the food isn't terrible. staff isn't bad unless you talk to the manager or owners they are very rude. quiet place. read more

Burger was ok but fries need a little more salt. But definitely better than the other fast food burger spots read more

Culver's - Burgers Near Me - Sugar Hill, Georgia

I'm a regular there. I always have a good experience and always enjoy the food. The manager and staff are very friendly and helpful.

I wasn't sure I was reviewing the same culvers we went to because of the mediocre reviews. It is clean, efficient and great food. We went there on a Sunday and it looked like church had just let out because it was really busy with lots of nice dressed people I first noticed when I walked in it was clean and the atmosphere was Lively and efficient we get to the service cashier to place our order everything was correct she did a great job with a smile and it looked like either the owner or the manager was doing just as much work as the other employees with a smile again we get our food we ordered strawberry shake I ordered a chili and I am very picky about my chili and it was so good , and a mashed potatoes and gravy and my husband ordered fries and a pretzel burger they were both delicious according to him, They brought it to our table so that was nice I'm kind of surprised at the mediocre reviews because it was super busy and delicious I would definitely go back read more

See all

Came before they got busy and we were sat at table next to where all the workers stand/hangout - annoying. Salads had too much dressing. Crab dip appetizer was better on my last visit. In general, disappointing. read more

This applies to a takeout experience. (1) Took a very long time, though did not appear busy; (2) 2 out of 3 burger orders were incorrect; (3) temperature of food was (charitably) Luke warm; (4) no receipt provided; and (5) request for management follow up on their online portal has gone ignored for 2 weeks. There are too many options in Suwanee to fail this badly. Overpriced for under heated incorrect food. Recommend giving a miss. read more

I feel like I've given this place too many chances. One time they forgot my onion rings, they forgot my macaroni and cheese for my daughter and they're overpriced. I have gotten soggy fries in the past as well as a salad that didn't quite taste right to me.. I realize the price isn't the employees fault but I'm just disappointed. Everyone is very nice there, however the food is overpriced and mediocre. read more

This restaurant is hostile to handicap people. Employees rudely tell customers that because the Culver's restaurant is on private property, Ga laws (like Code Title 40. Motor Vehicles and Traffic § 40-6-226) do not apply to them. On 5/20 between 10:30 a and 11:30 am I got a meal at this establishment (which I would say, is very good.). Because I am handicap, I parked in the Handicap parking space. I had my handicap placard on display in the windshield, and had a Handicap icon on the rear of my car so that anyone behind me would know I am a handicap driver. When I began to pull out of my handicap space, I found a customer car had just parked in front of the restaurant door - in the left lane, but still blocking me in my space. I have a rear camera on my car and made a good fair effort to pull out twice without the car having to move, but I was unable to safety do so. The driver of the car was in the car and clearly saw I was stuck, but did not take any action, like driving his car forward by just a few feet so I could leave (I latter found out said driver was waiting for his meal to be hand delivered to him by a Culver's employee. I gave a quick honked on my horn, then a longer honk, and then a third even longer one - and when that failed to motivate said driver to just move a few feet so I could leave, I just sat on my horn until he moved (more than 2 minutes). Afterwards the driver of the offending car rolled down his window and yelled out I was a "dumass"; a women, with two children, that were walking to the entrance of Culver's yelled back asking the yelling of swear words to stop. As all this was going on, a Culver employee was delivering food to the line of cars parked (not in any parking spaces or a designated pick up zone, but in the left lane of the street to exit the parking lot, blocking other parking spaces). Even after said mother expressed concern over the violent exchange in front of her children, the employee took no action. I rolled down my window and told said employee that Culver's staff and management was knowingly instructing drivers to park illegally. Culver employee rudely advised me that because this was private property, laws do not apply to Culver's staff. I pointed out that Culver had painted / postered arrows themselves on the private property street, so they were also not following their own posted policy and procedures. The Culver's employee's response was to rudely order me to leave Culver's property, if I was not going to buy another meal. When I left, the car blocking the handicap space move back to his original position blocking access to the Handicap parking space I had vacated, all under said Culver's employee supervision. read more

Culver's - Handicap sign at restaurant that employee's say the law does not apply to them because they are on private property - Burgers Near Me - Sugar Hill, Georgia

Came to this Culver's location today, only to have a very rude encounter with the drive thru employee, who I later found out is a team trainer named Noah. Upon arriving to the window I realized I had accidentally ordered fries instead of onion rings. When I asked to get them switched and I could pay the difference, he rudely refused 3X by simply saying "I don't know how to do that", "I can't do that it's too difficult ", and "No". Afterwards he just said "fine" making me think he got the onion rings and he tells me to pull forward. I pull forward and Alan brings my food out, when I checked my bag there were no onion rings, after asking him to fix my order he kindly helped me and got the issue fixed immediately and came out with my onion rings. His customer service skills are amazing!! read more

From the moment we opened the door to walk into the restaurant we were greeted by the happiest employees! The gentlemen at the register was very kind and even offered free ice cream for my toddlers. The food was brought to our table expeditiously, it was fresh & absolutely delicious! When my sister went to get my kids ice cream the gentleman at the checkout even told her to keep the coupon for a discount next time we dine in. The restaurant was super clean! Bathrooms were also clean! The music was pleasant and took me way back. Overall this place is so much better than many other restaurants that are not considered fast food. Thank you for the pleasant and delicious experience, y'all are doing everything right!! read more

Drive thru seems rushed, food is always good but being Gluten Free they need to have lettuce as a bun aka romaine lettuce instead of just shredded lettuce. read more

Cameron and his manager, were very disrespectful and rude towards me. First my water cup had black specs in it and they made a fuss about getting me a new one, and then my father's walleye had no tartar sauce. We were not told we had to pay extra for it when we first placed our order. I then had to come back up and get silverware and pay .40 for the sauce. Cameron and his manager continued to talk about me and whisper with their backs turned. I hope they figure out common courtesy and how to have customer service. This place is an utter joke and a bad look for all other Culver's. I am extremely disappointed. read more

Culver's - Burgers Near Me - Sugar Hill, Georgia

See all

So disappointed. I've heard great things about Culver's so I made the 20 minute drive (one way). I ordered a double cheese burger with only cheese, a burger with meat and bread (for my pups) and a small custard. We waited 10 minutes for our food and I'm glad we got the custard. It was the only thing that was the correct temp. Both of the burgers were cold. The cheese didn't even melt. The burgers were dry. Won't do that again. read more

Usually love this place. I've been going here for years. Ordered my ice cream as usual, I've been getting the exact same thing every time I go there. they got the ice cream order wrong this time, but that's ok, I went up to ask if they could change it because they got what I've been ordering for years wrong and they pulled up my order and said that I was wrong and laughed. I didn't get my ice cream. I will NEVER be going back here again. I feel extremely disrespected from the place I've blown my money of for years. read more

I had a great experience here! Sunday night I went through the drive thru and I had a bit of a difficult order. The employee, whose name I found out at the window was Cameron, was very patient and kind. He got the order perfectly and timely. The food was only a 7 minute wait. I highly recommend this place! read more

Do NOT order any salads! They are fishy tasting. The chicken on top was mushy and tasted terrible. The burger was ok. I've had better but it wasn't too bad. read more

Wouldn't give me a refund when the app changed my selected location to one that was closer. When I called, I was told that they don't give refunds to online orders and that the manager was busy and not told that he would call me later. I love Culver's and they always give great service at other locations, like Buford and Brazelton. read more

Zero stars! Still waiting for a reply from the restaurant manager and a proper resolution. I called Culver's corporate a third time seeking the email for Culver's CEO. Perhaps the CEO or someone in his C-Suite would be interested in the unacceptably horrid service that Culver's customers are receiving at this location. read more

Came to this restaurant today around 2:30pm. Ordered the fried chicken sandwich with lettuce and tomato and no pickles. The sandwich alone was almost $7 and when I opened the sandwich, it had plenty of pickles and no sauce of any kind. The chicken itself was thin and looked like it was 100% processed. I would have expected this quality at a gas station for $1.99, not here for almost $7. The dive thru speaker was horrible and couldn't hear the person in the drive thru. Avoid the chicken sandwich at all cost and go to another restaurant for real chicken! read more

Culver's - Drive Thru Menu - Burgers Near Me - Sugar Hill, Georgia

I just wanted to say how impressed I was tonight when I came in. Everyone was so kind with quick service and the food was great. The young man at the counter named Cameron was especially polite and helpful. Will definitely be back! read more

I am gracefully providing 2 stars due to the young man that took my order today. He seemed new, but was friendly. Beyond him, the customer service was lacking and I will not be returning. Unfortunately, after reviewing the comments of others, this is an ongoing issue. Business owners should highly consider the fact that consumers choose to frequent their establishments and keep them in business; we are not required to do so. I can and will spend my funds elsewhere where I can receive a happy demeanor and smile. I encourage others to do the same. read more

I came in today I asked for fried and a burger, before I got my food I asked if I could switch them to onion ring, the team trainer named " Noah " said that that wasn't possible to switch to onion rings even before I ended up paying my order because it was too difficult to switch it on the systems, then I asked him if he could please just swap out the onion rings for fries I will be even willing to pay for it, he said OK fine your total is $27 I paid him the $27 waited for my food to come out only to find that there was no onion rings in the bag. Then a gentleman named Allen came out to give me the food and I told him that there was no onion rings in the bag he said he felt intimidated by Noah as if he would get in trouble for doing the right thing. I told him I promise that your future is bright and you doing things for the Customer like this is only going to be good for you. So he went back in and got the onion rings. Hats off to Allen for actually being the shining like in this situation we need more people like Allen and Allen should be the new trainer since he actually knows how to do his job. read more

Nice clean restaurant! The burgers were pretty good too! Their go to is Mayo on the burger which is a little weird, so they let you build it anyway you want it. The kids menu is a really good deal for 5.99 you get a burger or chicken tenders, fries a drink and an ice cream scoop for $5.99. We were surprised to also find dinner entrees like pot roast and cod available. Would definitely recommend and will come back! read more

Culver's - Double butter burger with fries and a Pepsi. Really good burger! - Burgers Near Me - Sugar Hill, Georgia

The butter burger tastes tasteful I love it. inside dining area is clean and quiet even there are quite customers were there. I f you never try yet you got to try. read more

This location has the worst customer service. Gave me a cold burger. When I went back. Took my burger passed it around among themselves then gave it back. Refused to make a new one or give a refund. Let me know I could call the owner in the morning and talk with him about the issue. read more

Culver's - Burgers Near Me - Sugar Hill, Georgia

If I could do zero stars I would. The website says close at 10... It doesn't. I called the workers and they were extremely rude to me. This is absolutely unacceptable and the worst customer service I've ever received. I drove 30 minutes to get an ice cream and I couldn't even get a nice phone call. They lied straight to my face and said that their computers were broken when I saw 30 other people in the lobby. Absolutely ridiculous. read more

The staff were super friendly and welcoming, and always clarifying. One of them complimented my outfit and gave me a token for a one-scoop custard, and the person who brought our food asked if we needed napkins. Lots of small touches that made it an extremely pleasant experience. read more

Came by for lunch and got the basket deal burger fries and drink for $8.26 not too bad.This location always has friendly service and the butter burgers are great.The menu is varied everything from fish to pot roast sammiches.Deserts are great as well! I can't recommend this Culver's location enough for a clean and friendly dining experience. read more

Never have I ever written a review for a fast food restaurant but had to comment on our visit Friday April 21st at about 6 pm. The young lady taking our order (masked and no name tag) was just exceptional and made our day. It is becoming a rarity to even find basic customer service these days so I really appreciate it when someone shines and goes above and beyond. Thanks so much! read more

My food was HOT and my fish was FRESH. I always go to this Culver's over the Buford location. The young people working here have always been very polite to me and my family and they check on us to see if we are enjoying our meal. This is conveniently located off Peachtree Industrial, which can be a little hassle with traffic, ESPECIALLY when the kids are let out of school, and the busses cause a slow down. However that is not Culver's fault! I will wait in LINE for their service! Thank you for providing a nice place my family and I can enjoy a meal read more

We have come 3 different times since opening. The first time was Saturday around 1pm and it was CRAZY BUSY but they were super fast and friendly. We came on Sunday around 7pm and they were a little slower but still decent. The burger, fish and chips and concrete were all excellent. The onion rings were not fresh. I will say I'm not a huge fan of the custard~it's not as thick as say Freddy's for example and melts very fast. I ordered a butter pecan and it's just super sweet butterscotch syrup with some pecans which wasn't worth the price they charged~maybe it would of been better as a concrete vs a sundae (or just go to Bruster's for a real butter pecan) however we always received fast friendly service read more

See all

This location is dialed in. I decided to dine in and was overwhelmed with how clean everything was. The staff was very kind, professional, and attentive. The food was hot and fresh. Just a great location. The chocolate shake was the icing in the cake. read more

Culver's - Regular chocolate shake - Burgers Near Me - Sugar Hill, Georgia

I usually don't rate fast food, but this spot has super friendly staff, delicious burgers, and they are very clean. My kids absolutely loved it and they give kids a free scoop of custard with their meal. The staff were really amazing. read more

Greatest burgers ever whoever was working the grill 5 stars and loved the service never had a complaint great customer service

Pretty decent for a fast food burger. Don't expect too much and you wont be disappointed

Allow me to start with I don't leave reviews unless the service is excellent or horrendous. It was my first time here and I'm disappointed. The restaurant was clean enough and the ice cream was good but the service and food left much to be desired. I ordered the bbq cheddar burger single. The patty was smashed thin and burnt. They also messed up the order and instead of fixing the issue they simply told me I could go order what was missing. I'm not opposed to paying for the food however, I was left with food I didn't want and told to pay for the food I wanted. I'm not mad at the staff out front most of them look to be teenagers. I'm sure that this experience could be an anomaly however, I'll be bypassing it to go to chick-fil-a instead. read more

See all

Our go to place for the grandkids. Chicken nuggets are very tasty and the kids meal comes with an ice cream after they eat. Kids also love the pretzel balls. Burgers and fish sandwich are also tasty. Everyone is personable and efficient. read more

Great, fresh food! The whole place was very clean and the employees were very friendly and helpful.

The food is undercooked. The staff are kids and completely unprofessional and show zero customer service. I am filing a complaint with corporate. I will never spend my money At Culver's again. I am absolutely disgusted with this restaurant, and staff. read more

The food was delicious. The service was fast and friendly. The restaurant was clean and tidy. Over all a very pleasant experience. We will definitely be going back. read more