In Des Moines for the week from California and everyone recommended Culver's (even said it was better than in n out)! My boyfriend got the deluxe burger, added bacon with a side of fries. I tried the chicken tenders which came with a choice of ranch or bbq sauce. We also shared a vanilla malt - if you get one thing, get the malt! One thing that stood out is how nice the staff is. Simple food good for a quick drive thru bite! read more

Culver's - Small Crinkle Cut Fries - Ice Cream & Frozen Yogurt Near Me - Urbandale, Iowa

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Got into town late Sunday and everything was closed but Culver's was open. Grabbed a double cheeseburger and got back to my room while it was still hot. Decent smash burger style, quality meat, and toppings. Definitely one of the best of the fast food burger options but the best part is their staff. A very friendly, professional operation making sure you have everything you need. read more

We went through the drive-thru to grab some quick dinner. Grabbed 3 meals, fish, chicken, and a burger. The service was quick but our order wasn't quite right. We wanted one of the ice cream drinks but it didn't seem to make sense to the folks working the drive-thru. Not a huge deal, but we got some sort of drink that wasn't good and didn't have ice cream in it. The food was good, although it wasn't as hot as we had hoped it would be. read more

I had the best drive up service for lunch today. The pleasant drive up man. Smiles. Courteous. Cheerful. And the car server had encouraging words I have not heard in a long. These guys get 5 stars‼ They need to be recognized. Food is always great. Location and site is always tidy. Thanks for making my day with your amazing staff‼ read more

Food took for ever, asked for a drink they forgot it and forgot my sauce. Waited in line for ever.

I had the double bacon cheeseburger and fries, with a mini Reese's mixer. The fries were wonderful, and the burger was good too. Add to that the ice cream and the house ice cold root beer, and it was a great food experience. The server at the register was super friendly, and the one who brought my food was very polite. Overall aesthetic of the place was very welcoming, I'd definitely be willing to go there again. read more

Do not go within an hour of closing. Cheeseburger was cold. Cheese curds barely warm and cheese congealed on both. When I called to see if it was safe to eat, I was told their food never sits more than 10 min. I'm sorry, but at 9:15 at night I don't think that's true. read more

I ordered the Culver's Deluxe cheeseburger and crinkle cut fries. Both were good but I enjoyed the fries the most. The fries were crunchy and crispy on the outside, tender on the inside and served hot. Culver's fries were a nice alternative to the smooth and skinny ones at other places. In comparison to other burgers the hamburger bun was fresh and had a feel and texture similar to Hawaiian rolls. The patty was charbroiled but seemed extremely salty in taste, however, it didn't stop me from finishing the burger. I placed my order on their website and found Culver's online menu easy to use. And when I arrived to pick up my order the staff were polite and friendly, handing me my order right away. Culver's is a short walk from the Holiday Inn. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Urbandale, Iowa

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30 minutes and counting in the drive thru for one order of cheese curds. I will not be back. I went in 15 minutes ago and was told they'd be out soon....still waiting read more

This was probably the most disappointing experience I've had at a Culver's. They are my favorite "ice cream" joint, and have been my go to for years. Tonight I went through the drive thru and ordered a medium malt, but with the chocolate custard. When I got it, I noticed it was made with vanilla and chocolate syrup. So I parked and went inside to ask for it to be remade. I've had this happen a few times with concrete mixers and it isn't a big deal. When I got inside I spoke with several employees who repeatedly told me that shakes and malts couldn't be made with chocolate custard. I tried to explain that I didn't understand why they couldn't make a malt with chocolate custard, but the employees kept doubling down and said that "chocolate" malts were only made with vanilla custard and chocolate syrup. The staff were extremely dismissive and displayed a level of discourtesy I haven't seen in a Culver's before. I will never be returning to the Urbandale location and the interaction has put me off the chain for a while. read more

Keto dieter's dream burger! Toss the bun and it's a solid 550 calories for a burger- it is delicious. Service was faster than expected and our order was hot off the grill. Satisfied customers here. read more

Culver's - Drive thru car/table markers! - Ice Cream & Frozen Yogurt Near Me - Urbandale, Iowa

Last night we went with a team of students and coaches totaling around 15 people. When we arrived the staff jumped to positions and handled our crew fast and friendly. They were very efficient. We travel all over the country for competitions and the professionalism was top notch. They provided good, fast food with friendly service. read more

They have great ice cream/frozen yogurt! My personal favorite is the "Concrete!" I recommend Culver's to everyone!! read more

Our drive-through order for 4 persons was shorted a drink, an order of fries and a custard! Geesh! Who IS NOT PAYING ANY ATTENTION TO WHAT THEIR JOB ASSIGNMENT SHOULD BE! There is no longer any excuse to use "we are short-handed!" Your manager or regional supervisors must waste no time rewriting the job station handbooks, NOW! I don't care if there are only 3 staff working, doing 2 jobs each. You study the rules, learn them, and refer to prompting notes at each work station. If you can't read, sorry bud you can't work here and get prime pay! Keep up unsatisfactory service and it will be 4 households of our family dropping you from our acceptable fast food list in more than a few communities. This stuff needs major attention as there was no other traffic in the drive-thru lane. It was such bad service, it makes no difference if the food we did get was great. read more

Got 2 orders of fried cod with cheese curds and fries. Fish was really good. Fries and curds were ok. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Urbandale, Iowa

We stopped here on our road trip to Denver. My friend highly recommended it! I got the grilled chicken sandwich with yummy side salad. The place was clean and service was fast. read more

Culver's - Grilled Chicken Sandwich and salad - Ice Cream & Frozen Yogurt Near Me - Urbandale, Iowa

Culvers is a pretty decent fast food chain. This one takes a really long time and the food doesn't taste like other locations. Just stop at the Arby's or Ruby Tuesday's across the street. read more

Usually when we are in need of a Culvers ice cream fix we hit the drive through. Quick in and out and away we go. This is the best stuff around. I love it. This time we stopped in cause we had a few minutes to kill. It was a line to the door. The line moved fairly well and we had our order in. We sat about twenty minutes and waited, watched everyone else around us get their fried food dinners. We weren't on a time crunch but finally we checked on it and they had lost our order. Well, fine, okay. So they made my single scoop into a three scoop to make up for it. I wasn't too upset and we do visit Culvers often. I appreciate that they made up for the mistake with the delicious upgrade. We will continue to keep coming back. read more

Clean restaurant with good service and good food. Burgers, fries, frozen custard and concretes are all excellent. Recommended for lunch, dinner or dessert. read more

Got a cheese burger from this place thinking it would be better than Burger King, to my surprise the food including the fríes were tasteless! Cardboard would taste better than this! Save your money and get a burger from anywhere else! No seasoning on the burger or fries. read more

Hands down, the greasiest fast food burger I've ever willingly eaten. Single-handed, this Culver's Deluxe Double was able to triple my cholesteral levels. The patties were smashed together and slathered in grease, so the first bite before hitting the bun, veggies and cheese was a rough one. But, surprisingly, once I was a couple bites in, it all made some sense. And now it's all gone. This was my first experience here at what feels like White Castle's bigger brother, so I wish the service wasn't lackluster. But tonight wasn't their night. PS: Fries were pretty good. Hope I don't get sick in a half hour from El Greaseburger Capitan. read more

Man I LOVE Culver's. If I am in a town with one, I will always stop. I got the roast beef and the chopped steak dinners. Both were just amazing for a fast food burger stand. That is what will always keep me coming back. read more

Again during pandemic we thought we would try Culver's.. we ordered chicken strips, fries husband hamburger, fries. My chicken strips where heavily breaded not hot warm. fries where white soggy and cold. My husband 's hamburger was not hot warm. his fries the same. This was really discussing.. sincerely why can't Culver's do better??? read more

I haven't even tried the food but I am going to say that the service I just received was nothing short of excellent. Bree provided efficient and friendly service while being very busy. During this difficult time, dealing with several people and doing money transactions has to be scary. I appreciate Bree's dedication and hard work and believe she deserves to be recognized for her excellent representation of the Urbandale Culver's. Also, the food was hot and fresh! read more

Not sure what is going on at this Culver's but since the the managers have left like Nick and two others the orders have been wrong, I ordered a hamburger and they didn't put any meat in, my wife ordered Diet Pepsi and they gave her water, I have heard a lot of mistakes have been made by the workers because they don't pay attention read more

I had mold growing on my bun! I am a regular at this location but not anymore after seeing this... YIKES! Gross! It even tasted disgusting. Hope I don't get food poisoning! read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Urbandale, Iowa

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Two stars for food. Zero for service. Girl at window wouldn't listen to my order kept. Talked to others while I was ordering and very rude when i paid read more

Fast and yummy greasy food. My kids love it every time. I will pass on the food and order a concrete mixer for dinner every time! And sneak a few cheese curds from the kids. They are a lovely mix of white and orange cheese, my kids love guessing which ones are filled with each. The sourdough melt is tasty as well as the fish sandwich. Can't go wrong with the fast food at this place! read more

Went here for ice cream and it was great. Always a hit with their ice cream, and their food is usually great too.

Food is really good. Wait time isn't bad at all. Clean restaurant. Friendly staff. BUT - I witnessed cashier "Noah" eating fries from the fries in their heater bin. He would look around and then grab fries from someone's future fry order and eat them. Culver's is like Chick-fil-A to me, somewhat of a higher standard of a fast food restaurant but after watching this guy eating fries, my family and I won't be back. I decided to let the manager know and he said he would talk with Noah and I did see the manager tell him to stop eating fries however the manager never threw away the fries that Noah was eating from! Stay away from Culver's. read more

I drove thru here couple weeks ago to get lunch on my lunch break. I could tell by person taking my order on intercom it was a bit unorganized First, was told they had no chicken tenders So I ordered a cheeseburger value basket I waited in a line of cars for 20 minutes & never received any food People behind me got their orders but guy in front of me didn't so thought they were slow with something we ordered Then guy in front of me goes into restaurant and comes out after a few minutes with a bag of food I flagged down one of the guys delivering meals & told him what I'd ordered & how long I had waited He told me he'd check Into it but after 5 min no food, and I had to leave to get back to work I called restaurant & spoke with shift manager who said she'd email me couple free meals Never received them I called restaurant again in middle of afternoon 3 days later & left a voicemail, no response Avoid this Culver's, this restaurants clearly not up to Culver's standards & is an embarrassment to the franchise read more

I tried to order a chicken dinner on 8/9/15. I was told they had no chicken. Ordered a burger instead. The restaurant was filthy. I won't be back. This location seems to never have chicken. Why is it on the menu? read more

Ordered a chicken sandwich with onion rings, my dad ordered cheese curds. Took forever for our order to come out, they said it takes so long because they make each order as it's placed. Okay, cool. Well I was so disappointed in this sandwich that I only ate a few bites. I'm not sure if maybe the chicken was going bad or what but it had a horrible taste to it that we just couldn't put our finger on. I must say though, the onion rings & cheese curds were DELICIOUS! I may possibly try this place again in the future for their "famous butter burgers" but I will stay far away from their chicken. read more

We go to Culver's on a regular basis. They are on point with the food and are helpful inside as well. I recently had an issue with the drive thru. I got all the way home to find out my chicken strips were not put in the bag. I left the food for my family and went back to get the strips with my receipt. The gentleman quickly gave me the next order that was ready and gave me my money back. Kuddos to Culver's managment. Thank you. read more

I have some good experiences at the Urbandale location but this time we ordered at 6:05 pm and didn't get our food till 7:10 when we had to go up and ask for it. This was after four families got refunds and left. The worst part was that my burger was room temperature and the cheese curds were trash. I'm never coming back to Culver's again, I'll now take my buisness to B-BOPS or Five Guys. read more

It's culvers. Best fast food out there. The burgers at this location come out perfectly. Not sure why others rated it low.

What a customer service experience!! Culver's is my favourite fast food restuarant even though I live on the east coast... ( :,( ) and my card hadn't went through so my order wasn't being sent back to the kitchen yet while I was waiting. After a few minutes, no one told me that my food wasn't being made. Then, an employee came and asked what we were waiting for because he didn't see anything on the screen, we told him, and he checked the screen and told me my payment didn't go through yet, so whoever first took my order didn't notice that had happened. So I paid a different way and he helped get it out super fast! He shook my boyfriend's hand, told us to enjoy our night, and I believe he said his name was Armand but I forget things so easily and I was tired. I hope management notices this. He clearly listened to the brand training and knows what Culver's service is supposed to be about! It was my first stop at Culver's in a year since driving from New York to Nevada, and we are on our way to New York this time. My boyfriend had never been to a Culver's before so it made his first experience, which started as sub par, into great! read more

This place is very bad. The food is terrible and the people are mean. The service represents the quality. I had to wait 40 mins to get my food and when i ordered nobody was here read more

Very poor service. They got our food wrong, the server was chewing gum, the cashier was rude and too quiet to hear. I stood at the register for 5 minutes before I was helped. They never came around like at other Culvers to Ask how we were doing and if we needed anything else. Some of the staff wasn't dressed appropriately. Over all very bad. Don't go there. read more

Very disappointing! All the way from Fla and my son couldn't wait to go back for a juicy butter burger. Instead, all the burgers were skimpy flat and overcooked! Nothing like we've had in the past. Obviously they are trying ro cut costs, but we would gladly pay more for the original burgers. My local family said they will not go back either, too bad they has a great thing going. read more