Customer service here is terrible and had declined 100% in the last few years. I'm only giving this…read more2 stars because of how amazing Steve is and the sales team is. But everything else is just trash. I purchased a brand new boat last summer. I took it got to be winterized and to warranty fix my boat cover that started to tear. I picked it up and the fall afterwards and didn't look too closely. They fixed the button but not the tear. They also left greasy dirty hand prints and dirty foot prints all over my boat that were such a pain to clean up. I didn't notice the tear was till there until I pulled it out of storage. My fault for not looking at it when I picked it up in the fall. I had it brought back to fix the tear. They fixed it but they left my boat outside in the rain. To fix the cover. A bird took a crap on the back seat. They then didn't put one pole in and put another pole so tight they couldn't snap all the buttons and now another button is tearing because of it. I went to clean the bird poop off and it left behind a yellow stain that I have no idea how to get off now. Also when I picked up the bait my 7 by 5 pin adapter is no longer connected to the boat which I always leave connected. They also winterized my waverunner and when they disconnected the negative terminal from the battery they did not put the screw back in so I had to go find a new screw. They do not care about your property. I would not recommend you use them to take care of yours.

I bought a 2006 Mastercraft boat in February 2025, which seemed great at first--new motor, low…read morehours (approx. under 200), and factory ballast tanks. But after storing it at the marina prior to picking up for the first time, I found the trailer's guide poles missing, and while the sales team couldn't help, I replaced them myself. These guide poles are unique to MasterCraft trailers. When I tried towing, the trailer wiring was faulty. I fixed the ground wire and got it working. I launched the boat at my local dock, but on the first outing, the bilge pump started working overtime. I discovered the leak was from a wire running out of the transom. It took nearly four weeks as it was busy season starting the summer to get the boat into service for the local marina to fix it. Once back in the water, I found additional issues of two unsealed seacocks causing leaks, which I fixed with marine sealant. However, water kept accumulating in the bilge, and the battery alarm went off after an hour. The port ballast pump also didn't work. I took the boat back to the local marina, who later found an inboard shaft leak, a bad alternator, and faulty ballast wiring. By this point, I was frustrated--my family had only used the boat three times having to pull it out of water each run, and I'd missed great weather. Culver Portside Marina had assured me the boat was "water-ready," but they admitted it wasn't tested before sale when contacting them on the most current 3 issues being repaired and my experience so far. They offered no help with the repairs, despite me asking for at least 50% of the repair costs. The sale was "as is," per the owner of Culver Portside but these issues should've been addressed before posting sale or disclosed during the sale had it properly been tested Now we have a $1,300 repair estimate immediately after the purchase . I'd recommend anyone buying from Culver Portside ensure a thorough documented inspection and test everything before purchase, especially since it's mid-July, and I'm still waiting for repairs to finish. With school starting soon, it's tough explaining the situation to kids who were once excited upon hearing of the purchase. This was a boat they claimed to have been serviced by them the past few years.

Doug and his crew at Wawasee Boat Co. are all great. They treat their customers extremely well. I…read morehave been going here since I was a kid. They are closed on Sundays (just a note for my fellow heathens who don't 'do' church).

We bought our first boat here yesterday. From purchase to putting it on a trailer for our trip…read morehome, they were amazing. They took so much time on the water with us and taught us how the boat works and how to get the boat onto the trailer. Then they replaced a taillight on the trailer for free. The price for the boat was more than fair and the service was amazing! We will be going back!

I have to say that I was extremely impressed with the level of service from Trailers Midwest. Steve…read moreand the rest of the crew are fantastic. I recently purchased a Stealth trailer from them. Let me just say that customer service at the level that they provide is very rare today. There was a bit of miscommunication on one of the features on the trailer I was looking at and when I came to pick it up was disappointed to see the trailer didn't have what I was expecting. Steve was extremely apologetic, had the feature added to the trailer and delivered it to my house 2 hours away the following week. He could have very easily told me "oh well" but did the complete opposite. He was exactly what I look for in a dealership. I will definitely recommend him to any friends looking for a trailer and will make sure that if I find myself in the market for another trailer will make sure to head to Trailers Midwest!!

I'm from the west coast and needed an enclosed trailer to haul my wifes late mothers furniture back…read moreto idaho. i have to say the people at midwest are all freindly and very helpful i received great and fast service in finding just the right trailer to fit my needs and at a great price i would recommend them to anyone needing a trailer.