Food was good but they gave me me water down soda which was a disappointment since i bought 2 large sodas

So incredibly disappointed in my experience. Craving a banana split so went there. Got a 2 scoop and it came out in a concrete mixer container. I was told that's how they do their 2 scoop and they could do a 3 scoop but I'd have to pay. NEVER in my life have I had a banana split look this way so I looked up what it should look like and it certainly isn't what I got. I will not be returning for a banana split again. Best for anyone to go to Sonic or Dairy Queen instead read more

Culver's - Advertised. Banana split - Burgers Near Me - Fountain, Colorado

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Horrible service at this location. We waited 35 minutes for our order. We tried to cancel as we had places to be but they refused to cancel. The worker on the phone had zero knowledge of helping customers. When they finally came out they came to every car (paying no attention to the information given with the order) and yelled at people, rolled eyes. No apology nothing. Another waiting car had gone inside twice and still had no food fyi. People were frustrated as fast food should never be this slow. The drive through was kept moving so they just forgot about the mobile orders. Rude rude rude. Never again at this location. The food was cold. They gave us a fork for the chili, no spoon. Very bad experience. I would give zero stars if I could. read more

I had a very disappointing experience at this location, and the biggest issue was how the situation was handled by the owner. Customer service starts at the top, and unfortunately it showed in the worst way here. Instead of addressing concerns respectfully, there was a lack of accountability and professionalism that made the situation worse. It's frustrating because Culver's usually has a solid reputation, but this location does not reflect that standard. I hope ownership takes feedback seriously and works on treating customers with basic respect and resolving issues properly. Until then, I wouldn't recommend this location." read more

love the place, I come here all the time and it's great on a regular basis. however, I don't know what was so different this time but the food now has me bedridden. I ordered a Bacon Deluxe burger, and when it arrived the bacon looked undercooked, almost raw. I didn't think much of it because I normally eat my bacon at home a little more rare. I go home an hour later and Im vomiting into my toilet for some hours. Wake up the next day and I have feverish symptoms and still vomiting. Seeing as I've been fine all week so far, only one thing to blame. Can't help but think of how the quality control has dropped. read more

This location is super super super slow. I've called corporate a few times to complain, but they don't care. I like the cheese curds and frozen custard, but I hate that it takes 20 minutes just to get through the drive-through. Time to find a different burger joint. Edit- see how they responded? I literally said I have called corporate to complain, and here they are telling me they want feedback. Yeah, I'm definitely done. I'm sick to death of corporations that make you feel like your voice wasn't heard in the first place. read more

Why are they so slow? Every time I've been here (twice) it takes +20 minutes to get our food. Today we ordered a mini concrete mixer, a small concrete mixer and a single burger. We sat in line for 35 minutes. Yes, I'm the clown. UPDATE: We ended up getting the wrong order. I didn't want to wait for it to be fixed. Next time, we'll take our chances with McDonalds. They have ice cream...sometimes, right? read more

I'm surprised by these reviews. We frequent this location at least once a week. The drive thru never messes our order up, which is so appreciated because we have kids (picky eaters). The food is super good When we dine in, it's always pleasant too! Keep up the great work. Love this place. read more

Loved the food here Very tasty Couldn't go inside due to.the.covid19 pandemic Service was timely Looks clean from the.outside Definitely must come and try.it if you are in town read more

Culver's - Burgers Near Me - Fountain, Colorado

I'm from WI, they used to have great service & food. This location was deplorable. No competent person taking orders, a manger screaming & degrading the staff, all ketchups empty and no hand towels in the restroom. Shame, shame do better read more

Love their burgers and shakes. The concrete mixer is amazing. A lot of the times the drive thru is backed up but they do a good job at going quickly. read more

After several errands, my son said he'd like to grab a sandwich for lunch & he picked Culver's. Placed my order through drive through. Employee was very polite & took our order down accurately. We approached the window, paid & got our number to park. We only waited around 5 minutes & our food came out accurate & nicely packed. Once arriving home (about 10 minutes) we devoured our delicious sandwiches. My husband got a spicy chicken sandwich that was excellent. My sons & I all had the double butter burger, there were no complaints. We had actually stopped going to Culver's after some inconsistencies we experienced, but it appears they're in a good groove. We'll hopefully be back soon! read more

Culver's - Double Butter Burger w/Cheese, ketchup, pickle & onion - Burgers Near Me - Fountain, Colorado

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I'm not crazy about the burgers, but they do have a great fish sandwich. Their custard is yummy! They have a turtle sundae, which has caramel and fudge, which you can order as one scoop. It is really great, but I try not to get too many of those, since I have diabetes. The ambience is nice, because it is clean and family-oriented. The employees bring your dinner to you, which is also a nice perk. read more

First time we went we got the ice cream of the day. Second time we got ice cream soup. It's was melted with chunks, not sure why is was soupy but it was gross. read more

Culver's - Icecream soup. Yuck! - Burgers Near Me - Fountain, Colorado

I don't understand how the service is this consistently bad. Everytime I go here they miss something on the order and lack considerations for their own job. I'm no longer interested in giving this location a chance for my money and you shouldn't either until they get new management! read more

I have never been here until today. And it was the worst experience ever. I decided to get the pot roast because it actually sounded good. Not only was it super salty, but as I was eating the roll it came with, I noticed a weird texture in my mouth. I pulled out a HARD PLASTIC piece.. I could have swallowed it!! It literally was attached TO the roll!! Being 6 1/2 months pregnant, that would have been bad if it got stuck!! Very unhappy read more

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I went to Culver's for take out. The ordering was quick but the good pick up felt longer than normal. I cannot complain about the taste of the food and neither did my fellow eaters. Burger, chicken sandwich and salads were above average. The food was freshly cooked not thawed out frozen fast food. Ice cream is delicious. Reasonable prices I fed 4 for lunch under $26. I will stop by there again when returning to Colorado Springs. read more

Crap food! Ordered the Spicy chicken sandwich meal, pretzel house pub deluxe meal, and 6 piece jumbo shrimp basket. The spicy chicken sandwich had no condiments, no lettuce, bun was old and hard, and the chicken patty itself was old and tough. The pretzel house bun was hard, no creamy cheese, no condiments, and old. The shrimp basket was ok but no cocktail sauce with it, but was fresh tasting. The Dr Pepper drinks are flat. I don't see how this nasty old flat dry food passes quality control. This was a total waste of money and time. People get tired of disgusting food that even a stray dog wouldn't eat, because it would break their teeth and choke to death. I really wish people would serve FRESH, HOT, MADE CORRECTLY FOOD!! I don't think it is that hard to do. I'm posting pics but the pics are after I added mayo and honey mustard to my chicken sandwich. read more

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Great food, tasty and the staff is ok. Clean and the lines are sometimes long. I like to go there as often as possible read more

Culver's - Culver - Burgers Near Me - Fountain, Colorado

The quality of the fish in the Cod dinner has dropped off considerably. The whole thing was tough and hard to chew. Had to spit out several bites. Simply could not chew. Also, the coleslaw was not shredded well at all. Much of it was not cut right and simply didn't taste good. read more

I hate their food and i even saw a worker smoking in the back near the food. They need better service too the atmosphere was terrible i walked into culver's at 9:15 and the staff looked at me with disgust when i ordered ice cream. the staff looked like they were on the brink of tears over worked and tired. hope to see better service later on, but this unfortunately isn't the only time i've seen and been treated by the staff this way. read more

I am trying to figure out how to take away stars, I mean literally take 2 stars away from every review ever done on this location. The absolute abismal service over the course of 1 year (yes, I am a glutton for punishment) has finally tipped me over to the point I am actually writing a review. Every SINGLE ORDER over the last 12 months has been wrong! Every bloody one of them! Honestly for a hit rate of 100% you guys ROCK! You have succesfully made screwing up, not doing your jobs correctly, and just shear lack of caring to do anything right a smash hit. Good job! To anyone who enjoys a wonderful family friendly game of Russian Roulette with your food , we have your spot. The only place in Fountain CO that can garuntee with 100% certainty to get your order wrong; Congratulations Culvers on Mesa in Fountain CO you offically are the worst ever in your chosen professions! read more

They don't care about handicapped people/children. They have all spots blocked off so they can have their roof repaired. I brought to the attention of the manger. His response; "If the owner thinks it's not illegal, then it's not. This is private property, we can do what we want!" Um, no you can't, bud! https://www.google.com/amp/s/www.myparkingsign.com/blog/ada-handicapped-parking-rules-access-signs-regulations/amp/ read more

Culver's - Blocking handicapped spots, illegal. - Burgers Near Me - Fountain, Colorado

Everytime I go to this location I end up waiting 20+ minutes for food. There was a long line with at least 10 cars behind me, and every single car behind me got their food before I did. I only had a cheeseburger; chicken tenders and pretzel bites. I hate this location and this will be the last time I ever go there. read more

If you eat at Culver's, go in and order. Trust me. You will spend forever in the drive-thru. They usually have plenty of staff working and they are all super friendly and clean. Food was good. Ice cream is great! read more

Almost every restuarant in mesa ridge has a problem regarding customer service or lack their of and this culvers is no different. I had a coupon for a sundae and all it said was buy a 2 scoop sundae get a second one free. We told them what sundae preferred and than apparently the computer doesnt register build your own sundaes anymore??? Than they said it has to be some random combo of topping or it wont work even tho it does not say that on the coupon. Funny thing is they had already made the sundaes we wanted but threw them away in our face, like come on. Its like really dude. read more

Went to this location on 2/24 and ordered the 3piece Cod Dinner thru the drive-up. When I got home, not only did the food look old and dried out, it tasted horrible! I took a photo and stopped by the location today with my receipt. Spoke to the manager Jacque, she wasnt helpful at all and refused to refund anything because I did not bring the food back in. Avoid this location unless you want old food and poor service. read more

Culver's - Burgers Near Me - Fountain, Colorado

They "lost our order". Me and my daughter were the only people in the entire place with no food. 15 drive thru orders were ran by our table as we were ignored. Finally asked about the food and the kid gave me the old "I dunno". Asked for a refund and the manager couldn't have cared less. And these people want $15 and hour? Clown show read more

Been to this culvers 4-5 times and every time i get treated kindly and with respectfully, food is great , the place is always clean , Cody is my top customer service rep there , keep up the great work!!! read more

Have only tried the frozen custard... but wow! It's thick, creamy and amazing quality. You can add any mix-ins you want to your custard. I got a concrete with marshmallow creme, cookie dough and brownie bites. Every bite had mix ins which I was not expecting. Definitely going to go back to try the food sometime. read more

Culver's - Vanilla concrete with marshmallow creme, cookie dough, and brownie bites - Burgers Near Me - Fountain, Colorado

I've never tried a Culver's before, and won't be going back. My experience in Fountain, CO was a turn off. The staff seemed to be off in their own world, and the dining area smelled horrible. It smelled like urine on one side, so we moved to the far side where it smelled like body odor. This did not help the custard any. Hopefully other locations are better, but the chain is now the victim of family jokes when we drive past one. read more

I don't do fast food often, but I was hungover & hangry so I had no time to wait for something decent nor did I want to be in public, lol. This place is like a poor man's Carl's Jr... How is that possible I don't know, but it is. The weirdest thing to me is that they did not melt the cheese on the hamburger patty they had melted it on the tomato, WTF! Seriously, who does that (Psychopaths)? I couldn't even finish my burger, and fries were ok but got cold very fast. I had never been to a Culvers so I figured I would give it a whirl, bad mistake I should of just went to Carl's Jr. or anywhere but this place. read more

Good food, love the beef. But my new favorite is the fish dinner. Nice good size and the coleslaw is darn good. This place hasn't disappoint yet. And I have been here oh 20 to 30ish times read more

A little bit of effort is all I ask! The picture on the left is the Mushroom Swiss burger as advertised. The Right is what I received. At least the window attendant was friendly read more

Culver's - Mushroom Swiss Burger. Left as advertised and right is what I actually got! - Burgers Near Me - Fountain, Colorado

Burgers fries onion rings fountain drink- bomb and fresh each time I order. Sometimes we have to wait like five minutes, but I still consider this fast food. read more

Lunch 3-26-15 THE GOOD : deep fried cheese curds THE BAD : the burger was pretty greasy THE LOWDOWN : I got the Culver bacon deluxe with deep fried cheese curds! The burger was good, but greasy, like an oil slick on my hand... It was probably the combination of the bacon and the burger. While I didn't get dessert, by the look of the menu it looks like it would be delicious. read more

Culver's - Culver Bacon Deluxe... Nice touch with the pickle - Burgers Near Me - Fountain, Colorado

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The best parts of Culver's was the cleanliness of the restaurant and the employees. The burger patty itself wasn't too bad. It had some flavor. The toppings weren't great and there was a ton of ketchup and mustard. Fries were undercooked on the inside. The taste of the frozen custard was great but it didn't agree with Hubs or my tummy. I have had Culver's without getting the custard and I was fine that is why I blame the custard. read more

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We had always had the custard, this was the first time we had the burgers. Good quality and taste, only small thing is the bun got soggy quickly. The chili has good flavor. read more

They mess up my order EVERY single time. Most recently waited 40 mins for a couple kids meals and a value meal and they didn't put milks or fries in the kids meal and hamburger was made wrong. Went to have meals replaced next day brought receipt and everything and the assistant manager Emily was extremely rude and would only replace one meal. I asked to speak to the manager above her and she argued with me about that too. Told me to move out of the driveway before she had even given me my food. Won't be buying from Culvers ever again. read more

This is my son's go to fast food. We love the burgers and the amazing frozen custard. The service is prompt, the place is clean and the workers are friendly and courteous. We have never been disappointed. read more