everthing is just good about this place. you always get your food on time and the food just tastes amazin, go try this place. you. will. love it. read more

Order the North Atlantic COD from Culver's on 22nd WDM. The ordering was quick, but the wait was tolerable on a good day 6 minutes). As you look at your sandwich it was very eye appealing-- the bun to fish ratio was appealing as well as the crispy deep fry on the fish. However, the seasoning was non describe -- meaning more seasoning to taste needed. Yet, watching the traffic pass by as you waited for your order added a calming element as you anticipated your entree in the pleasant environment. read more

Culver's - North Atlantic Cod - Burgers Near Me - West Des Moines, Iowa

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Let me start by saying this was my first ever visit to a Culver's and I was really excited by all the unique options they have on offer including choosing your own ingredient combos for the mixers and the many many options for sides! The restaurant was packed so we placed a to go order and got a Roasted Garlic & Bacon Pub burger basket and a Curdburger basket. We got one with extra crispy fries and the other with cheese curds and for our drinks we chose a sweet tea and a concrete mixer. I didn't really care for the concrete mixer, but I think that's my fault because I just chose my two favorite toppings and I think they just didn't go well together. Now I know for the future. The tea was nice. The burgers were okay but there was a lot going on with the bacon burger in terms of tastes and the curd burger just tasted like a regular cheeseburger. The fries were good and I love that they made them crispy like I asked but the curds were the most bland I have ever had. This is a fine restaurant and now that I have a visit under my belt I might try them again but I definitely won't have high expectations. read more

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Stopped in for supper and ended up waiting an honest 1 hour and 29 minutes before the order was complete. From the time my credit card recorded the transaction until I had my (redone) burger was an hour and a half. It took 2 visits to the counter before that even get our order. The first time the cashier asked if I wanted a refund, that he could ask the manager, because they were having issues with the receipts not transferring. I said I'd like my food instead. That was after 54 minutes since placing the order. The 2nd time another cashier made excuses. No attempt to get the manager involved. The drive through was getting priority while the dining room crowd was waiting. It took nearly an hour 20 minutes just to get a bacon double deluxe... with no bacon! 3rd trip back. There were a good 15 people working between the grill and the counter, drive up window, etc. Staffing wasn't the issue. Paid over $28 to have to sit for an hour/half to get our food. In the end no more than a half-hearted apology. Drive ups and door dash received all the priority. No manager ever intervened. I am seriously sorry the Arby's down the block is closed. read more

Culver's It's about the food but it's also about expectations. Everyone is understaffed, so I always appreciate the service staff who are working. The staff working were polite and helpful A nice normal Culver's. The restaurant was clean. The service was fast and efficient .The food was good and solid, hot and delicious, and the portions were really normal. I had the Children's meal which included a single patty, small fries and a small drink. I get the root.beer which I enjoy. It includes a scoop of the daily custard or a token. People of any age can order a kid's meal and as a person of a certain age I find it is the perfect serving amounts for me it's about $7.50. I would recommend them. read more

Food was great! Employees friendly. They need to build additional dining room space.

So we went to the Culver's on 22nd st in West DesMoines today what a disappointment. We waited 15 minutes in the drive up to get our meal and a 1 scoop sundae. Then he had ice cream came out so small we said it is never this small the person that brought the meal went and got the manager Israel he came back with the same dish we sent back and said this is what you get we weigh them . What crappy customer service . read more

Culver's - A drip of ice cream is what you get . - Burgers Near Me - West Des Moines, Iowa

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My daughter, grandson & I stopped here tonight after eating at Jethro's barbecue We all got what we wanted & we bought frozen favorites already packed. Our gentlemen Isaiah! Iowa mentioned to us that if you buy 2 more to our order it would only be about $3. Talk about a big asset to the corporation. He is highly recommended a 15+ stars yes I know it only goes to 10 but he was out price. read more

Flavor of the day. That's the draw. One scoop is always enough. You(almost) can't lose with this. The flavors seem to ALWAYS be good. And they keep most of the ingredients on hand, so if there's one flavor of the day(FOD) that you really love, they can make it on off days. Prices are better than DQ, while the freshness is also better. Staff are friendly, dining areas are clean. MarcyDiner'sTantrumScale- 5/5 NoScreamingKids. CyHawkApproved. read more

I love Sourdough Melts ! Pretty much my go to menu item at Culver's. I love a good cheeseburger however there is just something about a melt. Not a lot of sourdough or melt options out there so I'm glad Culver's has one ! One thing that always makes me wonder... Why does culver's rush you through the drive-thru just to have you park and wait... Its the illusion of speed The sandwich was worth the wait ! If you like sourdough melts...give this one a try ! read more

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Just wanna give a shout out to the nice boy at the counter on 4/7 around 1:30 who took my order and was very attentive and nice. I would come back here again just because of the service he provided. He sets the standard. read more

Great service and awesome food! There is a small wait but definitely worth it! My favorite fast food in town

Jumbo Shrimp I recently tried there Jumbo Shrimp w/Cocktail Sauce and order of Cheese Curds If ya want a quick on the run snack, I highly recommend this combo to satisfy the need for something quick and delicious Jumbo as t pull up/pay and wait just a short few minutes and yum yum there you go Enjoy read more

Super slow - 8 cars in line waiting 15 minutes for Cy Ickes strips and a shake. Like the food but super slow - never again. West Des Moines location was also long wait. This franchise needs to figure things out or go belly up. read more

Culver's - Super slow 8 cars in line. Would not return again - like the food but this is ridiculous. - Burgers Near Me - West Des Moines, Iowa

on 8/22/20 we ordered a sandwich basket and a kids meal. we drove home and realized the kids burger was not in the bag. Fortunately this was for an adult and not a child, but that adult is still super disappointed. I called the store and spoke to Eric, I could go back and get one or get one in the future. the problem is I have to remember the date and that I spoke to eric. That puts things back onto me for their mistake. it seems there should be a better system. I want to say they appeared to be very busy. but you should still get things right. busy or not. my husband shared his sandwich with me and it was very good. read more

Stopped for a quick lunch with the kids. Culver's is kind of like a Freddy's. They are known for their butter burger. My 3 year old loveeeed his burger. My husband tried the Reuben melt and I split the chicken finger basket with my 1 year old. Gotta save money here, it's super pricey! The kids meal came with a scoop of ice cream certificate on his bag. Lucky for me, he didn't finish it. The ice cream is super creamy and good. Also, the chicken fingers you can tell are fresh and hand breaded. They don't have a buffalo sauce to dip....weird Overall, good place for a quick bite. Expensive, but good read more

I love me some Culver's. If I have a hankering for a good freshly made burger made at a somewhat quick pace then this is a definite go to. The burgers are juicy and delicious and I love the crinkle cut fries. They also have awesome ice cream. Different flavors and candy toppings galore. Culver's you get my vote for best fast food burger. read more

Culver's - Burgers Near Me - West Des Moines, Iowa

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We ordered a single ice cream cone and still haven't gotten it and it's been 20+ minutes! Absolutely Unexecptable!

This place use to be the best. We were repeat patrons. It has really gone down hill. If you go through the drive through your wait could 20 minutes or more. Our order inside and in drive through has been messed up multiple times. So always check your order before you leave. read more

It was my first experience at Culver's and I had ordered a couple kids meals. So after my children had finished with their kids meals we went up to redeem our free scoop of ice cream with one topping. The lady who attended to me had informed me that I needed a coupon and I had told her I didn't have any knowledge of ripping the coupon off to be able to redeem the desserts no one had mentioned that to me. So with that being said I informed the lady I had thrown out the kids meal bags and she said no I would need the coupons to redeem them so I would have to grab them from the garbage. She said quote "do whatever you have to" I was very upset. If this is how Culver's is supposed to be and represent I will not be apart of it and this will be the last time coming to this restaurant. read more

I will not spend another nickel at this store. The wait in the drive through was ridiculous, which should have been our first clue. But then we waited over 20 minutes for our order only to learn they had lost it! No one checked with us, we were just left sitting there. I had to get inside and they did not know what to do. I asked for and finally got my money back. Ridiculous. read more

Not sure why there are so many negative reviews. Went for lunch and had fast and friendly service!

For the 2nd time in 2 months, an item was left out of my order. A month ago I ordered a fish dinner with coleslaw. They left out the coleslaw. Today I ordered a shrimp dinner with broccoli. They left out the broccoli. The shrimp was great. The onion rings were great but I was very disappointed to now have the whole meal. read more

I really love a couple things here. I think the drive through has excellent service and have been here multiple times. I love the custard and they have really good chicken strips. I think the fast food here is rather good and have a hard time saying no to the custard ice cream when we stop by. read more

Why doesn't this culver's have a higher review??? Been here a handful of times and they get our order right every time. This last visit was just as great. We arrived at 7:30pm. Not our usual dinner time. It was busy for a Sunday- good sign of business. Ordered 3 butter burgers, fries, cheese curds, 1 kid meal, drinks and custard cones. Spent $25.00+ Every time we come here I always know we'll be spending over $20 for a family of 4. Hot and fresh. Served to us right at our table. Everything tastes awesome and as expected as a butterburger should taste. I like their burgers. They are grilled just right, meaty and juicy. Fries and cheese curds are always fresh and salted right. Service is great. They are very polite and accommodating. There was even an employee going around making sure everyone's meals were as expected. I've never seen anyone do that here. Only chick fil a. So I applaud Culver's. This one especially. Keep up the great service and tasty food! Kid friendly for sure. There was a dad and young son having dessert there and they had fun with my kids. Laid back atmosphere with great food. We'll be back for another family night. read more

This is the 4th time items are forgotten or not made right. It's not hard to read the order receipt and check make sure all items are in the bag. read more

For some reason, I feel like this Culver's is on the lower echelon of other Culver's restaurants I've been to. The food (especially the fried foods) never seem to be fresh and taste like they've left it sitting under a heat lamp, which is peculiar since you're given a number and usually told to wait. For whatever reason, there's a lack of fast food along the 22nd/86th st. corridor, so its passable if you're in the area, but I definitely wouldn't bother getting off I-235 if you're traveling. Wait until you get out to the Jordan Creek area if you're westbound. read more

Culver's - Storefront from drive through exit. - Burgers Near Me - West Des Moines, Iowa

This is an ok fast food solution. The butter burgers are crusty and greasy. I know you ask how could that be. I asked myself the very same thing and it is unexplainable. I just know that the grease was running down my hands and face. I would not recommend the burger unless this is something you desire. They do have awesome grilled cheese sandwiches and pot roast sandwiches. The frozen custard is always yummy and some locations on the weekend have $1 cones and floats. The interior of the restaurants are clean and modern. It is fast food so just don't expect fine dining... read more

Food was good, ice cream is always melted by the time i receive it. kind of ridiculous read more

Culver's - melted ass ice cream - Burgers Near Me - West Des Moines, Iowa

Why am I paying 10 dollars for a milkshake that they fill 1/2 of the way? This place is trash for the amount of money I pay for something that's not McDonald's. Go to Hardee's Instead and save your money. read more

The last few times i have visited drive-thru there have been items missing. There are too many other options out there! A customer should not have to validate their food order when getting drive thru. This has happened so many times at this location, i am done with culvers! read more

Recently, the service at Culver's has fallen off. This is the 2nd time in a row I've came here and used a coupon and they tell me they will, "apply it at the window." This is the 2nd time a third-party to the transaction swoops in, unknowing of the coupon, and charges me full price. I will wait, again, for the money to be refunded to my card. At one point, there were 4 people standing in the window looking at me like I was crazy for letting them know about how I told them 10 seconds ago at the speaker I had a coupon. They didn't even end up asking for the code. They didn't try on my sandwich, either. read more

the food was nasty and wasn't pleasing at all the manger was screaming so it wasn't peaceful , when using a coupon the person taking my order had to get a manger card and while getting it the manger was rude about it, another day I came in this lady made a rude remark about my card declining. read more

This is one of the best Culvers I've been to. Drive through staff is almost always great, and the service is quick. Plus, the concrete mixers are always made well - other locations often have a lot of variance. read more

Quick and friendly service, correct orders every time I've been, and a great product. The burgers are juicy with excellent flavor. I like the butter buns. The rotating flavor of the day for the frozen custard is nice. I check the website before I go for that day's flavor. Their Concrete Mixers are similar to the Dairy Queen Blizzard. The frozen custard is creamy and I like the wide variety of flavors. Sometimes the drive through seems to be backed up but it's because everything is made fresh to order. They send out employees to deliver the food. This is a great Culver's location. read more

i have seen other reviews compare these places to in and out. NO WAY ! when i order something with no onions, i mean NO ONIONS. in no way are the helpful when you have your hands full, and the food was very marginal. sorry, but i will not be returning. read more

Good for a quick snack. For me the frozen custard is the star. The vanilla & chocolate are just what you would expect, but the flavor of the day is often surprisingly good. The fries & onion rings are decent for fast food. read more

The food is pretty good but the staff themselves is the problem. They are constantly screaming at each other making the whole eating experience uncomfortable. I'm not expecting a luxury dining experience but yelling at employees is unacceptable. read more

Generally speaking, I never have a problem at any Culvers I've visited: Ames, DSM, and the other location in WDM. The staff are friendly and the food is great. I have used the wi fi here in the past and it works well. This location is tucked in between a couple of other places, so it's a tight fit on a street with a lot of choices for food and beverage. read more

This Culver's has great service and food. Every time I've been here, even when busy, they were fast at getting the food served. I've gotten many things here including the chicken tenders, original butter burger, and the crispy chicken sandwich, but my favorite is their mushroom Swiss burger. It is always cooked perfectly and the mushrooms are sautéed in sort of a garlicky butter which makes them more flavorful than at other places. They have crinkle cut fries which are always hot and taste fresh so you know that they weren't sitting under a heat lamp for a long time. While I have never tried their cheese curds I have heard that they are good. If you are still hungry for dessert, Culver's has great concrete mixers, which are essentially frozen custard (which is a little creamier than ice cream) mixed with toppings of your choice. Either you choose one of their combinations or you create your own. They also have a flavor of the day which you can check through the app or online. Overall this Culver's has great service and food and is a reliable location. read more