more

I am so disappointed in Phoenix bloom. i put my order in online this morning and received my confirmation. I get to bloom this afternoon and of course it's packed it 4/20 day. Then I check in and first off they have lost my order even though I have a confirmation I show them. Then half the items on the list of what I ordered they do not even have. Then for the ones they do have that I ordered since I put my order in online and thought I was all good by the time I get there everything I had ordered is gone. Then I am told I have to reorder and wait and hour. Bloom used to be the best and I always recommended them. I will no longer recommend them, I will only go to get specials I cannot get anywhere else. Thanks bloom for ruining my 4/20 day you guys have just gotten so big you no longer care about customer service. Shame on you! I really hope others consider going elsewhere as bloom has become just like airlines... Too bad if you don't like the service but we all know what happened to airlines a ton went chapter 11. Arizona people you do have choices and you can choose not to give your money to bloom. Agree! I use to love them but they have really gotten to big it seems to care about customers. Their new online tool is AWFUL! And the front staff is AWFUL a bunch of rude individuals, I even had one girl tell me whatever when asking a question and then acted like I was the jerk. What customer service person speaks to you like that, can they please hire adults and not young self absolved rude kids! And go back to their roots, I NO longer recommend bloom read more

Did an online order and they forgot one of my pre rolls. I called, and called and when they finally answered and there was a bad connection and had a hard time hearing the guy so he just hung up. Called and called again and finally got a hold of an arianna who said I can go back tonight to go pick up my pre roll, told her I couldn't go back tonight if I can go in another day, so she transferred me to her manager Sierra, explained to Sierra what I had already explained to the bad connection guy and arianna and she told me I needed to go pick it up tonight, told her I couldn't that if I can go in another day because I didn't want to drive all the way back and she said No that I needed to go in "allowed time frame" lol WTF?! I guess and to top it off she was pretty rude and didn't even apologize. I told her YOU guys messed up my order and I have to make it by tonight or tomorrow? She said she was willing to make it right by giving me my pre roll LMFAO THE PRE ROLL I PAID FOR THAT THEY FORGOT! I can't with this girl lol but anyways after bickering with her and her telling me she was making it right multiple times by giving me my free pre roll which I had to correct her that it WAS NOT FREE, I PAID FOR IT BUT DIDNT GET IT she ended up offering me 5% off my next order for the inconvenience and a "free pre roll" I just need to make it by tomorrow before 10pm!!! read more

This is the spot, not going to say what I get there so it's not all gone but it's ALL good, trust me on that. The inside is nice and clean and the staff is super friendly especially my man Reggie doing security outside he's the dude read more

Bloom is amazing! Sure it's like dennys in the sense, no big surprises. But the staff is friendly and knowledgeable. Most importantly nonjudgmental. I was in recently and I thought I was overcharged. They agreed to look at the cameras but also said they were certain I received correct change. I feel if this ever happens again they'll do what's right. This goes to show why Bloom is a true medical facility! Thanks girls! read more

LOVE LOVE LOVE this place!!!!! Never been to any other dispensary in Arizona. Phoenix Bloom Location does a very well job. Very respectful, helpful and know everything about the products they are selling Thank you so much for assisting me for almost two years already! Can't wait to see what products and events you guys have next :) read more

With their online ordering it beats the lines! Friendly staff, well put together store. Large selection. Great prices!

The gentlemen in the back where i picked up my meds, was extremely rude about their new policies. Instead of kindly explaing them, he insisted on forcing them on me. When i never was given a clear understanding in the first place. How disappointing that the older dark haired woman would actually condone this type of behavior. Overal, after checkin in twice with card and i.d, i was able to finally get my meds. I used to love this place. However, now i would reccomend this place to anyone. Go to desert rose on 7th ave to get an ounce for$74. read more

Small no frills location. The neighborhood is not the best but close to the highway so popping in and out is a breeze. There is something to be said about the quality of the flower. Firstly I've tried about 7 - 10 different strains and what I've noticed is that bloom puts out mostly drier herb. I also noticed that the herb wouldn't have a good aroma either. I do believe bloom needs to do a better job flushing and curing their medicine. It's 25 $ an 8th no matter what you get so for that you get 2 stars. read more

Definitely my favorite dispensaries. I can't say anything bad about Bloom Phoenix... They're Customer Service keeps me coming back. I know how it is to work as a Customer Service Provider and I have to say they have it down!!! No complaints on my medication either.... You should definitely stop by!!! read more

Bloom used to be good-actually it used to be GREAT. BUT, I noticed that the quality of the product has decreased quite a bit in the last year or so, but they dropped the prices to rock bottom-so that makes up for it. HOWEVER, The professionalism and appearance of the staff has declined as well. Perhaps the MMJ business thinks that customers aren't worth any effort at all? Or perhaps brick and mortar stores in our new "everything is online" world just had forgotten how to treat CUSTOMERS? Regardless, I am a middle class, middle aged person, who is a legitimate card holder-I have several painful and permanent issues. Therefore, I'm NOT going to put up with absolutely abominable customer service. Bloom is not doing me any favors by selling me "weed." So, I've been spending a bit more and going to other dispensaries. However, last weekend, they sent me a text offering an amazingly good deal. Since I live almost an hour away, I preordered online, and that's where they committed an EPIC FAIL. They checked me in, checked my order, and gave me the "everything is okay." I went and sat down. And sat, and sat, and sat. Others who came in after me got served, even people that hadn't pre-ordered. Just as I was getting cranky, they called me up. And part of my order was "out of stock" Then why offer it for sale online? Why approve my order and have me drive 42 minutes ONE WAY only to have me get there and be shorted? So, the counter chick wants to know if I want to buy anything else, but there's no menu up there, no way to decide what to substitute. So I said something like, okay, what? do you have the menu? Counter chick didn't seem to understand me when I said that, and finally went to go get the manager that I had been asking for. It gets WORSE. The manager, (Really? He looked homeless) Eric Reyes, called security to have me removed from the dispensary. The security guard was awesome. Polite, helpful, friendly, clean cut...the "manager" needed: A shave, a beard and mustache trim, a haircut, some new clothes, a shower, and a comprehensive listening class. Unbelievably bad online experience, absolutely laughable brick and mortar experience. Pay more, go to Tru Med, go to Harvest, go to Parc...but don't be sucked in by cheap medication-you get what you pay for. If you don't believe me, read all the reviews from about June 2017 until now. read more

For a first time medical user, it can be easily intimated to go into a dispensary when you might not know all the knowledge like others seem to know. This was my second time ever going into a dispensary, my first time at a whole other location was very unpleasant. so I decided to try Bloom. They made me feel comfortable and we're very patient with me and my questions. Great place for newbies! read more

Curaleaf - Cannabis Clinics Near Me - Phoenix, Arizona

I WOULD NOT RECOMMEND ORDERING ONLINE HERE AT ALL . You will literally be in line for more then 45 mins because they have Rec and medical onlines order in one line . Literally a walk in will show up after you and leave before you . Meanwhile your the one with an online express order . Nothing is express about this place at all and I'm absolutely upset that each time I've had a online order I've had wait in a line for 45 mins to an hour just to get my order . read more

I can't believe these guys only have a 3.5 rating. I read about these guys on Leaf Fly and being that I live and breath medical alternatives, I had to check them out. Just got back to Colorado from Arizona last week. When I was there I visited the Bloom Dispenary and let me tell you, these guys are the best place to get edibles. A lot of clubs exist in the world that claim to have the best product but these guys take the cake with their selection and medicinal values. The staff are very nice and knowledgeable too. Have you ever been to a dispensary where when you walked in you felt like you had to hide something or be quick because of a possible shake down that occur at any minute? Maybe it's just my paranoia but I never once felt that way at Bloom. There's a certain sense of pride and comfort that you feel when you go there. I recommend that if anyone wants a vast selection of edibles with a high medicinal value, you gotta check these guys out. read more

Bloom in Phoenix is my #1 dispensary. Conveniently located next to the 44th & Washington LTRL stop, its easy to reach for those on public trans. They all always have $6 grams on sale which I've never been disappointed with. You can order up front without having to go in back if you're in hurry but you always have to option to go in back and check out the flower and other products at your lesiure, you can also order ahead from Leafly. FTP deal is half off an eighth. read more

Large selection of edibles. Good price range on everything. Flowers are low mids and wax is just ok. Would recommend for edibles.

After being a client for more than 1 year. of bloom, using them exclusively, i feel cheated, and betrayed. All the specials, and deals, bargains that you used to attract clients, you do not honor your word, i have no choice but to take my business to another place of business. If you are going to end a promotion, it only makes sense to end it at the start of the year , not when half the year is over. Your clients deserve prior notice, not the month of .You offered a free 8th on, or during your birthday month. I have watched many, clients, be rewarded , their free 8th, anticipated my reward, now that my birth month has arrived, the company has chosen to stop this, and only offer, a gram now. SHAME ON YOU BLOOM . You grew, because you treated your clients right, now you chose not to, so, i have no other choice but to find another" home" to obtain my meds. read more