Customer service here is terrible and had declined 100% in the last few years. I'm only giving this…read more2 stars because of how amazing Steve is and the sales team is. But everything else is just trash. I purchased a brand new boat last summer. I took it got to be winterized and to warranty fix my boat cover that started to tear. I picked it up and the fall afterwards and didn't look too closely. They fixed the button but not the tear. They also left greasy dirty hand prints and dirty foot prints all over my boat that were such a pain to clean up. I didn't notice the tear was till there until I pulled it out of storage. My fault for not looking at it when I picked it up in the fall. I had it brought back to fix the tear. They fixed it but they left my boat outside in the rain. To fix the cover. A bird took a crap on the back seat. They then didn't put one pole in and put another pole so tight they couldn't snap all the buttons and now another button is tearing because of it. I went to clean the bird poop off and it left behind a yellow stain that I have no idea how to get off now. Also when I picked up the bait my 7 by 5 pin adapter is no longer connected to the boat which I always leave connected. They also winterized my waverunner and when they disconnected the negative terminal from the battery they did not put the screw back in so I had to go find a new screw. They do not care about your property. I would not recommend you use them to take care of yours.

I bought a 2006 Mastercraft boat in February 2025, which seemed great at first--new motor, low…read morehours (approx. under 200), and factory ballast tanks. But after storing it at the marina prior to picking up for the first time, I found the trailer's guide poles missing, and while the sales team couldn't help, I replaced them myself. These guide poles are unique to MasterCraft trailers. When I tried towing, the trailer wiring was faulty. I fixed the ground wire and got it working. I launched the boat at my local dock, but on the first outing, the bilge pump started working overtime. I discovered the leak was from a wire running out of the transom. It took nearly four weeks as it was busy season starting the summer to get the boat into service for the local marina to fix it. Once back in the water, I found additional issues of two unsealed seacocks causing leaks, which I fixed with marine sealant. However, water kept accumulating in the bilge, and the battery alarm went off after an hour. The port ballast pump also didn't work. I took the boat back to the local marina, who later found an inboard shaft leak, a bad alternator, and faulty ballast wiring. By this point, I was frustrated--my family had only used the boat three times having to pull it out of water each run, and I'd missed great weather. Culver Portside Marina had assured me the boat was "water-ready," but they admitted it wasn't tested before sale when contacting them on the most current 3 issues being repaired and my experience so far. They offered no help with the repairs, despite me asking for at least 50% of the repair costs. The sale was "as is," per the owner of Culver Portside but these issues should've been addressed before posting sale or disclosed during the sale had it properly been tested Now we have a $1,300 repair estimate immediately after the purchase . I'd recommend anyone buying from Culver Portside ensure a thorough documented inspection and test everything before purchase, especially since it's mid-July, and I'm still waiting for repairs to finish. With school starting soon, it's tough explaining the situation to kids who were once excited upon hearing of the purchase. This was a boat they claimed to have been serviced by them the past few years.

Beautiful Indiana Lake...............damn close to Michigan…read more Can see the all the cottages from where ever you are. All activity lake (jet ski, boats etc). Great lake..............(but not one of the Great Lakes)

The service here at the Freeman Tall Timbers is excellent. The week before Labor Day, my boat…read moreoverheated and cracked it's head. I took it in on Friday with no expectation of a boat to be able to use over the holiday weekend. The techs got some initial findings, then called me to confirm I wanted to keep digging. I appreciated the offer vs. just charging labor only to then decide not to repair. They found what I expected, and here it is Thursday morning and I'm driving my boat back to my dock. They even set the expectation that it wouldn't be ready by the weekend, which I could hardly fault them for. I'm sure I'm not the only one with boat issues wanting to get resolved by this weekend. They far surpassed expectations, and the boat runs great. They sent me on my way with some future steps to work out in the carb and I couldn't be happier. I don't want to promise they'll always be early, but this first experience with them was spectacular. To be fair, it's pretty much the only marina on the lake, so using them again would be inevitable regardless. I will be comfortable if I do, because it's in great hands there.

The wife and kids wanted to tube so we took the 8 person ski boat out and had a blast tubin'.read more

10/10 the people and boats are great especially the girls behind the counter. Great place to to…read morerent and boat and have a good time with the family.

They are always pleasant and good to work with! Hours can be limited in the fall and winter, as…read moreexpected, but no issues so far.

New management recently stepped in. Still, jury is out on deliberations checking actual performance…read moreversus representation. Service is OK, generally long and much drawn out from what it represented as, slow,poky to get the job done. Yay can go to great or pew! Waiting to see.

Wait, you can review Fay's Point? Where's my sixth star??…read more Let me tell you a bit about me. I'm a proud Cal-Sag junkie. So much local history can be found in our waterways and so little of it is known. Briefly: Blue Island really was an island. Some 15,000 years ago, when glacial Lake Chicago existed, Blue Island stood proud above the lake. As it receded our rivers, creeks and wetlands were formed. Fay's Point, uniquely, sits just past where the Little Calumet River turns back on itself and empties into the Calumet River. Stony Creek meandered to the west. From the 1840s to the 1870s a feeder canal helped keep the I&M Canal filled, and in the 1910s the Cal-Sag Channel was dug, reversing the flow of the Calumet River and altering Stony Creek forever. The Cal-Sag Channel opens for business in 1921, at its widest only 60 feet across. In the 1960s it was expanded to its current width of 225 feet. Go for a walk along the north bank of Fay's Point. Across the Cal-Sag, on the north bank, you'll see some the "ruins" of the Blue Island lock. From the 1920s to 1960s this was the controlling works for the Cal-Sag, the boundary between Lake Michigan, the Illinois Waterway and ultimately the Mississippi River. You can still tour this amazing waterway. Local boaters often complete a "triangle tour" down the Cal-Sag, up the Ship and Sanitary Canal, into Lake Michigan and back to the Calumet River. The more adventurous might take the Cal-Sag into the Desplaines and Illinois rivers, into the Mississippi and all the way to the gulf. Who knew you could connect to the whole world from Blue Island?! Fay's Point features a marina with 88 boat slips. This active marina can hold boats up to 40+ feet. It offers an idyllic setting on the bank of the Little Calumet River. The north bank has been restored with native wetland plants and is a haven for birds and other critters. Across the river is the Forest Preserve District and Joe Louis golf course. It might be worth renting a slip just for a chance to hang out on the river in such a relaxing setting. This safe and modern marina is the best in the region. The Little Calumet River is also becoming popular with paddlers, and offers a great course for families and beginners looking to explore our region's waterways. Check out the Calumet Waterway Stewards website for annual paddling and clean up events.

From the owner: Built in 2006, the Fay's Point Marina sits on the Little Calumet River, just 25 minutes south of…read moredowntown Chicago. Many community members have already made the Fay's Point Marina a second home. Between weekend relaxation, aquatic sports, golfing, and barbecue gatherings, you'll never run out of ways to spend your hard-earned free time.

Compliment's to the gas dock. Last Saturday, 06/07/25 I brought the boat in for the season. I…read morepulled up to the gas dock to top off the tanks and do a quick pump out. As I approached the dock several young women spilled out of the office ready to help grab lines and help tie off the boat. They handled it effortlessly despite the size and weight of the boat. They offered to pump fuel and handle the pump out which I would never expect anyone to do. Before I had time to get involved they were handling it like a NASCAR Pit Crew! Upon departure my bow line was tied to the rail and I was given shove off the dock to assist in the departure. These young women were very skilled, knowledgeable, and very helpful. Their actions and pleasant demeanor were very professional and appreciated. In addition, the women in the office were very friendly and quick to check me in. I can tell you that after 20 some years in Chicago I've never experienced this type of friendly service. The dock workers in the golf cart even waved to say hello and see if I needed anything. Thanks to all of you at Hammond Marina! You should ALL be Proud! YOU are ALL APPRECIATED. GEORGE

The Hammond Marina is Wonderful and so are all of the super nice people who work there! From the…read morefirst time that I picked up the phone to call there and spoke to Milan to each and every interaction that I have with everyone there! Jamie is so nice that she sat on the phone and personally gave me directions to the Marina when roads were closed! Jen is so nice that she actually listened to my needs in order to make the best recommendation about where I should dock my boat! Lori does an amazing job with the Ship Store! The bathrooms are immaculate! The Locker Rooms are also immaculate! Each and every one of my needs has been filled by this wonderful group of people! Five Stars are not enough! Boat Slips, Waverunner Platforms, Beach, Sun and Fun! All with great Attitudes, Friendly Smiles and Excellent Service !!!! Thank you for being so wonderful!

Rented a beautiful pontoon boat for a week on Lake Wawasee in Syracuse Indiana. We loved every…read moreminute of our time out on the water!

Me and my friend were coming in to get a part for his dad and as we're about to leave and employee…read morecomes out ask my age I say 15 and he says I cannot legally drive the boat I'm driving and I told him I talked to the DNR and I have the OK And overall the employee was not Knowledgeable about the laws. If you look it up, it says 15 years of age.

Friendly service Reasonably priced…read morequality equipment easy access great location dry bags provided for wallets cell phone and keys We had a grear time

We had the best experience here! We rented 3 of the available rentals. We got a jet ski, a dinghy,…read moreand the electric bikes. They were affordable, great equipment in great shape, and the staff were exceptional!!!!!! The staff was friendly, informative, accommodating and just kind!! The office manager or owner who runs it was very accommodating and helpful for us!!! I highly recommend and will definitely be back!!!!! Thank you so much!!!!