Very friendly, pricing is discussed up-front (and very reasonable), and the service was very fast. Most important, the work was fantastic. I was not expecting the repair job to look as good as it did, quite frankly. I will not hesitate to bring my vehicle here again in the future. read more

Carlos is upfront, honest and clearly states what he think the issue is and what the cost would be. I would gladly recommend him to anyone.

Carlos stands by his word, is honest, and has integrity. I won't hesitate to bring my car back to him.

I visited the shop to get a quote to repair a busted passenger side mirror. When the tech came out to look at my mirror, he made a couple minor tweaks to the mirror and fixed it in less than 1 minute. When I asked him how much do I owe, he let me know it was no charge. Very nice of him! He could have gotten money out of me, but didn't. I'll be sure to visit this shop in the future when I have an actual car issue. read more

n 7 8 23, I went on yelp to screen this business before I brought one of my cars in for repair. The results were mixed so, I decided to give it a go. I met with STEVE at the business because my van would not start. Steve found that my battery terminal was loose. He tightened it, and told me NO CHARGE. On my 2nd car, I paid STEVE $90 to change oil and rotate tires. From my previous maintenance records, I knew that 90 dollars was reasonable. From my experience, I see myself returning for future service. read more

Still my go to mechanic! Steve is great, honest, reliable, and competitive when it comes to prices! I do my oil changes here as well and come here for all my auto needs! Honestly, can't find a better place! read more

I've taken my 2014 Ford Fusion to Steve multiple times with different minor issues. Each time, Steve has diagnosed the problem quickly and correctly, given me a very reasonable quote and completed the work in a timely manner. His honesty and reasonable prices bring make me highly recommend Cupertino Auto Tech. read more

I had taken my car earlier to another auto repair, who bungled it up. This place is amazing. The guys immediately identified the issues and fixed them. Also usually when auto repair shop people try to charge you more. After analyzing the issue the people here actually told me that the actually will cost half as much as what the repair store that actually bungled up my car was going to charge me. What amazing people. This is my new local auto repair store. Seemed to me to be very kind and honest people! read more

My mechanic moved out of California I'm happy To find Auto Tech They are honest and have reasonable prices read more

Steve and his team are a breath of fresh air in the crazy world of Car service places. Cupertino Auto is a mark of Reliable, fast and efficient service, I can't thank Steve enough for helping our family with our many car issues over the years. It's the same feeling that you get when you find a reliable dentist for your kids.. Steve is a genuine car doctor who always suggests and does repairs in the best interest of the car and customer and never upsells. After multiple bad experiences with other car service centers and dealerships that have no integrity, Cupertino Auto is one gem that adds charm and character to our city. read more

Honestly, it's difficult to find a place with a mechanic you can trust. My family has been coming here for years, and so I have been coming here since I moved here 2 years ago. I feel like Steve cares about you, your car, and doing a good job. His prices seem to be fair as well. My cars are all on the older side and so have had some issues these past couple years, but so far, Steve has been able to fix them for a reasonable price! read more

Steve is kinda like a family friend! All my dad's friends who have non-new Asian vehicles trust Steve. We have known him for decades! He truly is honest and straight forward. No bullshit, won't try to sway you or up-sell you read more

I cannot rave enough about Steve and his team at Cupertino Auto Tech! Not only are they super reliable, they are honest and fast. My family has been coming here for years so this review is WAY over due. It is hard to find a mechanic that you can trust; they will tell you exactly what you need and what you don't need. I initially took my Mazda into the dealership for a tire repair and they told me I was due for multiple services totaling $1k. Thankfully I already had an oil change scheduled with Steve so I took the list Mazda gave me and he told me what I actually needed to get done and and it was only $300!! Since I don't know much about cars, I'm thankful to know such a trustworthy mechanic. read more

The service is fast and reliable. I needed a transmission repair. They were able to get me in that same day. The staff were professional and honest. I'm giving one less star because the price is a bit on the expensive side. Other than that, I'm grateful that they got the job done efficiently. read more

My son's car broke down in Cupertino and I live three counties away. There was smoke bellowing from the engine compartment. I looked at various reviews on Yelp and decided to try Cupertino Auto Tech. My son had his car towed there and I anxiously spoke to Steve on the phone about our situation. Given how far away I was and that my son was not too familiar with cars, Steve could have "found" something wrong and charged us and I would have paid. However he inspected the car and called me saying he could find nothing wrong. We wracked our brains about what could have caused the smoke. I told Steve we just put on new brakes and my son had gone down a steep grade before the car started smoking. Steve realized it must have been the new brakes overheating and smoking which made a lot of sense. Steve put the car back on the rack and inspected the brakes which looked fine. So after all this, I had to insist Steve to accept payment for his time. The posts you will read on Yelp about Steve being honest are on the mark. Thank you Steve for your help that day and for being an honest and decent person. Next time we need auto work anywhere near Cupertino, we will gladly come see you. read more

Most affordable oil change and tire rotation! Super fast service!

I'm definitely happy with the service they fixed my car fast and with a good price. Carlos was very efficient, and honest, and I'm very happy with the final results. read more

Steve is very honest and knowledgeable person. I am so happy to find this place. My car had broken down. It wasn't starting. Steve diagnosed and fixed it and charged a very reasonable price. Thank you Steve for fixing my car today. read more

Very capable, honest and reasonably priced. Have been regular customer for over ten years. Dealer workshops would say my (including my dad's, daughter's and son-in-law's) cars needed such and such repairs or maintenance and give estimates in the thousands. I'd take it to Steve Hao and he'd find most of these recommended jobs are unnecessary, then do ones he thought advisable at a fraction of the cost at much lower prices. As a bonus he's a very decent and affable person. read more

Steve just scammed me to the tune of $3000. I also see that my previous review didn't post, which I find curious. Here's the deal: I had a PT Cruiser that was overheating. Steave "fixed" it on 3 different occasions over a 4 week period. When it broke down once more, he told me he was done, and that he couldn't repair it. What I now know is that he masked the problem rather fixing it. What would likely have been an expensive but manageable repair now requires replacing the head cylinder because of steps he took to make it look like the car was fixed when it wasn't. The thermometer was installed incorrectly. My temperature gauge had been disabled. And a sealant had been added to the coolant to make the car look like it was running normal when it was actually overheating. A competent mechanic is now working on the car to undo the damage Cupertino Auto Tech did. read more

I was visiting my g/f in the Cupertino area and decided to take my car in for a 105k schedule maintenance (I have a 2000 Accord Coupe V6). Called up some of the places that received rave reviews on yelp, but they were quoting me prices MANY times more than what Steve quoted me. Get this, the actual price I paid was actually LESS than the quote!!! My car was ready in the time he said it would be ready. Unlike some of the other places where they wash your car, or even give you a free loaner car, this place does what it claims without all the fluff. With the money I saved, I could easily get my own rental and car wash, MANY TIMES OVER! I would drive my car up all the way from LA to get it serviced here. read more

Steve and his staff are the most honest, reliable, and well-meaning car doctors I've EVER met. I seriously cannot say enough good things about Steve. He's always upbeat and usually offers to IMMEDIATELY take 5 minutes out of his schedule to test drive your car with you in the passenger seat. All the while, he explains to you his thoughts about the problem and nonchalantly breaks down the associated costs should you be interested in fixing it. He does all of this with sincerity, zero pressure, and free of charge. On top of it all, his prices are exceptional and the quality of the job is superb. Everytime I feel down about my car problems, I can always count on Steve for a peace of mind. read more

My eclipse was stalling a lot. I showed it to two mechanics, they changed couple of things, but it didn't resolve the problem. So, I searched on yelp for the auto repair guys near my office. I found steve's repair shop near by and thought of showing car to him. He looked at the car and told me that it does not look like a big problem to him. I said If you can find it and repair it, then go ahead, but i already showed to two guys and they can't resolve it. Then he checked for an hour and then called me back with the solution. I said if it won't resolve the problem I won't pay you money. He said, this is the only problem and there can't be anything else. And guess what, that was the only problem !!! My car runs great now and m surely looking forward to have it repaired from steve in future. PS: Hourly rate is also fair. At least less than the mechanics I showed earlier read more

Great mechanic experience! I know nothing, and I do mean NOTHING about cars. Gas goes in, gas pedal is go, brake pedal is stop. That is it. Took my 2010 Honda Fit in for an oil change, brakes and a rattle that was maddening. I expected the bill to be twice what I was actually charged. Car is running great. Happy with the price. And didn't feel like an idiot afterwards. All around great experience! read more

My car was having trouble starting, idling low, and occasionally stalling. Cupertino Auto Tech quickly diagnosed this as a failing idle air control valve, common on Japanese cars at 100,000+ miles. I brought the car in at 11am and he had it back to me that afternoon. The amount he quoted at the outset was exactly the amount I paid when I came back to pickup the car. Doesn't get much more honest than that. read more

Just came from there Said it'd take 30 min to get to my car, so I waited till the Thai restaurant opened and waited there and ordered something also. I needed my headlight from my passenger side fixed. The wiring and also the bulb. Called me up saying what the price would be($40) it'd take 30 min and to also inspect my struts Called me maybe 45 min later saying my car is finished. I went over and he said $40 and that my struts were okay They don't take American Express. Just cash or MasterCard Visa I only give it 4 stars since I didn't really do much there except my headlight read more

My car steering was making funny noises whenever I was turning it. Steve just checked it out said it might just need power steering fluid so he topped it off and the problem went away! He didn't charge anything for that. I always take my car to him for oil changes and oher repairs and he has been very efficient and reliable with their work and he is a very friendly person. I highly recommend their service. read more

I have to give 6 stars for Steves honesty alone! Too bad I can only give 5. The is certainly nothing to look at, but that doesn't matter, it's what's inside that counts. What's inside is a very competent and knowledgeable crew led by a very honest man. Over and over Steve has saved me a tremendous amount of money by giving an honest evaluation compared to the dealers inflated issues and price. I once told him all four breaks needed to be replaced, the dealer recommended. He could have easily done all four and I would have been none the wiser. But he said, "only the front breaks needed replacement. The rear breaks have a lot left on them." I can't tell you how much I appreciate that honest evaluation. There are many stories like that here. And I've never had to go back because of bad work. So, yes, the place looks run down, but that doesn't keep me from going back again and again. read more

Helpful mechanics here, and basic maintenance like oil changes are affordable. Might just be my new go to around here :)

Steve is an honest and realistic kind of guy. He will let you know the facts and not try to jack up the price with unnecessary "maintenance" work. I have been using them for years. If your car is too old or not worth doing certain things, he will let you know. I was a certified mechanic in the 80's, so I know my cars. He definitely is my go-to person when I need someone for a second opinion! read more

I've come here on a couple of occasions to repair my car. First time it was to replace a leaky EGR valve, as well as replace my spark plugs, and second time was to fix up something I did wrong while messing with my car. Both times, he was able to repair my car extremely fast, while providing a reasonable rate for them. I'm definitely coming back here next time for any car issues. read more

Found them on Yelp and gave them a call, $165 for front brake pad change. Other places I called quoted me $225. Guy on the phone said I could bring it in the next day and have it out in a couple of hours. Next day, took my car to the shop. Took them less than 5 minutes to take off the front tires and inspect the brakes. Told me my rotors were done for, and I took a look for myself and, why, yes they were! They weren't trying to make me pay for something I didn't need! I relaxed a bit. He came back with the final quote, $321 for brake pads and rotors! Wow, that's cheap! I asked him to throw in an oil change for $340 total, done deal. Someone even dropped me off at home and picked me up when the car was ready (granted, I only live a mile or two away). The best experience with an auto mechanic I've ever had. I'm definitely coming back when my car runs into issues again. read more

Steve is great, my family has been bringing our cars here for years!! Really quick service as well and it's a plus my house is within walking distance. read more

Me and my family have been coming here for all our cars for years. We love the friendly trustworthy service where you know your car will be taken care of without worrying you will be ripped off or something won't be fixed. Their prices are really good for this area (they have to pay rent too!) so it's worth it to us for the convenience and great service. They do get very busy so make sure to make an appointment ahead of time. Steve is a great guy and will make time for you in case of emergencies. Highly recommend! read more

good people, great people. I have been looking for a great and good body shop for my car to be fixed up. Not pampered, but just fixed into working condition. This place not only fixed up the car, but told me about all the changes that should and need to be done, and WHEN they should be done, but nothing extra ever showed up. Some of the smaller things were also just waived off, too generous. The owner, Steve, went out of his way and even contacted other places for parts to fix my car. I sincerely appreciate and trust this place. read more

I just took my car to Steve and I am happy with the work. The shop fixed a coolant leak, a power steering pump and a water pump for a reasonable price. Plus, I had the car back the next day. Great service. DM read more

I found this place through the raving reviews on Yelp. I had some brake work done weeks ago here. I thought I had a good deal until my mechanic friend found out they had put in used parts. There were signs that I should have watched out for. After all, his two unenthusiastic mechanics are there for a reason. I would encourage all the past Yelp reviewers to look under the hood again. There are places that are cheap and good. But NOT this one. read more

Steve is great. His prices are reasonable. If you're looking for an honest mechanic, Steve is the one. I bought a car and before I bought the car, I took it to him and he did not charge me anything to check it. I think he usually charges either $75 or $85 to do a bumper to bumper check on a car. Thanks Steve, you're awesome. read more

you don't know how much you appreciate an honest mechanic until you need one can't remember how to find him again! Steve is a very authentic business man. I took my 2001 dodge to the dealer and they wanted to charge me some insane some odd hundreds of dollars. ummmmm-nuoh! My friend introduced me to Steve. I took my car to him. He assessed the issue, told me how long it'd take, did what he'd said when he said. AND only charged me a quarter of what "the dealer" wanted. A year later...I need his services again. Now that I've yelped him, I can find him. Give'em a try. He's good people and good work. read more

I'll give them a star for having the professionalism to refund my money. But that's it. The word of the day here is "incompetence." My car was in 4 times for the same problem over a three-week period: overheating. I was told that the radiator needed replacing. OK. We replaced the radiator. On my drive home to Los Gatos, the car overheated, so I turned around and brought it back to the garage, smoke billowing out from under the hood. I was told the fan was bad. They didn't notice that it was only working in idle, not when driving. OK. We replaced the fan. One week later, trusting in the repairs, I was scheduled to drive to Los Angeles. At mile 124, the temperature once again went through the roof, the car began belching white smoke from burning engine coolant. This time, I was stranded in King City, 124 miles from home. How do I know it was 124 miles? Because I'm a AAA member with 100 miles of towing. And at $6/mile over that mark, trust me, you remember. I was told the temperature gauge was the culprit. OK. We replaced the temperature gauge. So what happens yesterday when I have to drive to Calistoga? Of course. It overheats. I pull off to the side of the road, and have to call again for a tow to bring me down from Calistoga. Another 120-mile tow. And when I show up this morning to figure out what was wrong, I am told that there is nothing wrong with my car, that there is no leak despite my sitting there watching coolant pour out of my engine, and the tow truck driver observing the same, and that he's done working on the car. He had done a pressure check and found that there was no leak, so therefore I'm lying. The end result is now I have a car that overheats, a mechanic who refuses to fix it, and yet another lost day trying to find someone to fix what he refuses to. read more