I put in a 4/20 order pretty late in the day for pickup order that was insanely large and complicated (sorry guys). They were slammed even 20 minutes from close. I ended up being the last customer there due to my orders specificity. They still made sure I got my order filled and was on my way, even after close. I noticed an error when I got home, and went in the next day- and I cannot say enough good things about the customer service during that experience. They made sure my order was fully corrected, and they did it without making me feel like a bother. The floor manager (he wears a black baseball hat) was an absolute peach while dealing with the difficulties. I have been going to this location for years and have always had a good experience, but MAN did they absolutely nail the handling of the situation. If you want to be treated as a respected customer and not just another person for them to "deal with," go here. read more

Terrible customer service! They couldn't find my Jane pay so charged me with my debit card in house then 20 mins after I left establishment I was charged AGAIN! After they said I would not! I've sent receipts in and for 2 weeks THEY ARE STILL TRYING TO STEAL THE MONEY OUT OF BANK! This is horrible service and when try to talk to anyone there especially manager forget it. District manager needs to do surprise visit because this is not the only time received HORRIBLE SERVICE read more

Always friendly staff, great products and the best deals in town! It is always a quick in and out and I have never had a bad experience either. I suggest that you go and check them out and I recommend the business to any avid smoker because you will never go to another dispensary in ur life!!! Thx, Regular customer: Donnie W. read more

They close ahead of time why put 10 if that's not true ?? Makes no sense customers drive out their way after work and rush to make it in time for nothing. read more

Please update your deals online, my sister and I waited what felt like a whole hour cause they only had two bud tenders. When we went up finally we told the bud tender what deal we wanted and she said she will be right back. Didn't have what we wanted with the first brand and we asked her if you guys have it in the Flower Shop brand and she said yes we have 2 indicas for them. Thinking we were gonna get it but no, she comes back saying they only had 2.5 grams. I worked at a dispensary and it was never this out of order. Very disappointed. Train your employees better and keep up with your inventory so that you don't get any more disgruntled customers. read more

The Flower Shop - Phoenix - Cannabis Dispensaries Near Me - Phoenix, Arizona

Love this shop, love the management, love the door guy, and adore the budtenders. Tip the budtenders everyone! read more

Visiting from out of state so it was my first time here. The staff were very friendly and helpful. The female budtender taking care of me this past Monday was an absolute angel and I wish I got her name for a proper shout out. She helped me get the best bang for my buck with the first time customer discount they have and was even helpful in pointing me in the direction of some local jewelry shops to check out on my visit! The only two downsides I have are 1) it is cash only (they have an atm in the store though) and 2) its not closer to home! Haha Overall a very cool shop- definitely be sure to check out the claw machine too. read more

Wow. I just walked in to grab a couple prerolls and I ended up walking out with the whole damn store! The deals here are amazing and they have this fun little preroll claw machine. But the greatest part of all was Brandon. Brandon explained everything and was super knowledgeable. His customer service was absolutely outstanding! We used to shop at Curaleaf but we will be loyal costumers here! If you have the option to request Brandon I would definitely recommend. read more

Epic budtenders, hit them up on Tuesday and Saturday they serve flower deli style 1/8 for $8 dollars

pretty disappointing being told time after time that they would fix my rewards. Dont really understand why they needed fixing to begin with but I was never getting points after asking 4-5 different times over few weeks of going back in to be told the same news that it just needs to be updated. Then I see on the app i have 98 points when I've spent about 400-500$ so far and also seen where just signing up for email and text should be 100 points and after asking n the budtender having to ask another employee they said that its suppose to be 1 points for every 1$ spent. So I dont know who came up with 98 points but thats not correct. Other than that staff has been real cool and helpful and I always make sure to tip them but I'd like to be able to use my rewards n shouldn't have to wait months for it to be fixed read more

been coming here for quite sometime and today made the last day. the weird manager decided to close early because of a bs excuse. bad business all the way around I wouldn't gaf if the weed was free fuck them. read more

They change their rewards deals on you even though the people working there tell you to keep saving so you could get the bundle.

I first off like to say thank you for the outstanding customer service I received from Marcus and the young lady who check us out at the register, she had glasses and black hair. I didn't get her name. They both where very knowledgeable and made our shopping experience wonderful. I appreciate that! May I also add, the displays and products are so many to pick. This is a spot to definitely check out. The whole shopping experience was great. Thank you, again Marcus and the young lady. I also got a cute bag for the purchase for all my goodies. Yay! read more

The Flower Shop - Phoenix - Cannabis Dispensaries Near Me - Phoenix, Arizona

I have passed this place many times to go to the dispensary down the street and decided to give them a try. Wow was I blown away with the quality along with a very fair price. I got a way better deal. read more

The Flower Shop - Phoenix - Amazing flavor! - Cannabis Dispensaries Near Me - Phoenix, Arizona

This was my first time in AZ and hopefully can return. I stopped by because I wanted to try what they had. The worker, Tuesday was super friendly and enjoyable to talk with. The flower we got wasn't bad k actually loved it. I would go back. read more

I've been here a number of times but not in the last few months. Used to go to buy timeless and select carts in the strains I like when in stock and edibles (before I started making my own goodies). But man their house carts horrible. Very solvent tasting. At least the cream d mint and mac and cheese ones. Was so bad I tossed them both after trying a few times. The staff though is friendly. read more

Very clean and nice. Staff was super informative and dialed me in to exactly what I was looking for.

Solid dispensary that lives up to its name with an abundance of flower of all varieties and price ranges. I pulled up on a weekday afternoon and it was the fastest dispensary trip of them all. Now that I'm out and about all the time again, it's sativa season, so I grabbed an 1/8 of Orange Crush, and a cartridge of ATF. The prices were more than fair, and I went home happy. What really left an impression here was the nerdy budtender. He seemed like he knew his stuff more than most. I know enough to find exactly what I want right away, but it's nice to know the casuals will be in good hands. Overall, Flower Shop has a convenient location, good selection of product, and caring staff. If you're new to dispensaries in general, this isn't a bad place to start! read more

This place is a joke. It's definitely a set up to steal your money. Bought product from them worst customer service their product was opened already and used. Don't waste your money unless you wanna go back waste more gas to just deal with them and tell you they can't return your items. Their managers should get demoted. read more

First time here was recommended by a friend. This was most definitely a vibe. I love the fact that they have a claw machine for coins that you've earned through purchase. Most definitely will return. Employee who assisted us was Cameron he was cool and very knowledgeable about the products read more

The Flower Shop - Phoenix - Cannabis Dispensaries Near Me - Phoenix, Arizona

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Wouldn't recommend it's actually one of several horrible dispensaries in Arizona ever since the news did that story on them they changed the way they operate products have no discounts available point system is trash an little to no parking and to top it all off the building is rusted beyond a tetanus shot like the product they have in stock is not fresh but yet they charge you like it is let start there it hit different read more

Nice friendly staff, have to type tho prices high. Good products my only thing is prices. I stop in once in a while only to have enough to buy one product while at other locations im able to buy more than one product with the same amount of money i go into flower shop with. Also the app dosent work tried unstalling and reinstalling but no success had a buddy download app freezes as well. read more

I barely recommend them, if you ask me my top 5 favorite cannabis dispensaries in the Phx valley, they don't make it, however if you're brand spankin new to wanting to shop in store somewhere this is a legitimate thc cannabis clinic they are high priced and there's much better quality out there but it's not straight cbd or worse. About once or twice a week though I will catch them with a sweet bogo they carry brands like select, drip, baked bros, jukebox, timeless house of brands, high grade, 22 red etc read more

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Came in 15 minutes to close- okay experience. The manager kept yelling out "TIME TO CLOSE". I've been to The Flower Shop throughout the Valley and this experience was on was the worst. No one took my number or email- I couldn't use points or even use the 25% off my first 3 transactions- but somehow my information appeared on the screen after I paid cash? Huh. The bud tender told me that I had never had an account and that I was never a member. Huh? Then told me that I had three accounts? Huh (I think it's because I have just moved from Vegas and had a NV license) or probably because he didn't want to be there OR both lol. I had a $100+ order plus a 20% tip- very unacceptable behavior. Definitely taking the driving to Sunday Goods to buy the Pharm next time. The manager on duty 7/23 needs to be coached or picked a different career path- he looks like he wakes up at 5 am and drinks eggs... maybe work at planet fitness ;) lol lol read more

The new remodel is so pretty and the staff is always so sweet. Their house brand Ladylike gummies are by far the best tasting (especially the raspberry sativa ones) and are very affordable. Will definitely be back! read more

Best pre rolls deals in the area! Also good quality cannabis in town! Really nice bud-tenders as well.

I have been shopping at the Mesa location since it opened. The asian tall guy was absolutely horrible in everyway The only manager on at the time was absolutely clueless on how to deal with an upset customer The service was deplorable, and sadly for the flower shops bottom line the manager made things worse by not knowing what to do and literally smiled and rolled her eyes and laughed saying she was doing all she could Training would be a start read more

Only came here because they were the closest place with Maui Wowie. It was nicely decorated, but eerily quiet considering how busy they were. The staff were also very quiet, so much so that I didn't even hear my total the first time she said it. A couple of people seemed to enjoy what they do and were eager to be there but everybody else just seemed like they'd had a massive hit and were in a weed trance or something. Definitely won't be going back. read more

I love this place. I frequent this place several times a month. They're always well stocked and Covid compliant. The quality of the product is strong and reliable. But the weed tenders are the real draw. These individuals really know how to make sure I get everything I want. I've never had to wait in line and everyone is super nice and helpful read more

Went to The Flower Shop for the first time this morning. When I arrived there were state regulations listed on the front door stating my temperature would be taken, I had to wear a mask and that only 3 people were allowed in at a time. I checked in, gave them my MMJ and DL. I was with a friend who lives in the same household. When they called me back a man said we couldn't go back together because of regulations. They didn't check either of our temperatures. The man who said we couldn't go back together had called my friend back and was wearing his mask just covering his mouth. He then proceeded to tell her that it didn't matter because if he had Covid-19 he had it. At that point I asked her if she was ready to leave and on our way out I told the woman who checked us in that he wasn't wearing a mask. This is why weed isn't legal in AZ... they don't follow protocol. They remain open because they are considered a medical office but they act like they're selling weed on the corner... well, that's exactly what they're doing running a business the way they are. Stay safe, follow statewide regulations and guidelines or close your business. Also, they were out of Setiva except some outdoor weed they branded and sold. read more

The Flower Shop - Phoenix - Don't go. - Cannabis Dispensaries Near Me - Phoenix, Arizona

The Flower Shop is still my favorite store. But the wait times are nuts. Also on my visit today I sat for 29 minutes and watched employees stand behind the glass and chat and laugh. Come in folks, seriously read more

The Flower Shop - Phoenix - Cannabis Dispensaries Near Me - Phoenix, Arizona

Literally the nicest people in the world. I stopped here because my car broke down on my way back home from LA and when we were waiting by my car trying to figure out what to do they reached out to us with cold water bottles and offered for us to wait inside. While waiting inside I bought some pre rolls that were really nice. read more

Loyal customer been coming here several times a week for 6+ months. Not animal friendly and no care for loyalty to customers. Came in tonight with my dog, who I've brought in 30+ times with no issue. She is a support animal. She had been home alone all day and I let her out, she went pee and I rushed over before they closed. For the first time she had an accident and pooped in store. This had never happened before and I quickly cleaned up, even getting wet wipes to wipe the floor down and be sanitary. I had a manager or someone approach me and say this is the second time they've had a complaint on my dog and she can't come in anymore. It's unsanitary and she can't just be urinating on the floor. That's not what happened and she has never urinated on the floor. I cleaned everything up and apologized. Was so humiliating in general and also to be accused of something that wasn't even me? Guess this company no longer wants my business and I will never be back. That was super uncomfortable. Don't bring dogs in here or expect this company to care at all for any of the money you spend here or loyalty you have for this place. read more

I would have to say this is one of my preferred locations in East mesa. They are extremely professional so quick and also so knowledgeable to the point that it's almost mind reading you just say I want this and like they already know it's wild I know and the deals are fantastic so thanks guys read more

Since having my MMJ card, I've only been to 3 dispensaries so far. Sky Dispensary (McDowell) is the closest dispensary to my house, it's not my favorite. Parking sucks, there's no other way to put that. So far I've never pulled up and haven't found a parking spot, but I can tell you that every single time I've been there has only been 1 spot left. For me! The strains are okay. Lots and lots of Hybrids, a few Indicas, sometimes no Stevia at all. Regular "known" edibles. I haven't taken advantage of the bath bombs, tinctures, etc. so I can't speak on those. The budtenders are pleasant and knowledgeable. Overall, a 3.5 star place if I could give such. read more

Honestly I know this place has gotten a lot of negative reviews in the past, but they've done a fantastic job of revamping it. You don't have to pay in cash anymore, everyone is very kind and knowledgeable. Prices are decent and the place is clean. At this point if you're going to be grumpy little b*tch about everything it's probably a personal problem lol. read more

Would not recommend this place honestly, I got a 1g joint from here and it was super harsh and rolled so tight I couldn't even take a proper hit, I noticed they have a no refund policy and all sales are final sign out front and honestly now I know why! Their "top shelf" bud is ok but I have had stronger baseline than that. Overall this place is over priced rip off and they don't even offer 1st time patient deals. Not worth the prices. read more

YIKES! No wonder I've never been here before, it was seriously a waste of time and money. I went in for the first time patient deal and took a chance by buying a 1/2 oz of the TOP SHELF (leaving with one oz after BOGO). I smelled the flower and was unimpressed, but after experiencing the budtenders lack of knowledge and unhelpful demeanor, I assumed the flower hadn't been changed from the smell-jars lately. It looked great, but the smell was distant and nearly non-existent (I should have walked out then and there). Instead, I was greedy and tried to take advantage of the deal. BIG MISTAKE. I got home and opened one of the prepackaged cans from each strain I purchased (Hell's Bells & Purple Punch) and was instantly disappointed by the smell. The smell was stronger, but of a chlorinated pool (hell's bells) and a stale grape white owl (purple punch). I hadn't smoked yet that day so I tried the flower on a clean slate. YIKES. I had an instant headache and I was left with a horrible chemical taste in my mouth and didn't get high in the slightest... I couldn't smoke this flower AT. ALL. I wouldn't even gift this flower to another patient. It is fertilized TRASH. I called the next morning and after 5 days of waiting (and calling multiple times for an update) I was eventually told that there was nothing they could do for me but offer me a discount on my next purchase-- a discount which is already offered as a "second time patient deal". I was insulted, to say the least. They kept telling me "this is medicine, so we can't take it back". I understand that you can't RESELL it, but as someone who used to work in the AZ MMJ industry, you can take it back and reimburse your patient. I am beyond disappointed and will not stop turning people away from Sky Dispensaries. Such a waste of time, energy, and MONEY. Now I am out $180 and without MEDICINE. read more

So they don't have enough Bud tenders to handle the business they get. special deals sell out in a few hours. They don't post a sign saying specific deals are sold out. Manager is rude and has no people skills whatsoever. I honestly don't see how they stay in business. Even the security guard thinks the way they do business is a joke, read more

***UPDATE *** They emailed me asking what they could do to make it right and I have repeatedly tried calling the store but apparently per one of the employees at one of their locations, their phone lines are down and he said that they have no intention of fixing them. I'm not going to describe my problem to them via email because I want to talk to an actual personThey have definitely lost my business because there are a ton of other dispensaries to go to that actually have phones that work and that have better customer service. read more