I'm just gonna write about the service. We did a huge huge order, for 40 people, it was for our workforce lunch. They forgot to add one of the meals. So we had to drive back to go get the meal. This is time out of a workday, which is money. They don't offer any refunds or anything like that. Just say sorry it will be a 5 to 6 minute wait. It's a half hour out of my workday that my company is wasting paying me because I'm not being productive having to come back up here. Damn they could cover my gas at least. Does anybody else feel that there is a problem with customer service in the Colorado Springs, Fountain areas ? read more

Food was decent. However deeply disappointed in the amount of time I spent waiting not on food...but for change....I understand it can be difficult to maintain an appropriate balance in a register while during a rush period. But an almost 20 minute wait for change needs improvement. read more

For the most part I like this Panda Express but tonight they messed up my husband's order and just gave him rice. After working 13 hrs I was not happy to have to drive back to get it fixed. I got there and they had locked there doors 8 mins early. My husband had to bang on the window to get them to come to the door. They fixed the order and She did apologize nicely . I understand mistakes happen. I would still recommend this Panda Express the food is good. Just double check the order before you leave like you should really anywhere. read more

Adam was great! Super nice and very hard working! Had to wait a while for string bean chicken (which were totally fine with) he made sure we were taking care of and check on us often! A great experience and a great worker! read more

Food is usually fine if your order is correct. However, if you have to have a conversation with the management, supervisors, you will be argued with, told you're wrong and pretty much talked down to. There is no sense of customer service beyond them defending that they are correct and doing the bare minimum. Stupid me for continuing to go back... But after this last run in and dealing with the condescension, we won't be returning. read more

The slowest Panda Express, if you are in any time of time frame don't use this 'fast food' place. Took over 20 minutes I'm the drive through read more

Panda Express - The portion after waiting for 20 min. - Chinese Near Me - Fountain, Colorado

Lets start off with how is it 8 and you are out of rice 1.5 hrs before closing? Then we will fast forward to probably the rudest drive through attendant I could imagine. She was obviously irritated when we ordered by her snappiness and when we pulled up and I asked to verify my order she huffed and walked away. I asked simply because my family of 6 usually spend around 100 dollars and this trip was 60 something. The young lady came beck to the window and fired off the order as if it was inconvenient for her to do so. This place is steadily going down hill. I don't recommend it at all. From here on out we will make the drive up to the academy location. read more

If you don't know the asshole behind the counter you don't get any meat in your order. Don't stop here it's a shit hole. Waste of time and money. read more

We went here Tuesday 12/14 (tonight) and waited 45 minutes in line. We've never waited that long and I'm not sure why we did, we got home and did not even get our entrees. Literally ordered two orange chickens and got home with noodles only. I had a feeling I should have checked our box because it felt light but I didn't. We tried calling immediately but no one will pick up. Is this a sick joke or did they seriously not notice two full entrees missing? read more

Stopped to get food tonight and nothing but the egg roll is cooked all the way. Rice is still hard, crab Rangoon is not even somewhat brown. Disappointed for sure. read more

This location Constantly get orders wrong and the workers are horribly miserable they never smile and they always give customers a hard time ordering. If you want hood service go somewhere else. read more

The food is amazing, and the service was also super amazing the ladies there were so nice!!!!!

The best service I've ever had at any restaurant. I know that's crazy to say but I'm really not kidding. Robert assisted me in DT and someone seriously needs to give that man a raise. Personable, enthusiastic, alert - I could go on. Be like Robert people! read more

Panda Express - Chinese Near Me - Fountain, Colorado

The food and the service at this location is absolutely trash. I can't count how many times I've ordered teriyaki chicken and they don't give teriyaki sauce. When you ask for the sauce...you know...for your TERIYAKI CHICKEN, they get an attitude. The food is also repulsive. Always taste burnt or like they scrapped the bottom of the pan. Go to a different location. read more

I visit the location in Fountain. I found the employees always willing to help, the restaurant is clean and you are able to look at the food and see if is fresh or not. Only one request to be more generous with the serving portions Great fresh fast food and employees. read more

My husband ordered food for me via the drive-thru. The 3 thingie meal. I asked for chicken, shrimp, and beef plus the steamed veggies. Opened it up at home, and found rice instead of veggies, booo. Since my husband needed to go out again anyway, he offered to get the veggies for me. I ate about half of what was in the big box. Since I had the beef and chicken, I figured it was the shrimp and just didn't open it til the next day for lunch...and found more chicken. No shrimp to be found. Since shrimp is a premium option, we paid extra for something we didn't get, really disappointing. My husband also informed me that the people he talked to were pretty rude. He said they were short with him when he explained the missing veggies, like they didn't believe him and he was an inconvenience. Overall, I like the food, but I really recommend checking EVERYTHING before leaving. read more

This is the third time I have gone To this location & have been disappointed. Not only was there hardly any meat in my beef and broccoli (2 pieces to be exact!) but there was a hair in my food!!! Their employees are also rude. Next time I'll make the drive to a different location. read more

Panda Express - No meat whatsoever. - Chinese Near Me - Fountain, Colorado

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We ordered our food and when it arrived the packaging on the outside looked funny but thought nothing of it so we ate the Rangoon's. Then after eating a couple we noticed the inside of the package and discovered mold. It looked like it got wet at some point, stuck to something and peeled off, then it molded and was used to package food. Hoping we don't end up sick very unhappy read more

Panda Express - Mold - Chinese Near Me - Fountain, Colorado

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This location is the best, had an error on a previous order, talked to Paul and said he would fix it next time. Came in 3 weeks later and Paul and staff took care of it promptly. Great manager and perfect customer service. Thnx Paul and the rest of the Panda staff. read more

Is this the best Chinese food in town? Nope but when it comes to chain restaurants you can't expect it to be the best, at least not in my opinion but I do enjoy some Panda Express when I just want to quickly pick up and go. The staff here is always friendly and I've never had any issues with not getting enough food. Their portions are a great size and does the trick when I'm in the mode for some fast food that isn't a burger. read more

Ordered the plate meal where you get one side and 2 entrees. I got the steamed rice for the side and my two entrees I picked the cream cheese Rangoon and chicken egg rolls. Total came to $8 something with tax. I was assuming since the egg rolls and rangoons were listed as entrees and not sides, that you would get a decent portion. I only got one egg roll and was disappointed, because if I would've known that I would have got some type of chicken as an entree instead, for the same price... making a better bang for my buck. The rice was not good, it was overcooked and very dry. Took a lot of soy sauce to make it taste okay enough to eat. I've heard that the other Panda Express on the other side of town is a lot better. If I have Panda Express another try I would definitely go to a different location. read more

Robert was working his tail off! Give that man a raise, he was holding the whole front team up. The food was hot and fresh too!

Love this place. A huge fan of the mushroom chicken although every time I'm at this location there is a 8-10 minute wait in mushroom chicken. So going through the drive through kinda stinks if that's what you want cause you have to pull around and wait. I recommend going inside. But the taste and everything else is on point. read more

The food is always good, and the eating area is always clean. The only thing I don't like is when you're in the drive-thru telling the employee your order, and they keep replying "Is that it?" after every item I order. Even after stating I'm ordering for five people. read more

Only because my kids wanted Panda Express I waited 25 minutes for the drive through to get all orders of rice when we order half with noddles and half with rice. The rice was awful to the family members who ordered noodles and ended up with rice. We called no one picked up. Terrible to eat something you didn't even want, ended up ordering Chinese read more

Good Quick food . I'm only complaint : watching the Manger dumped fresh cooked food right on top of the old food ! Yes he was the Manager ! read more

This is my favorite Panda Express in the Springs. They are usually pretty friendly at the drive thru window and the food has always been fresh for us. This is also the only one I know about that offers a military discount. read more

Panda Express - Entrance. - Chinese Near Me - Fountain, Colorado

I swear I just read a Panda Express review last night. When I came back today it's gone! Do bad reviews get taken out? We pulled in to Panda Express drive-thru about 9:30 PM Friday night. I ordered orange chicken and the new spicy fire chicken. They offered us a sample of the new Surf 'N Turf and we accepted. We pulled up to the window and paid right away. Then the window was closed and we waited and waited. After several minutes the cashier let us know it'd be about 5 minutes. We waited. A bit later the cashier returned and said it'd be longer and she gave us free small drinks and asked us to pull around to the front. The drinks were undrinkable. The Coke was all carbonated water with no syrup. The Dr Pepper was all syrup and no carbonated water. After a total of about 25 minutes we got our food and got out of there. It only got worse when we got home. There was almost no sauce on the orange chicken and there was no Surf 'N Turf anywhere. Thanks for the invisible free sample Panda Express. read more

I'd rarely come eat at Panda Express but started to visit more to give it a chance, that was until I decided a few weeks ago to order food before work as I was in a hurry & I ordered a 3 entree meal. After arriving at home hungry not eating all day, I started to dig in and in the "fried rice" was a long brown hair buried in the food. I am bald man and definitely have no hair, plus it looked long like a girls hair. This was enough to gross me out & never want to come visit here again! As much as I enjoyed the food before, the thought of that nasty hair on my lip makes me always turn the other direction now, it's really sad because I enjoyed Panda Express growing up but never had a situation like this. NASTY!! As to why I didn't call back before is because I was in a hurry to get to work and didn't have time to call let alone eat. Plus I don't think I'll be eating Panda Express anymore, that hair just pops in my mind every time I think about eating there again. Good luck! read more

Friendly staff altough the wait is sometimes a little too long inside or drive through.

I normally love panda express. However, this establishment was absolutely horrendous. The manager that served me was not paying attention at all and barely even acknowledged me. The new dish of fried rice he brought over was blande, burnt and had a slight musty taste to it. The black pepper and kung pao chicken were both saltier than the black sea. Seriously it was like they came directly from the salt flats of utah. Nothing about this meal wasn good. In fact immediately after eating I started to feel sick to my stomach and could not continue my shopping night as planned. Very disappointing. Would not recommend. Go elsewhere if you have any sense. read more

I know people say that if you have been to one, then you have been to all. This may be true here at Panda Express, however at that this location the immaculately clean bathrooms, and great staff, made this location stand out to me. Let's not forget the amazing food that they have fresh all the time, even when I had to wait for chicken, the wait was expedient! I definitely recommend coming to this location! read more

I accidentally placed my mobile order for the wrong location. As they are looking for it I realized my mistake. The manager called the other store to let them know about the mix up and they quickly made my order at their location. This Panda location has great customer service and fresh food every time we visit. If you are looking for fast casual Chinese food, this is the place to go! read more

Rice was dry as fuck & staff was very rude! They were young & they had an attitude because they couldn't figure out how to find my online order read more

I love Panda Express! The food is delicious and the portions are reasonable most of the time. Of course this is all dependent on whether or not the teenagers working that shift are in a good mood. As of lately the aforementioned Teen Titans of this particular Panda Express have been especially snippy and the food quality has been hit and miss. It's unfortunate that a local business owner's establishment is relegated to the status of mediocre due to the inconsiderate work ethic of its customer service representatives. I love to support local businesses but theres value to consistency and quality. read more

Leanne definitely handled a rush with limited food with great professionalism. She made sure to greet me and made my wait for my food less burdensome. Great customer service and I waited over 10 minutes for my food to be dine. read more

Congratulations on making Chinese food look bad. You gave the panda a bad image.. your quality is appalling i prefer the knockoffs. Employees nice, Drive Through Crammed .. that street is way too tiny, you need to do some renovation. I've been giving the wrong order twice, but don't worry ill point at the menu next time. I've never had a panda express experience this bad, please do something about this. read more

It's Panda Express. If you're going here, you've given up on a lot of things in life. If you think this is good Chinese food you probably drive an SUV or a minivan. read more

If you're on this page, you're likely just getting the address because you've almost certainly eaten at this or other Panda Express locations numerous times. No surprises, just the Orange Chicken and other dishes you know and love. read more

If you've eaten at one Panda Express, you've pretty much eaten at all of them. They are all the same which is nice if you like them. This particular establishment was nice and clean and as I came in they were out of a lot of the food. However, the employees were nice enough and said that the chefs were cooking up more of almost everything and if I could wait, it would all be hot and fresh. I placed my order and was asked to sit down to wait for the food. One of the employees apologized for the wait and gave me a free cup to get a drink with while I waited; nice touch! Good food, good experience. read more