Almost on the verge of tears after spending almost an hour at the DSM rental car counter, I raced to grab food ANYWHERE before every restaurant in Des Moines closed for the night. I made it to Smashburger a little after 9:30pm and ordered Hot Chicken Tenders and Smash Fries at the counter. Unfortunately they don't make shakes after 9:30pm so I was out of luck there. Still got a soda for free because of that, which was sweet of them. Overall the staff members were SO nice, which was refreshing after dealing with a bunch of incompetent agents at DSM. I might have ordered one too many chicken tenders, but it was just what I needed to get my mood back in check. read more

Smashburger - a cup of chicken nuggies and a bag of fries - Burgers Near Me - West Des Moines, Iowa

If you have not tried a "smash" burger then do something different and go to Smash Burger on 22nd Street in WDM . The Truffle Burger has is saucy, meat in proportion to a fresh bun with a patient and helpful staff as you scan the menu board for other options as sweet potato fries. The environment is clean with a constant check to make sure tables are ready for customers to sit and indulge their selection of choice in a serene space. read more

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I am pleased that a single is not on the menu but can be requested! So tasty with all the fixings! Please try the Parmesan fries, I've not seen these in other establishments, they are so delicious! Service was quick, and food was delivered hot and fresh off the grill. And they offer GF options! read more

I haven't been to Smashburger in a while, not really sure what caused us to go, but I'm glad we did. The cheeseburger was delicious and the Chili Cheese Dog was even better. I didn't know they had hotdogs on their menu. It was a pleasant surprise, I highly recommend it. We will definitely be eating there more often. read more

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Too bad Smashburger can't smash it out of the park. WHY IN THE WORLD DOES THEIR BEEF PATTY HAVE MILK IN IT???! No one else does that! Even their black bean burger has milk and cheese in it. This does not help customers with dairy or egg intolerances. They can't make a traditional burger traditional at all. The burger choices and menus are huge. Ordered the Avocado Bacon Club and my husband got the triple classic smash. I didn't find out the patty has milk in it till AFTER ordering it. They even have milk shakes. Surprisingly they have a dairy free egg free allergen free ice cream brand called Eclipse they serve there. It was actually a really good shake. I might come here ONLY for the shake. Discretion: they mix it with water. It's so thick...it uses water to blend. Not plant based milk. It definitely turned off other customer reviews. I was ok with it and it tasted really good actually. Overall it was ok. The burger tasted ok but i wasn't wow'd. Restaurant was very quiet for a weekday dinner hour night. No crowds came through the night we visited. read more

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I understand coming somewhere when it's an hour before close is not the best diner etiquette but there is ZERO reason to get annoyed that someone is coming in. Didn't even get my food to dine in we were getting it to go, the man and woman spoke Spanish thinking I was white passing and I just felt disrespected. Won't be coming back here read more

The walk up and order situation is basic feeling for fast food but this one step above fast food. We ordered the classic cheeseburgers, one a single and one a double. If you like a smash burger then these are pretty standard. The place was clean. The open seating allows you to spread out a bit and be on top of the other customers. Service was fast. They delivered our meals to quickly to our table, marked by number. The price is the lower star. $30 for 2 burgers and fries at lunch time is a bit much. Like I said, pretty standard burger without any flare. No combo prices, it's all à la cart. read more

Wayyyyy overpriced and they will mess ur order up too ! BBops is better no question ! Spend ur hard earned money elsewhere !!

I ordered the double bacon avocado burger with onion rings. I bit into my burger 3/4 complete. I pulled out a raw piece of bacon. I presented to the girl with black hair and glasses. She was so impressed, she through the bacon out and looked at me. She didn't say sorry, anything. Turned around and walked away. The floor drains in the store need to be cleaned with bleach. The drains in the seating area stunk. The floors were dirty with ground food in the carpet. This was my welcome to Iowa. read more

Smashburger - The uncooked Bacon. - Burgers Near Me - West Des Moines, Iowa

My boss wanted to hit smashburger up for lunch despite my protest. They used to also forget the onion strings on my burger now it looks like they just took that option away completely. Next time I'm choosing and we are going to b bops! read more

Smashburger has really great burgers! They are juicy and so delicious. Their truffle Mayo is fantastic! Honestly, the burger exceeded my expectations. It was actually pretty reasonably priced compared to most fast food options these days. Definitely recommend! Get some sweet potato fries too. You won't regret it. read more

it was so bad inside smelled like fish and it was bad found a hair in my food and the fries still had oil on them and my stomach hurts so bad don't come here read more

I don't like to give negative reviews, and have pretty simple tastes, but I had smash Burger for the first time today and regret it, the tater tots would have been great if they weren't absolutely coated in black pepper, I have no problem with pepper but this was freaking ridiculous, and they burger- cooked perfect, fresh veggies, but some sauce that I wasn't expecting, that I can still taste hours later, I've been in foodservice 40 yrs and I'm certain the black pepper was not the way they are supposed to be done, as for the sauce, idk I just wish I had known to skip it or get it on the side, if it wasn't for those two things I'd have given it four or five stars read more

Pretty pricey for what you get and the food is nothing exceptional. I ordered a crispy chicken sandwich w/pepperjack cheese, bacon, and ranch. The ranch was served on the side and tasted very cheap. Kraft bottled dressing cheap. Thick and flavorless. The chicken itself was very stringy and pulled apart when you tried to bite into it. The bun was about the only highlight--toasted well and even flavor throughout. Smash fries are very boring...the garlic and rosemary add very little to fries comparable to Burger King. Service was friendly, no complaints with that. Hopefully the employees can find a better job elsewhere. read more

We love a good burger and we appreciate great timely service. We ordered delivery and not only did it arrive well before the estimated time it was all correct! I know that shouldn't have to be praised but in the delivery game out here, that seems to be some kind of miracle. Our delivery driver, Stephanie, texted us to let us know our food was outside our door. She did a great job and after I texted "Thank you" she replied with "You're Welcome." Also, something many contactless delivery drivers don't frequently do. The food was delicious, hot, and I'm glad we can know that every time we are in the area we can rely on one great burger. read more

Ok,I'm going to breakdown and write a review of a place I frequent more often than I should admit. Hands down the best burger in Des Moines and probably a lot of other cities I frequent. Order the Egg bun, it's the best. Brussel sprouts at a burger joint?! Yes, they are fantastic. Crispy chicken avocado sandwich on an egg bun. Leveled it. Perfect every time I love this place read more

Food was good, wish the atmosphere and service was better. +The tots were really good, but that's more a franchise thing. -Ordered two drinks and only got one. -Toilet in the bathroom doesn't work. -No hand soap in the bathroom. -Loud music from the kitchen is annoying. read more

Although the burgers are smaller than I would like, the have a taste that is superior. Further, the haystack onions are amazing. The rosemary fries and tater tots are also well above par. Service was fast and friendly. read more

Love the smash burgers there...cooked just right and always delicious the smash tots are one of my favorites!! You can make the burgers anything u want Dow to mac and cheese brisket!!!!! They get 100 stars from me!!!! Only thing that could make it better is getting it free lol read more

Take out. Generally, services and consumables seem okay... But if you notice some funny after tastes, many menu items are mixed with certain hack spices or pseudo aids like truffle oils that taint the product (literally make me gag), not like spoiling meat but actually doing precisely that and intentionally sullying their burgers, fries, among other items.If you don't mind fake grills and psuedo skills, or induced vomiting via food poisoning, this hack grub chain is your go to. read more

Fantastic franchise ran by a owner that cares!!! They are always open the hours posted on the window (This is rare in Iowa). The food is consistent and they never cheat you our of food like most Iowa places! We need 3 more of these places!!! read more

I feel like a total Karen penning this. Raised their prices since I've been a few months ago. I'm sure we'll see more of this with the effects of COVID but disappointed to spend $30 on a burger, shake, small chicken sandwich and a side especially with mediocre service. We decided to carry out after the tables didn't seem very clean. Update: just changed my 3-star review to a 2. Once unwrapped, we found a super fatty, half-grissel piece of chicken breast with two pieces of bacon fat, Romain lettuce heart and a crumbly bun. It was too ugly to even take a pic and almost inedible. The upcharge for chicken breast and bun made it a $10. RIP to my relationship with Smashburger ... le sigh. One of my faves. Disappointing. read more

I ordered a double smash burger. It was not fully cooked and the bun was tough and chewy. Wasn't a fan of the burger sauce. It seemed like Mayo and mustard mixed together. Most of it went in the trash. Can't eat a partially raw burger. Definitely not worth $10.15 for just a burger. read more

went in never been to a smash burger waited at the register for about 10 minutes and wasnt sure what to get since I was new I asked what was good and was ignored man up front heavier set guy was bagging food and rubbing his hands all over his face then snorting snot into his nose then rubbing full palm into his face and grabs a burger and fries with the same hand I didn't even order my food I felt disgusted and almost got sick I just left and told them I don't want literally burgers in my burger read more

Amazing is all I can say!! The Smashfries are a MUST. I had the jalapeno baja burger and it was delish. So fresh and yummy. A must try for sure. read more

Smashburger - Jalapeno Baja burger - Burgers Near Me - West Des Moines, Iowa

Smashburger is located in a non-descript strip mall. They have an interesting selection of burgers, with one special "local" burger as well. The Iowa Burger has blue cheese, bacon, haystack onions, lettuce tomato and mayo on an egg bun. I'm not a fan of blue cheese but it's good without it. I usually order the BBQ, Bacon and Cheddar Burger but have tried the Spicy Jalapeño Baja. I always enjoy the SmashFries. They're coated in olive oil with rosemary and garlic. I make similar ones at home. The location is small but seldom full. You can order take out from the website as well. When I'm hungry for a better burger than I'd find in fast food shops, this is one of my go to places! read more

First time trying this place and the smell brought me in as I drove past. Ordered the smash single and smash fries. The burger had great flavor and came out quick. The fries have good herb flavor but were pretty salty for my taste. Better then your average fast food place but wouldn't say it's a gourmet burger. Would eat here again for sure but might try the regular fries next time. read more

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I ordered 3 things - a shake, fries, and onion rings. The fries and onion rings were both SOAKED in grease, soggy, and overall inedible. The shake was definitely not worth the price for the size and overall quality. read more

Never been (for shame) and I'm sad I waited so long. My Spicy Jalapeño Baja burger was excellent! 1) when a fresh jalapeño is advertised (in picture) then comes as a pickled jalapeño, my annoyance level is already spiked one notch. Don't do that. This place served a fresh jalapeño on my burger so award goes to that! 2) when something says Baja and doesn't have avocado, that's two notches of annoyance. There is no definition of "Baja" but come on, there has to be something south of the border included! This burger SMASHed both items out of the park. Solid. Jalapeños were spicy, guacamole was excellent after the jalapeño kick , it was all excellent. My guy got the single classic smash and loved it, but he loves smashburger and has eaten at several across the nation. My little man though ate TWO orders of the classic single smash. Not a double...two burgers. I told my guy to order the little a double but he didn't listen and said the single was plenty. Thus, we had to order little another and said 7yr old little ate both orders. And fries Their fries are great. Fresh and "similar" to McDonalds in size (aka. not steak fries or waffle), and we got a large order of the regular fries. But the SMASHfries are the cat's meowwww! Rosemary, garlic and olive oil tossed with their classic fries, a little goes a long ways. I think it'd get old if we ordered a large SMASHfry but we got a small and it was just enough. My son already wants to go back, as does mama. I'm picky about burgers but really enjoyed this experience. Counter employee was kind and patient, line was short. No service complaints. Honest brand unsweetened iced tea was tasty. I like it! read more

Pretty gross. Dry and tasted like it's been sitting around all day. Don't do it. Don't!

I love their food and it is always freshly made, on time, and correct. The only reason I am giving 4 stars is because they absolutely douse their burgers with mustard and ketchup, like 2-3 times more than any typical restaurant. We're talking oozing out of the burger, all over the inside of the paper wrapper and subsequently on the outside of the bun. Looks like a car accident except a burger. There's no option to select less condiments when ordering, in fact there is just an option to select "Extra". Wow!!! So like, 5 times more than I want? I order from the office, so what I do is to make sure to only order when I have some ketchup and mustard packets handy at my desk, and then order with no ketchup or mustard... read more

My order was incorrect... it ok, it happens, but at the end of the day, I should have gone to McDonalds... I know that's sad to say, but this was the absolute worst overcooked, poorly comprised and oddly tasted burger I've ever had... Try at your own risk read more

This place was pretty darn good. Had lunch here with coworkers. Its a very nice, clean, and modern looking place. Its got plenty of tables but more of a quick joint to get a quality burger. I ordered their classic with large smash fries and fried pickles. I also added blue cheese to my burger. Order came out within 10min. First thing I could tell was the bun was quality. The meat in the burger tasted a bit charged because they smash it when they cook which is a nice touch. Its more of a thin patty but the flavors are all there. Portions of tomatoes, onion, and lettuce and cheese were on pont. Fries were however the highlight. Drenched in olive oil and rosemary. So tasty. They are also really thin so every bight is flavor packed and crispy. The fried pickles we very good as well. They were slices and not spears but tasted like salty goodness. Before rolling out my friend and I got an Oreo milkshake split in half to go. It was fantastic. Probably of the the best milkshakes I have ever had. I had a great experience and will come back again. If you are looking for a quick burger place that's upscaled then this is the place for you. read more

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For some reason Smashburger just works for me. It fits somewhere between Steak N' Shake and a full-sevice restaurant. I really liked the fact that they've leveraged some locally produced items in the Maytag blue cheese to create their Iowa Smashburger. What really impressed me was the fact that the burgers are seared at high temperature on the outside, leaving a delicious well seasoned crunchy exterior. I was also compelled to try the much heralded "Smashfries" which I found to be quite odd, and disappointing. They are fries coated in olive oil, tarragon and garlic. Sounds like it would work, but they ended up being a greasy mess without much flavor. Service is fast and very friendly, the business is immaculately clean and modern. The next time I'm in Des Moines with a hankering for a burger and a short amount of time to eat, I'll make sure to hit Smashburger. The Iowa Smashburger is the best hamburger I've had in recent memory, and it can be had in a relatively small amount of time and at moderate expense. read more

Smashburger - Burgers Near Me - West Des Moines, Iowa

The food on the menu is an interesting concept but not as interesting as zombie burger. The food was fresh and hot and came quickly to our table. But the service was not up to par. One of the cashiers was drinking her drink from wendys while taking my order and would also playfully throw things back at the kitchen. Service was good when it came to them picking up our food and when we asked for extra sauces. So overall, Smash burger is a no go. I'll stick with Zombie burger, both restaurants cost about the same but Zombie burger has more options and waaay better service. read more

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The is one of my favorite burger places that I've ever been to. There used to be one back in my hometown in iL but it closed after about a year, seemingly due to an iffy location. I'm afraid that this place may suffer from the same problem. But enough about that, how's the food? Good. Damn good. The bulk of the time I stick with the classic - beef, bun, ketchup, mustard, pickles (which I eat first), lettuce, onion, and tomatoes (which I discard and mock). It's simple but delicious. They have quality, thinly cut fries (i.e. Steak N Shake but better). I like the layout of the places and how straightforward the menu is. Their other sandwiches and shakes are good. So, why four stars? Well, besides the location, there simply are not enough options. Yes, it's a burger place - burgers are their thing, I get it. Still, it would help to have something that a vegan could actually eat. Also, while prices are pretty reasonable, I could still see a pair of people ending up with a fairly lofty bill if they aren't too careful. All things considered, it's a good stop to make and one that I'd make all too frequently if there was one close to my home. read more

Great burgers and quick service. There is a noticeable difference for delivery as that tends to come incorrect the majority of the time. However, dining in or getting takeout is a great choice for a decently priced good tasting burger. read more

The designer cousin of Five-guys with the atmosphere of Starbucks. I appreciated: the cleanliness of the restaurant, prompt service, freshness of my food; especially the lack of fear to serve my burger greasy. Not so much: the heavy-handed seasoning on my smash fries and extra extra ranch on my burger, and being charged for a glass of tap water. To be blunt: the employees suck. This needs to change if they wish to develop a base of returning customers. What I tried: avocado club burger and smash fries. To return or not to return: I'd definitely eat here again. This place is worth another mid-priced lunch stop. read more

Smashburger - Smash burger's avocado club - Burgers Near Me - West Des Moines, Iowa

I like, no, I love I good burger, and this one I ordered thru door dash, was frigging FIRE. And the sweet potato fries were on point!! Great tasting food. I would definitely recommend their food. read more

My husband, daughter, and I went for the first time here. We were not disappointed in the food at all. We each had a burger, they each had the right combination of being cooked, with crispy edges. The bread was soft and not stale or hard. My daughter had the kids meal and loved that the fries were not seasoned. My husband and I shared an order of the onion rings. They were the skinny stringed onion ringsZ. The batter they used made them delicious. For the kids meal it was priced at $5.99, that wasn't bad. Mine was made into a meal($8), my husbands was just one of the burgers @$5.99. Plus a fountain drink and a shake. Everything was ala carte. Between the three of us we spent $27.00 Little pricey, but well worth it. read more