Good food employees are fast get my order ready and hot it good Thank you Wendy

I have never had a more delightful experience at Wendy's. Angela is the nicest customer service employee I have EVER interacted with! This made my stop so freaking wonderful. Food was fresh and tasty as always, and from what I could tell the store is very kept up. Overall a HIGH recommendation! read more

Order a Takis fuego chicken sandwich, this is what I got, a W in sauce with nothing else read more

Wendy's - Order a Takis Fuego Chicken Sandwich and this is what I get. - Burgers Near Me - Fountain, Colorado

Wendy's since when have you became so expensive? Just got one of your new chicken wrap meal, paid 12$. I was shocked. Then my regular coke was not even available. Wow. Had to take another drink I won't even enjoy. And this must be the thinnest wrap I have ever seen! So tiny! Come on now! For 12$. Very disappointing. Staff was however nice and manager lady (I assume) was very efficient and on top of staff and orders. So I'd give five stars to staff for today but one star for meal and pricing. read more

Wendy's - Chicken wrap - Burgers Near Me - Fountain, Colorado

When we first walked in, there was a fly swatter on the mobile order shelf, gross. There was a group in front of us waiting in line and then me and my husband. Only one group of people eating at the tables. When the first 5 minutes passed without any of the (at least 5 employees) even acknowledging anyone in line we started our stop watch. 15 minutes of waiting in line with zero acknowledgement from the employees who were getting food ready for people in the drive through. That was enough, we left and went to KFC and we were in and out in 4 minutes. read more

Ordered a baconator and got home and they put bacon on a regular cheeseburger and that was it. Asked for cheese on my spicy chicken sandwich and there was none but hey there was extra lettuce when I asked for it to be removed. read more

Never, Never, ever eat here unless you like gross flies. I counted 21 flies on three different tables. I mentioned this to one of the young employees and he told me it was because of the farm near by. I was like huh??? I asked Tessa who was taking orders behind the counter if I could speak to the manager and she said she would let him know. Thirty minutes later he came over whispering to her (behind the counter) and I heard Tessa say "he's been waiting a long time". The manager then disappeared. I wish he would have taken the flies with him! If the dining room is this filthy, I wonder what the kitchen is like? The manager did come over as I was leaving and said they come in thru the back door during deliveries in the morning. I told him I get it, but it's not a good excuse for a restaurant. He was very apologetic, however he seems pretty new. Wendy's (the company) maybe needs to help this store out. read more

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Zero for a review. I have been staying away from this Wendy's since Covid because everytime I go it's horrible and takes forever. Finally decided to try again today. Took forever with only 3 cars in line. Got my drink with no ice and was flat as can be. I asked about the ice and all they can say is that they don't have any not to mention the soda was warm, flat and seemed as if it had been sitting on counter for who knows how long. Got home to eat my meal and hamburger and it was hard as a rock like it had been sitting out for a couple days and the meat part was in pieces. Charge you almost $15, which I had to throw the entire order out. So disappointed in what this Wendy's has turned into. I will never go to this Wendy's again and will tell every one I know not to go again. Absolutely disgusting read more

I ordered a baconator and these people put zero condiments, zero cheese , and zero BACON , in this burger. This isn't the first time time Wendy's has gotten our order wrong . It's beyond me what goes in through their heads at this time but it obviously isn't following orders read more

Dirty store and dirty workers. Literally walked in on a worker in the restroom that left the door wide open and that's not the worst part. Took almost 15 minutes to get hood in a completely empty store with no vehicles in the drive thru. The floor in the dining area had tons of random wet spots including coming from the trash. They let it sit for over a hour and still had not cleaned. read more

Wendy's - Disgusting. This spill had been sitting for over 30 min before they put signs down - Burgers Near Me - Fountain, Colorado

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Great for a fast meal. I ordered off Grubhub and got my order super fast. The food hit the spot but I always feel heavy and regret afterwards haha. But will I do it again? Yup. I do really enjoy their chicken nuggets. I'm giving a three star rating not so much for this time but as a whole. The restaurant has been dirty a lot in the past, lots of missing food items in the past. Things do seem to be getting better and we love a good comeback story! read more

Terrible service!!! I'm going to keep it nice and not name employees but I am always super nice to drive thru staff because I know how hard it is to hear and keep the lines moving. But this lady handed me my drinks a mess the soda was just dripping from the outside of my cups. I had to ask for napkins!!!!! And then drive back because they had forgotten one of my burgers ! When I drove back she didn't even apologize for it ! I will NOT be back to this location. read more

I love these people, they know how to make some good food. when I go in there I know the vibes will be good. cause that cashier is amusing to talk with. #lovewendys read more

Specifically scheduled an uber stop here just to be told they "closed early." Posted hours were open til 1am, and we were there by 1215, but were told there was no more food because they closed early. Very disappointing and a waste of money paying for our uber to stop there. read more

Ordered an apple pecan salad. The lettuce was brown, it was missing the bleu cheese and they put Ranch dressing instead of the dressing for the salad. My husband ordered a double combo and got a single without fries. There were no straws or napkins in the bag. Biggest waste of $22. read more

I believe i am fair with my reviews. I try to figure out why service is bad before giving a lousy review, but I honestly can't figure out why this Wendy's service is so bad.Not once but twice we went with just a few people ahead of us. Once in the drive thru once inside. Both times it took over 20 minutes to get our food. And both times our frosty's had melted substantially over the sides. The hot items were cold. I hope they can turn it around with more management around or better training and organization. read more

If I could give it 0 stars I would. It's one thing to be rude AND another thing to make a customer feel like they're crazy when they know you never physically handed them back their debit card and receipt. Especially after I check my whole car and pockets and take everything out of my purse AND have to come back into the restaurant to tell them that they never gave me back my card. And on top of that, I found it thrown in the bag with my daughters food with the receipt crumbled up. read more

Shit service I ordered from the app to be delivered Wendy's said they didn't receive the order and canceled it

I am currently sitting at a Wendy's in fountain Colorado. The manager/cashier his name tag says Vic. A man used the restroom and said there was something in the sink and the man walked out. Vic said "you should get a home so you can use your own bathroom." Then a young man from postmate came in and struggled with his English and tried to show Vic the order on his phone of what he needs to get. Vic responder with " that's your job, you tell me, that's not my job, that's your job." The young man struggled to get the order. There was good management and food but not anymore read more

Unwrapped my sandwich just to find 2 bugs, one on the wrapper and one on the lettuce, didn't even inspect it to look for more. Dosgusti read more

Wendy's - Bugs... one on lettuce and one on wrapper- in plain site as soon as I opened the wrapper. - Burgers Near Me - Fountain, Colorado

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If I could give this place zero stars I would. They're constantly slow, I placed my mobile order from the drive-thru line 30 minutes ago, 35 actually, and when they brought me my food they told me it was going to be 5 more minutes for the frosties because somebody forgot to make them. But they're giving out frosty's to the people who ordered after me like that makes any sense. I have to wait longer even though I've been sitting here the longest already. This location sucks read more

First of all I get to the drive through to order and I'm greeted by someone saying "You need to come into the lobby to order" so whatever. I take me and my daughter inside, order with a girl named "Zoe" up front who was an ABSOLUTE DELIGHT. She was so incredibly rude to the lady ordering in front of me. Mocking her when she wasn't looking, rolling her eyes, etc. Makes me wonder what she said/ did behind my back after ordering. She asked "what do you want" with an attitude. I ordered... and never got my receipt because Zoe was complaining loudly enough for the whole lobby to hear how she didn't want to be there and blah blah blah. It was awful. I didn't receive a kids meal I ordered so then told the manager on duty and she said I didn't order one. I couldn't show her my receipt because I never received one. After she went back and looked I waited about 10 more minutes for them to get it. This place was a nightmare. Would rather go anywhere else than this particular Wendy's. read more

This place is absolutely terrible. First thing they did was the swiped our card for the wrong order and we ended up paying for two different orders. When we asked for our receipt the lady at the window says it's in the bag after we watched her throw it away. The quality of the food is disappointing, fries tasted old and with no salt. And to top it off, I didn't even get the burger I asked for. This place is absolutely careless! read more

just tarible the tall white manager that was working the night I got my food was being roud the window girl my food was nasty cold and sogy just never good.don't go here. read more

We have had great service here in the past, but lately, they are really lacking. The last 2 times we have ordered, we wanted Chocolate Frostys, they were out both times! Offered Strawberry Frosty...no thanks! Prices are ludicrous. My husband actually left without getting anything this time because not only were they out of Chocolate Frostys, but the lady at the counter had a very bad attitude about it, as well. We probably won't be back! read more

The physical menu at this physical location says kid's meals are 1.99 after 4pm however, I was still charged full price of $3.89 for nuggets and $4.39 for the kid's meal chicken wrap... I went to the window to ask why I wasn't charged 1.99 for the kid's meals seeing as it's 7:15pm ( after 4pm) and is advertised on THIS location's menu. False advertising and I feel like I should be charged yhe difference. read more

Wendy's - As you see, it is 7:18pm and I got charged well over 1.99 for the kid's meals. - Burgers Near Me - Fountain, Colorado

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I ordered two Baconator's and received them Burnt, squashed down with a burger press and the bacon was extremely cooked beyond identification. Who knows what these folks are doing back in their kitchen ! I will no longer give them my hard-earned money for bad tasting food ! read more

The restaurant had many tables that were not wiped up. We stood at the counter for several minutes waiting to be helped while the employees all talked amongst themselves. read more

Worst service and personnel with attitudes I have ever seen. No customer service at all. Didnt get a single order correct the whole time I was there. Sold frosted and chili but had no spoons in the entire store. Go else where read more

we ordered online through the wendy's app and picked it up, the nuggets were soggy, and the baconator burger came as a completely different burger, we got a double hamburger instead, food just not prepared correctly and order wrong, not happy read more

Entire staff is spending more time joking around than actually working. They got my son's order wrong and when he went up to ask them to fix it they just laughed about it. And this must happen regularly because while we were sitting eating multiple people from the drive thru had to come in due to their orders being wrong as well. read more

I ordered the 4 for 4 with a Jr. bacon cheeseburger. Waited forever for my order which they forgot about and served everyone that came in after me. Then when I got my order it was just a Jr. cheeseburger. No bacon. When I brought it to the manager Anastasia's attention, I was told she would not replace it and that I would have to pay for it again!! Then after I asked for her name and went and sat down, she was talking crap about me to the other staff! Anastasia was very unprofessional in the way she handled this situation. I will never be back to this location again!! read more

Hailey is the absolute friendliest person I have had the pleasure of dealing with in a long time. She always makes sure I get my order right and is always a pleasure to deal with when I come through the drive up window. read more

I wish I could give a lower rating than 1. We went at 7 o'clock there was about 5 employees at the window that where just laughing and not even getting the window. Then when they did hand us our bag it was one bag and we asked is that all and the girl working at the window laughed at us and said yes why would you ask that. We check our food and where missing all of our hamburgers and when we tell her she just gives us a rude response. read more

The manager and an employee named Lindsey are amazing. The manager gave great conversation, for the inconvenience. But Lindsey, when I called with a complaint, she was quick to fix it and was so pleasant about the whole thing, Amazing employee. Lindsey made my whole night, Amazing.... read more

The food tasted like it was cooked a good 8 hours ago and just kept in the warmer. It was awful! The burgers looked and tasted old and the buns were stale. This location always gives food out like this and I'm amazed they even have people going back!! I also noticed workers bringing in buns from outside that were left by the drive thru to thaw. It's no wonder why I see people have posted pictures of bugs on/near their food. read more

Nice remodel but one freestyle machine is not enough for a busy fast food restaurant. No one out in the dining room wiping down tables

I'm not usually the one to get upset with fast food places cause I understand how hectic the day can get. Although this time I did get upset, the employee up front taking orders who had curly red hair (white male) repeatedly kept rubbing his nose and coughing in his hand then continued to handle food and orders. That was the first red flag, then when it came to my order being ready he totally took my name wrong and was yelling a different name for 10 minutes while I continued to sit there confused while other people came and went with their order. My name is Angel he was yelling out Miguel. I don't understand how those sound familiar what so ever. So eventually I went up and asked for my food and he looked at me said Miguel and I politely said no it's Angel then he handed me the food for Miguel. I just walked out got to work and realized they got my order wrong as well. Wendy's just needs to watch who they hire. read more

Nice remodel. But the staff seems to have the general intelligence and customer service levels akin to a Rabid baboon. Does it make sense that during a lunchtime rush you have 1 person at a cash register? And that 1 person moves slower than frozen molasses on the Russian tundra in the dead of winter? So. After waiting about 20 minutes for her to get through 4 sets of customers. She walks off saying she will get to me as soon as she can. Yeah. No. They were backlogged god knows how many orders and the general sense of chaos and an overall staff iq score of 15 didnt help matters. If you love to wait and wait. Just to wait more you can join the Army. Or you can go to this Wendys. To think. These social rejects want 15/hr. read more

Just ordered a large berry burst salad with no cheese, a single cheeseburger with mustard only, and a small frosty at 4:15 pm. It wasn't busy. They charged me for a large salad and gave us a small one, and put only ketchup on the burger. My mom questioned the size of the salad and told she was wrong. She wasn't. Also argued with her about giving back her debit card, which the manager finally came over and found. For our trouble, I got a melted sundae! Didn't notice the food issues until we got home. Won't go back and they owe us $2! read more