Customer service here is terrible and had declined 100% in the last few years. I'm only giving this 2 stars because of how amazing Steve is and the sales team is. But everything else is just trash. I purchased a brand new boat last summer. I took it got to be winterized and to warranty fix my boat cover that started to tear. I picked it up and the fall afterwards and didn't look too closely. They fixed the button but not the tear. They also left greasy dirty hand prints and dirty foot prints all over my boat that were such a pain to clean up. I didn't notice the tear was till there until I pulled it out of storage. My fault for not looking at it when I picked it up in the fall. I had it brought back to fix the tear. They fixed it but they left my boat outside in the rain. To fix the cover. A bird took a crap on the back seat. They then didn't put one pole in and put another pole so tight they couldn't snap all the buttons and now another button is tearing because of it. I went to clean the bird poop off and it left behind a yellow stain that I have no idea how to get off now. Also when I picked up the bait my 7 by 5 pin adapter is no longer connected to the boat which I always leave connected. They also winterized my waverunner and when they disconnected the negative terminal from the battery they did not put the screw back in so I had to go find a new screw. They do not care about your property. I would not recommend you use them to take care of yours. read more

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I bought a 2006 Mastercraft boat in February 2025, which seemed great at first--new motor, low hours (approx. under 200), and factory ballast tanks. But after storing it at the marina prior to picking up for the first time, I found the trailer's guide poles missing, and while the sales team couldn't help, I replaced them myself. These guide poles are unique to MasterCraft trailers. When I tried towing, the trailer wiring was faulty. I fixed the ground wire and got it working. I launched the boat at my local dock, but on the first outing, the bilge pump started working overtime. I discovered the leak was from a wire running out of the transom. It took nearly four weeks as it was busy season starting the summer to get the boat into service for the local marina to fix it. Once back in the water, I found additional issues of two unsealed seacocks causing leaks, which I fixed with marine sealant. However, water kept accumulating in the bilge, and the battery alarm went off after an hour. The port ballast pump also didn't work. I took the boat back to the local marina, who later found an inboard shaft leak, a bad alternator, and faulty ballast wiring. By this point, I was frustrated--my family had only used the boat three times having to pull it out of water each run, and I'd missed great weather. Culver Portside Marina had assured me the boat was "water-ready," but they admitted it wasn't tested before sale when contacting them on the most current 3 issues being repaired and my experience so far. They offered no help with the repairs, despite me asking for at least 50% of the repair costs. The sale was "as is," per the owner of Culver Portside but these issues should've been addressed before posting sale or disclosed during the sale had it properly been tested Now we have a $1,300 repair estimate immediately after the purchase . I'd recommend anyone buying from Culver Portside ensure a thorough documented inspection and test everything before purchase, especially since it's mid-July, and I'm still waiting for repairs to finish. With school starting soon, it's tough explaining the situation to kids who were once excited upon hearing of the purchase. This was a boat they claimed to have been serviced by them the past few years. read more

Terrible customer service. Bought our boat in 2023 with 0 hours. 2019 model so we got a very nice discount. Put 20 hours on it in 2023. Took it out in 2024 and the engine failed after 5 minutes..luckily we have a trolling motor so we were able to get it out. Have been waiting for them to honor their warranty. NOTHING. 5 weeks of NOTHING. 5 weeks of NO ANSWERS. 5 weeks of NO RETURN CALLS. 5 weeks of DISAPPOINTMENT. Do Better Culvers..DO better. read more

The Service Department is awesome. They have gone above and beyond to make me happy and keep my boat in tip top shape. The prices are reasonable, the folks that work here know what they are doing and you'll always be treated with respect. If you are looking to have your boat serviced or detailed this is the place. I highly recommend Culver's Portside Marina. read more

Great outboard motors. Fantastic friendly Service Department. The Service Department goes above and beyond keeping your outboard motor operating to perfection. read more

What a great experience. Rented a pontoon boat and it could not have been better. Picked up boat for on day in August. Had my old buddy Cabo at the rental house and wanted to be on the lake and see our old house . The sales gal behind counter even gave us free tomatoes. Loved the service and the boat was in great shape. Wish they rented power boats. read more

All I can say is WOW! We purchased our new Jet Ski from Culver's Portside Marina just before the 4th of July this year. Our salesman Shawn, not only went above and beyond to help us get what we were looking for, but he went way out of his way to make sure that our wedding anniversary was nothing short of amazing! In the midst of all this COVID 19 doom and gloom, Shawn and Culver's really hit it out of the ball park for us, and as a result have made us customer's for life. Not only is their facility first class, but so is their sales and financing team. Just not enough good things that I can say about the entire experience. Thank you Shawn (you ROCK!) and Culver's Portside Marina for a truly great 30th anniversary! read more

After searching and searching for a very clean, like new Tritoon at a reasonable price we bought one from Steve Marsh at Culver's a portside marine. Long story short the 2 year search for the perfect boat was worth the wait. Couldn't be happier with our boat! Due to COVID the trailer that we bought was not available within a reasonable time so Steve delivered it to us about 2 1/2 hours away. If your looking for a boat I highly recommend Steve at Culver's Sport side marine!!! read more

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Very rude shop guy, to the extreme of being physical, i veing going there with pontoon, now fishing boat and will be picking up a 24 foot sea hunt. I will go elsewhere for service. read more