I received quality attention from the drive-through service tonight and wanted to say thank you! After asking for more lettuce on my double butterburger, I was given an even fresher piece of (fast food) protein, with a walloping amount of precut, shredded greens, straight from a newly-sliced-open bag from the walk-in fridge. A kind younger female attendant handled the deliciousness with care through that all-encompassing provisionary window as she expressed thanks for my patience, and with a silent wink of Mr. Culver's third eye, the buttery burger, and all of its lettuce, became my first course of the evening. Thank you so much for redoing my order with excellent effort, Waukesha Culver's! read more

I purchased a one scoop turtle Sunday and a two scoop turtle sundae and both were the same size and the pecans were more like pecan dust !When I got up to the window to pay someone from inside yelled, we don't do ice cream for pup cups. I will skip this location and go to the Grandview location ! read more

Finally got a chance to try the pretzel bites. Was hoping for beer cheese but this cheese didn't disappoint! Go Wisconsin proud! Asked for grilled onions but the drive through was a little confused and has to ask x 3 read more

Culver's - Pretzels - Ice Cream & Frozen Yogurt Near Me - Waukesha, Wisconsin

See all

Didn't have time to cook dinner a quick call to Culver's so I could get two pieces of grilled chicken. I was able a month ago to get two grilled chicken without the buns. Today did the same but got a grilled sandwich with the bun and the chicken was nice and cold. I'm not giving up but we gave them plenty of time to get it right. We called it in just like did before. read more

Decided to drive through Culver's today. Normally I stay away as it's noon and they get extremely busy over the lunch hour! It was quicker than I thought and the food came out hot and correct. We all know with fast food these days orders are not always accurate. Very good experience will definitely be back! read more

I come here often for the shrimp combo but today I had gotten bad ice cream. It had a random yellow lump in it and I'm so confused as to what it could be. The bottom of my 2 scoop vanilla with strawberry also those ice bits in it. Very gross, otherwise great spot. I just don't know if they're cleaning the ice cream machine enough. read more

The little girl taking orders was very rude and sounded like she hates her job. Did not seem like a people person so would recommend putting her on the ice cream machine. She didn't even get the order right. We asked for a Oreo concrete mixer and she gave me cookie dough. She even asked us what that was 3 times!!! How you gonna be an order taker and not know how to listen? read more

first time ever going to Culver's, the curbs were so salty and tasted old or just semi warmed up in a microwave. Corn dogs were good ! & some of our family loved the hamburgers(: read more

Got to just say this Culver's on Sunset in Waukesha is the best Culver's, staff if polite and try to do a good job. Wish I knew how they teach these young people how to do such a good job. I'm not a fan of Culvers burgers over cooked dry and to the point of being burnt. Hamburger meat shouldn't be crunchy. But I defiantly like many of the other options including plated dinners fish, roast beef Rubin sandwiches fries. The Custards is also good. I will not say the best but I enjoy it. Like most places the prices are on the high side but at least it's always been clean very seldom have I had a miss order and if I did they took care of it. And I'm Alway impressed on the staff. Now that being said. The other Culver's in the area need to take notice as my experience at them has not been very reliable as the Sunset location. Mukgonago location I would give a strong 2nd place too. I find the problem here is very inconsistent on the portions of Custard and inconsistent toppings on Sundaes. But I will give the staff a #1 rating too. read more

Culver's has awesome burgers! Double and Triple Deluxe baskets are my go to lunch. People are always friendly and no adding that god awful entitlement tip read more

Don't go past 8:30pm, being so close to closing time the staff is constantly rushing to get your food out. More than likely your order will be wrong or even handled to the wrong customer as they fail to give you an order number, again rushing. Manager is trained to tell customers that the owner "doesn't take calls from customers" and "probably won't call you back" when you give them contact info. What type of "businessman" isn't trying to improve their business/income. Half the boys that work there look like they just rolled out of bed with their hair everywhere. Just imagine the cooks. There's simply no standards anymore, what happened to looking presentable and hygienic working at a food establishment. read more

Yummy yum yum. Service is kind. Very nice spot to hang out with friends. Concrete mixer = Amazing.

Every single time I come here whether you are in the drive through or standing in the lobby it takes at least 30-60 minutes to get your food. Don't get me wrong they make the food well I just really dislike having to wait so long to even have my order taken than an additional 20 minutes for it to be made. read more

Just left Culver's on Sunset...ordered 2 butter burger baskets 1 with fries one with onion rings, also ordered a pup cup for my dog...I was charged for doubles...I never ordered doubles, pup cup for the first time in years consisted of whip cream...90° outside...but fries and onion rings were cold..when I called they said they would comp me 1 side ...ive been going there since they opened...but never again gave it 1 star, but if I were able I'd give it -10 read more

The male working the drive thru on 4/24 around 2pm honestly needs a promotion. He has a great attitude and personality. He makes it seem like a very fun place to visit and boosts up the environment with his voice that sounds like an adventure park announcer. read more

Started with the girl taking the order. Extremely rude and rushed through the order. 7:30pm 10/27/2022. Said the total to us at the window and not another word. We didn't get our food till 7:47pm, in a drive thru. Our burgers were burnt to a crisp. Missed our side of fries. The lady ordered a cheeseburger only lettuce, and got all the works. No explanation for the food quality. read more

We only frequent this location since it is close to home. We normally LOVE Culver's, but this location has no standards and that is evident by the sloppy exterior containers they serve custard in and the burgers ALWAYS being burnt. Let's start with the simplicity of a custard only order. Shakes aren't mixed. I can see all the mint at the top and when I point it out to the kid at the window he says "Oh you just can't see it because we don't squirt it on the sides of the cup because it will all sink to the bottom". Uhhh... it isn't mixed at all! Then EVERY time there is custard on the exterior part of the container. This gives us the joy of being melted on in the car all without napkins because they never hand out napkins unless you have food. Spots on clothing and custard stained seat belts certainly make for a happy customer (insert sarcasm). Let's not forget about the overcooked / burnt burger patties that are swimming in grease. Sometimes it's only a little crispy on the edges and other times you get blackened edges. Management was made aware of our consistent unpleasant experiences and while apologetic, it apparently fell on deaf ears since these same issues are still occurring. This location is absolutely the worst one we have been to. Consistently the worst. Looks as though the Main Street location gets our business from now on when we have a Culver's hankering. Going out of my way is better than being annoyed and disappointed again. Get it together Sunset! read more

See all

Awesome Experience!!! I went in about a week ago and I ordered a butter burger and for some reason it tasted better than all the culvers burgers I've had. I don't know if this culvers makes them a little bit differently (I'm from out of town and visiting family) but I can tell you if I didn't go right before they closed I would've ordered another one. The lady and the drive thru was super nice but did mess up my order a little bit but the man at the window was super friendly and helped me fix it right away I don't think it really mattered. I couldn't catch the girls name and the man wasn't wearing a name tag or else they would've been listed here. Overall 9/10 experience. When I'm in town again I'll make sure to stop by here again! read more

Tonight around 8:40pm my boyfriend and i came to grab some custard. we were put into a parking spot while waiting for them to complete our order. It took nearly 15 minutes for a float and a concrete mixer to be brought out. when it was brought out and handed to us the float that was over flowing and over flowed into my lap and in my purse. Usually never have an issue with this location but tonight was extremely frustrating. read more

I just went through the drive thru and Brianna made spending almost $20 on fast food worth it! She was so nice!

4th week in a row we picked up custard treats and our order was wrong. Today paid for 2 topping sundae and got no toppings; just custard. They made me drive forward in the pouring rain so rain is coming down on sundae and float when they handed to me. DONE FOREVER WITH CULVERS. read more

I go to Culver's more than I'd like to admit. But every single time I come here, their service is amazing! The workers are so polite and always have a smile on their face. My orders are right 99.9% of the time. This is by far the best place to stop for some burgers, fries, and ice cream. read more

I LOOOOOOOOOOOVE CULVER'S!!! =) Best burgers and ice cream/custard ever! (good pickles too) EVERYTHING you can order is mouth watering!The lemon ice is perfect for a summer treat! And I can say that even after working there when I was a young teenager! Now I live in CA and we don't have any over here... it sucks! Everytime I go back to WI this is the first place I go! Yummy! It can get a little crazy on friday/sat nights with all the football teams who show up but by then all the families are not eating dinner anyways. read more

Cashier, Blake, had tremendous service and manners. He demonstrated superior skills and capabilities and mastery of cashier duties. I can see Blake in a management position in the near future! read more

We went in to get some treats for the kids. We told the girl we wanted waffle cones. She made cups. Then when we said something the manager said you should have ordered that. And we would have to pay a charge. My boys must have said cones 10 times each. And these young girls had a good time talking about us. We could hear it in the dining room. If you go go during the day never had problems in day time. read more

Great custard! Great service. Very friendly staff. Large portions. Clean. I highly recommend stopping here. read more

this food makes me extremely happy I based where I would to go college based on the closest Culver's that how god damn good this is if you haven't eaten this fucking try it is so good read more

BUTTER BURGER!!!! and Pepsi!! Yummy and their "flava" of the day is always a good choice

This chain is one of the biggest things I miss about living in the Midwest. The custard is superb (I like getting custard shakes - vanilla custard with banana and either strawberries or raspberries) and their butterburgers are out of this world. If you're really hungry, add on some deep-fried cheese curds for extra food coma points. read more

You know what I love about the Midwest? The genuine, friendly service. Every time I stop here whoever is at the window is super friendly and when they bring my food out, always friendly...no matter what the weather is like. The food is good, I did have one fish sandwich that was very sloppy and soggy, but everything else I have had here has been good. My favorite sandwich is the Pot Roast. I also love me some Krinkle cut fries too! Even though they make things when you order, they are still pretty quick. How can you not love Culver's?! read more

even though they are always busy, they always give me my food in a timely fashion. my food is always hot and my icecream is never melted very thankful for this spot. read more

I had wonderful service going through the drive thru tonight. Big order was easily translated. Paying was easy and then when my food was delivered the worker told me everything I ordered! Such a pleasant end to my night!! read more

The Waukesha Culver's I can't tell you how many times I have been here. Too many, but in the opinion of the franchise owner, not enough. Culver's is dynamite. If you don't have one close to you, I am sorry some day you will. This particular branch is well run, lots of respectful and smart young people working here. The place is usually pretty clean. read more

Oh how I wish we had Culver's back east. This is fast food the way it should be done. Culver's is exceptional among fast food eateries and they put the mega burger joints to shame. read more

Culver's restaurants are awesome!! The burgers are fantastic! The staff at this location is very friendly. I was ion the Milwaukee area for 5 days and ate at a Culver's 3 dyas. read more

Every Culver's I have been to has been a very positive experience, but this particular one on West Sunset Drive in Waukesha has always been exceptional. The food is a step above other fast food, but that can be said of all Culver's restaurants. What sets this one at a higher standard is the exceptional staff. They know how to treat customers. Customers are made to feel welcome from the moment they enter. The restaurant is always clean and service is always friendly and efficient. The staff pays attention to things like making sure the tables are kept clean. I've never had to search for a clean table there. They also make the rounds of the dining room to make sure every customer is completely satisfied with the food and the service. The managers and staff here are the gold standard for fast food. read more

The general manager at this Culver's restaurant is one of the nicest most professional workers I have ever encountered! He waited on us and gave us great customer service and was also extremely kind and friendly. On top of all of this he came to us at the end of our meal and cleaned up our trash for us without us asking him to, even though Culver's doesn't normally use waiters or waitresses to do a job like this. The food was also great as always. read more

If you're looking for a place to chill while you're computer is being fixed, this is the place. Yummy burgers, tasty malts, and free Wi-Fi! Not like most fast food places. Fast but done well. This is my go-to lunch place. Super friendly too not like most fast food places. read more

Avoid like the plague tonight. Waiting for a malt, no food, just a malt. As I'm at the window I hear one of the workers tell another just give them a big, fat sorry. They need to train better! read more

This Culver's is the BEST Culver's ANY WHERE. The staff is super friendly and I have never had an order messed up ever. The food is ALWAYS hot and fresh and always tastes great. Even when it's all teenagers working they are still very nice and the food is always hot and fresh. I love this Culver's so much I e-mailed corporate and told them that this location is amazing. I love you Sunset Dr Culver's!!!!! read more