Today I enjoyed the kid's meal wow I was super impressed about this deal... the burger is adult size... the same size as their standard burger! You get a drink, fries, and your choice of vanilla or chocolate custard. Was I super surprised and happy! Such a great deal for under $10! read more

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Ordered "Curdside" and arrive at the time I selected and checked in with the "Im here" then waited at the designated pick up spot. I waited 10 minutes at the curdside and no one came. 4 cars came through the drive thru within that 10 minutes and all got their food while I waited. Walked inside and asked for my order and my food was just on the counter. After getting my food the fries were soggy but I would assume the food has been in the counter during the time I was waiting 10 minutes of me waiting outside for it to be brought to me. read more

While looking for some dessert, we decided to stop by this location of Culver's for a quick ice cream/shake. This is a very standard Culver's with the drive thru on the outside and standard decoration and layout on the inside. I opted to go for an Oreo Shake which was delicious, I love Culver's shakes as they are so tasty. Very sweet and rich, and Oreo is my ultimate all time favorite flavor for a shake. The staff were also very kind and the place was pretty clean. The reason I rate this only as 3/5 is that 2 times during our quick break for dessert at our table, we were approached by random strangers asking us for money. It was pretty uncomfortable, although we never felt unsafe. After the second time, we quickly finished our food and left. I would go back here, we were there kind of late at night so maybe that was a contributing factor. read more

Culver's - Ordering Area - Burgers Near Me - Brooklyn Center, Minnesota

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I have been at this Culver's many times both at the drive-thru and inside. I have never had any problems with my order at either place. Lately we have been ordering the Walleye dinner and sandwich (with no bun and no tartar sauce). Both of our orders arrived quickly and were very hot and fresh. They always get the sandwich order correct. Usually, I get the Butter Burger with fried onions and extra pickles from the drive-thru. Again my orders came quickly and were hot, fresh, and correct. The staff is plentiful and very welcoming. Never had a problem with understanding them or of them understanding our specialized orders. The place is always very clean inside and outside. I give this restaurant 5 stars and they deserve it! read more

Good food; typical quality you'd expect from any Culver's. But it was dragged down by a poor curbside experience. I'd submitted an online order at 8:23pm and received an estimated ready time of 8:29pm. Made my way over and got to the restaurant at about 8:40pm. I parked in the "curdside" parking (which was hard to find) and clicked on the "I'm here" button in the confirmation email. Then I soon also replied "here" to the confirmation text to make sure they got my message either way. But I got no response to let me know they received my message. I waited in my car and noticed car after car go through the drive thru and receive their orders while I continued to wait. When no other cars were left in the drive thru after 12 minutes of waiting, I decided to walk in. It seems like they were about to give me my order, but I managed to catch the person in time and let them know it was for me. Luckily, before I left I noticed there was no drink despite ordering one. The worker tried to dispute it at first until I pointed out the "Sprite" on the receipt. Then I was given a cup to go fill. So yeah, I'd say probably don't bother ordering online since it seems like they'll prioritize all their other customers first instead of having the order ready in time for their estimated pickup. read more

Culver's - "Curdside" parking spot - Burgers Near Me - Brooklyn Center, Minnesota

This Culver's location doesn't help the stereotype that most establishments in Brooklyn Center don't care, let alone prioritize, customer experience and/or product quality. I waited almost 20 minutes on the side of the building waiting for my food - to then see two cars behind me get their food before me. I finally received my food and the kid working tells me they messed up my order and hands me that wrong bag. Once I finally got my burger it had stale onions, an over cooked patty and it was room temperature. Honestly so disappointing considering a meal at Culver's pretty much amounts to $10+ read more

Culver's - Butter Burger the Original - Burgers Near Me - Brooklyn Center, Minnesota

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The window staff are idiots. Unbelievably hard to order because staff can't communicate. This Culver's has the lowest star rating in the Twin Cities. The owner should lose their franchise! read more

Service was terrible. I arrived at 9:00 and the place closes at 10:00. The order box was wrecked - so I got to in ten minutes in - no one answered so I start to pull forward... someone talks... I yell I thought it was broken... the person taking orders (on 9/9/23 at 9:10 says no it's not) I yelled my order back a few feet at and then kept hearing next next... when I get to the window the person just kept accusing me of cutting in line and tokk my order saying we're really busy with all these people coming at the last minute... then gave an ugh... what do you want even though you cut in line. Made me park in the online order spot saying absolutely don't park by the curb. Two people behind me were served by the much closer curb while I waited 50 ft further. No sign by the box to say it worked even though it was bent over backwards, I waited ten minutes to order and was accused of cutting people and then was sent across the parking lot to wait for an order. Also being busy means you have a job why is someone complaining and being a jerk to people because they have job security and might get more money to work that night. Food seemed alright, but why should customers get a guilt trip because they are buying food from a restaurant? I won't be back! Other Culver's I still like, and the cooks there were doing there work. read more

They made the wrong order I sat there and waited for 35 minutes asked five different people to fix it every single time they went in the back came back with nothing asked for the manager they went over there to tell the manager and he didn't do anything. I left without my order or my money back. What am I supposed to do crawl over the counter and make it myself or get myself some change because clearly your employees don't give a fuck about their customers after I got disrspected till I walked out your employees messed up my order and ignored me over and over Keep in mind the manager was the one who handed me the wrong order in the first place I told him right there that that wasn't what I wanted and he set it down and walked away not caring so basically saying you're going to take what I made otherwise you're not gonna get anything at all and that's what happened read more

Culver's - Burgers Near Me - Brooklyn Center, Minnesota

Culver's is the source for my favorite fast-food burger, hands down. My son wanted a Culver's burger, and I didn't realize that it would be a jaunt from the new digs. Fortunately, Culver's is worth the drive into Brooklyn Park. He got the Butter Bacon Burger Double Deluxe, and I got a Patty Melt (love them) basket. Best fries ever! Yes, I'll arm wrestle you to prove it - Ha! We also changed it up a bit and got the lemon ice offerings. We won't do that again because the lemon is way too strong. If we chance it again, we'd get something to mix into it, like a soda, because it became difficult to eat. Outside of that, all was good. read more

This is a review on their chocolate oreo volcano ice cream. OH MY GOD GET IT! If you like chocolate, you will love this ice cream. They put oreos, M&Ms, and also chocoate sauce. The M&Ms are a little hard, but they are frozen. Wisconsin sure does know their dairy. The chocolate isn't too rich, so it made it easy to me to eat this. I don't know about the other food here, but the ice cream is not something to pass up. read more

Culver's - Burgers Near Me - Brooklyn Center, Minnesota

I'm not being racist, but this culver has so many useless people working. They have over 10 employees, but no one wants to work. They're either flirting with each other or standing there looking at customers. 90% Hispanic here. I don't recommend this place. I had to asked them if anyone is available to take my order. Wtf! If there was zero, definitely, I would have given 0. read more

So in the world of a pandemic and all restaurants are suffering and despite to get sales. The owner of this location need some schooling on customer service or just some dame brains . Since all restaurants except for drive threw are closed . I went here for lunch--usually love the food. I would say 7 or 8 cars ahead of me , so it was a long wait. I ordered a meal basket and said I got a $1 off coupon. When I got to the window I handed the girl my money and coupon. She came back and said the the coupon was expired a week ago and she wasn't going to accept it. I said "What?" She said yeah the owners is losing too much money and won't let us take them any more. I guess he is rich enough to lose the future sales of every person he pissed off. So no sales because your eat in business is closed . and you want to make the people who sit in your drive threw and support you now Get up set because you losing too much money and wont accept expired coupons. You are really not a bright person. Every place is desperate for business, some giving huge discounts just for shopping with them . and you wont take coupons---you are really stupid and deserve going broke read more

So I'm in Culver's and ordered my meal and noticed that I was over charged with that was ok honest mistake but the you young lady who was refunding my money she went to a young man to help her do the refund and he did so he goes back to do something then out of nowhere (Tammy) starts to yell at him about helping the young lady with the refund read more

Waited in the drive thru for 10 minutes get to the screen at 10 they tell me they're closed will never go there again 0 stars

Never the right order, never hot, never the right condiments. Total loser of a resturant. Never going here again. Never.

Culver's is a great restaurant. I've had my fair share of blunders there, wrong orders, poor customer service and other mishaps. However, they've always done thier best to make up for it especially the last months that people go to them for lunch or dinner. They are swamped but do the best they can. It's always a pleasant experience there and the food is always top notch. read more

This visit was horrible, How many errors can one order have. I think I counted 5. Got two (sides) items of food that I did not order. Did not get items that I did order ie missing a fish, missing a tartar sauce. Horrible. When you miss up then say you are sorry. No one apologized. read more

Service was bad very ghetto longest wait only 1 person taking our order i saw them drop our ice cream and pick it back up spilled our toppings has ice cream everywhere on the cup never go there horrible service read more

This Culver's does not care about their customers at all!!!! I got the wrong item and didn't discover it until I got back to work. I couldn't go back so the manager agreed that if I took a picture (since he thought I was trying to con him out of a sandwich) of the wrong item alongside the receipt that the next time I could bring the proof and get my sandwich. It's been a couple weeks and I went back today and they refused. When I told her I would do this review she was like go ahead. read more

I do love me some Culver's and and a nice butter burger with all the fixins! Their frozen custard is amazing too! You can create almost any combination of treat you can think of! Oh and those crinkle French fries! Oh and those onion rings! Oh and the cod! Hahha I could go on and on...but I won't! read more

Can we have zero stars? Absolutely the worst Culver's I've ever been too. Service sucks. Long wait. Can't get the orders right and the food is sub par compared to other Culver's restaurants. read more

The custard had a grainy texture and left a greasy feel on my tongue and spoon. Gross.

The girl taking my order kept getting it wrong. I repeated my order several times and at the window I realized it was still wrong. I had it corrected, paid, got my sticker and pulled forward to wait for my food. When I got it, they had given me the wrong order yet again. I was missing 2 food items and none of the sauces were in the bag. Also, the walleye sandwich had brown wilted lettuce and tasted off. I had to throw it out. Ugh! We like Culver's but will never stop at this location again. read more

This was my first experience at Culvers. The food itself was better than what I expected from "Fast Food." There are two caveats to that label. The food actually arrives fast and there's an effort at customer service. The whole experience was haphazard and slllooowww. There was no effort by the person taking the order when I asked a question. The Chocolate shake didn't taste much like chocolate. So over all I would say go here if you already are super familiar with what culvers has to offer and you aren't in any kind of rush! I will not be going back. read more

If I could leave 0 stars I would They were Lowkey really rude they ignored me when I asked for a straw adding on I came a different day and the person that took my order was very rude I wasnt done paying and he was already saying grab your number read more

The worst Culver's I have ever been to. They have incompetent, lazy, and rude workers that will never get your order right. I will not be returning. read more

This Culver's shakes and ice cream items are the worst. I stopped ordering shakes or any creamery because it's ALWAYS like soup! The thick custard that is served at all the other locations must not make it to this one. Just take it off your menu at this point. I'll go back to 50's grill for shakes. It's worth skipping the drivethru and 15 min wait where they serve you ice cream soup that slops everywhere before you can get home! Plus I'll be supporting a local business! Culver's on 69th and Zane sucks !! oh and this has been the case PRE Covid! It's only gotten worse. read more

I really do like Culver's, my grandpa Don brought me to the one in Elk River for my first experience, and ever since then, I have loved it This particular culvers is a good one because it was on the way to pick up my check from when I was a PCA worker way back when. I'd stop here almost every other friday to get a bacon cheese butterburger (Delish) and a chocolate concrete malt. They use custard instead of Ice cream, maybe thats the changing experience compared to a DQ Braiser or places like that, or maybe, perhaps just maybe, they put crack in their custard (Red bull did it with cocaine in Sweden, nothings impossible, right?) either way. I heart Culver's. And if you have yet to try it, you should. It is a great fast food restaraunt, and if its not love at first bite with your Culver's experience, you just must not like a good burger. Or fries. Or chickien tenders. Or real pulled pork sammiches. Or malts. The list goes on and on! read more

horrible service! the drive-thru spokesperson was lousy! and the order i ordered wasn't even complete yet i waited 10mins in line for this shit?!? never would recommend going to brooklyn park culvers and ill be calling corporate this happens too often! read more

Culver's - HORRIBLE SERVICE - Burgers Near Me - Brooklyn Center, Minnesota

The past few times I've been there lately food comes out so late last time i got two concrete mixers it took 25 mins why

I am very unhappy that Culver's no longer serves fried chicken. They had the next best thing to chicken cooked at home. I hear that it was not a money maker. I don't know for sure, but will they lose even more money because people won't go there at all now since they don't carry fried chicken. I love their fried chicken. I know people who only for the chicken. As inexpensive as chicken is compared to walleye. Really? So, all of you who agree with me that Culver's should serve chicken again, post your comments. Let's let corporate know they made a bad decision. read more

They messed up my order and have terrible customer service. We called to order ahead but no one picked up the phone. When we called to tell them they messed up my order they put me on hold. The first time they just hung up.I wish I could give them negative stars. read more

This specific location really needs to work on their customer service skills. I've visited this location numerous times and each time they've been nothing but rude and disrespectful. They can never get your order correct and shakes always given basically melted down as if they had the shake just sitting for the time they have you waiting. They need to close this location down. They'll yell and scream at you just because they can't get your order right, then refuse to give you the manager's name if you ask. read more

Not quite sure why everyone takes issue with this location. I've always been a huge fan of Culvers, and this location while not remarkable is in a great location for Brooklyn Center and Brooklyn Park residents, and makes the best fast food burger this side of Five Guys. I love their burger, their fries are good, and their concrete mixers while a little thin at times are good too. For less than $5 I don't think you can really get a better burger experience in this part of the metro. read more

Been to this store several times. Most of the time drive thru personnel are poor at service, describing menu items, and they don't speak clearly or loud enough. I keep going back, as the food is good. But it's very disappointing that it's 90 degrees outside, I wait 20 minutes in line, for them to tell me no ice cream. I was told it melted! Really! Shane on you. read more

I had the worse customer service experience of a customer after me receiving their meal before me waiting 15 minutes and no acknowledgement from anybody until it was too late..... I was then contacted by the owner/ gm and got hung up on and no consideration of why I was calling and or upset..... I will be makin reviews and post on all blogs and refer to your place of business as trash and horrible I am sick of this location and plan on letting everyone know read more

I ordered my food and she read my order back to me so all was good . So i thought. The bags looked full. When I got home I was missing fries and come slaw. The fish was soggy. Fries cold. After spending $25 . Will not return ever . After a long day this is not a good ending . read more

Yet another restaurant that doesn't train their employees how to say sorry when they mess up your order.

Absolutely horrible. Waited 30 minutes, still no order. By that time we realized that there was a long line at the front of the store. Not of customers waiting to order, but customers waiting to complain and get their money back. Also we ordered a butterscotch shake and were given vanilla custard in a cup. Absolutely no butterscotch at all. read more