The food was fresh and neatly packaged, fast service, dining room very clean, perfect service.

I never have good luck when I come here. It usually takes a very long time to get through the line and the people at the window are usually not in a good mood. BUT the thing that is crazy to me is the jalapeño poppers. Is this pricing real? The worst part is that their poppers are almost always empty. I rarely get cheese in them. They're either over or under cooked every time. If I were to get a 3 piece I would be paying $1.53 for ONE empty popper. Plus tax. So it's just outrageous. I'm not sure if this is the standard pricing all over the place, or if this particular one is just hurting for money. Either way it's upsetting. Also, I did reach out as the business manager asked that day and never received a response. read more

Jack in the Box - Fast Food Near Me - Fountain, Colorado

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This is my first time eating Jack in the box for a long time. I ordered a southwest chicken salad. Either that salad was old for a while or they didn't cook the chicken right because thats what I ate majority of my salad. Now I'm just shitting and throwing up from eating there. read more

Pulled in here years ago at breakfast. After waiting for somebody to answer the drive through. I did just that. Drove through. Next attempt. I did get food. Had to wait so long for the coffee the food was cold and never did get coffee before driving away. Made a new attempt today 1-5-26 Spent $8.00 for what you see in the picture. As long as we put up with this kind of product. The more it will happen. NO MORE. read more

Jack in the Box - What's this photo? This is what $8.00 looks like at this facility. - Fast Food Near Me - Fountain, Colorado

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This is the second time they made my boyfriend jr bacon cheeseburger without cheese and added pickles,tomato and onion when it never came like that before not even on the app has that. Staff is super friendly tho. Waste of money. read more

Out of half the menu.Ordered a meat lovers breakfast burrito combo and this is what I got.My daughter and wife said oh we haven't been there in a while.As soon as our food came out we all remembered why.This seals in concrete that we will never be back.They could of put this into a corn tortilla. So soooo embarrassing .Our family is done with you.I can bet money this place closes this year for good.Cant wait.END OF STORY. read more

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waiting 50 minutes in the drive through line and left with nothing. I believe there was just one girl working who literally did not know the menu & kept asking me what the number was of the item because "she couldn't find it". I also waiting 10 minutes at the speaker before she attempted to take my order. They also were out of coffee & fountain drinks??? just close down for the day. just horrible & I drove off. read more

Horrible horrible horrible, I placed an order using grubhub I ordered a fajita pita. I ordered a few tacos and they were all wrong. I asked for no sauce and extra cheese. They sent tacos with no cheese no sauce and they were raw and cold read more

Jack in the Box - This is the crap they sent me, fajita pita - Fast Food Near Me - Fountain, Colorado

So disappointing! Yesterday, Feb. 21st, Jack in the Box advertised 59 cents Jumbo Jack's in celebration of their anniversary. But all Colorado Springs were closed. Highly unusual. I texted their Corporate customer service and asked why. NEVER HEARD BACK! 59 cents? I asked for a coupon or gift card honoring this offer but nothing. (Something like this happens at Walmart or Target, they take care of the customer right then.) If they resolve this I will go back on here and let you know. I doubt they will. So disappointing! read more

food is terrible. you order an ultimate breakfast sandwich and you get the breakfast sandwich. quality is terrible and so is service. I feel the health inspector should make a visit and the manager should be replaced read more

Was a little put off by the bad reviews, but came here and was pleasantly surprised by the excellent customer service and courtesy of each worker. Food was fresh and hot and we were asked if we need any extra sauces. Thank you for the great service! read more

Went here today for a quick lunch, had a mistake with the order that required a refund. I thought everything was handled very well by the manager. The worker at the drive thru was very polite as well. Wish the service was the same everywhere in town read more

Went yesterday for dinner, woke up at 3 AM vomiting my guts out.. if you want food poisoning highly recommend..

I'm not sure what the malfunction is but the person in the lobby in front of me had to wait 25 mins to get his food. He was seeing his food ready in the kitchen but no one was bagging it. Anytime we tried to ask where the food is, the manager is rapping very loudly to what I assume is his music playing in the store and says "it'll be a minute". One customer asked to turn off the music because of all of the N words in it, they just laughed. I waited 15 mins for 2 tacos and they were cold when I got them. The soda machine doesn't work, only for Fanta. Staff are shaking hands with their friends in the parking lot and then coming back inside and going straight to the kitchen to handle our food without gloves or washing their hands. This place is not professional at all. I know you get what you paid for, but I didn't pay for cold tacos. read more

Food sometimes is a hit or miss here for me. The lines take a little longer than it should & the inside is still inconveniently closed. Idk if it's just me but sometimes I feel like I'm getting gypped on portions of food. I'm not from here, but from my view point back home (TX)... I think this place can use a little bit of help. read more

Dirt in my drink and no ice. Cold ass fries. Wrong sandwich. Paid 14.88 for one meal and they can't even get that right. No wonder this place is always closed. I'd just close it up for good. 10/10 DO NOT RECOMMEND. read more

Went there the service was great but the food was terrible. My mom had a buttery jack with no butter. The bun on my cluck sandwich was so hard I could knock on the table and it would make a noise. The fries were so dry and crusty my father had to drown them in ketchup to be edible. His burger was also so tiny it wasn't enough. The ketchup was watery, and the "diet" Dr Pepper was partially flat. 2/10 won't recommend. Won't come here again. read more

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Omg. What a s**t hole. I don't even know why I'm taking the time to leave this. The only item worth a damn is the egg rolls, that's if they're not cold. read more

If I could give it a -1 star I would. We placed an order for dine in. The cashier forgot our drinks and receipt. We still never got the receipt after asking. We didn't know what order number we were. We waited 30 minutes until my partner went to ask on the status. They had all of the food bagged up. Mind you, there was another guy that had been waiting since before we got there, and he still hadn't received his order too. We had several items missing, so we went back up to the front. Spent another 7 minutes waiting for an employee to acknowledge us. During that time the cashier was playing around with some teens that were hanging out in the dining room, and 2 other employees walked by. I go to eat my burger and there's a long ass hair in it. I knew fast food service was going downhill but this was awful. read more

Jack in the Box - Long ass pube - Fast Food Near Me - Fountain, Colorado

I grew up with Jack in the Box in AZ and CA, but apparently it is a new thing here in CO! This place is by far my favorite fast food chain and for good reason- the food is BOMB! I generally order the tacos. Don't be mislead by the meat-paste filling... it is delicious! Trust me! Also, the Sourdough Jack and... well... any other burger there is great. Their fries are the best by far and their curly fries are delish as well! Also, they have really good shakes. Lastly, the service here is always stellar. The staff are super friendly and I have never once had a messed up order! If you have never been to a Jack in the Box, stop by and I promise you won't regret it! read more

Jack in the Box - Fast Food Near Me - Fountain, Colorado

Will never go back dad and I went to try to go eat cuz we were hungry and they were more concerned about their drive-thru then people in the lobby never got asked what we wanted to order horrible customer service read more

How is it possible to wait 45min for food in the drive thru, we confirm the order 4 times. I get home and I half half of what I ordered and 17 tacos when I ordered 4... missing the rest of my damn near $60 order... read more

Terrible service. Don't come here and just go to the location on powers. Very unprofessional and since when has it been okay to wear crop tops to an establishment like this. I also did not see any hair nets whatsoever. Cherry on top they got our order wrong. read more

I like coming here just for the tacos. They hate me at 2am cause i get hungry and im the guy that orders 20 tacos... The service is fast, the drive thru is fast in and out. Most of the drive thru here are really slow. They keep the place pretty clean, and the customer service is real decent no complaints from me. We came from fort drum, where jack in the box are non existent so when we drove here first stop was jack in the box. read more

I was very happy yesterday evening when I found out that there was a jack in the box close by. It's been over 5 yrs since I've been there being that I am from California. I ordered 4 tacos for 2 dollars and I was so ecstatic that they still had their tacos, I also ordered a 5 piece nugget for my son and some curly fries for myself. The tacos definitely reminded me of home and brought back a lot of memories of late nights back at home in Cali. My son enjoyed his nuggets and fries, surprisingly are everything. I will definitely be coming back again and again for those tacos. I'm addicted all over again. I wish I could post the video ‍ read more

Someone working cannot count or blissfully ignored the fact that one order of tacos consists of two tacos, not one taco.

It's amazing to me that the rest of the normal world is opened back up, yet this Jack in the Box's dine-in area remains closed. The prices here are ridiculously high for no reason at all. The service is so slow that I feel as if they start on your order when you get to the window after waiting 20 min in the drive thru. Pulled up to club, is what enters my mind when I reached the window and that made me want to drive away without my order. There seems to be no dress code in existence there. The associate that helped me looked like she was wearing a fleece jogging suit. She reached for my card and I was taken aback, it was as if an eagle took a swipe at me. Her nails were so long I thought they were "talons". I'm sure that's not practical. The food was absolute dirt. I had curly fries mixed with regular and they tasted like grease. The chicken sandwich I ordered fell apart when picked up. I understand that the minimum wage has increased but the service has declined drastically. I encourage the average person to petition to have this place closed down especially after reading the more recent reviews. As an entry level job, Jack in the Box pays their employees way too much without expecting quality service. read more

If I could give 0 stars, I would! I ordered a sourdough classic with the following changes: Instead of ketchup and mayonnaise, I requested Ranch sauce; instead of Swiss cheese, American. I opted for no lettuce or tomato. I also ordered curly fries, a large drink and 2 tacos. My food was stone cold when it was delivered; my Sourdough Classic Cheeseburger was a cold, dry hamburger patty slapped between 2 pieces of stale sourdough bread - NO sauce and NO cheese! The curly fries were cold...what there was of them; and the tacos were OLD!! Even the Dr. Pepper tasted stale. I want a full refund of my money. I will NEVER order from or eat at Jack in the Box again! read more

Amazing customer service. Super late and yet they are still all happy and outgoing. I really needed this tonight so I appreciate them a ton. Plus the food is always on point. read more

Jack in the Box - Fast Food Near Me - Fountain, Colorado

This store can't get their act together to save their life. Terrible customer service and 0% order accuracy. DO NOT EAT HERE!!! DO NOT ORDER FROM HERE!!! Save yourself the frustration. read more

Can I just say I love our neighborhood Jack in the Box! I know it's a fast food place and sadly a lot of fast food places get some bad wraps and poor ratings but I have to just give major kudos to this establishment! Every time I come here (usually for a little breakfast after church) we have the best service. Sure some days it takes a little longer then others but the staff is what makes this a place that I keep coming back too. Also they are always very clean and just a great experience when we come. read more

I've never left a review like this before lol but I gotta say, you gotta give the girl who works the drive thru a raise. Idk her name but her nails are always on point (they're green this week) and she's ALWAYS working (I go there a lot, don't judge me, I love the tacos and spicy chicken), and she's just always a delight. Like I pulled into town after being on the road alllll day in traffic and all I wanted to do was eat and then die, and y'all are the only people who are open late, on point and she's always happy to help. read more

Every time I come here the night shift crew always tells me they don't have anything, they don't want to work for you food, they never have eggs for breakfast (served all day supposedly) they never have white rice for the teriyaki bowls, and I really mean NEVER, besides the attitude they give you, it just sucks, they really have to fix customer service. read more

Worst i ever had 30 min wait in drivethru. They game me 10 french fries. Food just thrown together. $5 for a crappy shake. I wont return

I understand that teenagers run the store there at night but the least they could do is get your order correct!

again still no response from corporate. they leave you a site to respond only to look like they care but truth is they don't respond at all to the site they send you for complaints.all for show. maybe next time the floor is soaked full of water i will just fall and get hurt so i can sue.word of mouth travels fast.goodbye jack in the box in fountain colorado . read more

Matt in the drive thru is very friendly and polite. He made sure he understood the order completely before giving me my total. Relatively quick service, too. read more

Love this place, please be aware that if you fly a flag the flag may tear within 24 hours. If you need to inform your corporate please do so. To get replacements but don't let the flag fly so torn. It's extremely to this nation and our veterans. Thank you. read more

Jack in the Box - The flag is torn - Fast Food Near Me - Fountain, Colorado

Went thru the drive thru and had a horrible experience The order taker couldn't remember simple things like ketchup only. I had to repeat my order at the window because they couldn't get it right and they STILL shorted me a 5.29 bacon cheeseburger AND 2 of my chicken strips. read more

The manager that was on duty TODAY around 11:00 am was the worst!!!! Asked for my food hot and fresh and she gave me cold fires. Then had to wait another 15 mins came inside and she had an attitude. Saying "they weren't cold" and running her mouth instead of given me an apology or something!!!! We are a military family and my husband is an officer on Fort Carson and I won't EVER return. She needs to be reprimanded ASAP!!!! read more